I'm having a bad day so I decided to go out of the house and run some errands. I went to this location just because it was the closest and oh my goodness....Brian greeted me and had a small chat - he truly made my day a little brighter! Thank goodness I stopped by! I'm getting my matcha drink here from now on when I am in the area! read more

Incredible customer service and so lively. Made my morning. There was a gentlemen behind the counter , Brian, who was so positive and sharing joy in his mornings. It was super busy this morning so they were working hard and made it worth the wait, i'm not surprised it's busy. This is my new favorite starbucks. read more

Super frustrated with the customer service at this Starbucks. I went in to get my $3 coffee as it was clearly stated on my email and app. I went to the Starbucks in Redondo Beach and the young lady had no problems honoring my incentive. However, the man at this store was not having it. He didn't care that I had all the proof that I needed to get my coffee. He rather throw the coffee that I ordered than to honor it. Customer service is dying. So sad!!! read more

Starbucks - Coffee & Tea Near Me - Torrance, California

The quality of service I received today was exceptional. The young woman with the red hair was very nice and welcoming unfortunately I was not able catch her name but she was great! And my drink was made to perfection and I have zero complaints. Thank you read more

Normal Starbucks. They had some interesting music playing and some cool items for sale. Not a great vegan selection, especially of food. Still some good options. Staff was welcoming and helpful. Wish it was more comfortable inside, the seating doesn't welcome you in to stay, it's hard and uncomfortable. read more

Very friendly group working here. I truly appreciate thee attention to detail. I began REALLY not wanting to be wasteful with tossing ANY disposable cup(s) as I have a "Method" to my Quad espresso DrankY Drank ;p With that being said, the "For here" cup is AMAZING. One of the associates recommended this after I shared my waste concern. I then purchased a personal reusable cold cup to fill with ice to then..... pour my perfectly SUGARED shots over. Super simple, you're thinking........ NOPE... so many StarBeeZ get this wrong and it has become my Achilles heel, SADLY........ This location is nicely tucked in a corner within a shopping center. Parking is not bad and there is NO Drive through so you don't have to worry about that horrible drive through traffic. This is definitely a Starbucks that I appreciate for what I need. GREAT customer service, Coffee my way and Quick and easy. I highly recommend stopping by. read more

Starbucks - Before, "PERFECTION" - Coffee & Tea Near Me - Torrance, California

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This Starbucks location is super cozy and warm! The staff makes you feel welcome and at home! I absolutely enjoyed my experience. While the location may be slightly out of my normal routine I will be making a point of adding it to my regular stops. Tommy was a breathe of fresh air and such a positive happy light. He handed bakery items directly to each customer and was sure to greet every single person even while busy. Mikayla was just as friendly and warm! She was inundated with orders but that didn't dull her sparkle. They were both so amazing. While this was the first week of their fall items, they were on it! Busy as ever and a smile on their faces! Professional, welcoming and worked so seamlessly as a power team. I also used their restroom and it was very clean and well kept. Highly reccomend! read more

Tommy is amazing! He was so nice and his friendly service made my day. My iced hazelnut oatmilk shaken espresso was made perfectly as well.

this is my second time at this starbucks and you can tell they get busy in the mornings and their mobiles stack up. they hold it down tho. Very smooth store layout for cafe and mobile drinks, friendly staff and good seating inside the lobby, which was very cleani ordered a tall matcha latte and the baristas made it perfectly. i didn't catch the name of the barista who made it but 11/10 very fast service thank you guys. PS TO OTHER CUSTOMERS: BE PATIENT WITH YOUR BARISTAS AT STARBUCKS, YOURE NOT THE ONLY ONE ORDERING! read more

Starbucks - matcha latte with oatmilk, tastes almost like hojicha with the add ons - Coffee & Tea Near Me - Torrance, California

This is really just a tip for now.. this location is really, really slow in the mornings.. might want to find another location for faster service. read more

Most happy, friendly Starbucks employees I have ever met! They greeted us with so much enthusiasm! Great location and a great team!

Be cautious coming here. If you don't tip they intentionally make you wait. I paid with a $10 gift card but since I had to pay $.20 on my tap card and didn't tip. I notice the staff talking, laughing, and looking at me while making me wait. I threw my food away because I don't know if they did something to my food. If you see the guy with long hair, don't trust him or the staff. Be cautious read more

Burnt. I waited an additional 10 mins for my mobile order. Also, they took time to greet "regulars" by a hug which delayed my order even more than the quoted read more

Starbucks - Burnt ham & cheese - Coffee & Tea Near Me - Torrance, California

The team is always so friendly and helpful. Great service and coffee. Such a wonderful experience.

