Barnum Avenue Starbucks is, in my experience, a remarkably welcoming coffee shop, and Sheri is an exceptional manager! #Starbucks #CoffeeShop #Manager #CustomerService Debby Love is Love Stratford ct read more

Starbucks - Coffee & Tea Near Me - Stratford, Connecticut

This is my neighborhood Starbucks! It's a great pickup only location-- I place my order on the app at home and by the time I get there it's ready! The staff at this location is very friendly. Sherri the manager is my girl! read more

New worker in training and he was very sweet. Drinks came out quick and it was just overall a rlly good experiences WORKER: DERBY read more

Starbucks - Coffee & Tea Near Me - Stratford, Connecticut

The manager she is amazing. She works hard and always makes sure you get what you ordered. If I don't like my drink trying new ones she'll remake it for me best service ever read more

As of at least 3/16/2024, this location is now "pickup only". I walked in and was told I'd need to download the Starbucks app and place an order that way if I wanted anything. I did not and will not do this. I was offended and my child, who I'd promised a cake pop to, was very disappointed. This is yet another reason to avoid corporate/franchise chains and support one of the local options. There used to be around six people working at this location and now there's ... one. Thankfully, there are a number of small, locally owned businesses in Stratford serving coffee and snacks that would be grateful for your business. I want this review to be seen, so I won't name them for fear of it being flagged as a promotion but a quick Yelp search will yield a few options -- some only a few blocks away. I'm dying to know what their rationale for this is and how far up the corporate chain this decision was made. I have fond memories of hanging out at this location when it was an actual cafe (spending time with friends, conversing with strangers, sitting at the cafe tables and waving at people going by, etc.). Way to torpedo one of the only things this shopping center and, to a larger extent, part of town had going for it, Starbucks! read more

Yea. This new system is not working. The wait is horrible and mistakes are significantly increased. The guy at the front is cool, people in the back are snappy and I'm usually in a decent mood so I try to understand.... But this is your job, I'm just saying. Me or no other customer has anything to do with all the orders and you not reading them properly. read more

This new remodel is horrible. I wonder how much business they lose by making people wait for a drink.... I stood here, not knowing that they were able to take my order at the front counter, because in the past, I was told to use the app ...and no oneeven acknowledge I was standing here. read more

This is literally the slowest starbucks I have ever been to. I ordered two drinks and one coffee cake.I waited 30 minutes for all of them to be ready. While waiting, people who ordered after me received their drink while I continued to wait. After about 20 minutes, I asked how much longer it would take for my Strawberry Acai with Lemonade would take as the coffee cake and iced green tea was ready. The staff were rude and had poor attitudes. I will never stop at this location again. read more

I've always loved this Starbucks. Michele managed and Jeff and Paige were so kind and friendly. Always had everything you needed. Now? How do you go almost a week,being Starbucks, without even one kind of Frappuccino???? Not a one. It makes me sad. read more

The service is bad they only let you order online. They also made my drink wrong 2 times. Terrible I will never come back here again

I have to admit I hadn't been at this Starbucks location in a while because I was not happy with the customer service or my order when I would step foot in here. Today was a huge game changer they changed the manager... I HAD A GREAT EXPERIENCE! Priscilla is a great manager, she is friendly, helpful and my drink was perfect! She delivered fantastic customer service and was great at recommending a drink! Good job Starbucks you got yourself a gem! The staff was pleasant and listened to my requests and confirmed my order! Thank you for a great experience Priscilla and staff I had a pep in my step when I left today! Thursday I will be trying out the recommendation Priscilla made and was nice enough to print out for me! YOU RESTORED MY FAITH IN THIS LOCATION! read more

Starbucks - Good job - Coffee & Tea Near Me - Stratford, Connecticut

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The new store remodel is horrid. The store once a cafe setting is short a fast food store front.

I used to do Dunkin' mobile app for coffee a few times a week and while it had more benefits like more free coffees (if you use the app right) and sugary donuts you know are awful for you and frankly don't taste that great but look amazing, but the quality of my coffee was because expeditiously worse throughout time. Frustrated with always drinking something that didn't taste like what I ordered I stopped going there. The Starbucks app does offer nice benefits too I highly recommend instead of standing in line in the morning waiting for a coffee. I bypass the lines and go straight for my coffee sitting on a cute little staircase looking thing. Easy peasy and who doesn't like rewards? While I know Starbucks isn't like the best coffee in the world I do enjoy their cold brew quite a bit. I'm currently obsessed with the Cold brew with salted cream foam.... it's freaking delicious (MUST TRY). The nitro cold brew is also a velvety treat. I have had them make the salted cream foam cold brew wrong a couple of times and they always seem happy to remake it. I can't blame them for making drinks wrong sometimes they can fix it without a problem and their menu of drinks only keeps expanding (I wouldn't wanna learn how to make that many different drinks). This Starbucks is located in a plaza so the parking is a bit cramped in the mornings. Otherwise no probs here. read more

