I usually come to this coffee shop, but today was my first time being helped by Kalani, and I just wanted to take a moment to recognize how kind he was! I paid entirely in coins, and he counted everything with so much patience and never made me feel rushed or like it was an inconvenience. He had such a kind attitude and great energy, and that little interaction genuinely made my day. Thank you, Kalani, for being so welcoming and patient! read more

The Coffee Bean & Tea Leaf - Great drinks!! - Coffee & Tea Near Me - Kapolei, Hawaii

Conveniently located next to the Malama Market on Makakilo Drive, and also shares the parking lot. Small location but literally a hop skip and a jump from mom's house. We can walk here but usually stop on the drive back home from wherever we were down the hill. Over the summer there was an Ube menu that d2 was obsessed with. It was nearly every other day we were there getting her something. We don't have TCB&TL anywhere in the Bay and maybe the Ube menu was exclusive to Hawaii. I also tried the viral Tik Tok Plantation Iced Tea with added lilikoi. It was good but too sweet for my liking. On occasion I've also had the lilikoi lemonade. Service is hit or miss. Most of the time the baristas are nice and maybe he was having a bad day, but one was extra sassy and a little rude one day. It's okay everyone is allowed a bad day I suppose. Maybe the patron before me was rude? read more

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Treat Yo' Self Thursday in Makakilo, O'ahu, Hawai'i... The Coffee Bean & Tea Leaf (CBTL) in Hawaii has different promotions from the stores on the mainland. The Instagram account for "coffeebeanhi" had a great special for Thursday: $4 for a regular ice blended drink. I thought that I should get one for my niece who is helping my sister take care of our mom. This particular location is Kapolei on the map, but it's actually Makakilo because I drove up towards the mountain. It's located inside a convenience store called Malama Market. There's a small, free parking lot right outside. Inside, the shop was calm and quiet... not like the Foodland Kapolei location! There were four staff - not just two staff! They made my drink quickly and correctly! Wow... such a difference! I took the ice blended matcha tea - with soy milk (99 cents upcharge) to my niece and she devoured it! LOL! Thanks for making her happy! read more

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Service recently has gone downhill. More folks behind the counter, less service. This used to be my number one coffee stop not any more. Auwe...aole tip read more

Service was very rude today both when ordering and receiving my order. And on top of that my order was wrong but I did not even feel like letting the staff know because I was just over the entire experience. I wanted to try the new drinks on their instagram promotion and even showed them the post and they gave me a drink not even on the promotion when I specifically asked for a different flavor. I frequent Coffee Bean locations quite often but often find their service can be very "hit or miss". Disappointed by this encounter to say the least. read more

The Coffee Bean & Tea Leaf - Ube Vanilla Latte - Coffee & Tea Near Me - Kapolei, Hawaii

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i go to this coffee bean often and i've had conversations with many of the workers there. they are all so welcoming and kind. i've enjoyed talking story with them and seeing the regular workers. this is probably one of the only places that every worker there is so incredibly nice. i especially enjoy the cute and fun drawings they have suggesting certain drinks. but what really makes this coffee bean special is the workers. i absolutely love them and look forward to seeing them every time i visit! plus look at the cute smiley face they put on my drink! lol read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Kapolei, Hawaii

rude ass manager. should be fired. they're never nice over here. 0/10 they talk to us like we're stupid. the other location would never.