I just want to take a moment and say how much I appreciate and want to acknowledge Tommy and his amazing customer service !!!! He deserves the recognition and also such an amazing soul! :)))) also food was great read more

The only reason I will give this Starbucks a 5 Star is because Tommy is always so sweet and energizing. I come here for coffee quite often very early in the morning. But please teach your barista to be professional. It's one thing to be late on the drinks... I don't wanna hear your excuses or free bottle on how I should order earlier. 20 minutes for a coffee order when you're really slow is more than adequate. Just make the drink and stop talking. I don't need to hear your excuses or instructions. I already paid eight dollars for this damn drink. read more

I don't usually leave reviews for chains but the team here is so friendly! Like all of them! Brightens up my morning :)

Everyone here is so nice and welcoming! If this wasn't 30 mins away from my usual area, I'd be here everyday!

It's crazy to me that she pays so much money for coffee and almost every Starbucks I go to the bathrooms are terrible!! I Love your coffee/ and Drinkd but, most of the bathrooms I have ever gone in into a Starbucks are very nasty I know the goal is to sell the coffee but, for customers they should be able to go to the restaurant if they're inside the facility. So I think all Starbucks pay more attention to the restrooms every last one I have gone to have actually been were worse than this one!!! read more

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I want to commend your Barista, Tommy, for his excellent service. He is very personable and has a great attitude.

I used to frequently come to this location due to the positive environment and the efficiency in terms of ordering. For the past few visits I've noticed service and quality of the drinks has gone down. I don't mind paying extra for add on's like vanilla syrup or cold foam. I'm dissatisfied with how my drink usually is missing either the syrup or lack of cold foam. Very unpleasant to see my usual store no longer serves as they originally did. read more

Michelle was great! Always super friendly and understanding, patient and creates a good atmosphere within the store! Good job thank you!

Tommy and his crew during the 11am shift today was accommodating and friendly. This crew that Tommy works with is professional and even during peak hours gives great customer service. This is close to my work so I come here a lot. Starbucks you need to give this crew a raise! read more

Egg bites, just thrown in the bag, not in their tray. The plastic fork wrapper stuck to the hot eggs. When I asked for an appropriate container/tray (so I wouldn't have to turn the bag inside out to get to the egg), I got an attitude from the chubby guy (sorry, didn't get his name but he was tending to the foods - not making drinks). He held up I visit this particular Starbucks consistently and they've been very friendly however, this person was just rude at the audacity of me requesting a container for the meal that my eggs should've came in - after all, it's not a doggy bag. I have other options on my long commute into the city. I can appreciate a busy Starbucks however, when you get a rude response because of an employee's oversight - not cool! read more

Starbucks - Egg bites and fork thrown in a bag. - Coffee & Tea Near Me - Torrance, California

The employees of this starbucks make this starbucks the best one in the bay area. They are so welcoming, and have the best customer service. I have frequented this place numerous times over the past 2 years and each and every time I go they are nothing but wonderful. They cheered with me when I got my first pumpkin spice latte of the fall season. They always make my drinks in a timely manner, they never get my order wrong (knocking on wood), and even when i go there for a mobile order, they never fail to say hi and bye to me on my way out the door. So, yes I love going here, and you should go here too. read more

I was in the area last weekend and decided I wanted a quick breakfast. Big guy at the register was kind of rushing people through (it wasn't busy, guess he had a date). So he takes my order and I'm expecting to see my sandwich in less than two minutes because they warm it in a microwave. After about three minutes, two more people walk in but get their hot sandwiches right away. When I speak out, the big guy says it'll be just a minute or something. So he disappears in the back and returns a minute later. After placing something in the microwave, he calls my name and wishes me a good day. At first, the sandwich tasted OK but not like $5-6. Then I taste something unfamiliar. Why this white stuff is on one side of my sandwich is a true mystery to me. Now, the factors make it easy to figure but I didn't get a sense of racial or gender bias, and I've never been to that Starbucks before. So why was I served such a strange-looking sandwich? I don't know because I was too tired to ask and threw it away. read more

Starbucks - This is supposed to be a bacon biscuit on chicken sausage sandwich. The white stuff on the edge...IDK what that's supposed to be. - Coffee & Tea Near Me - Torrance, California

When I tell you I loved this place, it's not just the coffee nor the place. It's the staff and the service here that definitely would make me drive all this way to have a smile after tasting my first coffee in the morning. Definitely coming back here for the clean place, the ambience and the service read more

Starbucks - two cups of iced coffee on a table - Coffee & Tea Near Me - Torrance, California

