Three stars. One of them is definitely for the logo, clean, modern, and memorable. The drinks and overall experience were okay, but nothing really stood out. Service was fine, the menu had plenty of options, and everything worked, yet it didn't quite reach the level that would make me go out of my way to return. It feels like a place with strong branding and potential, but the execution didn't fully match the image. Not bad, not amazing, just somewhere in the middle. read more

Good coffee and iced tea good prices competent help favorably open hours adds favorable competition read more

Coffee and smoothies are great but the poor girl working was basically doing everything since the other girl was a trainee. It took nearly 30 min from my order time to getting 3 drinks. Management needs to staff up cause that was ridiculous. read more

We love Black Rock. The coffee is consistently good, and it's the best energy drink option from coffee chains similar to here. The only complaint about this location is that getting out of the drive through can be a hassle based on where it's located. read more

I wanted to like this place as it is conveniently close by. I drink decaf. The decaf, even Americano, is very bland tasting I tried it several times but I'm not inspired to go back. read more

This place has such good energy the moment you walk in. The interior design is modern, bright, and very Instagram-worthy. I ordered the matcha latte with cheese foam, and honestly, it was one of the best I've ever had. The balance between the bitterness of matcha and the creaminess of the foam was perfect. My friend got the passion fruit green tea with lychee jelly and she loved it too. We sat by the window and just chatted for over an hour. The staff didn't rush us at all and kept checking if we needed anything. Highly recommend this place if you love quality drinks and good vibes! read more

Drive through coffee service. I would recommend to skip it. I tried it this morning on my way to the hospital. I had two cups put in a tray... as soon as I layed the tray down one of the tops popped off and it ended up being too small for the cup to put back on! Coffee was very full and I tried to drink it down quickly but coffee was everywhere! The coffee was luke warm so not even enjoyable... ended up throwing it out... very costly experience... I will definately not go back. read more

The service is good, just like other competitors. However the quality of the coffee is no different than what I could get from a local supermarket . Usually for the price, I would expect a more premium coffee. As a company I hope they look into sourcing better quality coffee beans. That would make me want to try it again. But at the current state, not worth the price read more

This place is really bad. The "bagel" they gave me is literally a hamburger bun! paid $5 for a burger bun.... this place has really gone downhill. very disappointed! pS they use to have real bagels and now are pulling this sneak attack of their customers.... black rock wtf? really awful business model. be transparent with your customers and STOP RIPPING PEOPLE OFF SELLING BURGE BUNS AS BAGLES - THEY ARE NOT BAGLES!!!! read more

Black Rock Coffee Bar - A supposed " bagel " - Coffee & Tea Near Me - Tucson, Arizona

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Stood around for 30 minutes waiting for anyone to ask for my order. Food/drinks took another 15 minutes. They were not busy. The girls "working" there were standing around chatting. We will not be going back, ever. read more

Drive through is best. Sitting outside next to the highway is neither calming or refreshing. The coffee is good and service is fast.

Very good for a drive thru coffee joint. The caramel blonde is my favorite - very tasty!

Black Rock's coffee is better than other chains, but their prices keep getting higher and quality keeps going down. This location in particular has gotten my order wrong a handful of times and seems to have quality control issues. Their prices are excessive for what it is, over $4 for espresso without any milk is ridiculous especially when it's burnt half the time. They also charge $1 for non-dairy milk, so lactose intolerant folks have to pay more for drinks. If you're the type that likes syrup in your coffee, you'll pay another add on fee for that. By the time you've ordered you're up to $7-10 for a drink. At first I thought this was a good alternative to other chains where I could enjoy a basic espresso based drink when friends wanted a sugary drink, but it's just too inconsistent and expensive. There are so many local spots with better coffee that charge less. read more

I was having a bad day, and they put a huge smile on my face. Super nice and friendly. Definitely won me over as a new patron,!