Love the matcha blended with Thai walls!! I'm obsessed literally. The location is perfect for makakilo residents and conveniently located in malama market. I would place my usual order and then go do some grocery shopping and then return with my drink ready to be picked up. I knocked off a star due to the high price of tje drink which comes out to almost $9 bucks yikes! What's good is that they sell their matcha powder in a bag. $9.99 for 1lb bag of matcha. I just need to get the measurements right bc at home it never tastes the same lol. read more

The Coffee Bean & Tea Leaf - Parking in front of the store - Coffee & Tea Near Me - Kapolei, Hawaii

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I've been coming here for over a year & can't believe I didn't leave a review for this place. So here it is, the staff is the BOMB! They see me & tell me my drink.... Lol! As you may have guessed it I order the same thing & same size each time I visit...... lol! A few times they ran out of that tea that they use but the other selection of tea that they use was so delicious! Store is always clean and smells like coffee! I've never been disappointed by anything that they made, even tried a few different things not for me but my grandson, he loves it here. Our last stop before we head home! So try this place and meet the friendly staff & try their drinks and yummy snacks, you will come back over & over again! read more

The coffee bean at Makakilo is great. The food and drinks are great, the coffee isn't too strong and they heat up the food with the right temperature. The service has been good. The workers are friendly. The ambiance of the environment is clean and relaxed. read more

Ok, so we don't have this business from the state we were in so when we moved back home, my heart was so full! So, here goes.... This is the best location on O'ahu. The team here is so friendly. It is so conveniently located connected to the market so when you're coming home or heading out for or the day everything is right there. Thank you for the best quality in every drink we ever get from here! The blended coffee drinks are always awesome. Love this location so much!! read more

The Coffee Bean & Tea Leaf - a cup of iced coffee - Coffee & Tea Near Me - Kapolei, Hawaii

Usually the best lattes BUT, not today. My cup was only 3/4 full. It tasted terrible and it wasn't hot. Just terrible! Please train your staff and improve the quality to what it was before this morning. There's no excuse for this. Thank you. read more

The Coffee Bean & Tea Leaf - Non-fat vanilla latte purchased 2/22/23, about 6:45am. - Coffee & Tea Near Me - Kapolei, Hawaii

2022.02.18 By far my favorite daily coffee spot on Oahu. Always kind, always a military discount and they have earned my loyalty with all the loyalty cards i have and still forget to bring. But they always honor it. No expiration on their loyalty program and no limited days or "be in uniform" to show military appreciation. All 8 years I have been blessed to live on this island and all 8 years The Coffee Bean and Tea Leaf has been a exemplary wingman. Great company, good employees. I avoid Starbucks as much as possible and successfully can because of the Coffee Bean!! read more

Mornings are tough most days, so when you go to a coffee spot they're usually one to take all the grouch from their customers so I always assume they would be the crankiest customer service workers out there, but not here at this location! If I owned a coffee shop, Id come here to poach their employees LOL This location is AAA grade in everything from cleanliness, to the drinks and best of all their customer service. Every single time I have stopped here I've had a pleasant experience. The same 2 girls that work the morning shifts are always so genuinely helpful. The drinks are always on point as well, from consistency of the flavors to the speed of service! I will always come back to this location even if its out of the way because I know I will get great service from these girls. :) read more

The Coffee Bean & Tea Leaf is connected to the Malama Market in Makakilo. Customers of the coffee shop can enter via Malama Market or through a separate entrance/exit door. There is a counter table with about four high chairs for individuals who tend to enjoy their drinks and lunch during breaks from work. Flavored coffee grains and tea grains are sold at the shop. There's even hydroflasks and coffee mugs for customers to purchase. Deli items and bakery goods can be found near the checkout counter. The few times I stopped by this location was to get a nice cold plantation iced tea. Once I even got the Cookies-n-cream drink on a Mo'jo Monday. Employees are always friendly and the shop was rarely busy during the times I went. More seating can be found outside on the side of the building. I believe there are two small tables and three tables with umbrella slots for customers who want to enjoy their drinks outside of the shop. If I am ever in the Makakilo vicinity at least now I know where to get some flavored tea drinks. It helps that I also have a stamp card for The Coffee Bean & Tea Leaf locations. read more

The Coffee Bean & Tea Leaf - Cookies n cream - Coffee & Tea Near Me - Kapolei, Hawaii

