The Waianae location doesn't have a drive through. It was closed for an extensive period due to Covid. They've reopened with two drive up stalls on the Burger King side of the building. Order from the app, click arrived and what stall you're in and someone will walk out with your purchase. Wonderful! Why haven't they been doing this all along? The drive up line for the Nanakuli Starbucks is always so long. read more

Starbucks - Drive up stalls are the way to go when there's no drive-thru. - Coffee & Tea Near Me - Waianae, Hawaii

Friendly employees are very happy. Cheerful walked in, and they had a nice stop at Starbucks. Everyone is so pleasant, greeting you with smiles in a beautiful green setting with lots of great views. I highly recommend this place! read more

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No complaints here. Didn't see many cars outside but when I went in there was quite a group of people waiting for their orders. But no worries because the workers here must be pros because they were able to pump out the drinks so fast that the wait wasn't even noticeable. The order came out correct and tasted great. Will definitely be back. read more

Starbucks - Chocolate Frapuccino from the Waianae Starbucks Coffee - Coffee & Tea Near Me - Waianae, Hawaii

Good vibes!, Great staff! - Mobile order always on point. Highly suggest if you're ever in the area. read more

Starbucks - Coffee & Tea Near Me - Waianae, Hawaii

If I could give them a 0 star, I would. My experiences here has been awkward, intimidating, and uncomfortable. I used to love coming here but the manager (Cricket) is on some sort of power trip. To be fair, I talked to corporate many times about this managers behavior but I'm surprised she's still here. They gave me a gift card (which I never used) every time they had to call me for complaining about the manager. I despise bullies and that's exactly what this manager is. She's verbally abusive to the employees, making inappropriate comments of everyone. I've been in the lobby while she pulled this girls ponty tail, slapped her employees butts and even whipped them with that dirty towel she always has on her shoulder. She makes weird comments to customers about their relationships, looks, jobs, sexual orientations. I don't think she realizes that we can still here them behind the counter, especially her. Talking crap about customers ain't a good look. Talking crap about your employees when they're not there is also not a great look. One kind of traumatic experience that made it awkward to witness; I had heard shouting and threatening in the vicinity while going to get my coffee. I go around the corner and the manager is screaming at one of the old timers- that she's not scared of her, how she isn't the head bitch in charge (classy), and threatening the girls job (words like "I'll make up a reason to fire you" being tossed around) while she's sobbing. Apparently this is the norm as I mention this to the girls inside and they all just nod, fear in their eyes. Weird, but I recorded some of the conversation and sent it to corporate. I got an email stating they'll look into in and sent me a digital gift card. I go back a few months later and she's still up to her unprofessional self. This was my very first encounter with her. I feel bad for the employees that work under her. Having a little tyrant reigning over your lives isnt up to "Starbucks standards". I wouldn't be surprised that half her staff is gone because of her, be it from "making something up to fire you(them)" or them just leaving for their mental health. They all look like zombies. The vibes off, it's forced and waianae Starbucks just ain't the same. The coffee sucks half the time, foods mediocre and the wait time is CRAZY. No sense in urgency and they look like they're bumbling around almost all the time. They used to be fast, clean and efficient but now, I don't ever think I'll go back to any Starbucks because of how they fumbled this one. read more

Idk what it is about this Starbucks but they have thee slowest workers. For one they have zero customer service, no one tells you hi! So we mobile order a cake pop. It old us about 7 minutes didn't mind still driving thru maili reached Starbucks, no one in line to order, no one waiting for drinks so I figure it's slow won't be long need I remind you I got there way after the time the app said it would take...... No my cake pop was not ready so I wait, now there's a line of 6 to 7 people waiting to order. So an older male comes out to help I guess, so I ask about the mobile order waiting. He proceeds to grab orders that was placed on the side and starts yelling names, then rudely passes my order that apparently was sitting!! Need I remind you he didn't hand it nicely either! So apparently an apology wasn't necessary either! read more

Came here for my guilty indulgence of White Chocolate Mocha extra hot! Made perfectly and I left a happy camper! Late afternoon work pick me up read more

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Went in to get my usual cold brew vanilla coffee on Sunday, when I seen someone who probably was a manager pressing money on workers face. This type of treatment is absurd that is someone's daughter and that is no way to treat a human being. It doesn't take much to just be a good person. read more

