Outright lied to me about payment options and proceeded to call me back just to remind me of that…read morefact despite the fact I had a payment arrangement set up. Liars, scammers, and terrible customer service.

working with customer service is a joke good luck waiting to speak with anyone they definitely…read moredon't want to keep long term customers not willing to work with you after years of service . very sad most expensive company around and have no time for there valued customers

Verizon is Verizon. Danny i believe his name is. Works at the north Atherton store in state…read morecollege. . Kid is sharp and kind and the kind of person you want to figure a problem out.

I recently switched to Verizon Wireless and I already regret it. Verizon does not have 5G service…read morein most of State College, although Verizon claims in their ads that 5G is rampant on their network. Nope! Not here ! The Verizon store on N Atherton St has 5G inside the store , so of course their phones are showing 5G inside the store . Once you leave the 5G bubble in the store, too bad , you're outta luck . We sold you a 5G phone and charging you an arm and a leg for a 5G network, but too bad so sad. I feel it's deceptive that the store shows you 5G in store and doesn't tell a customer until you go back and ask why is my iPhone15 Pro always on 4G. I was told "5G is coming here soon!". Yeah , so's the Easter Bunny! lol I'll go back to T-Mobile ! They have great 5G throughout State College , even in Toftrees!

I was one of Getwireless' first customers using fixed WiFi from their Centre Hall tower. I paid…read morefor 5megs down and 2 megs up and got it for most of the time I used their service until the last few years. For the past 2 weeks, I was getting 0.3 megs down and nothing up. I called customer service and they refused to send someone out to look at my system. I am 72 years old and fighting cancer. I spend my days binge watching Netflix which i could not do any more. I offered to pay for someone to come out to check out my system, but they refused to send someone. I canceled my service and am now using Hughesnet. Do not use this service as you will throw money away and they will not provide any support for their aging equipment which is failing all the time. I gave them 1 star only because it would not let me give zero stars.

There were many things that I did not enjoy about getwireless.net's service, but I think the worst…read moreof all was the customer service and overall quality of the internet provided. My connection was very spotty - I was paying for 12 mbps and was only receiving around 2-4 (on the good days). Along with the poor service, I also lost connection at least once or twice per week. When trying to call in about these issues I was having, I was often put on hold for at least 20-30 minutes and then attended by a service reps who were unable to assist me in any way. I once complained to a rep about the quality of my service requesting something be done about it - but the rep yelled, yes - legitimately yelled, back at me declaring that it was not the service provider's fault. Though one of the cheaper options in the State College area, I would fully recommend looking elsewhere for an ISP. Spending an extra $10 a month is certainly worth it if it means you'll be avoiding the inevitable headaches with Getwireless.net.

The aesthetics of this store are just like an Apple Store. They have excellent service for new AND…read moreexisting customers.

It's amazing how professional the staff is, especially when the store is full and they are juggling…read moreso many customers. To remain helpful and accurate under those circumstances is a good thing to see nowadays.

An Internet provider from the 90s, overcharging and finding any possible fee to apply. Charges…read moredouble for a modem you can easily get on amazon (so do it!). Charges $9.95 for an Ethernet cable. Has a "paper fee" if they mail you a final bill. They make Comcast look nice. Takes advantage of a captive student population that has no choice. Avoid them if you possibly can. If you're reading this, you probably can't - so just watch out.

I never post reviews but this is a must...especially since internet service is so important to…read morecollege students. If I could give this service a negative 30 out of 5 stars review, I would. While their customer service was actually decent, their internet service is horrendous. We would have to reset our router multiple times per day, and even when the company agreed to replace our router multiple times, we experienced the same repeated issues day in and day out. Even if only a single person was connected to the internet, speeds were snail pace and streaming any video or audio was nearly impossible. Not worth any amount of money at all, let alone hundreds of dollars per year. I usually love to support local businesses, but since switching providers to a bigger name brand company, we've had zero issues whatsoever...so sorry but I can NOT recommend this company at all...

Sent someone to fix our system the next day. The direct tv guy Brian was great. Fixed our system…read more Upgraded our picture quality. 5 stars

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