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Customer service was nice! but I just orderd a hot tea which maybe the cashier should have made because the barista was making all the complicated coffee drinks and it took about 15 minutes. Also i notice a lot of business let their place go during covid they still had got christmas specials up oh I got the ginseng perpement tea yummy read more

The Coffee Bean & Tea Leaf - christmas signs below order here - Coffee & Tea Near Me - Kapolei, Hawaii

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Lately, I feel like I'm walking around like a zombie. It's been over 2 months since I was able to sleep for 5 hours straight, due to my newest addition to my family. So if you try to approach me, be forewarned that if I have a blank stare my body is functioning on minimal sleep. So how do I cope? Coffee, coffee, coffee, M & M's, red velvet cupcakes, shave ice, li hung mui gummy bears, and other delectable sweets. Okay, okay, you caught me. I just have a sweet tooth. Moving on to the review. This Coffee Bean in particular is my ultimate favorite. For the spectacular view overlooking Kapolei, all the way to Diamond Head. At night the amazing view of the stars and the city lights. There is rarely a line and it's never jammed pack with people. They offer free Wi-Fi, so it's a awesome place to study, write a review on Yelp, or surf the web. Coffee Bean employees are always customer orientated. I get greeted right away with a smile and I never feel rushed. If I am looking at the menu someone usually offers some help. I don't feel like I'm just another person depositing money into a business. I truly feel like a valued customer. At other coffee shops they are talking to each other about all sorts of things. There's usually free samples of baked goods or coffee. They are cheaper then the competitor. They currently have a special running till April, Military Appreciation. The deal is 10 % off your whole purchase. I also like there stamp card. For every $1 that you spend you get a stamp. When it's filled you get to choose ANY SIZE drink for free :) My personal favorite here is the English Breakfast Latte. I'm drinking one as I write this review. If it wasn't offered as a free sample I would've never known of such a great pick me upper. You can pick any freshly brewed tea of your choice, they infuse it with vanilla, milk, and foam. There lattes are always up to par. At other coffee shops it's usually a miss. It taste like hot water, tinted with some flavor for $5. Arrrghh, the agony. For the coffee ice blended drink, I enjoy the Ultimate Vanilla blended with chocolate covered espresso beans. Of course with the whip cream and sprinkled with cinnamon. They also offer seasonal drinks that I adore. Flavors such as gingerbread, pumpkin spice latte, and peppermint latte. If your ever in the neighborhood make sure you stop by this coffee shop on top of the hill. It Rocks! : D read more

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Convenient location for me because its just up the road from me. Up makakilo drive, shares space with Malama market. Parking is shared with malama market so when it gets busy parking sucks. Inside is clean, neat, and organized. Small but they do have seating outside. Coffee is better than the you know who. Love their different flavors for iced tea. Staff is nice and friendly. Pastry side was a bit empty, this was the only negative. So if u snooze you lose. Returning again because I just live down the street. read more

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As there are basically no store on Makakilo Hill, this Coffee Bean and Tea Leaf is very convinient next to Malama Market, so you wouldn't have to go all the way down of the hill and deal with traffic lights and congestion. Workers are really nice and they provide fast service and great drinks! I honestly like better than starbucks sometimes. It is a very small place so not suited to just relax and kill time, but a great place to grab a drink to go while shopping at Malama. read more

Multiple visits, mornings and early afternoons Pros: - quick service from veteran employees, only slower when training (but it's still pretty fast) - seasonal flavors and food items. My favorites are the teas, I stock up on Winter Dream when it's available - friendly staff, they always thank you and acknowledge your name which is awesome customer service - suggestion board from employees in case you have difficulty choosing a beverage -stamp card, a stamp for every $1 spent. Can redeem a full card for a beverage or food item - ATM just around the corner Cons: - parking can be challenging as it shares the lot with Malama market, but people are usually in and out to pick things up so the wait it not long Verdict: I love this place, I go at least once a week read more