We traveled with our best friends and we are all coffee lovers. We all consider Black Rock to be our favorite. My husband and I first frequented them when we lived in Oregon (their home state), and were excited to see one on our Tucson trip. Whether you like lattes, chillers, or teas, this is the best. My friend loves her London Fog! Says it is so much better here than competition. My husband and other friend are fans of the latte (no foam), and I love the mocha chiller (decaf) or their hot chocolate (beats chief competitor hands down). As like other Black Rocks, the service is always pleasant and quick. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Tucson, Arizona

Decent coffee. A little overpriced for me, but is a occasional good treat. Black Rock is catered toward coffee drinkers with a sweet tooth. I got a small hot Blackout (hazelnut mocha) on a Tuesday morning. Coffee is $3 with a Teachers or Student ID! The place was empty and with little to no wait time. The interior is very pleasant, and could be a good place to study to hang out. It was worth trying! Not sure if it'd be my first pick for coffee. read more

Black Rock Coffee Bar - Small Coffee, Outside - Coffee & Tea Near Me - Tucson, Arizona

This is officially one of my favorite coffee shops in Tucson! I prefer the service at the Valencia location but the quality of the drinks are the same at either and this one is closer to my house. I tried working inside once but it's a little too chaotic with all of the college students. The Valencia location is walk up and drive through only. I get their vanilla iced latte and it's so smooth and creamy! read more

Black Rock Coffee Bar - Medium vanilla iced latte - Coffee & Tea Near Me - Tucson, Arizona

Another drive-through, quick-serve, mediocre coffee layered with a million syrups and fake flavors. If that's your thing, fine. But this is not a true coffee shop in the original spirit. read more

Fantastic coffee. Counter at the register was dirty with coffee puddles and a large bucket of questionable looking water. Employees were friendly, but took my order and handed us our drinks at the gross counter and didn't clean it up the entire time. We sat at a table to enjoy our coffee and chat for about 20 minutes and when we left, the counter was still dirty. But the coffee was really good. read more

U of A students must not expect much from a coffee shop. The menu is fairly minuscule and the help apathetic. "What kinds of black tea do you have?" " Um, different sizes?" read more

It was OK. I tried the Mai Tai Fuel energy drink (iced) and it had a weird after taste. I wasn't a fan. I was surprised that they had a couple options pertaining to the fuel such as original, sugar free and organic. I'll have to try the coffee drinks and see if those are better. This coffee chain took the place of the previous Starbucks that was in that corner. I read reviews prior to coming and they weren't very good. There was a lot of hype about opening day because they had free drinks all day. It's about a 7 min drive from the freeway once you get off on Congress. Not sure if I'd go out of my way to come here for a drink again. They did have a lot of seating outside which is nice but zero shade. We are in AZ and shade is a must. Make sure you wear sunscreen or sit inside -.- Their point system on their app hasn't been working according to the barista. I downloaded the app beforehand and created an account but she couldn't scan my QR code so I had to provide my phone number at the window to get my points for the purchase. read more

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I came here during opening week with a couple of different friends. We were worried about the drive-through line that snaked around the parking lot and went two blocks long. But there was ample staff that had staged traffic cones well in advance and that also guided cars with warm alacrity. As a result, there were zero "cuts" and zero confusion about where to go or wait in line. There were also 7-8 staff inside which helped the drive through line move quite quickly. Once we came within 5-6 cars of the window another staff member took our orders via iPad. When we reached the window, both lattes were hot/ready and all we had to do was pay. I've posted a pic of the cafe from across Broadway as well as a pic of their drinks menu. Over the course of this past week we sampled several lattes and, by far, our collective fav was the Mexi Mocha. Imagine a latte made with Abuelita Mexican chocolate! Tied for second were the caramel truffle and the hazelnut/mocha. All run on the sweet side so we learned to cut a pump or two out. They serve all of the non-dairy options (soy, almond, coconut) as well as decaf espresso for any latte. Prices are nearly identical with that other big mermaid coffee conglomerate. Speaking of which, this location used to be one of there's but it closed as soon as the pandemic hit. Once road construction concludes and office/commuters return in regular droves, this place should be hopping just like the old Starbucks was. Black Rock also offers a points/reward system for frequent flyers. The inside, while smallish, is very cozily decorated in an industrial motif. There is ample/free surface parking in their lot. The only critique of the layout was the placement of the lid plug/sticks by the sugar/napkin counter. There was a pile of them in a small bin which means that everyone has to stick their fingers into the communal cup to retrieve a plug, bleh. read more