I never write reviews on anything but I hate hearing/seeing people get pushed around and treated badly by people in leadership positions who feel like they are on top of the world (Cricket-the manager). I hate bully's!!! I am sick and tired of the way the manager, (Cricket) treats her employees. Most of them are scared to report her because they have families to support and or have school paid for through Starbucks and don't want to get fired and lose it all. I don't fall under any of those circumstances, but if I was then I'd probably be scared as well. Since I'm not, I'm going ahead and seeking appropriate actions for them because justice needs to be served! That manager does not deserve to be in that position at all! She doesn't even deserve to work there the way she handles things and the way she treats her employees. I'm pretty sure those aren't the Starbucks standards......From talking down on them on their religious beliefs/ relationship status/ all the way to forms of sexual assault!! Yes I said what I said. There is no reason you should be putting your hands on an employee and being touchy with them if they did not give you permission to(makes them feel real uncomfortable) Now if she was a man doing those things to your daughter/spouse/friend how would you feel?!? It makes no difference what you are, THAT ISN'T RIGHT!! Hopefully after posting this review this gets brought to the light and something can actually happen for once because that manager does not deserve to be in that position at all! If not, then legal action is the next way go. Thank you for your time. read more

This Starbucks has been the best thus far. I've gone to plenty on the island however this is the only one that gets my drinks right and makes them tasty!!!! Thank you all for how hard you work and your friendly service always!!!! read more

Starbucks - Matcha tea yummy - Coffee & Tea Near Me - Waianae, Hawaii

We have visited many a Starbucks on Oahu and the mainland. I will say that the Waianae Starbucks is the best. Hands down. Service is super fast. Employees take their jobs seriously and finish orders as quick as they come in. Always pleasantries with the staff, and any issues or mistakes, or even last minute add-ons are never a problem. Inside is always clean. They used to have a bigger seating area until covid hit. Now, there is just enough. This may seem like a hidden gem, but everybody on the West side knows this place is special. Try visit during a busy time. You will hear the staff talking with the people by their first names. Sometimes you wanna go, where everybody knows your naaame.... read more

Traveling for work, and got to stay in Waianae for a few months. The staff here is awesome, a few of the Baristas actually greeted me by my name when I came in only after a few visits! Sometimes it's the little things that can make my day, on an island where nobody knows me I guess a few people do know me haaaa! Food and beverage is pretty standard for Starbucks. Until we meet again Waianae Starbucks! read more

I'll miss the ambiance of this particular Starbucks when I leave. My daughter and I visit this location every morning to get our drinks, and we are always welcomed with good mornings and smiles. It's a great way to start our day! I've tried going to other Starbucks locations, but I don't receive the same level of kindness, especially early in the morning. Therefore, I wake up earlier just to make it to this Starbucks. Although no one likes early mornings, my daughter has commented that the staff at this Starbucks are the nicest, and we will continue to be their customers until we leave the island. read more

45min wait for one drink while all the baristas made their friends orders and each one of them has at least more than four drinks and food

This location all the way on the west side is super nice and professional !! NEL always helps me with a smile and quick service. I love the smell of coffee in the place. They always get my drink right the first time and I never wait very long at all. For those who love Starbucks this is your last stop before the point of no outlet (yokes is the end of trip). Mahalo (thx) to NEL AND the gang for being an awesome crew!! read more

Not usually the friendliest people working but my daughter worked for this company for a while so I get it. Never really had a "bad" coffee from this location so it's always a good go to when we are on road trip for the day or just want a small treat. read more

First trip into the Starbucks in a while. Evan was so awesome and friendly. Very pleased with my visit. read more

Starbucks - Coffee fix before work! - Coffee & Tea Near Me - Waianae, Hawaii

Starbucks Waianae is DA BEST on the west!! Their customer service is top notch, friendly, calls your name, always smiling and laughing! They go out of their way to get your order correct and they are AWESOME!! This Starbucks is like my favorite!! Go there and please experience the atmosphere!!!! read more

I've been going to the west side a lot more often recently for a class I am taking though UH. I'm therefore expected to be alive, awake, alert and enthusiastic after my 1 hour drive from town at 7:00 in the morning. This obviously can't happen without coffee. One time, we had class in nanakuli and I needed coffee. This is a nice Starbucks. There is plenty of parking and there were several workers which made the line really fast. They have all the goodies Starbucks offers like packages chips and snacks, refrigerated food like paninis and cakes and of course, all the drinks. I grabbed an iced coffee and a breakfast sandwich and was good to go! The workers were friendly and I believe there is a restroom. There are also a few tables and it's nice and cool inside. read more