I love Starbucks coffee, but when I have to wait 30minutes for my beverage, which at other places they are much quicker. I'm disappointed. Horrible service. Other people got their drinks before me. It was just 2 green tea lattes, barista super slow. Update to my post before: after alerting the employees about waiting 20 mins for 2 lattes and watching 15 other people receive their drinks. Finding out that my cups were sitting on the distant counter for iced latte when I ordered hot latte. I had to wait another 15 mins. The piss poor attitude of the barista, probably due to stress because her other employees aren't helping. The girl at the counter with tattoos constantly walking back and forth to the back room with nothing in her arms. How many times she walked back and forth she was probably burning a whole in the floor. Other kid wiping counters. Felt like I was at the DMV. Worst Starbucks I've been too. I go everyday and never had that experience ever. For how much I pay (approx. $5 a beverage). Think there should be better service. read more

Cool little Starbucks spot, and with cool I mean the AC during Connecticut's Summer. This has become my local SB shop where I pick up, or drink my Skinny Vanilla Latte & enjoy free WI-FI... read more

Starbucks - Coffee & Tea Near Me - Stratford, Connecticut

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This Starbucks needs some serious help. It is gross inside. Tables, floor, bathrooms, and window edges are dirty. Music is loud, so If you intend to study my advice is to find somewhere else. The employees appear to be helpful and kind. Trash bins are overflowing with trash. It is not busy here so I just don't get it. I travel around the United States and this Starbucks has to be the worst for cleanliness. read more

This location always provides great service! My latte is delicious every time I stop by and the curb side pick up is great!!

Try your best to go to any other Starbucks. If you're desperate, order 20+ min ahead of time. Extremely slow - pretty dirty.

For a Starbucks, this location is slightly above mediocre. The problem is not inside, it's outside. The last 5 times I've gone there, a large group of teenagers hang out in front sitting at the Starbucks tables. They don't wear masks and I literally have to walk within 2 feet of some of them to get into the door. The tables are for Starbucks customers, but they aren't buying anything. Even without Covid, I don't care to patronize businesses that allow non-paying teenagers to hang around in front. Today there were 15 to 20 teenagers outside and they all just stare at each customer walking in. Not one employee has the sense to go out and tell them to leave. I don't recommend going here and I'm never going there again. read more

One of the best Starbucks I've ever been to. Quality of beverages is consistent and service is friendly. Thank you for making my drink what it's supposed to be every time! Cold foam is always present and thick! Thank you read more

Purchased a Trente green tea. Was not given a straw so grabbed one on way out. Employee accuses me of trying to steal a straw. Supervisor was present and threatened to call police on me. Won't be going back. read more

Today price went up the coffee quality down it didn't taste the same like before, the manager very nice exchange another cup for me but the taste still lighter than before if they increase the price should keep the quality I'm looking for alternative coffees instead paying more money less quality shame for the company read more

Another Starbucks review under my belt... This location has some issues. First of all, the counter is way too close to the door. Often lines form out the door and around the building because you can only fit about 5-6 people in line comfortably. To make matters worse, to get to the bathroom, you have to cut through that line of people. Seating options are better here than some of the other locations I've been in. There's a large bench on the back, tables throughout the perimeter and very few obstacles to work around like displays and such. They also have outdoor seating you can use once CT weather actually stops acting crazy. The staff here are super friendly and when I worked in Bridgeport and would stop here every morning and afternoon, they knew what I drank, how I drank it (hot in the morning, iced in the afternoon), and what I usually ordered for a friend. They're less chatty here than other 'bucks locations, but overall it seems more relaxed here than others which is a nice change of atmosphere. I'd avoid this place before 9am. The lines are serious and unfortunately wait times jump to 20-30 minutes. So beware. read more

I may not be America's most avid caffeine drinker but I go maybe once every one or two weeks and I will say, I love the staff at this location. They're all so sweet and friendly. They even remember me and I don't feel like I'm even there that often! Obviously managed well, cheerful staff usually reflects that. read more

The only Starbucks I've gone to in the past month (and I go a few times a week) that consistently has the sundried tomato, spinach, and feta wrap. The baristas are so friendly and welcoming. It is such a nice way to start the day with familiar, polite, and friendly faces! There is a large seating area to lounge in, as well as seating at a bar area in front of the baristas! So fun. read more

Love the staff here. Once I ordered a drink and I didn't like it so they gave me a new one without charge. Free WiFi. They just put in a split recycling and trash bin. No drive through. I saw a fly in the display food once though. read more

Normally Starbucks takes 3 years to get your order finished, but the Stratford Starbucks is different when Mikey is doing your order. Mikey is one of the greatest baristas here at Starbucks. Mikey attends you quickly and fast and Mikey is such a generous and sweet barista. Overall, Mikey is an amazing worker and barista and you should be glad to be attended by him: read more

This is the only Starbucks I ever have an issue with. No matter how I place my order it's always missing something.