The moment I walked in early am! Both of these employees were lovely! That type of energy is always appreciated! I was greeted and helped with my order by Marquise and the whole time he was just very warming, very positive. That's definitely how you start the day! My drink was made by Ariel, she was fast and made my chai with love! read more

Hey there from a former Partner. Just wanted to give huge props to the morning crew on 6.23.23. Everyone is pushing orders out quickly and with amazing attitudes. I wasn't able to catch the name of the young lady up front- she has some red in her hair- you rock! Brian was crushing the mobile order set-up. Very high energy and kind. Great morning start. read more

Just paid $7 to drink straight milk.. no coffee taste AT ALL... its infuriating to have to pay $7 for a coffee when you dont have time to make one at home.. just to get absolute crap read more

I just came to get a bagel and coffee and while the dude who took the order from me was super nice as soon as I took couple nupkins a girl who woeks there start shouting at me in front of everyone saying that I have to get her approval before Im allowed to take a nupkim. I'll take my hard earned money elsewhere! Never will come near this place again. Shame on you lady, the expensive coffee and bagel u sell is paying your salary. Treat people better! read more

Starbucks - Coffee & Tea Near Me - Torrance, California

Few years ago, I reluctantly had to give up drinking coffee due to doctor's orders. SIGH!! Ever since then, going into Starbucks has been very hard for me. The coffee smell drove me insane. It's been about 5 years and now I can go in without craving coffee TOO much. Few years ago, I discovered how good the iced tea was so now I am back to coming to Starbucks more frequently. I frequent this location mainly because its closest to my work. The reason for the 3 stars is that the place is tiny and it fills up very quickly. So, often times there is no place to sit. Also, it seems to be busy a lot, at all hours. I think they might need to hire more employees. Often times, it takes forever for my drink to come out. Aside from that, this place is a typical Starbucks. One I will continue to frequent even though there is no place to sit and the business. For anyone who wants a cool beverage, they currently have the mango black tea. My other favorites are passion tea and peach green tea. I normally have my drink with lemonade. It's perfect for a cool drink on a hot day. read more

Starbucks - Check out - Coffee & Tea Near Me - Torrance, California

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Ever since new Leah arrived. Her and the staff are much nicer and faster in service now. Leah always remember her customer's name and even what they like. :-) Good customer service = Happy customers! read more

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Had a very unpleasant experience with this Starbucks throughout this entire week... Customer service should always be #1. If you have an attitude, don't show up! To the real point of this review: I added something new to my coffee (why, I don't know) and was not happy at all. I asked the front cashier if he could please make a new one as it didn't taste right & he went out of his way to stop what he was doing and make it himself. Doug, thank you for taking pride in your work & taking the time to make sure ONE customer was more than satisfied. Your dedication and skills to the craft show & they need more employees like you! Hope this finds you well & please know my coffee has NEVER been better Thank you thank you thank you! read more

Starbucks - Coffee & Tea Near Me - Torrance, California

Normally great staff and quick service but today was the opposite. The hours say 5:30am to open and i placed an order at 6am .. No one at the store its 7 already and still no one in sight, called customer service for a refund and they asked if i wanted to wait a little longer ?! they agreed to the refund once i said i didnt want to wait.. idk whats going on but this is so inconvenient. read more

One of the friendliest and welcoming branch of Starbuck coffee I have been to. They are not only friendly but also very professional and the pour over coffee that they make taste better than other ones I have been to. Big thanks to all the staff at this branch!!! read more

Ordered my mobile order to the wrong store like a dummy and the barista was super kind to just go ahead and complete my order. They didn't have to but did! Thanks so much! !! read more

one person in front of me who ordered 2 drinks and a few bakery items. I order and end up waiting almost 15 minutes and my order was incorrect. the barista making drinks is having personal conversations the entire time. she has three brothers and she's the oldest. why do I know that? I don't mind the personal conversations but I'd like a correct drink. I love the secret menu at this place but what's the point if my drink is wrong? also, she nearly gave the person ahead of me my drink. just not paying any attention to the actual job because she's so busy talking about her brothers. don't even bother w this starbucks. read more

Very kind & professional customer service. If you arrive at this location often, the employees greet you by your name and memorize your order. Highly recommend this location, drinks are always delicious! I am picky when it comes down to my favorite drink (iced matcha tea latte with oat milk) and this is one of the few locations that get it right everytime, matcha doesn't taste bitter, no space (filled to the brim), easy on the ice and no foam to fill the space. read more

I love the positive energy of this Starbucks! Thank you so much for caring how my drink tastes like and comfortable I am spending time at your store location! read more