High Ridge Starbucks has fallen just about as much as the stock price (-25% through early May 2025, thank god I don't own) Management across the board at fault Alienated and lost best employees...go to other more upbeat coffee shops in area and you will find many forget Starbucks employees The atmosphere of once great store is dead...looks like a ghost town at times, occasionally a bit dumpy I can't imagine neighboring retail partners are happy because if Starbucks traffic is down (and it was -7%), no way foot traffic to neighbors is rising Prices continue to rise with inflation Think company got sloppy and over complicated menu (and staff) with exotic attempts (coffee with olive oil?) to turn things around The brand has suffered some damage They probably should shut some dumpy locations down and overhaul others, treat better employees with more respect and figure out how to retain best with lousy stock price not helping read more

Starbucks - Never seen High Ridge SBUX look like this - Coffee & Tea Near Me - Stamford, Connecticut

I want to thank the baristas on staff for September 30, 2025 around 1:15 PM--I was greeted with a smile when I came in for my pickup order. After a quick trip to the restroom (which I am glad are two unisex bathrooms), I went to pick up my coffee and my brunch. OMG, my coffee was like a work of art! I took pictures. :) As for the ambiance, it was a nice middle-of-the day time with lots of friendly people around, which I appreciated. Thank you to the tall young man who took the time to make my coffee so beautiful and perfect. Today, I treated myself to a big ol' iced pumpkin spiced latte with almond milk; the whipped cream and smattering of cinnamon looked like a work of art. Y'all keep up the good work! read more

Starbucks - Pumpkin spice iced latte! - Coffee & Tea Near Me - Stamford, Connecticut

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All of the staff are extremely helpful and friendly. Service was super prompt - food was hot and quick. Not sure what I liked more the ambiance - or the decor? read more

Will they be reopening? Sign says "store is temporarily closed." Coming here on and off for 17 years. Please don't close - I've seen so many people walk up to it in the past 10 minutes or so. read more

Starbucks - Coffee & Tea Near Me - Stamford, Connecticut

Did a mobile order ahead just to wait 20 minutes and for them to do the order wrong. I ordered a caramel macchiato & they had 0 caramel in it. I went back and the girl just added it to the top. Every other Starbucks in the world adds it first around the cup. If you don't want to do the job right work somewhere else. A nearby bakery was giving out free baked goods since they clearly know this location is trash. Unfortunately there were no trash cans outside for me to throw my coffee away. I should have left it there on the counter. read more

Starbucks - Nastiness - Coffee & Tea Near Me - Stamford, Connecticut

I really don't know what has happened at this Starbucks... All of a sudden, it looks horrible inside and outside and very unwelcoming. Shades pulled all the way down, chairs and tables in disarray. Inside a chair on top of a recycling bin and chairs on top of the table. Trash on the floor... We are so disappointed. We're paying a lot for our coffee and once enjoyed relaxing inside and even outside. We came in the afternoon and it wasn't even that busy. read more

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I visit this Starbucks almost every day. Firstly, the good baristas are more often than not, very friendly, and make me feel welcomed. They always greet me when I walk in sometimes by name! So this review is really overdue! So I definitely feel like a regular here. It's right around the corner from my job and so I let other co-workers and colleagues know when I'm planning to stop there! Just in case they'd like something also. The place is spacious and the seating cozy! I honestly thought all Starbucks were supposed to be the same, but I received bad customer service when I decided to visit another Starbucks place, just helps me appreciate you guys even more though. And I just referred to you guys as my Starbucks lol. I will continue to give you my business and referrals not that you need it at all. I mean you're already very popular around here. But yeah I Appreciate you guys alot! read more

I was at your location today at 11:20am on a Saturday. I have NEVER seen chaos like this before. There were 3 dozen drinks waiting to be picked up at the counter. 10 people in line to order at the counter. 20 people congregated around the pickup waiting for their beverages. Just absolute bedlam! The barista team working here was REMARKABLE. The smoothest operating team I have seen in any location ever. They worked non-stop getting everyone serviced. Engaged with people asking questions. I unfortunately had to wait 23 minutes for my drink, but during that time I was just so incredibly impressed by how well the team collaborated and never stopped working. Great job! read more

I only get a chance to come visit this Starbucks location during 4 weeks every summer while I am in the area for a summer job I work at, but I do try to go every day during those weeks. While waiting in traffic on the Merritt, I place my order through the mobile app and then it is usually ready within 5 minutes and by the time I walk in, it's right there and ready. I just grab it and walk out since it is already paid for. I've heard that there can be a bit of a wait for your beverages, but I don't seem to run into any problem. Just keep in mind this location is like the only Starbucks around especially for Merritt commuters, hence the busy-ness. Also the staff has been always friendly when I need to interact with them. read more

