We stopped by here on our way out of town last night. I like that they are open late and our barista was one of the nicest people! Everything was prepared and ready to be picked up on time. Thank you for our much needed coffee! read more

Starbucks - I stopped drinking caffeine and haven't had Starbucks in a while! I broke down and got a decaf soy caramel macchiato. Delicious! - Coffee & Tea Near Me - Salem, Oregon

I ordered cold foam and paid for it and they gave me whipped cream instead and the lady was rude.

I stopped in here to have my drinks remade, and was met with only kindness and compassion. Thank you to the beautiful woman with a bright eyes and a gorgeous smile who took care of me, and made sure that my drinks are made, and was so kind after being miss treated at another Starbucks, and made fun of. The barista made my drinks and they were perfect!!! Thank you so much for going above and beyond and making sure that everything was taken care of after a horrible situation. Thank you thank you!!!!!! read more

They keep it as consistent as it gets. Customer service is appreciated. They got some rock stars and some newbies- always seem to have new people in and out. They have a smaller indoor space with limited outdoor seating. Been going here for years and still going. Appreciate the location closer to us. read more

See all

I love this location! The staff is super friendly and willing to go the extra step. I work near by this location and have become a regular but I live 20 minutes away as still choose to come to this location on the weekends when I want some coffee. I love that they have gotten to know me and greet me with a smile every time. While I know they are a large company, this location makes it feel like a small local coffee shop. On top of the service, the quality is great! Last year when Salem had the water issues, this location couldn't serve coffee. I tried the Keizer station location a couple of times and the coffee was horrible. My order is an Americano and it was burnt tasting and had coffee grounds in it. I hope the baristas here know how much I appreciate them! Keep up the good work! read more

Don't visit here all that much unless I am staying at the Rodeway Inn on this side of town. Have to compliment the staff as they are always on the ball and always great first thing in the morning. read more

Starbucks - Inside goodie counter - Coffee & Tea Near Me - Salem, Oregon

See all

This is a nice Starbucks location. The staff is friendly and helpful. This is my go to Starbucks location if I want a quiet place to sip coffee and read a good book. The only problem I have with this location us that the parking lot is really small, and the drive through is difficult maneuver (especially when there's a Little Ceasar's line). read more

To the girl that can't figure out how many pumps of syrup are in a fucking grande drink and had to ask me five times what I was ordering, what the fuck read more

Back location, onr bathroom, no toilet paper. Lied about whst was in the smoothie. Not recommend this Starbucks read more

Starbucks - Inside Starbucks - Coffee & Tea Near Me - Salem, Oregon

Not one of the closest (to work or home), or easiest to access Starbucks, but it does it's job. Same consistent service and beverages I've found at all the others. I have yet to see any other car in line except my own, so no comment on how quick they can process one. My best guess for this is the fact that they are located on one of the busiest streets in Salem and have a slightly awkward way of actually getting in the drive through. If you had hopes of getting back out and making left, you may as well keep on hoping - there is no light. read more

This Starbucks is very welcoming, friendly, and professional. The girl making my drinks was very nice and her costumer service is very good.

This location has never made my drink right- sucks spending 5$ on a drink for it not to be correct that many times. Also, if you're in a rush don't stop here. 15 min waiting on an ice tea this morning:( read more

This Starbucks has very bad customer service they give you bad attitude and make you feel bad when you try to ask a question they always mess up my orders and I don't understand why this specific Starbucks is like this. Just know that im never going there again because all the workers there are so rude and have bad attitude. I'm going to tell all my friends not to go there again! I'm very disappointed. read more

Usually a Dutch brothers gal, but desperate times call for desperate measures. And also a coffee frappucino. Seriously tasty, and I've tried a lot of blended coffee. Something for everyone too, one of my sisters gets a iced coffee another gets "a caramel frapp with obscene amounts of caramel". Prices are inflated. But what can you do? read more

A-OK drive thru location. They are always friendly at the window -- and usually want to converse with you. The location is small, and its hard to get back onto Lancaster southbound, when you leave...as there is no light. read more

This starbucks is always hit or miss for me. The people behind the counter either give me grief about my drink (which I do admit is complicated) or screw it up altogether. read more

Friendly enough staff who try to 'assist'. Perhaps their corporate regimen strangles their best efforts/ My decaf coffee was seriously bad...so bitter I could not drink it...I tried in the 30 minutes I also tried (with staff assistance) to get the complimentary WiFi to work. Supplied by ATT, another corporate 'giant'...maybe bigger isn't better? Never had a worse coffee worldwide...yes you read that correctly. Undrinkable. Not refunded we departed somewhat bemused. Batting .000 No WiFi. No coffee consumed. Poorer by 1.75 the price for an undrinkable brew at SBux these days. If WiFi is required in the future will check out Mickey D, where one can get a bad coffee for a buck. No recommendation here. read more

This is the worst Starbucks I have ever been to. I have been drinking Starbucks for years and have never experienced such poor service. I just moved here, and came to this one 5 times. Each time they were rude, and seriously wouldn't give me a cup of ice with my drink. They wouldn't even SELL me a cup of ice! Management needs to completely change out the staff. I now drive further down Lancaster...and THEY are great! read more

Since moving from WA, we haven't found many consistent Starbucks. This is one of the few. One barista in particular always recognizes us, and remembers our drink. (Even when it has been a long time between visits). The downside is that the location has a terrible parking lot, which makes the drive-thru a little busy. read more