Black Rock Coffee Bar - Drinks menu 10/2021 - Coffee & Tea Near Me - Tucson, Arizona

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I've passed several of these locations over the past few months, so I decided to finally check one out. I did the caramel blonde and it was delicious! I went through the drive-through and the staff was friendly and helpful with the menu. I was torn between the caramel blonde(made with a white mocha) and the caramel dark (made with a dark mocha.) I like sweeter things so I went with the blonde. The drive-through was a little tricky to maneuver because the opening is on the side street. I intend to come back and try some other drinks. read more

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Sooo good. The sugar free caramel truffle is just like regular sugar flavored one. The coffee tastes clean and you I'm hoping they get to the northwest side. read more

I really think that this is the best quick coffee spot in Tucson. It is always made with care and sweetened just right! Even to order a larger size does not mean it gets watered down like the @+arbucks guys do. Thank you for making a day bright and awesome! read more

Just so so. Pricey and the lattes is nothing to brag about. Wish I had more to say but that's about it. read more

Black Rock Coffee Bar - Inside - Coffee & Tea Near Me - Tucson, Arizona

Coffee is super good. I ordered the Mexican Mocha and it's delicious. The staff is friendly too. The inside seating is clean and on top of housekeeping. I don't know if it's an Arizona thing but I ordered a small and their smalls are pretty big! read more

Black Rock Coffee Bar - Iced Mexican Mocha with oatmilk. Small. - Coffee & Tea Near Me - Tucson, Arizona

I asked for a strong black coffee but they put tons of cream it! For one small drip and one med ice coffee 10 $$ and one I can't drink. the drip is really weak. read more

Tried Black Rock for the first time today - I kept it simple with an almond milk iced coffee. The mocha/coffee flavor is there, but seems watered down. The staff was friendly and service was fast. Definitely a college spot vibe, but not bad if you're in the area! read more

Black Rock Coffee Bar - Almond milk iced mocha m - Coffee & Tea Near Me - Tucson, Arizona

I've been to Black Rock many times in Portland Oregon, but this is my first time in Tucson. Good off-street parking with a long drive-up lane. I pulled in from the East and the signage was not very good and ended up going the wrong way on the drive-up! Oops, good thing there was nobody coming from the other direction. Familiar looking building, interior and menu. I am a big fan of mochas, and I really like their Mexican Mocha. It has a nice klick to it. The music was a bit too loud. I had to wait for my wife to get eye surgery and I was eventually driven out by the loud dance music. Maybe I'm just an old fogey, but hard to concentrate on what I was doing with the loud beat. Love their coffee though!! read more

