@ Yelp Thank You for You & Your Platform! I know this is a way every day people can help reshape society to be a better place by sharing our experiences here! I just wrote a review for the other Starbucks on Broadway & decided to take a few moments to write a quick one for this location too. I came here the other morning, tired, feeling dehydrated honestly and ordered 2 waters because I like Starbucks waters & wanted some before I got my green smoothie from Whole Foods. The barista taking orders (a girl with pink hair highlights) was extremely rude, condescending, and dismissive to me. Like it was early in the morning as well so this was like very abrupt & abrasive to me...... lol #TooEarly I was thinking maybe she's judging me because I just got water? (It's Arizona and hot out here!!). I actually thought Starbucks had started charging for water, but I was also going to tip them for the price of a drink anyway... She rudely gives me my water. I wish her a blessed day... and I pull off and notice there's very obviously a piece of Idk what in one of my waters. Maybe this was an accident. Maybe this was intentional by one of her friends, also being petty noticing that she was for this order, and maybe they did it on purpose. Because the piece was quite noticeable & large so I'm unsure totally if it would've gone unnoticed ....... lol. So I parked and brought the drink back in, asked for a manager, was told there was just a shift leader ... And she was Phenomenal with the customer service she provided. Kalyssa was her name for the manager to know :). She was a wonderful representation of what Starbucks stands for & presents. She kindly & respectfully understood me, quickly had a clean made for me, and even gave me a small gift card for my next Starbucks - which I was totally not expecting & was extra sweet. I'm only taking my time, to mention this to applaud this shift leader and to help better the experiences of other Starbucks customers who order... anything?!?! Lol! Love & Light & Have a Beautiful Day everybody. *Thank You Yelp for this space & I encourage everyone to also begin to share their experiences at places to help make our world a better place! read more

Double shot of espresso for $6 and this is what was in the cup. Does this look like 4oz? The cup itself is 8oz. This should have at least been half full. The barista also had an attitude and said "well 4oz isn't going to the fill the cup" as if I'm an idiot? Hard pass on wasting my money on Starbucks and double hard pass on this location. read more

Starbucks - Coffee & Tea Near Me - Tucson, Arizona

This is the perfect place to grab breakfast before a big Target run! The staff is pleasant and clientele includes a lot of students since it's not too far from campus. Great Wi-Fi, a fun mural, and a low-key environment. Decent bagel and the most delicious caramel brûlée latte! Tis the season! read more

Starbucks - Coffee & Tea Near Me - Tucson, Arizona

So so stingy with there drink carriers it's ridiculous with how much we spend . workers are snobs .

This location is a hit or miss. Was very disappointed when they gave me the wrong tea. I know they changed the medicine ball from the honey citrus mint tea and peach to the chamomile mint blossom. However, I specifically ordered a honey citrus mint because that's what I wanted. Not this disguised as whatever it is. They were also out of so much food. Overall just disappointing. read more

Starbucks - Wrong drink - Coffee & Tea Near Me - Tucson, Arizona

Hands down the slowest drive thru I ever been for a Starbucks. Yes every location is different but man this wait was insane. We were in the drive thru for about 25 minutes, and even when we pulled up to the window, it took awhile for the barista to even acknowledge us. Will try to avoid this location in the future. read more

The staff was very friendly and quick. The store was clean and inviting. My drink was even better. I also was given a special straw for the month of July. read more

just went to Starbucks to get a mint majesty tea for Charlie, was wondering why I was waiting for 15 minutes then they proceeded to tell me they "forgot" to make it. I know that wasn't the case because I got nasty looks from all 3 of them as soon as they heard my order. terrible service. read more

