Not a good Starbucks Location. The Hot Drinks like the coffee and the hot chocolate came out cold, and it took a really long time to make. The only good thing was that the Starbucks was clean. GO TO WEBSTER GROVES STARBUCKS, THEY HAVE FASTER SERVICE! read more

My boyfriend always orders the iced shaken espresso with whole milk and brown sugar cream cold foam - this will set his whole mood for the day. Immediate energy and pep in his step! It cracks me up! My order is a bit more lengthy.... Venti iced matcha, almond milk, no classic syrup, 5 pumps of sugar free vanilla syrup, cinnamon powder, and salted caramel cream cold foam. It is sooo good!!! And yes, I do pick up because I'm too scared to say all that at the register, lol! Also... you can't forget about a pup cup! Workers are always so nice. Love the rewards. I'll stay reloading my Starbucks app! read more

Great customer service. My drinks are always made correctly. When you get to the window, they actually try to build a conversation or report with you. Tell you to have a nice day and sometimes they write nice little messages on the cups. Great location. read more

Starbucks - Menu - Coffee & Tea Near Me - Richmond Heights, Missouri

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Shaken iced espresso was good. Customer service was okay. Tipping optional screen. Drive through goes fast.

Good experience, barista helped me make a decision on which iced coffee to try. He was kind and patient with me with ALL my coffee questions. I will come to this location again and again when in town. read more

If I could give them 0 stars I would. By far the WORST drive thru ever. If there's 4 cars ahead of you. Just mobile order bc it will be done before they even get two cars out of the drive thru. This team absolutely sucks with it comes to speed. Slow. Slow. Slow. Would not recommend unless I was truly desperate read more

Thank you for providing good customer service & having fresh coffee. Didn't have to wait long in line & the vibes through the drive through was very kind & aesthetically pleasing. I will make sure I visit again. read more

Starbucks - Starbucks run - Coffee & Tea Near Me - Richmond Heights, Missouri

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YUCK! Ants! The staff here are generally very friendly and helpful, the bathrooms and clean, and the interior is renovated and cozy. However during my most recent visit (in the drive through) I noticed some ants climbing on the windowsill. No big deal, right? Probably they're coming from outside. I let the worker know but when she hands me my food! There are ants on it! She offered to have a new meal made, but I was grossed out and said no thanks. Until this is fixed I will NOT be going back and will be telling all my friends not to go to the Starbucks with ants. read more

Great Starbucks! Service is always great they're efficient. Have not had any issues picking up orders here in person or via drive through!

Not open 7:05am on 10/26/2024 ??? Posted hours 4:30am - 8:30pm, 7 days a week. No sign on the door or other notifications. Must be employees issues that plague the service industry. read more

Ordered two drinks on the mobile app and both were wrong. My dirty chai did not have the shot of espresso I paid for, and the iced white mocha(which I order all the time and know what it should taste like) seemed like it was just coffee and milk. This was my first time at this location and I won't be back read more

Just wanted to give a quick shoutout to this Starbucks! I was staying at the Courtyard Marriott Brentwood on a business trip and would stop here before heading to the office. The staff here were moving briskly at about 7am but everyone was so happy, pleasant, courteous, and attentive! The staff did a great job making me feel welcome here and did a great job accommodating me and all my questions! I'll definitely be coming back here when I stay at the Courtyard Marriott Brentwood again. read more

Cannot understand them when trying to place order, very confusing/ difficult transaction every time. But I love Dunkin so I come every once in a while still lol read more

John in the drive thru was AWESOME! So kind and enthusiastic. I got a brown sugar shaken espresso and it was delicious.