I got the coffee for me and one other person it cost almost the same as Starbucks however it's like a $.10-$.20 difference for a large black drip coffee cost me $3.80. I got two of them. It has more caffeine than Starbucks because I was bouncing off the walls. The coffee taste decent. I could describe it, but I might be banned from Yelp. I don't like coffee I drink it for a pick me up. In fact, I freaking hate it. So you won't see me hanging out at Starbucks however I might come back here and buy it again, but I'm gonna explain to you the situation I can buy Bert nasty coffee from McDonald's right across the street for $1.38 plus tax for the same quantity of coffee I can go to QT and have my freshly ground espresso style coffee for about 230 Or I can go here and buy it for 380 Yeah, they have muffins and everything else like Starbucks who cares ? The opponents is this there were six staff in the restaurant. They need a fire four of them. There was one guy who was out the door, taking orders by some kind of iPad with the door open with the heat being being 100° in Tucson in the middle of the freaking summer so he could remain cool , while the store is AC was blasting He needs to be fired There needs to be two staffers on call until business pick up then consider three Running the cashier and making drip coffee doesn't take six people They had two people in the restaurant scamming Wi-Fi And they had one order come through The ambience was 1998 While I appreciate the mod squad and a bunch of spray paint art I'm not hanging out there. It's not close enough to the college as well if somebody had a peanut in their head. They would've built on speedway by the college within walking distance in the hundred degree heat This is not California this is Arizona in the high desert. That's why it's called a desert in the desert. There's 100° heat. The magical drink in Arizona is iced tea maybe ice coffee if you made it well enough without sugar In the winter time in the summertime, we drink ice tea and a lot of ice tea. More ice tea tea then you can freaking imagine maybe because it's desert we like coffee in the morning. That is hot anybody like drinking coffee? I don't know maybe if it has a quart of milk in one cup and a pound of sugar shirt Will be back, maybe I would highly recommend you start terminating some staff instead of having seven people and five customers and those customers ordering that most $10 worth of product If you want, you can hire me. I will hang out there for an hour. All you have to do is give me coffee. I'll do all my Wi-Fi and my bills. I'll even chat up the customers . OK, I'm just joking about that. I wouldn't wanna be employed for a cuppa coffee an hour would have a heart attack. read more

Brand spankin new coffee drive thru option here in town. Trying my usually hot Oatmilk latte with honey. They did good. Very hot & subtle sweetness. I like it. Also got their signature drink, Pumpkin Shaken Espresso with Oatmilk & topped with whipped cream. They forgot the whipped cream & the straw. Staff still learning. read more

Black Rock Coffee Bar - Medium Oatmilk Latte - Coffee & Tea Near Me - Tucson, Arizona

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AWESOME coffee & friendly staff!! Went to the grand opening in the first hour it was open & the drive-thru line wasn't long which was nice. Loved getting it free but worth going back to pay next time I go! Can't wait to try their other drinks! read more

Black Rock Coffee Bar - Hot Irish coffee & Caramel Truffle coffee with oat milk - Coffee & Tea Near Me - Tucson, Arizona

This was my first experience with Black Rock Coffee Bar and I enjoyed the experience. The staff was friendly and the place was clean. They have indoor and outdoor seating. What I liked the most was the variety of different drinks. I had their signature drink, the caramel blondie served hot, my wife had the Mexican mocha, and my son had the matcha chiller. All of our drinks were very good and we will be back. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Tucson, Arizona

Such an awesome place. Great coffee, and bagels. All of my friends loved it. The service was also good, the guy who spoke to us was very nice. Loved the ambiance, very cute. The people commenting negative reviews are mostly being dramatic or unrealistic. Blaming the baristas for things out of their control, or having a slightly distant attitude when they literally have been working super early in the morning is crazy. Anyways yall did great! Thank you read more

Best coffee shop that I've been to in Tucson. All of the employees are very friendly and the drinks are great. Customer service is on point. Plenty of parking and outdoor seating available with shade read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Tucson, Arizona

I thought I'd treat myself to a delicious warm Muffin and Americano- ordered the Americano with sugar feee vanilla and heavy whipping cream -keto style - well they don't have heavy cream - so I had to opt for half and half - The coffee was like $3- and the muffin $2. Got to the window and my bill was $7. They cashed for the the cream! Who does that? And also they handed me a cold muffin I will not pay for cream I'm my coffee - sorry black rock -get with the times ! read more

Stopped by and asked for a nitro coffee and everything bagel, both out of stock. Then asked for a cold brew coffee and whatever other bagel they had, both also out of stock. Ended up with an iced latte and very tiny muffin, nothing that would make me want to return again. Looks like this place has a lot of potential but they need someone different managing their inventory and coffee standards. read more

This Black Rock location never had Nitro Cold Brew. Their machine has been broken for months. The baristas are okay, and the service is average. read more

Great venue! The barista and servers were patient with us and gave great suggestions. Good coffee. They have a nice patio. Good energy - they offer hot, iced or blended versions of most beverages. They also offer pastries. We will be back. read more