The Coffee Bean & Tea Leaf - Cotton candy unicorn cupcake - Coffee & Tea Near Me - Kapolei, Hawaii

To be honest I don't like leaving bad reviews but the a few times I've visited with the attempted to replace them with Sartbucks but they can't seem to get my drink right . Im lactose intolerance so I always have to request a different type of milk on my lattes . The first time before I took my drink I confirmed with the barista the milk selection. The cashier / mgmt got loud with me and informed me I didn't asked for it and there was an extra charge . Accusing me of not requesting as I didn't wanted to pay the difference. This last time I requested and made sure I paid for it and again my drink wasn't right . I've suffered all day at work with the cramps and stomach ache . Unfortunately, I won't be returning nor recommending it . The ambiance the location it's perfect for the Makakilo area . It was such a convenient location before my long drive into town but the staff needs more training. read more

I bought blueberry bagel for my kids as snack. They ate half, then I bite one and it tasted funky. I took a closer look and it was all mound spots on it. Gonna stop by today and ask for refund at leas. Should do better inventory for goodies like this ((( very disappointed read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Kapolei, Hawaii

Love the Coffee Bean &Tea Leaf Company!! Have visited the Makakilo and Kapolei sites. Always fast, efficient and super nice. Blended Mocha and accommodating staff.. super combination. read more

Really disappointed. 1 worker was on break and left a newbie employee that couldn't even ring up my order properly to work alone. 15 minutes in line before I could even place my order. read more

When I lived in Makakilo, this was my all time favorite coffee shop. It really still is, the company anyway. Since moving away from Makakilo, I haven't come to this location in years. Located in the Malama Market it was super convenient for me to get my coffee fix while grabbing this and that for dinner or snacks. On my way to work, I'd stop in every morning. Ice blended drinks are equivalent to frappe or frappaccino elsewhere. The ice blended from coffee bean were very smooth. I hated other coffees having chucks of ice still lingering in the "blend". I also noticed whatever it is, whether it be the coffee or the cream that is added in doesn't upset my stomach as much as other places. Because of my previous "lifestyle changes" I've since become somewhat lactose intolerant and try to avoid cows milk as much as possible. Soy substitute does cost about 50c to a dollar more but worth avoiding a tummy ache! The lot is a bit small but the store is not one to keep customers busy for more than 30m so I've always been able to grab a stall. I like that there's a stop light near the entrance/exit so it's easy to get out safely. If you're in the Makakilo area definitely stop in, otherwise there are now two other locations in Kapolei... read more

Im so confused how they can mess up a vanilla iced coffee with an extra half scoop of vanilla 95% of my visits? Why do they either put only half a scoop of vanilla or way over? read more

The Coffee Bean & Tea Leaf - Clearly ordered correct, clearly made incorrect - Coffee & Tea Near Me - Kapolei, Hawaii

AMAZING AMAZING AMAZING!!!! I normally always go to Starbucks but I've been coming here for frequently because it's super close to home and that's not only the best part! Evonne (sp?) and this gentlemen who always wears a trucker hat always makes my day brighter because she always knows what I'm getting and ALWAYS has a smile on her face no matter what time of day I come in! And the gentleman for some reason my coffee always tastes super amazing when he makes it !! Coffee bean here at this location has been MY GO TO for like almost three months straight and I'm not disappointed! Keep up the amazing work!! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Kapolei, Hawaii

Coffee Bean was awesome and 2 minutes from where we stayed! Friendly service and coffee was great.. We stayed in an AirBNB off Makakilo in Kapolei for 2 weeks. The Coffee Bean was our go to get our day started.. it was perfect because it was also connected to Malama Market where we got our groceries. read more

Pearl City branch is fast and efficient esp in drive thru. Always helpful and upbeat and I laaav green tea latte ! It's light but keeps my energy going all day long! I also like the salmon bagel I get it warmed up , worth the price! read more

