Today, just after noon, I arrived at this location to pay my bill. It was the 3rd time I needed to…read moredrive in because my autopay kept failing after providing a new card. I was greeted kindly by a man at the door but immediately noticed at least 6-8 employees standing around looking bored plus another several back behind the desks. There may have been 1 other customer at the desk. I explained my situation and calmly expressed frustration that previous visits to get help fixing this problem were unsuccessful. The man politely asked if I had a Verizon app. I let him know yes but it was not allowing the change. Previously I received some help from another employee there and a phone call, but still the autopay did not function. He let me know that the only way to update auto-pay was through the app. I again looked around at the at least half-dozen employees looking bored and stated that if it is more work for me to fight with an app then it is to sign up with AT&T I could just go do that. At this point a tall man standing in the center of the group of employees quickly interjected himself into the conversation and said something along the lines of "That's fine you can go do that". I had my 3yo along with me and so chose not to engage any further. I walked out in frustration and disbelief at the interaction. If this is the current culture of customer service at Verizon, I'm out. I am now, after nearly 25 years as a Verizon customer, in the market for a new carrier.

I am still getting no where with this company. After doing the steps they gave me to do to resolve…read morethe issue, my name is still coming up as fraud. Does anyone have any suggestions. This is very frustrating and taxing. I explained the issue until I'm blue in the face. My friend also called and clarified the transfer. Still my name is coming up as fraud. I need this off of my name STAT!!! Suggestions please! I have called so many numbers with no success.

Been using them for email hosting for years ,but it appears if they have no fail-over servers or…read moregenerators ,so no mail during a black out

Before having CTI Networks design my new company website and tracking my business web traffic our…read morephone never rang because someone saw us on Google. We are now receiving 3-4 call per week. Phil and Evan do a great job every step of the way and always have time for me and my company. Best business decision I've made in a while!

We have had two good experiences with Freedom Wireless. When we moved into our house, we had a…read morescheduled appointment for Christmas Eve. I told them that we could reschedule after the holiday. Much to our surprise, their technician came out and did a wonderful job. Our second was when Larry recommended a new service that was less expensive and had more options. Good stuff going on at Freedom Wireless.

I am so completely unhappy with Dish Network. I watch very little TV, but the 2 shows I do watch,…read moreor used to watch, I now have to pay to watch on iTunes. After DROPPING AMC, Sundance and IFC some time back, I've been waiting patiently for Dish to come to some sort of ageement so its customers would be able to get these channels back. Apparently they have PERMANENTLY dropped these channels. The neighborhood that my family lives in cannot get any other service. We are locked into Dish if we want cable or satellite. So now I am going to have to pay to watch Walking Dead. I just paid to watch Breaking Bad as well. Replacing these channels with others that do not even come close to measuring up is unacceptable. I will not only NOT recommend Dish network to any of my friends or colleagues, but when we move I will NEVER return as a Dish customer. I WILL ALSO BE DEDUCTING THE COST OF HAVING TO DOWNLOAD THESE TWO SHOWS BECAUSE OF THIS DECISION. Greedy, corporate nonsense makes me sick. I have been paying for your service for a long time and to have these AWARD WINNING shows unavailable to me because of this greed is absurd and shows just how little Dish cares about its customers. Petitions have been sent to you, complaints filed, thousands of phone calls expressing the need for these channels to return, but obviously money talks and is more important to Dish than customer satisfaction.

I am a small business in Carlisle PA. I stayed with Xfinity because they told me I would lose my…read moreemail if I changed providers- I have been told since that's a lie. I have a desktop computer, a credit card machine, one regular phone line, and a security system. No TV. For this they charge me $185 a month (best we can do, you're already a customer so you're not eligible for discounts), and I lose signal at least once a day, and occasionally for days at a time. No internet, no security- no credit card machine. Sorry for the inconvenience, we're working on it. I would give them negative 5 if I could. As soon as my contract expires...

XFINITY SUCKS! Piss poor customer service! You get an annoying ass automated system that does…read morenothing but frustrate you to the point of snapping! RIDICULOUS PRICES! Especially when they know they have no competition in an area! $300+/month and I have no premium channels! NONE! That's the cost of the basic bullshit! But until Direct Tv figures out how to be their own wi-fi too, Xfinity will continue to bleed to death the little people who have no choice! FLUFF YOU XFINITY! Fluff you with a 10 foot pole!

This is the store you should be going to. The customer service is outstanding. They are willing to…read morework on anything you have. Unlike the Verizon store next to Applebees. Dawson took as much time as I wish today to look over my accounts that the other store messed up. Wish I would have gone here first.

The service is outstanding, the guys go above and beyond their expectations to help customers and I…read moreappreciate all that they do