I came to the Town Center for the first time even having lived in DC for 20+ years. I came to this location to meet someone, and I needed to wait a little while for him. I took a spot at the table inside and started to play with my tablet. After my friend came, we decided to order something. I got the caramel frappuccino and Charles happened to be the one to take my order. I noticed a little too late that they had the pumpkin spice frappuccino, and Charles went so far as to offer me a new drink or add a couple shots of the pumpkin flavor to the Caramel frappuccino that I ordered.. I actually took note of this guy earlier because he was awesome and friendly with everyone who walked into the store. In all of my experience coming to the various Starbucks, I really haven't witnessed any employee who was so outgoing and friendly with everyone. He was the same way with the employees which makes me think he is a manager here. The frappuccino was great, but really it was Charles that made it an awesome experience! read more

Starbucks - Coffee & Tea Near Me - Reston, Virginia

This review is solely based on my most recent visit and not any previous ones. I originally thought stars, but then changed to 3 stars for a couple reasons. As soon as I walked in, I received a generic greeting, but I was okay with it. Usually the baristas are way too busy to even greet customers as they walk in. I decided to place my order through the app to make it easier (for me) since I always have "complicated" orders to say out loud. They were really busy but as I was patiently standing there, waiting for my drink, the barista asked what drink I'm waiting for and started on it right away. There isn't any indoor seating available, but there is outdoor seating. There was once indoor seating available, so not sure if this was a temporary or permanent change. I was hoping to be able to charge my phone, but there weren't any outlets available indoors or outdoors. The bathrooms are only for customers, which makes sense, keeps random non-customers from using them...gives slight NY vibes. However, I believe they require a code from staff. read more

Starbucks - Coffee & Tea Near Me - Reston, Virginia

The Starbucks at Reston is not remote work friendly. They removed all the tables inside. There's four outside with uncomfortable chairs at an angle so I feel like I'm slipping. I thought I'd hang out here and work. I already paid for parking or I'd leave. read more

Surprisingly busy on Christmas Eve. Wanted the holiday drinks though and they didn't disappoint! The toasted white chocolate mocha and sugar cookie almond drinks were super good! Although, a little shocked at how much Starbucks drinks' prices have gone up. I'm not a constant customer so I don't get it often. Just your average Starbucks but good drinks. Kind of small location though so it was crowded in the inside. Bathroom was out of service though. read more

Starbucks - Toasted white chocolate and sugar cookie drink - Coffee & Tea Near Me - Reston, Virginia

Wrong order delivered, Starbucks lately has been a hit or big miss depending on what location, day, and time you decide to go. The service is usually good but the drink quality varies and they haven't been as consistent as usual latley. read more

Starbucks - Wrong order, Mark is not here. - Coffee & Tea Near Me - Reston, Virginia

Love this location. Customer service is always great, recently tried their Iced Black Tea Lemonade Raspberry Flavored Pearls where the pearls are on the bottom so good! And so tasty! read more

Always the nicest staff. They are super fast early in the mornings too. They are always busy with people picking up orders, people waiting inside, etc. but always welcoming you in. Makes my day! Thank you! read more

Starbucks sells expensive drinks that are trash. Their drinks are 80% sugar. Theirs absolutely no love in the cup. It's disgusting. Massive stomach ache. You are all addicted because of the sugar!!!!! Save your health. Your future depends on it. They support genocide. They treat their union like shit. Go to your local coffee shop!!!! Support the local economy rather than this corporate monster. read more

Too slow. Waited one hour for a coffee. Took way too long. I crashed out too much. An hour of my life wasted. That Starbucks is now in my nightmares. Late to a meeting because of this. Thank you Starbucks read more

Order is always quick and correct. Friendly and efficient staff. Everything a Starbucks should be!

