We recently moved here and the first major thing on our to-do list was get internet! There sadly…read morearen't many options for internet providers here in Central PA so we headed to Comcast. It's little bit far out and doesn't look like a customer service/retail center but it is! Don't let the industrial building scare you off. We walked in and were helped immediately. The guy who helped us explained our options clearly and got us set up right away. It was a very smooth process, and surprisingly pleasant because I expected the worse (slow service, unpleasant employees). Not the case here! Very glad we went to this location.

Zero stars. The worst customer service I've ever experienced. I called to change my service, I got…read moregibberish in return. I just went to the store, and was told 10 or 15 minutes. I noticed that the guy was walking people to be waited in, skipping me. It's happened before at this location. So if you want good service, get another provider. Frequent outages and nonexistent customer service.

I don't know if anyone ever has a *great* experience at the cell phone store -- but I wanted to…read morecommend Mari for good service the other night. We came in with a phone with no service, waited a while for someone to see us. At least, they ask you what you're wearing so they can easily find you in the store when it's your turn. And we found an outlet so we could charge up while we waited. Mari did her best to fix our issue, trying everything possible. She wasn't successful (turned out, later, it was a busted antenna), but I was impressed that despite there being way too low a staff:customer ratio, she was able to juggle helping multiple people at once and treated us with patients and kindness. I would have been a lot more cranky in her situation!

Verizon is Verizon. Danny i believe his name is. Works at the north Atherton store in state…read morecollege. . Kid is sharp and kind and the kind of person you want to figure a problem out.

I was one of Getwireless' first customers using fixed WiFi from their Centre Hall tower. I paid…read morefor 5megs down and 2 megs up and got it for most of the time I used their service until the last few years. For the past 2 weeks, I was getting 0.3 megs down and nothing up. I called customer service and they refused to send someone out to look at my system. I am 72 years old and fighting cancer. I spend my days binge watching Netflix which i could not do any more. I offered to pay for someone to come out to check out my system, but they refused to send someone. I canceled my service and am now using Hughesnet. Do not use this service as you will throw money away and they will not provide any support for their aging equipment which is failing all the time. I gave them 1 star only because it would not let me give zero stars.

There were many things that I did not enjoy about getwireless.net's service, but I think the worst…read moreof all was the customer service and overall quality of the internet provided. My connection was very spotty - I was paying for 12 mbps and was only receiving around 2-4 (on the good days). Along with the poor service, I also lost connection at least once or twice per week. When trying to call in about these issues I was having, I was often put on hold for at least 20-30 minutes and then attended by a service reps who were unable to assist me in any way. I once complained to a rep about the quality of my service requesting something be done about it - but the rep yelled, yes - legitimately yelled, back at me declaring that it was not the service provider's fault. Though one of the cheaper options in the State College area, I would fully recommend looking elsewhere for an ISP. Spending an extra $10 a month is certainly worth it if it means you'll be avoiding the inevitable headaches with Getwireless.net.

The aesthetics of this store are just like an Apple Store. They have excellent service for new AND…read moreexisting customers.

It's amazing how professional the staff is, especially when the store is full and they are juggling…read moreso many customers. To remain helpful and accurate under those circumstances is a good thing to see nowadays.

An Internet provider from the 90s, overcharging and finding any possible fee to apply. Charges…read moredouble for a modem you can easily get on amazon (so do it!). Charges $9.95 for an Ethernet cable. Has a "paper fee" if they mail you a final bill. They make Comcast look nice. Takes advantage of a captive student population that has no choice. Avoid them if you possibly can. If you're reading this, you probably can't - so just watch out.

I never post reviews but this is a must...especially since internet service is so important to…read morecollege students. If I could give this service a negative 30 out of 5 stars review, I would. While their customer service was actually decent, their internet service is horrendous. We would have to reset our router multiple times per day, and even when the company agreed to replace our router multiple times, we experienced the same repeated issues day in and day out. Even if only a single person was connected to the internet, speeds were snail pace and streaming any video or audio was nearly impossible. Not worth any amount of money at all, let alone hundreds of dollars per year. I usually love to support local businesses, but since switching providers to a bigger name brand company, we've had zero issues whatsoever...so sorry but I can NOT recommend this company at all...

Sent someone to fix our system the next day. The direct tv guy Brian was great. Fixed our system…read more Upgraded our picture quality. 5 stars

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