I love Starbucks but each location is different and I normally order from the Marketplace location with no problems. For the last 2 days I have had to go the Broadway/Randolph location and each time I am disappointed. The first day they gave me the wrong drink and today they gave me the wrong breakfast sandwich. I didn't complain the first time but today I called and all the girl could say was I am so sorry can you come back. I guess I have learned my lesson and will drive the extra time to go to Marketplace since they always get orders right instead of driving extra miles so the Broadway location can fix their mistake. read more

i am quite disappointed to say the least. My usual smile of going to Starbucks was immediately wiped off my face when I was handed a completely different drink. HOW HARD IS IT TO GET AN ORDER RIGHT??? ONE DRINK. JUST ONE. CARAMEL LATTE WITH A PUMP OF VANILLA. HOW HARD???? This Starbucks' only saving grace from a 1-star review is that the incorrect MACHA LATTE was somewhat decent. Never returning. read more

Super friendly baristas. Our local coffee spot was closed early today so we decided to swing thru Starbucks. Got our yummy October Pumpkin Spice drinks. Sippin with happiness now! Have a great weekend. read more

Starbucks - Cold Brew Coffee with Oatmilk & Pumpkin Cream - Coffee & Tea Near Me - Tucson, Arizona

Turn down the flipping music!! Geez I can't even talk to a friend who is sitting right across from me! It's not a club!

Love this Starbucks for my 6am weekend Venti White Chocolate Mocha always a smiling face to greet you! read more

Starbucks - White Chocolate Mocha - Coffee & Tea Near Me - Tucson, Arizona

Always a good go to. My girlfriend frequents this store several times a week and likes many of the options. My go to is always the breakfast sandwiches. read more

been having problems here for ever now we can't even set out side and the close the patio at 5:45pm wtf can't set out outside and enjoy the evening i feel we are not wanted last time i'll come here read more

Starbucks - my pet - Coffee & Tea Near Me - Tucson, Arizona

Just Starbucks at the Elcon mall area. The barista was completely rude. She kept slamming her stuff down. I asked her a question. She answered me rudely. I ask her another question. She answered me rudely so intern I turned the sleeve empty box around and said, maybe if you weren't so rude, you would realize that this is empty. she's a girl that got trophies all of her life doing mediocre. That's her generation. Been a second employee pop said what we didn't know it was empty. Guess what girlfriend it's your job to know that it's empty. read more

This location is conveniently located near Reid Park in the El Con mall shopping center. This is also the closest location from my job. This starbucks has their issues just like every other location. For example one day they were only servicing drive thru orders. Several other days they weren't accepting mobile orders. One day there was a barista taking orders outside because something was wrong with their ordering station. In my experience, the baristas here are super nice and always have a smile on their face. My favs lately include extra hot cinnamon dolce latte and the bacon egg bites. Sadly, they discontinued the sugar free cinnamon dolce syrup!! I will return for sure tho! read more

Starbucks - Bacon egg bite (order comes with 2) - Coffee & Tea Near Me - Tucson, Arizona

"I wish it wasn't so cold!" Is what I say every time I go to a Starbucks without a sweater! This location is located at the El Con Mall and the drive thru is somewhat always busy. I met a friend today and we grabbed a coffee! Their selection of cups is amazing. They seemed to be fully stocked! (Impressive) I ordered a white chocolate mocha to go for the honey. I tasted it and oh em gee it was so good! I had never had one taste that good! I'm definitely going to order that next time I stop in! This location has a lot of seating inside! It is very neat and clean inside. They also have seating outside where dogs are welcome! read more

Ok. Typical Starbucks. Been here many times. Garbage is overrunning by milk station. That is gross. Tables are clean. Floors clean. So hey. It is a Starbucks and you know what you get!! read more

Starbucks - The coffee bar - Coffee & Tea Near Me - Tucson, Arizona

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Amazing Service! Gracie helped me today but every one here is always cheerful and offers top notch service! Thank you for providing your delicious teas and coffees with a smile!! read more

Starbucks - Peach tranquillity tea - Coffee & Tea Near Me - Tucson, Arizona

Avoid this Starbucks It's once in a lifetime id catch this Starbucks open. Always making there own hours, such a inconvenience . read more

Starbucks - Starbucks's - Coffee & Tea Near Me - Tucson, Arizona

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Was waiting in the drive thru for almost 25 minutes just to get my drink watered down with the ice melted.

