Horrible customer service. We waited in line for about 20 minutes before being told we were in the…read morewrong lane and needed to move to another one. The lane we were directed into was not clearly marked, and by that point we were already stuck in line with no easy way to switch. I explained that we had already been waiting and that the confusion was due to unclear signage, but the staff refused to take our order, saying it would disrupt their queue. Rather than helping resolve the situation, they simply turned us away. The interaction was rude and unhelpful, so we chose to leave without ordering.

Drinks are always good. But the last few time I visited it has taken over 25 minutes in line to…read morejust order. Then another 8 minutes to pay, and receive drinks.

This place has some really good coffee the service was great and very friendly I enjoyed our…read moreconversation.

From the owner: Grounded in Truth is a family, veteran and locally owned coffee stand selling delicious caffinated…read moredrinks for all ages.

We stopped by here on our way out of town last night. I like that they are open late and our…read morebarista was one of the nicest people! Everything was prepared and ready to be picked up on time. Thank you for our much needed coffee!

I ordered cold foam and paid for it and they gave me whipped cream instead and the lady was rude.read more

OMG the matcha here is life ! In town visiting from lbc in cali and I had to do a second round here…read morebefore leaving Salem ! It's a drive through/walk up coffee shop with food and coffee and match drinks ! I tried their mazapan matcha and it was SO GOOD !! I'm not into super sweet drinks and the girlies here were so nice and adjusted the sweetness and I was still able to taste the mazapan and matcha perfectly ! Def recommended this to anyone who is stopping by out of town , was just bummed there were closed Sunday :(

Too much good selections on the menu... My wife had a hard time deciding which drink she wanted as…read morejokingly wised she could order a flight of some of the drinks LoL. We ordered the Caramel Horchata Chai, Mazapán Macha con Fresa, and another regular Horchata. We had the Wake Yo Butt up Burrito con chorizo and I had the Chilaquiles con carnitas. The drinks and both dishes were muy delicioso and the service was very kind and gracious.

What's up: We needed a coffee break before continuing on our road trip and this Starbucks was along…read moreour way. Parking: Decent parking lot. We didn't have any issues getting a spot. Environment: Fairly spacious interior. You'll see the long order corner up front and the restrooms on the side; a code is needed to enter. We placed our order at the counter and had a wait before our drinks were ready. We ordered 3 drinks but only 2 of them came out. Not sure how, but they somehow lost our order for the 3rd drink. And we had to flag one of the employees down to ask about it. What was ordered: - Nitro Cold Brew - Matcha Tea Latte Yay/Nay/Meh: Meh. The place was nice and clean but the wait was long, and they lost one of our drink orders. Credit cards are accepted.

I was disappointed today at this location, the guy at the drive through looked like new at this. He…read moredidn't offer a holding device to place my reusable cup, then he gave me one of my drinks with the wrong lid and he changed it himself (usually the partner who prepares the drinks is the one who changes the lid), then he poured my 2nd drink right there on the window in front of me and splashed the frapuchino then I have to remind him of the whipped cream I ordered. Terrible service, I won't return to this location.

I ordered a Snickers blended coffee from here through DoorDash and was extremely disappointed. It…read moretastes nothing like Snickers, only like white chocolate for some reason. The coffee is extremely sweet, and the consistency of the coffee is like a milkshake. SUPER THICK... you taste absolutely NO coffee. I'm glad I gave it a chance, but I do not recommend.

The service was really friendly, but the coffee was ok. My boyfriend ordered a snickers blended…read moresignature drink. It lacked flavor. And I ordered a peanut butter mocha blended drink, it was ok.

Best soups in Salem! Servers so nice. Priced reasonably…read more Clean! Great sandwiches; drinks and scones!!! Always room to sit in the peaceful setting to enjoy your meal. They sell hand made wooden items there too; along with fresh fruits and veggies and plants

What better way to lift up a wayward teen and boost their confidence than providing them the…read moreopportunity to learn life skills that will carry on. This cafe is a labor of love offering juveniles a second chance by way of fabulous lattes, scones, and lunch specials. It was my first time in and I enjoyed a medium Caramel Latte and cranberry scone. Whether you're popping in the drive through or taking a quiet window seat to enjoy a meal break, the setting is large enough to accommodate a rush. While there, be sure to pick up a bundle of wood for your fireplace or a lovely handcrafted gift from the wood-shop students. Proceeds help provide funds towards restitution. Let's give them all the support towards building their future life!