Crowded in the mornings before work. Just make sure you do a mobile order 10-15 minutes prior to arrival if you'd like your drink ready by the time you get there during rush hour in the morning. It's pretty clean inside and they always have some cups and tumblers stocked up. I like seeing the tumbler and cold cup options. There's also about 5-6 table seats and some counter seats, so there's plenty of space to study/work here. The drinks are pretty much what you'd expect from a Starbucks, good and consistent. The customer service is good, haven't had a bad experience so far. Only time I had to wait a super long time was when they had a free cup with any holiday drink purchase day. I ended up waiting 40 minutes in store for my drink even though I ordered 5-10 minutes ahead prior to arriving. But understandably everyone wanted their free holiday cup with their holiday drink. Even so, the staff was kind and would let you know where you were in the queue if you asked. Tl;dr - solid Starbucks, clean and good amount of seating. read more

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The staff is exceptionally kind and gives quick service, and the store always feels chill and clean, even during the busy morning hours. Without the staff worrying over the hassle of a drive-thru, they are present, eager to help, and all-around lovely people. I always enjoy making my Starbucks runs here. read more

Parking here can be a little tight if you're coming at prime-coffee-time...but that'll probably be the only issue you encounter. The store is pretty big inside and the employees seem to be adhering to COVID precautions pretty darn well. My drink came just as I expected it to, so overall I left happy and would definitely return. read more

Starbucks - Coffee & Tea Near Me - Wilmington, Delaware

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When you order a coffee one would expect to have a full cup, could we agree on that? I pickup my wife's coffee more than I would like to but, every time I go get it for her the cup has about half of the cup full. It got to the point where I have to ask them to fill it up to the correct amount. I understand if I'm buying a 8oz coffee but don't make me pay for a larger hot coffee just to get a small coffee in a big cup. It's really annoying having to ask these liberals to do the work they are getting paid to do. What could you expect from a liberal young adult who knows everything. That's rhetorical. Starbucks, get your house in order! read more

Amazing service helpful staff and not just about coffee. Staff suggested local area attractions for my wife and me being we are from WAY out of town. Staff is very friendly. The ambience of the shop was warm and welcoming as well. read more

I ordered mobile 25 minutes ago I and I still don't have my coffee I said something to one of the workers and they said it was coming right up I'm still waiting read more

I found the people here to be very helpful, even funny. :-) The bourbon caramels I got there are excellent! read more

Love Starbucks, but this location has a parking lot that is annoying to enter and exit, and the drinks aren't as good as the location on Concord Pike that is our go to. We usually will drive a bit further to grab coffee from the other location nearby. read more

Nice & friendly staff but dangerously small and unorthodox parking lot. (Totally not their fault!) Great location 1.5 miles away from my daily Rte 95 commute to and from Philadelphia. They uphold the Starbucks standards and I recommend this location if you're in the area. read more

Smaller sized Starbucks but most of the tables are still going to be owned by the laptop crowd. I guess that's just how *$ are these days. I had a quick single espresso and my barista pushed the right buttons. I was able to drink it before it really started to cool. Oops, and then I WAS one of those laptop people for a half hour. Small parking lot in front but there is more parking around to the back. read more

Starbucks - Starbucks in Wilmington - Coffee & Tea Near Me - Wilmington, Delaware

This location at one time was the consulate Starbucks experience. The service, the store atmosphere and the drink quality was consistently great. it has however gradually decayed to the point where staff is uninvolved, there is almost no merchandise in the store, and simply asking for a tall pike no sugar will undoubtedly get you a venti with Splenda. why they still insist on adding the creamer behind the counter is beyond me at this point, however it is always...always, wrong. remember when staff would remember you? the staff now doesn't last long enough to make it through a week. the only thing they do consistently now is disappoint. read more

Please do yourself a favor and don't come to this location after 5 if you want to read or have some studying to do. The young folks in here can be ignorant, they blast whatever music that they want. They have zero regard for customers, as if this is their home. I will be going to the one on 202 here on out. read more

I get being friendly with regulars but don't spend 15 at the register chatting with them when only one other person is working the line. Very slow service with barely a line waited over 20 min for a coffee frap. Unneeded wait watching at least 7 hot drinks pass my order. read more

I've been here several times, my experience has always been pleasant. Staff are friendly, welcoming and they make sure you like your drink. Cute store, nice size so there are lots of seats which is a plus (You won't be standing shoulder to shoulder waiting in line, or looking clueless trying to find a seat). I needed somewhere to work this morning. This is the perfect place! My drink was good, very refreshing. The barista definitely gets two thumbs up this morning. If you're in the area and in need of Starbucks you won't he disappointed! read more