I would rank this Starbucks towards the bottom compared to other ones in the area. Service is subpar (unfriendly) and the drinks aren't mixed/portioned correctly. I've been here a few times to give them the benefit of doubt, but it was only my green tea - which requires no work - that was fine. Look elsewhere. read more

This location does a good job on the espresso drinks - we just moved our office into the Reston Town Center - so a daily pitstop for a caffeine jolt is just what the doctor ordered. The drinks are strong and well made. However, my gripe with this Starbucks is that they seem to be in slow motion when it gets busy in the afternoon - and there is ALWAYS a line when I visit in the afternoon. Compared to other locations, the Barrista's here seem like they are moving at a snail's pace! I think they need a few shots of their own caffeinated drug products to get it going! There is also a T-mobile wireless internet connection available here. read more

Starbucks - Coffee & Tea Near Me - Reston, Virginia

There's not much to say about this particular Starbucks. Located in Reston so it's a nice area so I assume they'd have one, but it's rather lackluster. Friendly staff of course but the shop itself is rather cramped for my taste. Especially for the are it's in. There is a very tiny space for a half table and a few stools. But that's too comfy for my liking. As I stated, not a bad shop at all, definitely great for your to-go orders, but not much of a wow factor. read more

Starbucks - Coffee & Tea Near Me - Reston, Virginia

I was staying at the Hyatt Regency Reston for a conference, so this Starbucks location in Reston Town Center became one of my frequent stops that week away from home. Unless you're one of those lucky customers, it's more of a grab-and-go Starbucks due to limited seating. Every time I went there, all the seats were taken at either the inside window ledge or the outdoor tables in the fenced-in area on the sidewalk (and some days it rained). The staff behind the counter were friendly and offered recommendations when I asked. That's one of my things I'll do, and sometimes I'll get that cold, dead-eyed look from the person behind the register; this didn't happen here :) All the drinks that I ordered there were made well. Overall, it's a 4 star for me. Great if you are staying in the Hyatt Regency. read more

Fine if you want to wait 30 min for a drink.Barista also texting on their phone behind the counter. Ridiculous. Going to a small business where the quality is much better. read more

Morning (was there at 8:20) crew is most disorganized team I have seen in a long time. Stood in a short (6 person) line for 20 minutes. Some people in line finally gave up and left. Somebody please take charge and get things organized instead of everyone just running around doing their own thing. read more

Every Starbucks is exactly the same. Get your fancy latte and get out. Service is friendly. Coffee is yummy. Environment is"trendy" You know the deal. Nothing special. read more

This Starbucks, and I believe others in suburban settings where there is little competition, continues to have poor service. I'm promised a ready time for a mobile order, trying to keep a schedule, and it's generally later than the promised time, as was the case today with my order. The shop was very crowded and there were large mobile orders (multiple coffees and food) that probably make keeping a mobile schedule impossible. The coffee is decent, food ok, but the service really makes the experience with this Starbucks difficult. Looks to me like a great place to set up a shop to compete with them. read more

I highly recommend it if you want a grab and go coffee, but it's only truly convenient if you're in the area! Parking is tough sometimes and the line takes about 10 minutes. Parking: there is valet at Morton's next door for $6 depending on when you arrive. There is 2$ an hour parking at the garage behind Starbucks, there's a walkthrough between Morton's and Sephora to take you directly to the Starbucks. But truly, if you're not walking to this Starbucks there are more convenient Starbucks in the area. Lines: 10-15 min wait. The lines are always long here. I've noticed with other Starbucks location if I can arrive at 9 in the morning instead of 8 AM, and 3 PM instead of 6 PM I can avoid a line. But not here. This is Reston Town Center, we have so many residents, companies, and shopping/dining foot traffic that it should be no surprise you're waiting 10-15 for a drink. Drink Quality: awesome! with the exception of 1 barista here, morning, day, and even my 8 PM lattes come out as perfection. My soy + no foam requests have always been honored and I've never had to send a drink back. Baristas: great! everyone is so pleasant here. One day I noticed my mobile order was missing! Someone walked out with my latte! :-( as soon as I made a comment that leaving the drinks open for anyone's hand to grab may not be the safest place, the morning barista has made a point to always hold mine off to the side, which I appreciate. I only wish they had enough space to do that for all mobile orders! Working space: dismal! there's barely enough room for the baristas to do their job, let alone a place to display Starbucks merchandise or for you to work from Starbucks. There are 6 stools here at the window- if you don't get one you're SOL. However, if the day is nice there are a few outdoor tables! Every time I come in here I think of how they could redesign it but really they have an award space to work with, so this is definitely a grab and go Starbucks, not a work inside one. Bathrooms: always clean. read more