I'm not sure how you can confuse a hot latte and a Frappuccino .... Or how you can make a Frappuccino that is not sweet at all... but this place knows how. Plus! Added bonus.., when you tell them they completely got your order wrong, they will argue with you. So yeah, if you want that experience, by All means check this one out. Update... the "fixed" latte we got was just hot milk. Haha read more

Great coffee and YES it's overpriced but that's okay. A nice place to chill and have a cup while you wait for a friend.

This Starbucks is fast, but the people that work here are kinda dumb. I was giving the cashier a $50 one time and she was like we don't accept anything over $50, I was like yeh I'm giving you a 50, nothing over, she kept saying the same thing I just gave up and left. Also my name is Karim (Kar-eem) they shout out Carmin. They spell my name right and call it with an N. Very uncultured. read more

Starbucks - Iced skinny Caramel M - Coffee & Tea Near Me - Tucson, Arizona

Tucson needs to keep clean It's already bad as it is The girl at the drive thru is respectful tho read more

Starbucks - Not a good look - Coffee & Tea Near Me - Tucson, Arizona

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I've been here on a few occasions and I do not have any complaints. Inside is clean, the baristas are nice and get my drink right. Be forewarned if you order multiple drinks in the drive thru it will get muddy, but the order takers have always been patient and will repeat, repeat until they get it down right. read more

Starbucks - Coffee & Tea Near Me - Tucson, Arizona

So loud inside, it's uncomfortable. Crowd noise is one thing, but noise is 83db two feet from the cash register. I've been in over 500 Starbucks all over the world, but I won't come back to this one. No manager on duty. read more

Went through the drive thru, quick and painless. Friendly service and great coffee! read more

Wow, I haven't been to this Starbucks location for a long time and what a surprise!! EVERYONE was friendly and welcoming. This location is a bit out of my way but I'm okay with that if I get treated so well!! I wish the staff at Speedway and Wilmot got the same training in customer service!! read more

Starbucks - Thanks to Starbucks rewards, I'm enjoying my free venti Pumpkin Spice Latte!! - Coffee & Tea Near Me - Tucson, Arizona

Made my iced white mocha taste bitter and the mobile order here is dreadful, everyone inside is nice expect the manager who won't make eye contact with you. read more

I am done, this Starbucks is consistently rude and messes up my drinks. I will no longer being visiting this store. If I ask for NO WHIP then don't put whip in the bottom 2 inches of my drink. When I call don't argue with me, you are wrong you messed up my order. read more

One of my favorite Starbucks locations that I've been to! Very clean on the inside, and there was a nice sitting area with large plush seats. All of the workers really really nice and accommodating for my teams large order of a couple of drinks. I ended up getting a venti iced coffee with caramel and whole milk which is my go to drink and it came out perfectly! I love adding caramel because it gives the coffee so much flavor! Our barista was super nice and made the extra effort to get to know us and ask us how we were doing and how our day was going. I will definitely be coming back to this location specifically when I am in the area because of the excellent service! read more