The Starbucks across the street from the cardinals ball park was great. Kamryn and Charlie were lighting fast. My husband got his coffee and before he was sat down they were calling him my chi was ready. Went out of their way to help us connect with the internet. We're older and not fast. Really friendly and service is fantastic read more

Lovely new Brentwood location. Easy access off Hwy 64. in the lower plaza next to CycleBar. Drive thru available, outdoor patio and plenty of seating inside. Staff is decent but could certainly use a little spunk & a few smiles to go with a morning cup of Joe. Merchandise, snacks, nice background music and most importantly caffeinated beverages vailable. Therefore I'll likely return at some point. ~Christy read more

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Such a great location. I was really craving a Starbucks drink. Let me be honest, I had not been to Starbucks since March 2020...it is November 2020; I needed a treat! While I was out running errands, this was the closest location and I decided to give them a try. When I drove around to get in line at the drive-thru, I noticed 7 cars ahead of me-no thanks! I decided I was going to park and order online instead. I placed my order online, waited 2 minutes and then went inside where my drink was ready for me! The barista saw me grab the drink and thanked me and told me to have a great day-so friendly! Such a fast process. Those poor drive-thru people were still waiting while I was on my way. This location is clearly a newer location so it looks updated and fancy. There were some people inside working, but it was not crowded at all. They have social distancing signs up and require masks be worn inside. I can definitely see myself visiting this location again! read more

I love the service. I recalled coming here twice already. So I ventured out the house and returned to this location again. I ordered a hot chocolate and a chocolate chip cookie. The husband got some lemon cake. I got to say this has been my favorite location in Saint Louis thus far. The hot chocolate is perfect. The employees are super professional and kind. Of course I swung through the Drive thru. But next time I'll grab my laptop & go in and chill a bit. If that's allowed. My drive thru attendant was wearing a mask & gloves. I give it five stars. read more

Ordered starbucks and they gave me a cold cheese danish when I requested a warm one, and my drink was not full when i got it read more

Starbucks - a cup of green tea next to a croissant - Coffee & Tea Near Me - Richmond Heights, Missouri

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This location is so poorly managed that we have stopped going here. Even though it is closer to us than the Brentwood or Webster locations we are willing to go there instead. This location does not know how to make specialty drinks very well. They are always off the mark compared to other locations. They don't seem to learn or care when an item id returned because it is not made correctly. As with the other comments about this location they are extremely slow and take forever to get the product into the hands of customers. I believe this is due to very poor management. Starbucks corporate needs to make changes here and retrain. They do not hold onto staff very long at this location which is likely due to poor management. read more

This was the best drive through I've ever been to. The nice man that took my order was very kind and went above and beyond what you would expect from a Starbucks. The food was cooked perfectly (sometimes the bacon is soggy or some part is cold) and I genuinely left happier than when I came read more

Was surprised at how busy it was from the moment we arrived. The que was quite long although the staff took the orders fairly quick and kept things moving. Social distancing was on point so nothing to worry about there as most people had masks on. The prices are reasonable and the coffee was just great as we spent quite abit of time there so plenty of drinks to keep warm during this weather. Staff were very helpful. Great location for the store and plenty seating which is great. Would highly recommend this branch. read more

Yikes! The wait in the drive thru is beyond ridiculous. Went at 10:45 on a Monday and sat for over 25 minutes in the line. I had already done a mobile order and paid so I didn't want to leave. This is the worst Starbucks, and I've been to a ton of locations. How long honestly does it take to make a coffee? They don't even pull their own shots, the machine does it. Push a button, add milk and ice, stir and done. read more

I stopped at this Starbuck's this morning because I had to have the bacon gruyere egg bites. I just had to. It's very close to Highway 40 so I didn't veer too far out of my way to work. It's shiny and new and the barista was friendly. What more can you ask for? I'll be back. read more

As far as Starbucks go, this one is really nice! Stopped in after CycleBar next door because it was too convenient to pass up. The staff are especially kind and soft folks. Today, I wanted to try something I have never had before and went with their Jasmine Latte. It was a featured holiday latte that comes and goes with the holiday season. It was a little sweeter than I was hoping, but I am at Starbucks... so maybe I should get rid of those expectations for their flavored lattes. This location is really clean, and you can tell it's not just because it's new. The aesthetics are on point, I love the high top chairs that have the low back and the marble table tops. It's a nice touch. I also didn't know that Starbucks gives away complimentary grounds that you can use for composting or your garden. That's a nice idea if I stop in during the not-winter. Good stuff! read more