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Terrible Starbucks with rude staff. There should be ice in the iced coffee. It's not my fault you didn't put any in twice. Skip this licer

So bad!!! Don't use this location. They make all the easy drinks first and leave you standing there. So rude and obnoxious

I just picked up an iced coffee from this location and it taste extremely poor. Within drinking five or four sips I felt like I was having a little bit of heartburn coffee is obviously stale or old, not to mention it was around $5 for this garbage read more

The staff here seem stressed (do they have enough people or maybe short some people?) but snarly comments from the staff don't help. Starbucks supposedly is a premium product, and charged at a premium price. Service level seems more like the DMV. read more

Closest coffee to home, I often order online and just pass by for pick up. It's always busy here, so it saves me time. The crew are great. read more

Starbucks - Coffee & Tea Near Me - Stamford, Connecticut

Hideous place. The coffee tasted burnt. Left a foul aftertaste. Perhaps worse was the staff's rudeness. There was a young Starbucks employee (with a nose pin/ornament) who was training someone. She was going on and out, loudly. So loud I couldn't think straight or focus on what I was trying to read. Rather than sitting at one of the tables away from customers, she and her trainee were right next to customers. She was loud, incessant and rude. I shudder to think she might be the manager. But whoever manages this place is, in my opinion, doing poorly. read more

My favorite Starbucks location. They are so friendly and have great customer service. I felt a little embarrassed to ask for a drink to be remade and they were SO kind and made it right for me. This spot gets busy but they're always working hard and the lines move really fast. read more

Parking and seating can be limited during peak times. Long lines for an average chain coffee. However, I really enjoy the Chinese Green Tips tea. I will be interested to see the tea offerings once Teavana (Starbucks) replaces the Tazo brand. Hopefully, they will offer a similar green loose leaf tea that is not filtered, herbal, and infused non-Tea combinations. read more

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I'm so proud of the staff here, the work they put in, and the manager. I was a partner (employee) of this location from July 2014 - Dec 2015, before getting promoted and transferred out to Seattle. I started working here about 2 weeks after Noelle, who is now the manager for this store. While I was developing on a different track than her, I watched her grow to be an incredible barista, Starbucks partner, and manager. It warms my heart to see reviews assuming she started 6-8 years ago with Sbux, when it's really only been just shy of 5. I am no longer with the company and moved back to this area to start my family. I still would rather go here than any other Sbux in the area. The quality of drinks, the level of familial yet professional service, and the commitment to growth shown by Noelle and her team make me proud to tell people that this used to be my store. read more

This is a bustling suburban Starbucks where I used to go frequently when in the area. It has not changed in any major way. The place has been redecorated some, as Starbucks often are, to keep them fresh and updated. The staff is well trained and they made my espresso drink perfectly. There is plenty of parking out here in suburbia, which I am not lucky enough to have near home, a more urban congested area. All in all, a better than average Starbucks. read more

Corporate chain has lost it's way. Squeeze profits while lowering value. Remember when there was a small, grande, venti. Now they did away with the small and replaced it with grande. And reduced the oz of the venti. Rewards have also changed several times. Consistently lowering the reward and now expiring them. I may actually have to visit elsewhere for my caffeine. A barista establishment not skimming their customers on the regular. read more

Starbucks - Starbucks instead of automatically applying you need to exercise the right to use. - Coffee & Tea Near Me - Stamford, Connecticut

I often order Starbucks, but this store takes forever to prepare my order. Sometimes more than 40 minutes. The 1 or 2 baristas seem to have an enormous order list and they clearly need help. Do better Starbucks! read more

This place has a community table. Just like every restaurant and coffee shop should have. It's great! Large room with lots tables and not too loud. Bakery and sandwiches to purchase. Very busy!!!! Moderate noise. Not deafening. read more

Starbucks - Coffee & Tea Near Me - Stamford, Connecticut

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Stopped by here on a Monday afternoon. It was nearly empty. Everything was fine until I got to the condiment table for sugar and milk. There were overflowing garbage bin, used sugar packs, some other unidentified brown white powder on the countertop, stirring sticks and more unidentified powder on the floor. The milk was left out in the plastic jug, without cap! This must be the Starbucks Hell version. Do NOT visit if you care about your health. read more