This has been one of the best Starbucks experiences I've had. The store is incredibly clean/ organized, the staff are all so welcoming, the hours are outstanding and the kindness wall makes my heart happy!! Incredible store--- so grateful it was the main one for me while staying in Waiane. I'll be back for sure. Mahalo and Aloha! read more

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Stops here on the way back because the we couldn't go around the island. So needed a wake up ice latte and the husband a regular coffee. Funny how my daughter and I couldn't use the bathroom because of Covid19 but they are open to serve. Classic case of using Covid as an excuse. read more

I was so disappointed when I went to the Waianae Starbucks last Friday, 03/24/23, early afternoon. In trying not spend on things I don't need, but I decided to treat myself. However, my iced caramel macchiato was horrible. When I got home I threw it out. The ingredients was off, the coffee tasted bitter old and just NASTY, SHAME ON YOU. Never going there again. read more

Truthfully I'm not much of a coffee person only when need to. Of course during my visits to the Starbucks in Waianae I always tend to order hot chocolate. Looking at the display case and I notice that there are other items I can order. Butter croissant and blueberry yogurt muffin should satisfy my hunger after working graveyard shift at a 24 hour convenience store. Each visit to Starbucks is a experience of its own. Being helped by different baristas. One male barista who likes to use the register as a drum...I observed him making drinks for other customers as well as cleaning the outside store windows. Another male barista coming to work in that "I just got up and forgot to comb my hair" look....I observed him being friendly to the customers, wiping down the tables, as well as making sure that the sugar, creamers, napkins, and wooden stirrers are filled. The female baristas are always friendly and they work as a team. In fact just this morning March 18, 2015 I noticed that one of the female employees was on top of a ladder getting ready to change a light bulb when another female employee holds that ladder to make sure that it is stable. Customers of Starbucks either mind their own business or tend to greet other customers that they know. I seen a few of my customers of the 24 hour convenience store while I was enjoying my light breakfast at Starbucks. I even seen one of my high school classmates getting her drink before she headed off to work. I witnessed a few customers set up their laptop computer to make use of the free wi-fi. One customer even bought his cordless phone (not a cellphone) to use while sitting at the table. I'm deducting one star because of the restroom facility. it's understandable that a customer needs a code to access the restroom. What I don't get is that whoever used the restroom last forgot to flush the toilet. Don't know if it was a customer or employee....but if you going to do a #2 then please flush the toilet before you leave the restroom facility...it's just disgusting. Other than that....the restroom was very clean. There was soap and paper towel provided for the customer use. Overall my experience at Starbucks was above average. It would be better if the baristas check up on the restroom facility after each customer uses it. Make sure that there's no surprise waiting in the toilet. read more

Starbucks - Blueberry yogurt muffin - Coffee & Tea Near Me - Waianae, Hawaii

First Starbucks I've ever visited with ALL power outlets covered by plates? Also, I visited at 1:20 and the floor was very dirty and the trash full to the brim. Thankfully they are taking the trash out as I review...so I'll just add another star as I type. And one more for the beautifully made drinks. read more

Starbucks - First Starbucks I've ever been to that the power outlets are ALL covered - Coffee & Tea Near Me - Waianae, Hawaii

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Since I was on my way to meet up with a friend, I decided to stop in at this location, since I haven't been here in a very long time. I usually frequent the downtown or kapolei locations. I got here and it wasn't very busy and the girls were really nice. I was able to put in my order and get my drink in 5 minutes...yay!! The place was nice and clean and perfect for meeting up with an old friend, since he was in the neighborhood. I'll need to come to this location more often. But, since this location opened up on the west side, I haven't had any complaints. The staff is always friendly and the place is usually very clean. read more

Enjoying your music-Hawaiian! It's rare to hear so please continue this type of music track in your store often. This location is perfect in the Waianae mall, across from the beach and a community farmers market on Saturdays. Many food choices, small shops, longs drugstore, etc. A focal area for the community and those driving thru the coast or the those visitors staying at the Ko'olina resort. Luv that mix while retaining that local feel. Mahalo Waianae baristas sweet they're playing Kawaipunahele now... read more

Starbucks - My fav Starbucks - Coffee & Tea Near Me - Waianae, Hawaii

Besides grabbing a cup of coffee, I go to Starbucks to study. And when I study, I usually spend about 4 to 6 hours there. That means I'm buying at least 2-3 drinks and a whole lot from the bakery and lunch goods just to keep myself up. Not sure why but this Starbucks decided to cover all of their electrical outlets but I uess I won't be spending my money here. Update: Barista said it was a corporate decision to cover outlets because they don't want people loitering there. Guess they don't understand that if you provide a place for people to conduct business or study then that equates to more time being spent at the store = more money spent. read more