Wow! Where do I start? Hmm.. Let's just start with this. I've been going to Starbucks nearly ever day of my life for the last.. oh,12 years. Customer service is something that is a hallmark component of the Starbucks experience, and that being said, this Starbucks is downgright pitiful. I would have given this 0 stars if I could have. Besides the location being entirely inconvenient, the tiny parking lot, the poor layout of the store, and lack of seating, I honestly tried so hard to like this Starbucks. It's the only one on my way to work (besides Park Mall) and if you're like me, a morning without Starbucks makes for a very bad day. I was never entirely "wowed" by this location... and this past Saturday morning I was absolutely disgusted. I went in on a Saturday morning. The line was pretty long, but luckily I left early on my way to work so I didn't mind the wait. I have been drinking the same beverage for over 6 years. At this point, I know exactly what it should look like inside the plastic iced venti cup. I place my order, and I suppose the barista behind the register forgot her morning coffee, because I had to repeat my order to her 3 times. After ensuring the order is correct, she rings it up and I pay with my Starbucks Gold Card. Then I wait. and wait...... and wait. After about 10 minutes, I see a male barista holding a venti cup with what looks like espresso in there... Something about espresso, after about 10 seconds of being pulled, if you dont *do* something with it (drink it, pour it over ice, mix it with something), the espresso will "burn". The barista took his time while reading the cup to try to decode the drink order, then commenced to putting ice inside the cup. Watching him, the entire time, I already knew it wasn't right. He then drowned the espresso in milk and put it on the bar and attempted to call out the order. I approach the bar, and simply tell him 'I'm sorry, that's not right. Can I please just have a refund?" The whole time, the store is getting busier and busier. at this time, the line is to the door. Barista tells me "you hve to get a refund at the register".... Did he ask what was wrong with my drink? No. Did he offer to fix it? No. Did he acknowledge that I may be a little short on time after waiting 10 minutes for a drink and that waiting 10 more minutes in line to get my money back was simlply not an option? No. Simply put, this barista could not care less. Ok I know I'm dragging this on and on.. But I know for a fact that one of Starbucks' goals is to have such consistency with every store that every visit should be just as quality as the other. This was the breaking point of this store. I at that point called the Starbucks Customer Service number, lodged a formal complaint, and will be in contact with the district manager regarding this. So yeah, I waited in line again. I got my refund, and I will never ever be visiting this store again. I will tell everyone I know about my horrible experience here relentlessly. To the barista that attempted to make my drink, I think your name is Brian. Never have I ever been so disgusted by anyone's lack of customer service. You deserve a gold star for failure. If this is the way you treat the customers that give you a paycheck every two weeks, then, my friend, I don't foresee such a bright outlook in your future. I will continue to go out of my way to work to the Starbucks on Speedway and Country Club--- by far the best in town. read more

This is a solid starbucks location. I've been countless times and never had a service problem or excessive waiting. Yes there's always a time where you wait 15 minutes for one reason or another but that is expected. I think that this location has better service than others and the baristas are really nice. When I mention that I'm trying to get gold membership they ask if I want to ring up each item individually to get more stars! Very nice and I will continue to come here often. read more

Maybe there is something drastically wrong with us, but we simply cannot understand why people flock to Starbucks. Having just had a great cup of coffee at home, made with Costco coffee beans, the coffee at this Starbucks which cost ridiculously for a cup of coffee, tasted no better than what we had just brewed. The scone was anything but a scone but more like corn bread. The place was packed with no seats available. The sandwiches offered at the counter, which also had no prices on them, looked like vending machine sandwiches. If there could be a MacDonalds of coffee places, this would certainly qualify. In fact the $.50 seniors coffee at MacDonalds is basically as good as what we had at Starbucks! read more

Employees Always nice and polite and happy to be at work, drivethru is always quick and efficient customer service is always great enjoy buying my coffee here :) never had a bad experience!! read more

Starbucks drive-through nightmare. I usually love this STARBUCKS drive-through. I don't know what was happening last night around 9PM. I ordered my normal Oprah Chai Tea Latee. I was in my car behind another customer and waited so long that I shut my car off twice. When I fonally got to the window, the barista had the wrong order and had to make mine. Then I waited another 15 minutes and the drin was not soy milk. So, I couldn't drink it until I got home amd took a LACTAID tablet. I will never go to this DTARBICKS location again! read more

This is my very favorite Starbucks. They consistently make the best Chai lattes. It's amazing how much the taste can change from store to store. They are super friendly and even when it's hopping they are pretty speedy. Highly recommend!!! read more

I made an online order because I was in a rush and got here to see that my drink was ready and my food wasn't, no big deal. I proceeded to ask them where it was and to warm it up since it had already been 10 minutes since I placed the order. I then stood there for another 5 minutes waiting for a piece of BREAD. 5 workers in there and 2 of them were sitting on their dirty phones during a pandemic while I'm just standing here. Then proceeding to touch everyones drinks and food after touching their phones. I asked them for my bread and he had forgot LOL and yes, he did not wash or sanitize before handing me a COLD piece of bread because he was too busy distracted by his phone :) Gross! read more