This company is contracted with home serve warranty company. They misled the home service company based on a phone call I made to them. They informed the company that the issue did not appear to be covered when another company was here and said that it would be covered if they had the necessary equipment. This occurred after they inquired about the warranty for the internal wiring, which I did not possess. They asserted that the inspection would fail, and I would be required to replace everything. This information is based on a photograph I sent, and they subsequently lied by claiming they would visit today to inspect the issue in person. However, they contacted the warranty company and claimed that the damage was not normal wear and tear and that they would not come to fix it. I am unable to trust their reliability and commitment to providing honest service. read more