Just leaving an update because my previous one is pretty old. This Starbucks still impresses me, has nicer staff than I expected and makes everything on-point as far as I've experienced. The only issue is the homeless and chronics that continually frequent the area, (I was scared to park my car because of one that looked like he was surveying cars) and it's not the venues fault. My problem is not with homeless in general, but the fact that many of them take up tables and outlets when they haven't purchased anything. (I've witnessed it many times.) Some guy will come in with his cart, never make an order, sit down at the table with outlets, pull out an empty Starbucks cup to pretend that he ordered something and then set up his laptop. That's exactly what the person did that's sitting a table down from me. If I were working, I probably wouldn't have the heart to tell these people to leave either. The whole thing just kind of sucks and is a lose-lose situation. Just know that this is a characteristic of the area and of our society and that sometimes there's not much employees can do. I can't blame them for not kicking anyone out. For the most part they don't bother anyone, just a heads up though if you're hoping for a table with outlets. There are few available and at least two or three may be taken up by homeless at times. read more

I'll never order from this SB again. They don't fill your drink to the top of the cup. I order the same drink at other SB and it's always a full cup. Comon' Waianae, take care of your people. Sad. read more

Everytime we come here the service is always great...and we come here often. Sometimes twice a day lol.. The workers are always pleasant. If they are not making drinks or warming up food, they are cleaning up the areas. Great place to come with the family or by yourself for alone time. If you come at the right time you could catch the sunset too! read more

Starbucks - Coffee & Tea Near Me - Waianae, Hawaii

Usually starbucks is always giving off good and welcoming vibes but They move at a really good pace but the girl that took Nel didn't even acknowledge that we were there, had a really stink attitude while taking our order, she was just giving off such a bad vibe and didn't even look like she wanted to be there but overall good service. read more

The service is always so fast & they've never gotten my order wrong! I stop in at around 6-630 every morning and the team is the best!

Finally Grand Opening Today! We have a Starbucks in Nanakuli. This location is quite small seems like a Drive-Thru and order/pick up window type of location. The workers was nice and my drinks came out on point. read more

Friendly staff! They can get busy but they're fast... so the wait isn't long at all. They usually are fully stocked and don't run out of baked/deli items. My daughter loves to go there for cake-pop treats. Most Starbucks are out of cake-pops by mid-day... but this location usually has cake-pops still by late afternoon. The store is clean and atmosphere is relaxing like all the other Starbucks.. I feel that it's easier to study at this location rather than others.. some of the other locations are louder with all the people talking... but if you'd like to get away from the city, this Starbucks is ideal for studying/meeting at. read more

This starbucks is sitting next to the poo plant. Its so disgusting and makes you want to toss your cookies. I am a gold member and have been for years, i can't believe you would build one here. We went in and ordered our drinks. The drinks tasted so bad, each time we would take a sip, the aroma of concentrated poo filled your nose. This was the worst experience i ever had at Starbucks. read more

I love KAHALA MALL STARBUCKS! Out of all the different locations I frequent because I'm on the road, this location is the best!! Why you ask? I guess it's the staff that works there, they seem to work well as a team. It's usually always crowded, drinks come out quickly, counters clean. Simple! Employees are smiling, know customers by name. The only thing that's not good is the parking at the mall; even the 15 minute parking is always full!! read more

I have never had any issues with any other Starbucks when asking for a straw for my drinks, only Starbucks Waianae. So disappointing since I usually pay over $6 for my drink. They claim there is a shortage on straws? read more

Whenever a staff member chooses to mop the floor and don't even acknowledge the customer, there is a cause of concern. Poor first impression for a brand name company branch. read more

Its a nice Starbucks on the west side. The service is always good for me. Never had any problems and its never very busy. One of the employees had been cleaning the whole store the whole time we were there. Good job! The place seems clean and organized. I have been here maybe 5x so far. read more

The fastest morning/evening barista crew on the island hands down! ( I have been to everyone on the island, even the ones in retail stores, lol. ) And this Waianae crew is just as fast as the fastest crew in the Seattle metropolitan area! No joke Evening crew is always courteous with smiles, on point with the orders. Onolisous. Morning crew, I have to say even during those busy Saturday excursions to the farmers market. They get those app orders out real quick. Mahalo Crew read more

Starbucks - Grande iced Cinnamon almond milk Macchiato with that Caramel drizzle mmmmm. In bag is a chocolate croissant. - Coffee & Tea Near Me - Waianae, Hawaii