Wow! Small plantation ice tea no ice with ice on the side. Amazing how little tea you get if u want ice on the side. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Kapolei, Hawaii

I love this location! They have always treated me so well and always greet me by my name. I work in the service industry, so I know good service. They are always quick to up-selling, but still take the time out with each customer. Trust me, I see and watch! Anna, Jani, and Selena are by far my favorites! I can go to other locations, but I choose this one because of their hospitality and service. read more

In my vacation to Hawaii I've been trying lots and lots of coffee places. This one is by far the best. I'm sad I won't be able to order this back home. read more

The Coffee Bean & Tea Leaf - Mango tea & vanilla iced latte - Coffee & Tea Near Me - Kapolei, Hawaii

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This place is awesome with customer service. Every time I come here, no matter what time of day. I am ALWAYS greeted with a smile and a very great" have a great day". The staff is always on it with greeting you and telling you to enjoy your day. Once the coffee was just to sweet for me. With no hesitation, they changed my drink out with a smile and still told me to have a great day. I am always for customer service. Great customer service means getting a good tip from me. Thank you coffee bean and tea staff Update. Went there they other day. The same girl that has been taking my order quite a few times now. I went to pick up my drink and I saw my name spelled "GINELLE" again. But I just laughed and the guy asked me what was I laughing at.. I told him the way she always spells my name when I come here. He laughed and said. How do you spell it.. like the normal Janelle.. I laughed and said yes. The girl that took my order heard us and said" what?? Sorry.. with a little attitude.. and explained that her friends name is spelled the way she writes my name." First time I've ever heard and kind of attitude from any of the staff there. Usually they are always friendly no matter what time of the day I come. All in all this place is convenient for a quick coffee stop. read more

Love this location. In Malama Market in Makakilo and right off the freeway. The people here are always pleasant and friendly. Tonight especially. Jade was very friendly and with a Genuine Smile! And it New Years Eve. Talking about tomorrow and I asked of they were open and they work. She said she did and didn't mind at all. I was in awe, cause usually people don't like to work on New Years Day. Thank You for always having good customer service here! My personal Fav is the Hazelnut Iced Blended with Whip! Try it... it'll be your Fav too!!! read more

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Always friendly staff, fast service , coffee is so good! I don't even go to Starbucks anymore! read more

This facility is clean and the servers are friendly. This coffee shop is not much of a hangout place, it's more of grab your coffee and go. They do offer baked goods and frozen drinks. There is some seating inside and the outside sitting area is overlooks the parking lot. read more

Love this coffee bean & tea location. It's big and there's lots of tables and chairs all around. If you don't want to sit inside, you can even sit outside. For this visit, I got their plantation ice tea. It was like drinking Nordstrom's Cafe plantation ice tea. My favorite. I came here to do some research on my computer and I didn't notice any wifi connection for coffee bean customers. Usually they have their own. So, I just used the malls wifi. It was pretty fast and worked well. read more

This location is still my fave. As Marc at that location says "We're cool like that!" TIP: This location will take your expired stamp card (as another CB&TL did not. Hey, I worked hard for that card! (Wasn't too far past date) read more

I offered to bring coffee for our birthday breakfast celebration at work Thursday and automatically thought I would have to run to Starbucks to get their "traveling joe". Dreading the 10 min detour, I decided to call Coffee Bean to see if they offer their own version of the traveling joe - and they do!!!! This made my day! I think I did a dance. I rolled down the hill and they had it ready and waiting. Yeah! Thanks Coffee Bean!! read more

Second time, coming here because I won a $25 gift card from the Diagnostic Laboratory Services Christmas Party a few years ago. Service here is fast and friendly the 2 times that I been here. read more

The Coffee Bean & Tea Leaf - Matcha Ice Latte that was blended with soy milk. If you love Matcha Green Tea. This drink is perfect! - Coffee & Tea Near Me - Kapolei, Hawaii