I'm sorry, I cannot comment on the quality of workmanship here. We never got that far. It started out super well, Michael was friendly and helpful, and came out right away to do the estimate! He inspired trust that he knew what he was doing, and wanted to do the best job possible.
The problem I encountered was in the lack of follow-up. Perhaps he was slammed with work, but he should have declined this job, rather than stringing it out so long. Soo disappointing!
I had called mid-May, wanting a job finished by June. He said he couldn't promise June, but certainly by July 1st. So I waited for his estimate to arrive. Two weeks later, I called to ask. He said he was very busy, but would get it to me by the weekend... the weekend came and went, nothing in my inbox...
I called a total of 3x, asking for the estimate. Each time I got a promise, but no delivery... I finally gave up. 3 calls as reminder, and 6 weeks later, nothing.... even when I asked if he was still interested in the job, he did not say "no", but made me wait yet another weekend for something!
My advice to you, Michael, is just be honest, and say that you are too busy to accept a rush job right now, or keep your promised word, and send the estimate like you promised. Please never make promises you cannot keep... I think you could have done a nice job with the house, but sorry, have to give low stars due to customer service issues. read more