Outright lied to me about payment options and proceeded to call me back just to remind me of that…read morefact despite the fact I had a payment arrangement set up. Liars, scammers, and terrible customer service.

working with customer service is a joke good luck waiting to speak with anyone they definitely…read moredon't want to keep long term customers not willing to work with you after years of service . very sad most expensive company around and have no time for there valued customers

Seems like this business is all about money first. I came in to get a key cut, it was an astounding…read more45 dollars despite me providing the blank. I should of walked away however due to the interesting conversation that the employees were having about charging clients who were locked out of their vehicles before preforming the unlocking I stayed. It was rather sad to hear these people say that they are perfectly fine with leaving someone out in the cold for not wanting to provide credit card numbers over the phone. PAY FIRST ! What if your purse or wallet is locked in the car ? They said they wouldn't unlock anyone who doesn't PAY FIRST despite having the form of payment in the car that they are unlocking, on top of that they make them sign a liability agreement that if they are unable to unlock or they damage your car they are not to be held liable! What a joke ! Good business to avoid in the future for myself and for anyone looking to be treated as a customer and not just a walking dollar sign.

This business has gone from client-first to money-first over the years.read more

Chris Rush has been a delight to work with at my State College home over several years. He has…read moreinstalled smart thermostats and new baseboard heaters. He upgraded the main circuit panel. He has repaired outlets and switches. Chris helped me install a new outdoor lamp. He also upgraded kitchen wiring. He generally responds promptly and shows up on time. I trust him and his fees are always fair.

Terrible, terrible business practice. Had an appointment for him to show up, we waited for him, he…read moredidn't bother to show. Didn't call us back. He didn't message to let us know he's not coming, didn't return our calls. Apparently what he has going on in his life is much more important than maintaining a good customer relationship, and his time is much more important than our time.