Starbucks is a chain but I am a fan of their coffee. Make sure you download the app to gain points for free items. They offer breakfast sandwiches, pastries, refreshers, espresso drinks, matcha, and more. This one has no drive through. There is free wifi and an outdoor patio. I ordered a matcha latte and it was good. The service was good too. Ambiance is similar to other Starbucks. read more

They are trying To make the store more Inviting Still Missing the mark They have changed the store but much less seating about room for 18 read more

Seems like everyone that works at this location is on a Sunday drive. I actually had to cancel my order and get a refund because of how long it was taking for a simple iced coffee. 4 people were in line ahead of me, that took about 20 minutes. Once I finally got to the register, the girl told me she'd be right with me and proceeded to make 5 sandwiches while I stood and waited another 10 minutes. After I finally placed my order I had to cancel after another 10-15 minutes as I have a job to get back to. Other employees walking around emptying garbages but not stepping in to assist taking orders or helping the clearly new guy making coffee that couldn't find anything. Whoever is running this place needs a class on management. read more

Loved the cold brew coffee. It is one of my top favorites. Ordered in app and was ready within minutes.

Sweet and speedy staff. Very accessible. Has a bathroom with accessibility bars and tables with accessible seating.

I use to really enjoy starbucks, especially if I needed a quick picker upper. And it was cheap like $3 for a latte. Nowadays though with the prices going up you would think that for $7 my latte would taste better than before, but it doesn't. I went there this morning and all I got was like a recycled cup with a recycled cup of slop. It's really become more like quite a ripoff, and the customer are too rich to notice. It's really become quite gross of a chain... read more

Although I hate to admit it, I am a frequent Starbucks customer. Yes, it's expensive but it's also the superior chain coffee and there's no arguing that. It's a little form of self-cate to myself. This is the location I frequent most often and I rarely have issues. No complaints. And if a mistake is made, they're quick to fix it. read more

Whenever I come home to visit I come here for my fix. This location is larger, roomier and have lots of free parking. Leave the West Hartford Center location and come here. There's just one problem I have here today is it's very cold in here and it's not that cold outside, just a bit of rain. The most popular selling breakfast sandwich here is the reduced fat turkey bacon sandwich. I posted a quick video earlier of the layout, it very open and spacious. Well if you're every visiting CT and is near West Hartford Bishops Corner stop in. Friendly workers and staff. I recommend this Starbucks location. read more

Starbucks - Coffee & Tea Near Me - West Hartford, Connecticut

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I came to this store quickly at night to get a gift card, the barista was super quick to help me, but from what I remember the store wasnt the cleanest. Maybe do some more cleaning because after all, its a place that sells food and cleaning is essential for this kind of business. read more

My go to Starbucks, almost always busy inside and pick up orders. Lots of regulars on week days and weekends and always friendly staff. It has gotten so busy where some of my orders do get missed and mixed up, but I think that's the nature of the business. read more

Please support local small businesses there prices are outrageous! What else can I say to expensive

Looking for a caffeine fix I headed to this location. Very busy for a Tuesday afternoon - lots of people of all ages working in the open seating area that contains plenty of seats. There is also an outdoor patio, and although it faces Albany Avenue (which is pretty busy) - it's an option for those nice sunny days. The baristas behind the counter were very pleasant and although there were some pretty complicated orders in front of me - my drink was made relatively fast and I was told to "have a nice day" when I went up to grab it. Kudos for customer service! This location does not have a drive thru and parking can be tricky (spots are at an angle and it shares a parking lot with Crown Market (a grocery store) but it is clean and easy to get to from the main roadway. read more