Starbucks - Messy condiment table with milk in the plastic jug left out in the open. - Coffee & Tea Near Me - Stamford, Connecticut

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Very slow and mismanaged location. On multiple occasions we waited for 25-30 mins for our orders. I also heard one of the people working tell a customer that they switch up their name tags each day so that they can't be identified when orders aren't made right (which has happened often) read more

Tyler was really attentive and suggested a great modification to my green tea latte. This location is really nice inside with room to work when necessary . read more

it's always hit or miss here. In the mornings the crew can be super efficient, friendly, welcoming and get you in and out the door within a matter of minutes. This is my preferred time of day to visit this location, The afternoons can be a gamble. Sometimes they are incredibly attentive, making delicious drinks, keeping the counter area clean and keeping the line moving, however there are times when they are lagging. The evenings can be some of the worst times to visit this location. Perhaps they are understaffed in the evenings but there have been plenty of times when people storm out due to lack of attention. In the evenings baristas tend to be doing....nothing. A line will form and there will be a few baristas in the back sweeping, one making drinks (barely looking up to acknowledge the forming line) and a few more in the back pacing about. This Starbucks is conveniently located near Trader Joe's, Cobs Bread, DSW, Vitamin Shoppe, CVS and off of exit 35 for the Merritt Parkway so it's a good option if you need a coffee fix before or after a long day of shopping. The manager at this location is a whip. I wish she was always there to keep the baristas in check. When she's there the drinks are made to perfection and the line moves quickly. All in all this Starbucks is OK, but much better when the manager is around to run a tight ship. read more

I went here on a Thursday afternoon to study. Parking was a breeze as they had a free parking lot, which is rare in Stamford. When you first walk in you see a TON of tables, perfect for studying . They have lots of outlets and different types of tables so you're able to study alone or with a large group. Depending on the time you arrive, you may wait 15 minutes for a drink, or 2. This location is very driven by lunch hours and after work hours. During that time frame, you have have to wait for a while as most people tend to find the free parking as a draw. They have about 4-5 employees during the main hours and they really get the line going. Very nice Starbucks if you need to study or meet up with friends. read more

Always super friendly! I go here so often they know me by name lol. Very clean. Except sometimes the lines are very long but that's not their fault so it's ok. Love it! read more

One of the best Starbucks locations in Stamford. Ample parking without having to pay. Plenty of seating, with outlets built into most of the benches. Busy, but surprisingly not that loud. read more

This is the best Starbucks in existence, ty very much! Three stars??? NO. This shall not stand.

Everyone in the store said hello when we came in, and the cashier even brought my drink over when it was done without asking anything. Super great staff. read more

The drinks at Starbucks are SO GOOD I Albany even explain!!! They don't usually mess up my order which is really cool. This is my favorite place on earth! I strongly recommend you go there! read more

Yo it's STARBUCKS!!! I can't imagine bad service and thus far no location has disappointed me!!!

The wait here was pretty excessive considering there must have been 7-8 people working behind the counter. I want to say ALEX was amazing! And there was a girl who was kind of tall with reddish hair that was great also. They both deserve 5 stars. Tbh everyone was great it just took 15 min or so to get my frap :( which is why I put 3 stars. If you're going here DEF do a mobile order. There must have been 8-14 mobile orders waiting (I'm not from here so I wasn't aware) read more

Beware if you have an allergy. Asked for a soy latte because I have milk allergy. Asked lady if she used soy, she said she did but with one sip I knew it wasn't soy. read more

They stopped brewing decaf now you can only get a pour over which does not taste the same. Am sure all else is good.

Extremely poor service, slow even by Starbucks standards, and the coffee itself was unusually weak too.

I hate this Starbucks. It may be my least favorite one. A few of the staff members are nice, however they are all slow. The iced coffee always tastes like stale cold brewed coffee. Condiment stand is always a disaster. read more

More than 1/2 hour to go before closing, and they were out of decaf, which is understandable. But evening/nighttime is when people want decaf. Since starbucks is primarily supposed to be, you know, a place for "coffee", how about making some more decaf or offering to make a decaf americano (like other starbucks usually do in this situation)? There was literally no one else on line, no one waiting for drinks.... but nope. So I had the regular, which was disgusting even by burnt starbucks standards. I literally poured it into the street (I mean parking lot - yes you can park here, whoopee) after 2 sips. Maybe this place is great in the morning/afternoon, I don't know. read more

This is the best Starbucks I have been to. Built a relationship with half the workers there since they are so nice. Crew is top notch, well organized & awesome (They all deserve a raise) read more