Starbucks - Carmel macchiato....yummmmm - Coffee & Tea Near Me - Wilmington, Delaware

This location is the closest to my house and the the way to work. Inside it's small and clean the waiting area is a bit tight and so is the parking lot outside. It's on he weird corner so if there are no spots your forced back on one main road or another. This is also not a drive thru location. I would suggest parking on the side where there is a little shopping center and walking over. Service here is ALWAYS great staff is super friendly. This location is always busy and sometimes it can take up to 15 minutes for my drink to be done. I haven't used the app to order and pick up but I might start. I am a faithful patron of Starbucks and will continue to frequent this location. read more

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This is my local starbucks and it's always quick and I get my drinks made perfectly! Sometimes there can be a big rush, but try to go there throughout the day and you'll avoid it. read more

Starbucks - Coffee & Tea Near Me - Wilmington, Delaware

This is a pretty crappy Starbucks... as far as Starbuck shops go. The outside is a orange red color that is atrocious to look at. I was trying to find the place after driving off the 95. I expected a shop with "the starbuck colors of green and pale yellow. The location of the store is crowded with little stores and has lots of traffic. It is not a restful place. There's the subliminal fear that at any moment an early model sedan will come crashing through the windows into the area where people drink coffee. Well, that's how I felt. Whoever decorated the store didn't go out of their way to overcome that ugly look of asphalt and parked cars. Maybe it doesn't matter. They have a good business and the coffee is good; but if you read those Starbuck books by Schultz you'd get the idea that just because all the other stores are scary, drab and dreary doesn't mean Starbucks has to be. Oh well, grabbed the coffee and the 800 calorie "fruit bar" and took off. read more

Starbucks - Nice view of parking lot - Coffee & Tea Near Me - Wilmington, Delaware

Ordered grande cafe americano and server poured me regular coffee from pre made bin. Guess I just should have ordered coffee and saved some $$. read more

The service wasn't the best and the two drinks I ordered were wrong. The barista had an attitude when we asked for one drink to be corrected

It took TWENTY minutes for them to make me my egg bites. They kept saying "sorry she's in training." I don't understand how that makes it take twenty minutes when there is NO LINE. When I got the egg bites they threw it in a bag and smushed it, no small flat tray like they usually come in. I will NEVER come back to this location, holy shit I am so annoyed. read more

I'm a huge fan of this location. I come here several times a week and I've never had a bad experience. The store recently went through a renovation and became a more comfortable place to relax with your drink of choice. Also, I love that the building that they rent from went green this summer by installing solar energy panels and that Starbucks took advantage of that. Staff here are really friendly and I never feel stupid ordering a drink, which at some locations or other coffee cafes I do. The only reason why I am not giving this location 5 stars is they have the worse parking lot around. Its because of how Marsh Road goes on an angle right at that intersection but it makes it very small and difficult to get in and out of. read more

This is a large, clean, well-run starbuck on the corner of Marsh & Silverside roads in Wilmington. We usually stop by in the morning - and even at the height of the AM rush, the lines move quickly. Fourbucks, Charbucks, whatever yoiu call it - it's nice tohave one around when you need it. Especially in the Culinary wasteland of North Wilmington. read more

I havent done it in a WHILE Due to this awful recession id rather buy bags , booze and more booze, However working until 1 and not falling asleep until 1:45 and having to be up again at 6 is not something I can do @ my feeble old age. I needed a boost and red bull is more of an after 9am pick me-up . Im thinking and thinking and thinking THE BUXX pops into my head like a lighting bolt from GOD on this magical ASHE WED ( oh its a sign) Tall NONFAT extra shot latte w/ 2 splendas has given me the power to crunch these #'s until 4 today GOD bless those baristas @ the starbucks on marsh and silverside!!!! read more

This is very much a normal, well-run, nice-sized (places to study/meet groups/people watch), very clean Starbucks with an itty bitty parking lot that they share with a pizza place. Yes, "itty bitty" is the phrase I would use for this parking lot. but so far I've always found a place to park. I like this Starbucks because it is about a 2 minute drive (depending on the lights) away from the entrance/exit of I-95. So if you are traveling North I highly recommend you take the extra time because once you pass it there are no other (nice) places to stop for coffee until you get WAY past Philly. read more

I used to come here in the morning and it was fine. The last few times I came at night and the staff was joking around and not making the orders in the right order. They need more training or different employees. How can my mobile order of two items get split by 2 other orders read more

Staff wasn't so kind but everything was ready fast and their selection of merchandise was excellent!