Without a doubt the best Starbucks in the area. Whenever I have an urge for a handcrafted beverage or a free drink from the rewards program, I try to get it here as the baristas make the consistently tastiest beverages at this location. (And I've been to all of the Starbucks shops in the immediate area!!) My usual is the chai tea latte, and it is usually steamed to perfection at this Starbucks. A blast of sweet flavors hits your mouth at first sip. Often I have to be careful not to burn my tongue as it is made so good here. The only other Starbucks that has consistently has good and high quality drinks like this West Hartford location is the Silas Dean Highway or Wethersfield location [near CVS, across from Bed Bath & Beyond]. The staff is typically very efficient and makes drinks quickly and skillfully. One barista, Sam, is always friendly and kind and working his hardest. The staff here has proven, time and again, to be friendly and efficient, making great tasting concoctions. The only shortcoming of this Starbucks is that it can get quite crowded, even on off times like 11:30am or 7:30pm. There are often not enough places to sit and enjoy your tasty beverage as there are only a handful of individual tables, a small booth area, and a long table with numerous chairs. It has often turned into a game of table watching for me and my friends during our brief wait for our drinks to see who is getting up so we can sit. Above all, this Starbucks has the best, highest quality, and consistency in its beverages as well as a friendly and efficient staff. Definitely visit this location when you're in need of your Starbucks-fix!! Hopefully you'll find a place to sit and relax!! read more

This is my preferred Starbucks in the area. The workers are normally friendly. The place is usually really busy, but it moves pretty efficiently. I prefer the new layout to the old one. Parking isn't too bad, as long as you don't mind walking a tiny bit (it's better than trying to park in WH center). It's also next to my dry cleaners and across the street from the post office and ups store, and near a Whole Foods, so it makes knocking a few errands off the list pretty easy. My biggest piece of feedback for this location would be to improve the way they handle mobile orders. They keep them in the far back corner and just periodically shout out names. Is it possible to just line the up on the counter with tickets or something? It seems I always arrive at just the wrong time, after my order has been called the first time, and then I have to try to get someone's attention for a few minutes or wait until they circle back to recall all the remaining names. read more

This Starbucks is great. Most Starbucks are good, but as I continually go their to have my caffeinated fix, I applaud them on their consistency. They always have the answers to my drink related questions, and have even steered me in a better direction when deciding what to have that day. This Starbucks is one of the good ones. read more

Starbucks - Green Tea Latte Frap for the WIN! - Coffee & Tea Near Me - West Hartford, Connecticut

Typical Starbucks stuff. This is a GREAT place to do work. It has lots of seating inside and outside (great for warm weather). Lots of outlets on the floor in the front of the place under a big long wooden table and there are some other outlets scattered around the store. I come here a lot to sit for hours to do work. Very calm and open atmosphere. Food is typical starbucks coffee shop food. Pretty well stocked until late at night. Friendly employees. Big lot out front to park (since it's next to a small supermarket). Free wifi. read more

April 17: waited 10 minutes for mobile order only to be told out of cold brew AGAIN at 10:30am. The kid to wait in register line for refund. Service at this location is THE WORST. Avoid this location!!! Update to my original review: still consistently awful service at this location. Avoid if you want good service and qVery uneven service. I order my coffee drink with the Starbucks mobile app for pickup. Two days in a row the same person makes my drink incorrectly. In this visit she made it TWICE and still got it wrong even though the order is printed clearly on a label on the cup. If a drink costs four bucks ishould be prepared right the first time. Management of this store is asleep at the wheel. read more

The usual Starbucks fare. The Baristas are always friendly and go the extra for great service. It is always nice when a Barista remakes a drink with no hesitation or attitude. The atmosphere is busy, the tables are generally occupied and there is plenty of space to work. There is always a great mix of students, professionals and leisurely drinkers around. read more

Starbucks - A happy raspberry scone! - Coffee & Tea Near Me - West Hartford, Connecticut

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Ah yet another location that brings back memories of college. In college I spent quiet a bit of time in here. Although I might not be a huge Starbucks fan, I went into this location often because I knew a lot of the employees that worked there. The employees I didn't know were also really friendly. They were really awesome and treated us well. We probably went in here a few times a week. The manager on the other hand was extremely horrible, and the last time I went in there, he was still working there. read more