Starbucks - Closed for at least 9/8-9/26 - Coffee & Tea Near Me - Reston, Virginia

Oh boy, why does this place have such harsh reviews? I usually don't bother writing reviews for the many 'Bucks I hit, but I decided this place needs a review. While it was a very busy Saturday morning and there was a market going on right outside the door, our drinks were made quickly, cleanly and tasted great, even though I had them make me a custom drink. The layout of this location was a tad awkward and people weren't sure where to form a line - but it was fine regardless. read more

Ordered my usual Mango Dragonfruit lemonade drink. It tastes like they just gave me water. Tastes no lemonade. No dragonfruit flavor nothing. Very disappointed. Yes read more

Standard Starbucks and nothing fancy. They did have a nice seating area on the left when you walk in and the fridge section had all the snacks. Seemed a little tight, but I know the real estate in the area is pricy. Great location away from all the traffic of the town center. Next time I'm in the area, I'll be back! read more

This store is a little smaller than most Starbucks, but I visit it pretty regularly and always have had great service! The baristas here are very friendly and efficient. Even though it stays very busy throughout the day, I've never had to wait absurdly long for a drink no matter the time of day. There have been a couple of times when baristas in training didn't make my drink order correctly but they've always been very responsive and willing to make me a new one. Since it is a little smaller, I normally just take my order to go rather than having it there, but the store seems to stay pretty clean. All in all, I've enjoyed it! read more

Not enough seating inside or outside. Always very busy with a long wait. Often will go to a different Reston location. read more

Starbucks - This place needs more indoor seating. SERIOUSLY! - Coffee & Tea Near Me - Reston, Virginia

This is a decent star bucks but I swear they never cook the double-smoked bacon cheese and eggs sandwich all the way. The bacon is basically raw. read more

Starbucks - Raw bacon cheese and egg sandwich - Coffee & Tea Near Me - Reston, Virginia

Super friendly baristas, which is always a huge plus for me. Unfortunately, this store is a little awkwardly laid out with the limited seating it has, and the seating area was dirty with leftover trash when we sat down. Convenient location if you're in RTC, but more of a place to grab a bevvie and head on out than park it for a while. read more

I usually love Starbucks but I refuse to ever visit this location (on Freedom Dr in Reston Town Center) again. I went in to buy a bottle of water one afternoon and the lady at the cash register said she couldn't print out a receipt for me because her cash register was broken. She said that because of that, I could come back and get a free pastry later. She gave me a receipt and said all I needed to do was show the receipt and get a free pastry later that day. I was annoyed I didn't get a receipt (I always ask for one), but was happy that that would mean I would get a free pastry later. I went in later that day to get my free pastry and there was another promotion going on where people could show their earlier receipts and get $1 pastries. I went up and asked for the free pastry the girl at the cash register had told me about earlier and they said that it wasn't free, but $1. I told them that the girl at the cash register had told me earlier that I would get one for free, since she couldn't give me my receipt. I asked to speak with the manager, since the person I was speaking with was a bit rude and I wanted this resolved. The manager came out from the back and told me that it was $1, not free. I told her that perhaps they should train their employees better to not misinform their customers. Needless to say, I did not buy any pastries. Not even for $1. And I will not visit this Starbucks location again. Was $1 really worth losing a frequent customer? You tell me. read more

Why would anyone bother to rate a Starbucks?? This is my starbucks, about 1 mile from my Reston, VA home. Here is where I stop on way to work, sometimes as early as 5am (opening time) to get a grande and a cheese danish or blueberry scone. No lines at that hour thankfully. Other times, not the best in terms of crowd management. My gripe with Starbucks is simple. Once the crowds come, the Barristas should minimize the chit-chat and just serve! Ala Dunkin Donuts where you usually get a nod of the head, if that ,prior to being the next in line and ready to place your order. read more

Why the low reviews? It's a Starbucks right in the Reston Town Center and it's usually pretty busy!! BUT, the servers know their job: While one person is standing at the cashier, the other person is taking everyone's orders and the third person is making the drinks (well at least that's how it goes in the mornings) So, by the time you pay, you pretty much either have your drink ready or need to wait a couple moments. Some people just have tooo high standards of a chain coffee shop sometimes. ugh. read more