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Friendly staff but the service is extremely slow every time I go in. My last order was simply 2 coffees and it took the team 30 min, they were busy but the orders were not coming out together as they should have. One coffee came in 20 min and then the other 10 min later and this occurred with multiple customers. Not sure why this location doesn't run as smooth as the others but it's not a location I'd recommend if you're in a hurry or have anywhere to be in the next hour or so especially if they're busy. read more

Brand new location. I was in the area on business and found this location via the Starbucks app, as it showed they offered Nitro Cold Brew. There is plenty of parking in this new strip mall, and the staff is really friendly. On both visits I was greeted upon arrival and thanked on my way out. WiFi speed is very good and there is seating both inside and out. read more

Starbucks - Coffee & Tea Near Me - Richmond Heights, Missouri

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Service always takes so long. Last few times I have been I waited 15-20 minutes. If it weren't for my kids I would have never stayed. Just ordered a chai tea latte and it was all the syrup and a dash of milk and no water. I will drive the distance to go to another Starbucks. read more

Worst Starbucks ever. Ridiculously slow, and they move as if they have zero sense of urgency. I do not recommend stopping here unless you have 45 mins to spare read more

I asked for a grande and got a tall, I asked for light ice and they filled my drink up with it.

The refreshes are great at this location not a big fan of you guys food so I didn't order any grub, but I'll try a refresher again .

Lots of employees working but only one person making coffee. Not busy at all, but rudely said "short staffed" and it took 15 minutes. Most Starbucks have making coffee quickly down to a science.....sadly not this one. read more

Love this location! The employees are consistently friendly and helpful! Puts a smile on my face. The location is newer and very clean. They have some board games, which is nice. I love coming to this location! read more

I was staying nearby for the weekend and stopped here early on Saturday. I only did the drive through, but it was quick and yummy! It is off the freeway a bit, but in a really convenient location. Easy to find and go through the drive thru. Good menu and good service. read more

I could watch paint dry before I got my coffee at this location. Slower than molasses. Takes 30 years to get your drink. Would not recommend. read more

Since they closed Clayton @ Wydown location this location has suffered because of to much demand and lack of capacity. They suffer from unreasonable waits and constantly miss estimated windows quoted for mobile orders. Some times they are early, which is good but most cases 7-10 minutes late. 15 minutes or later has occurred on more than 1 occasion. Likely will be charging our Starbucks habit to a competitor soon read more

This Starbucks is a gem. I've always had very good service overall and appreciate the friendliness. I especially enjoy the desire to remember what my name is and what my order is. I'm generally here for meetings and coffee with friends and would say 9/10 I get great service and my expected order. And that's what I expect out of Starbucks - consistency and speedy service. I give it an extra star for the overall staff friendliness. Additional bonus - they have a small assortment of board games read more

I really like that this Starbucks opened in Richmond Heights to give me an option not to have to fight the parking lot situation at the Brentwood location. However it's been open for quite a while now and there seem to still be quite a few kinks. One time they forgot to make my food and I had to interrupt them talking behind the counter to ask for it since I had been waiting awhile. Another time one employee was working the window and also training someone at the bar who was taking a long time to make my drink by stopping after each step to wait for more instruction. I waited 10 minutes for an iced drink and it wasn't correct. This past time I was in the drive thru with a lady in front of me that they couldn't answer her questions so someone else had to get on and answer them. Then she sent her drink back at the window that they had to remake. After all that wait they told me the food I ordered was out and I had to wait again for something else. This location is gorgeous inside and convenient so I will keep giving them a chance but I hope their training picks up soon and they get more efficient. read more

Starbucks - Coffee & Tea Near Me - Richmond Heights, Missouri

Faster to stay in the drive thru back out to the street than mobile order pick up same arrival time today

I love the space here. Clean and inviting. There's plenty of tables to study or catch up with friends. My friend and I came in and couldn't decide what to get. Then Kaleb who was behind the counter recommended drinks to us that came out amazing! I loved my "Nutella" latte. I usually don't deviate from my norm but apparently I was feeling a little daring. Whoever hired him - that was a smart decision! read more