You know how when you go to the U.K., and every little boy you see kicking around a football looks like a future Pélé? It's true: their average is our all-star. And ditto with coffee in the serious coffee nations: Puerto Rico, Italy, France, Greece... their normal is our sublime. Let's use this as the yardstick for evaluating coffee options in America. And in particular, Starbucks. Do we expect perfection? No. Behind the counter you will find not a dedicated craftsman but rather a college kid, dedicated slacker, poet or mom getting back into the workforce after a long break. And in front of the counter? Well, let's not expect perfection there either. Stranger to the notion of purity, the American coffee consumer blasts past adulteration and doctoring and goes straight to bastard hybridization and science fiction. Elsewhere I've called for two lines at Starbucks: more than one component to the right ("venti soy chai latte"), adults to the left ("small dark roast," or heaven forbid "double espresso"). The line to the left is short and fast. Now to this location. West Hartford: two Whole Foods, two Starbucks (three if you count the one by Sears, but is that really West Hartford?) and at this one, as at EVERY OTHER STARBUCKS IN THE NATION, all of the above applies. But - it's got decent in and out, their latest reconfiguration handles a line pretty well, and when treated with respect the folks behind the counter are lovely. If one were to grade on a Starbucks-specific curve, this store would get five stars. But I still can't help comparing it, and every other Starbucks I enter, to my local in the Place Victor Hugo. Yes, here at rush hour you will deal with the yoga pants, the hipster, the pensioner with combover and Florida-plate-bearing Mercedes, the loud wench. The runner, the self-important businessman, the high schooler. So what. Order thoughtfully and enjoy a decent cup of joe. --Update-- The order-ahead app system blew up on this lovely fall Saturday. Competence, hustle, an eager desire to put things right behind the counter. Kudos to Sam and crew. In front of the counter, yeah not so much --- people, human up. read more

Large Starbucks! Don't waste your time with the West Hartford Center Starbucks, this one is a lot larger and you're guaranteed parking! The service is okay, not the friendliest staff but drinks are pretty consistent. The ambience is a little darker and quieter, you definitely find the majority of the crowd on their laptops studying. If you're looking for a good study spot, I'd definitely choose this one. The Lasalle Starbucks is great for a quick stop, but this is the place to spend a few hours. read more

Always a waste of time! Not only is the customer service sub par but the iced coffee I got the other day tasted watered down. I continue to give this location a chance hoping that my past experiences were outliers but they continue to prove to me that mediocre service and products are their norms. read more

Starbucks - Coffee & Tea Near Me - West Hartford, Connecticut

The loser "Chief T" under me is a doucher. Whose that pathetic and takes the time to write a negative Yelp review about a starbucks worker? They are so underpaid and have to deal with a-holes who throw hissy fits over a coffee. Grow the f up people. These employees are always super friendly and professional. Keep up the good work kiddos. Screw those internet Karen's.. read more

Probably my all time favorite place to study or catch up with friends. Average size but very cozy. The staff here are always so friendly. They will occasionally mess up your name but never your drinks. I enjoy the comfortable atmosphere. I'll even travel 25 mins just to study at this location. A mix of 9-5ers and college kids and stay at home moms with their kids. Not too loud but not overly quiet like a library. read more

This is one of the busiest Starbucks I patron. It shares a lot with a dry cleaners and Crowne's... and it's busy packed! Very rarely do I find myself not parked a way's away. My H is quite the coffee/espresso snob; I could really care less! There is nearly always a line zigzagging through the tables.. and if there's not a monstrous line, I'm one of four people. The baristas are pretty well-trained IMO. They sincerely bust the queue as quickly as possible.. It's hard! I understand (I try never to rush people.. but I always catch other patrons checking their watches/phones)! Starbucks consistently delivers whenever necessary- they can only work so quickly. Moreover, the food is decent- Not the tastiest (does it come frozen or are the pastries made on-site?), but they're edible. I especially appreciate the "fresh" pre-packaged lunch boxes by the commercial drinks. It makes grabbing lunch painless. read more

I'm giving it 2 stars only because it's a Starbucks and they are usually my favorite places on earth. However, go the extra mile for another location. Normally, I'd only visit this location maybe twice a month, however the last 8 work days I've ordered my morning tea using the app and 2 out of 8 times they've gotten it correct. Yup...only 25% of the time can a fancy coffee house get a regular tea with milk and sugar correct. Out of the incorrect times, 3 of them had no sugar, 2 had no milk, and today they gave me some weird green tea bags (with MILK...that should've been their first clue...you don't put MILK in green tea!). Every time I wait for it to cool down to drink, so I discover that it's not right once I'm miles away. My suggestion is to stick to the nearby Bloomfield location, or the other West Hartford spot a mile or so away. read more