It's Starbucks so no comment on what you get. You basically get Starbucks coffee. The quality of service in this place is somewhat bad compared to other places in the area. Busy baristas, long waiting lines, tight place (no space to line up sometimes), and sometimes the baristas gets creativity and give you something other than what you ordered. Unfortunately, the only Starbucks in the town center and always busy/crowded with no place to seat, too. read more

Gosh..it seems I give everything two stars here... Theres almost always a long line...I counted one time, 15 people...one reigster. Again....long line...one register...again, long line, one register....yet, I always see an extra person pretending to do other more important things. And as Neal E stated below, the Barista's here move in SLOW MOTION. read more

Pretty much a standard Starbucks. This site is busier than most Starbucks but is well-staffed.

Coffee was great. Place was clean. Internet was fast. What else can you ask for? :) ...about to get my free refill. :)

It's Saturday... So there's not the normal crowds .. Shouldn't things just work efficiently ? Ordered a chocolate croissant and a skinny mocha . Mocha came out and I asked about my pastry. The girl who rang me up never put it in the oven to warm and then the guy who handed me the pastry still in the plastic wrapper...? Gave me a plain one. Come on Starbucks it's not that hard to get a two item order correct . This surly hadn't been the first time for their mistakes either . Twice I've ordered skim lattes made with not skim milk. Sigh sadly there's really no alternative here read more

There are literally six seats on a little bar that looks out the window. There are a few outdoor seats (benches and tables). And there Isn't a lot of space in the indoor area for those six seats, so expect to get to know your neighbor whether you like it or not! Moves at expected Starbucks pace with good quality drinks you'd expect from Starbucks. read more

Well...it's a Starbucks for heaven's sake...anyone expecting any surprises on the menu, daily specials, or Batista tasting menus (thou that's actually not a bad idea now that I think of it). So, this location certainly seemed 'more together' in the past but this could be a function of the increased growth within the RTC and exceptional overabundance of espresso crazed office staff in the area. This place is too busy, offers questionable service, and just not fun and comfortable to hang out in any more. Want a quick coffee - wait the 10 mins - pay and get out; then you'll have a fine experience. Looking for something more, like happy employees, good customer service, or a place to hang out or meet someone; find another place. read more

I love this Starbucks! The drinks are always consistently good and the people who work there are super friendly.

Where to start. On week DAYS the drinks are consistent rich full and good to perfect. Nights and weekends,however, are another story. Most of the time they are watery and or forget to put the right drinks together. We ordered a caramel brulee hot chocolate and a gingerbread latte. We got watery milk like coffee and a gingerbread hot chocolate. They apologized and fixed it yet this was not the first time this had happened. The staff itself is professional (on weekdays), friendly, and do great work. Bobby does a stellar job as well keeping things running. He takes complaints seriously and is the reason we kept giving this location try after try. Our last two visits were great. Lisa did an excellent job (as usual) Bottom line is when you figure out the good baristas are don't bother going in if they are not at the bar. at over $4.00 a cup its not worth anything less than perfect. read more

I've been going to this Starbucks for quite some time. Today unfortunately was pretty frustrating. I ordered a caramel macchiato with cloud foam. The lady who announces the mobile orders is always in a frenzy. When I went to grab my order, she wasn't paying attention and squeezed a TON of caramel into my drink minutes after the gentlemen who made my drink ALSO added caramel. You can see in the picture it's an absurd amount. It's actually really bad. I would go back to exchange but can't today. Hope they get it together because I've never had any issues but this was rough. read more

Starbucks - Drink with tons of caramel eek. - Coffee & Tea Near Me - Reston, Virginia

If you've seen my previous posts you will know that I make frequent visits to SB across NOVA area. Me and my wife were in the area for the Pet Fiesta and stopped by to get some refreshments! It was really crowded and the servers were swamped. There was a long waiting time but I was totally cool since I had a great company (my wife!). My wife got her Peach Green Tea Lemonade 7-8 minutes after. But they forgot/missed to make my drink all together (LOL). I had to go to them and ask for it and got my lemonade in the next few seconds. read more