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Xfinity HomeA very upset customer, my 1st year service was excellent!!! which started in June of…read more2018. Then the lies starts from May of 2019 upon the time for my renewal I have not been happy customer since. My account was handled very unjustly, being lied to shouldn't justify a sale my bill went from $61.89 to $400.00 with the request of equipment because of a agent error for a sale back in May. So they now want to pay the early termination fees along with other fees just to restore service also knowing they have a monopoly in certain areas, I wonder doXfinity Centergive the same treatment for service to family's in your home state of Pennsylvania. After further trying rectify the situation on several occasions asking for Management to return my call or even to listen to the recorded calls to no avail, I should not have had to endure such service for an agents ErrorXfinity

I am reviewing this place for their satellite installation and customer service. I have nothing but…read moregood things to say. I have been dealing with Skyview off and on for almost 15 years. It started with a Dish installation. It continued with a Dish upgrade. From the owner, Duane, to the installation techs you get nothing but great service. Even if you have a problem with Dish, Duane always goes the extra mile to find a solution to get you a Dish install in your home. A few stories to illustrate this all. My mother had tree cover all over her yard. Dish and Direct tv folks had come to the house to check for signal and they told her it wasn't happening. I told mom to call Duane at Skyview. He sent a tech out and they found an easy and quick solution by putting the Dish on a poll beside the house. There was a direct line to the satellite. To this day, that install is in place. The only difference is, I am living in the house and my mom has moved elsewhere. But we upgraded a few times since then. Which brings me to the next story. Because I share a name with my mother, Dish wouldn't approve an install at the house, given possible shenanigans. Duane assured me that we would work it out. He found a solution and worked with me to make it happen. Now I have the great Dish Hopper system in the house. The tech has been to this house about 3 or 4 times upgrading or installing new systems. He has always been professional and very quick at his job. I appreciate these folks and will continue doing business with them in the future. I hope you do as well.

Duane, Is a wonderful Dish Sales Rep, he went way above and…read morebeyond customer service to get our dish service hooked up. My TV stopped working while he was at my house and he went back and got a small monitor from his shop to finish hooking up my service and then left the tv at my house until I could get my tv fixed, could not have asked for a better experience, AWESOME!!!!! customer service. Thank you Duane for being so wonderful

Sent someone to fix our system the next day. The direct tv guy Brian was great. Fixed our system…read more Upgraded our picture quality. 5 stars

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

She wanted to go back and forth with me, then escalate -- right in front of the manager, who also…read morewanted to debate with me -- even though I kept saying I just wanted to do my return and go. They don't have to deal with someone who's frustrated at being inconvenienced enough to come back in and return something in the first place, because I wasn't given the right information to begin with. On top of that, I was annoyed with all the intake questions when I kept saying, let's just get me over to a kiosk and pull up my account on the screen -- everything you need is noted there. They wanted to stand there and debate whose "energy" was the problem. Absolutely horrible, and some of them just plain unprofessional. I have a right to be mad. I wasn't disrespectful -- I just didn't want to deal with Teresa after her abrasive, combative approach annoyed me. And once I was being helped by the manager, she still thought it was okay to come back over, even though I clearly wanted her away from me.

I would given 0 stars if I could. My elderly father attempted to set up his own account but was…read morescammed by this company. Instead of charging him $25 for the initial instillation, he was charged $2500. That's right, 100x what he actually owed direct from his checking account, and we have yet to see the refund even though it has been more than the 3 business days we were assured it would take to rectify the situation. I spent nearly 1.5 hours on the phone this AM getting passed around and eventually hung up. I am seriously considering legal action against this company.

I spend a fair amount of time reconnecting. Customer service is available if you're willing to…read moreinvest a couple of hours. Hoping for a viable competitor to move into town.

They put new wireless cable in to replace TiVo box and technician took all my hook up cables to…read moretv's & splitters that I bought and new system sucks when tv starts up you have to hit ok twice to get to tv then a black box pops up and says your not connected about every 5 minutes and while it's there you can't do anything

Lousy service. Time to switch again. The Dish company doesn't care about loyal customers. They give…read morenew clients the best deal and then jack up the prices once you have been with them for a while. The longer you stay their customer, the more they screw you. Dish loves to sell you packages with all kinds of channels and then they don't honor what they sell. Several times a year multiple channels will just disappear and a message stating that because the distributor refused their offer and they no longer carry that channel. It's a bait and switch. You buy the ESPN sports channel and right at the beginning of the football season, all ESPN channels are gone. So today when 10 guys came over to watch the Penn State Game, guess what we found. Some lame Dish video complaining on how the company distributing those channels want to charge more for something The Dish network already sold you so no game for you! IF YOU ARE NOT GOING TO PROVIDE THE CHANNELS YOU SOLD THEN DONT SELL THOSE CHANNELS. Time to make a switch and look into those streaming services. From what I hear I'm not the only one. They are hemorrhaging customers fed up with lousy service. Get out now if you can.

I have been a customer of DISH for probably 15 years or longer. I got so sick of how every year…read morethey would remove a major network. Example ABC, CBS or NBC. And only one time did they give us a $5.00 credit on our bill. One day I checked and I think there were 75 channels or more that was some type of advertisement, like a sweeper, or some type of air fryer or some type of wrinkle cream and lots of infomercials. I had it with them when they removed CBS again and it had been off for over 3 months. So I called to cancel it and because I was going on vacation the guy on the phone talked me into pausing the service for 3 months until I got home. So I did that but in the mean time I went with a different t.v. service. I called DISH to cancel my service completely. That was about 6 weeks ago. So finally today after being on the phone for a couple hours I finally got it cancelled. DISH is by far the worse t.v. service. Never will they ever get back in my home. All I ever got was a run around trying to just get my service cancelled. I told the one guy today I was on the phone with that I would have a better chance of getting a sex change operation scheduled than to get this service disconnected. I wish I didn't even have to give them 1 star. They don't even deserve that. I only have 10 channels with my local service but at least I have the major networks and I use my firestick for anything else I want to watch. This was the best thing I did was get them cancelled. Good by DISH.