Extremely crowded on a weekday at 3pm. Huge place, but definitely not a "study starbucks." But cheers to the overly friendly barista, maybe he had one too many expressos, but he was especially perky. read more

Typical Starbucks. I like the large tables to spread out projects or work on group assignments. Line is out the door on a weekday morning. As long as you just get a brew, you won't be screwed by the long lines. Just leave plenty of time on your morning commute if you plan to stop there. read more

The mint I walked in the service was grate my coffee was grate there was no lines and ever body seemed to know what there doing. read more

Starbucks - Coffee & Tea Near Me - West Hartford, Connecticut

My favorite Starbucks of all time. Unprecedented enthusiasm in making my double espresso. My name has never once been spelled wrong.

Horrible service. No waiting to place order but after 1/2 hour my drink was still not started. They gave me a refund but no apologies or concern about the wait. 2 baristas were working but one was alternating between drinks and the order counter. Unfortunately, it seems my drink was assigned to the multi-tasker and she could not handle the volume with her other duties. Orders should be filled in the order received, not the happenstance of which barista it is assigned to. Unfortunately, this is not the first time I have received poor service at this venue. read more

I love how there's a big parking lot so you don't have to search endlessly for a spot. Drinks: All the drinks are standardized so I can't say one way or another whether it's better than other Starbucks Employees: The baristas here are super friendly and will ask you how your day is going etc. Area: The tables are big and there's a lot of space to do homework and/or have conversations with friends. read more

This location seems to be busy. Everyone here has been really friendly and helpful. They all work hard, quickly and with a smile. It's always a risk tying new locations or trying chain places while traveling. I was very pleased with this location. read more

I have no complaints with the food or drink at this Starbucks, they are pretty consistent with any other Starbucks. My problem is with the mobile ordering. If a business doesn't have enough staff to efficiently take mobile orders as well as in store then they just shouldn't offer it as a service. The wait time here for anything is always so long because of this. read more

So painfully slow to take my drink order in the morning I routinely have to walk out.. seems to be the same person having **extended** conversations while the line grows. read more

The staff at this Starbucks are very kind and accommodating. I accidentally left behind some chapstick, and when I came back for it the next day to see if by chance it was in the lost and found, an employee admitted to throwing it away at closing. Now, I think anyone would throw away used chapstick, so I was fine with it, but I was given a free drink as compensation. They did not have to go out of their way to do that for me, and I wanted to write a review to show my appreciation. Thanks guys! read more

I have gone to untold numbers of Starbucks in my life and can unequivocally state that this was the worst one I have ever been inside. Where do I start? Simple (but frightening) incompetence at the cash register followed by a long line of people waiting endlessly for orders that didn't come. Belligerent staff that responded to a request for help with "I'm getting off the clock!" Multiple people behind the counter doing nothing. Creation of some type of caramel drink with elements of it sprayed all over the counter (uncleaned). Delivery finally of drinks we didn't order and then the insistence that Starbucks always serves sweetened ice tea unless specially ordered (not true of course). In the end, we exited without our actual orders as the new wait became unbearable. Howard Schulz where are you??? read more

This is by far THE WORST Starbucks I have been to. I live in the neighborhood so I have been multiple times, and I have given them multiple chances, but without fail, this location is an absolute shitshow. Management needs to get involved. These workers need help and guidance/direction. Please! read more

Sam and Krista were amazing! We went late at night and we're the only people in the store. Krista spent time recommending drinks and designing personalized drinks for our taste. She said that if we didn't like her recommendations, Sam would make us another. But we LOVED her recommendations. Would DEFINITELY recommend!!!! read more

Gotta say, I've been impressed with this location's customer service over the past few months! The staff seems to go above and beyond the needs of a typical Starbucks location and is committed to excellent customer service every day. I'm a fan! read more