Visited mid-day Saturday, ordered a decaf coffee, blueberry muffin, and sausage, egg, and cheese sandwich. No decaf brewed, and they'd run out of blueberry muffins and the SEC sandwich. I wish I knew of a locally owned coffee shop with WiFi. EDIT: Still here an hour later, went up for a refill on my blonde roast, now they're out of blonde, Pike, and dark roast. I feel like I should order by asking what they DO have. read more

My friend and I stopped in the other night for a coffee and place to chat. Both of us are not from the area so we got excited to find this starbucks. We were blown away from the customer service we received from the two women who were working that night. They were extremly friendly and gave us good suggestions. We will definetly come to this Starbucks if we're ever in the area again, and highly reccommend this place. read more

Go everyday. Thank god for the app. Coffee is always made to perfection and the staff is always friendly

I visit this Starbucks every morning on my way to work. The girls working are always so friendly, remember my name and ask me how I'm doing. I mobile order before I leave the house and it's always ready and waiting for me when I get there. I can't ask for a better morning routine! read more

So disappointed, worst Starbucks experience!! Bought a pumpkin spice latte and they made a latte instead. I gave it back thinking that the guy up front would be nice enough to make it over. Instead add pumpkin spice to my latte, tasted horrible!! read more

They make the best coffee ! But the fact that you can't sit down and enjoy it in the store because all the workers are very loud, all you can hear is there conversations in very loud and unprofesssional tones. went there the other day and couldn't even hear the person I was talking to at the table because the employees are yelling and talking loud to eachother. I love this place but I guess I'll take my coffees to go instead of dine in read more

I really don't like to give 1star to this place because they have a great Pepole work there and I love 99% of the employees it's only one hood rude girl of the staff she always makes the order wrong and cold and I understand people make mistakes but she always does she work with anger and attitude all the time and she feels her self when is no floor manager Lil advice to you Shaniqua your finger are not the same read more

Thank you Barista T for not just fixing my order but doing so in a pleasant manner. It is important to compliment this because mistakes happen and how you resolve them matters. Thank you again. The finished product was excellent. read more

I went here last night at 8:00pm to grab a coffee for my ride home from the train station and after waiting in line for 10 minutes they told me they were completely out of coffee. No drip coffee and no iced coffee. I understand it's not a peak hour but they were open until 9:30 and with 3 kinds of drip coffee you should not run out of coffee at a coffee shop. read more

I've avoided writing a review for any Starbucks location for several years. Every location (and I've been to about ten of them in 3 different states) seems to be squarely at the 3.5-level for me: better than just okay, but not quite at the level of fan-worthiness. None of the locations rival my 5-star coffeehouse standard by any stretch of the imagination. However, my experience at this location today was so impressive that I just had to break my Yelp silence. You may laugh when you find out why, because it seems like simple logic. I've been visiting this particular Starbucks more often lately, usually when I don't feel like French pressing my way to caffeinated bliss. Also, my Starbucks Gold card has been very much neglected (if you visit Starbucks at least weekly, you'd be silly not to carry a rewards card - the benefits are rather generous). Today, I asked for a small half-decaf, half-"bold" (it's their "rich & flavorful" pick of the day) with extra room for milk. The barista said "I'll just put it in a medium cup for you." Anti-climactic? Maybe for you... but I've actually asked for a small-size level of product to be put in a medium cup before, since I like extra lots of milk to cool my coffee down to a drinkable temperature. I was even involved in a minor altercation over an identical request at a Dunkin' Donuts once... the DD lady accused me of trying to cheat her out of the difference between a small and a medium. I figured I wouldn't bother anymore since Bon Qui Qui couldn't handle my slightly complicated order. In any case, Starbucks is reliable... consistent across the board, across the nation. You have coffee ranging from "bleh" (Pike Place) to very nice (most of the "bolds" and the "Blonde") to awesome (Casi Cielo), mostly mediocre pastries (though I enjoy the plain goodness of the Mallorca bread). Ubiquity, good rewards program, pleasant staff, free wi-fi, a comfortable place to sit. There's really not much to complain about, unless you're especially anti-corporate or you spend half of your paycheck on their more costly beverages. I guess I could mention the ludicrously small parking spaces (not everyone drives a Smart), the notably awkward layout of the place (it's hard to read a menu when it's perpendicular to the register) or even the fact that it's in an ugly sub-divided former grocery store ... but those are merely quibbles. Again, the staff members at this location are especially pleasant, and I can't even convey how much I appreciated the simple accommodation that took place today. I guess I'm a fan after all. read more

Customer service here is awesome. Staff is friendly and personable. The layout is perfect Cozy and comfortable for all.

Every single time I go to this Starbucks they mess my order up. Wether I do the mobile order or walk in it's always wrong. I don't get it. I always get the same thing so I know when it's even a little off read more