On 12/23/2016 6:36 am at Starbucks 1737 Marsh Rd, Wilmington DE 19810: I ordered a G. Holiday Spice Flat White Latte and an Oatmeal using the Starbucks order ahead app. When I arrived they had run out of holiday spice, so I changed to a G. Sk. Cinnamon Dolce. Then I waited, and waited and waited, while several people ordered at the cashier, received and picked up their orders and left. It was not until I asked for my order to be canceled that it miraculously appeared. I thought I was going to have a nice Starbucks treat, instead I didn't get the drink I wanted and the service was terrible! This Starbucks has terrible customer service. read more

Starbucks is Starbucks (supposedly) wherever you go, BUT if you like standing in line for a cup of coffee in a place that is never well staffed, this is your place. Too many times I have had to walk out without coffee because I just can't wait 7 min. Then, the one thing that really gets me when I order a dark roast I get "we ran out and were brewing. It will be about 5 minutes." So overall, and a bit contrary to the other review, I'd have to give this a very low score because for a place that serves coffee, sometimes they don't have it and they make you wait for it much of the time. They need more staff. 2 people. One making drinks and one running the register in a place that is this busy is bad managerial planning. read more

A solid Starbucks. It is a bit on the small side, but I actually appreciate the openness of the store. Plus, it has an added benefit of keeping the loitering under control. If you're the type of person who thinks they're too busy to wait in line at a Starbucks (but still has time to write nasty Yelp reviews), just use the app and place a mobile order. It may come as a surprise but the internet can be used for good rather than a constant stream of negativity. During my visits the lines are on par with or slightly shorter than what you'd expect at a Starbucks. The staff has always been friendly and I've never had any mistake on an order yet. The only real downside is the location and the parking. During busy periods it can be a nightmare to park and it's located in this tiny corner that isn't extremely convenient to get in or out of. I'm surprised there aren't regular accidents or fist fights over parking spaces. read more

We traveled to Philly recently and stopped in on our drive home. Upon entering, it was if there had been a crack in the space time continuum. We were greeted by some pretty amazing staff and thought surely they must be from another galaxy, as the level of service and the genuine caring nature of the unfamiliar acting Maureen, Shaw and Caroline was something we are sure went extinct on planet Earth long ago. Seriously, I have never met anyone in the industry that took the time to make us feel so utterly welcome that as we pulled out of the parking lot, I looked at my husband and told him we're leaving DC behind for Wilmington Delaware. Top notch. I hope the Corporate functions at Starbucks use the behavior we exhibited as part of their training program. read more

Top notch first class Starbucks! Customer service is excellent and always feel welcomed. You know the workers are good when they remember your order and begin to make it at the sight of your face. Only negative is parking! read more

Shanelle the Barista here is amazing!!!!! My daughter bought a drink that she didn't love. She tried to doctor it up, to no avail so I called and told them it just wasn't right. Shanelle said "bring it back... I'll make it to your liking for sure!" Well, she did just that and made sure we were taken care of!!! This is what real #customerservice looks like! read more

a Great starbucks location ! employees are ALWAYS super nice to me and always make my pink-drinks and dragon-drinks amazing ! always getting compliments from employees and getting my drinks fast ! read more

The Starbucks itself is great...the parking lot, i want to punch in the face..

The baristas are the friendliest I've ever met nationwide. They are always patient, welcoming, and helpful. I'm a writer and I feed off the energy of a particular room. The vibe is always good at this Starbucks. My daughter loves it too. read more

I've been waiting for more than 30 minutes on line for a coffee. If I didn't have this gift card, I would totally go across the street to Brew Ha Ha. The staff of 2 seems overwhelmed & kind of unhappy--no service with a smile. You would think a multi billion dollar organization like this would anticipate the busy periods & staff appropriately! Also, no recycle bins or containers. Shame on you Marsh Road Starbucks...I expected better. read more

Another bad experience at this location. Not sure why I keep going in. Stood at register for 5 minutes. No acknowledgement. No "we'll be right with you." Went out of my way to stop today. Now I'm running late w/o coffee b/c I finally just had to leave. read more

I had the pleasure of stopping here coming back from Philly. My drink was perfect, and the ladies working were so sweet.

Parking is not great in the small cramped parking lot in front of the store, but I suppose you always have the option of using the bigger parking lot around the back and walking a bit. This is the only Starbucks in the area that isn't part of another store and apparently, the only one that carries the fox tail mug. Anyway, I thought service was quite good at the counter and the ambiance was comfortable. It's only the $4 coffee that scares me. read more

I don't really drink coffee a lot. I love love love the shaken passion fruit ice tea lemonade sweetened! I also enjoy the pastries. Yummy! Staff is quick and friendly. The place is always clean. There is plenty of space for hanging out, studying, reading, relaxing or chatting with friends. I always grab and go and sometimes twice a day! read more