I love this location! The staff really make it a 5 star location, every time I go in they get my drink perfect. I know recently Starbucks changed the recipe for their Matcha Latte, but the staff always make sure I get it as the old recipe like I like it. I wish it was more comfortable to sit and relax inside the store, but it's not the locations fault, that's how all Starbucks' are now. read more

There's not a lot you can stay about a Starbucks. This is a mall location very large and could use the staff that would take pride keeping it clean. I cannot find one clean table, and people were sort of rude. I could not get working Wi-Fi. Therefore I could not use my gift cards which were on my phone no sympathy from the person at the counter not offered to even help overall I can't see a reason to come back to this location other than I'm staying nearby. read more

I often place mobile orders for this location. I've always had a great experience here. My orders are always quickly prepared and always correct. I haven't hung out inside, but always seems to be busy! read more

$7 for a tomato mozzarella sandwich #overpriced Honestly Starbucks's tms is good but its not $7 good, stick to $5 and nothing more, its just bread and cheese read more

Starbucks - $7 for tomato mozzarella - Coffee & Tea Near Me - Redmond, Washington

holy crap, this is the loudest starbucks ive ever been in. the radio is BLARING. at one point the coffee grinder was going, and something else was buzzing loudly, holy god. six people are here rn, and five of them are just trying to study. the drinks i've gotten from here are so mid, weirdly watery--and once they charged me for a croissant but forgot to give me my croissant, and it was hard to fight for a refund, and the person seemed so annoyed at me, a kind of, "what do you want from me?" energy. bugs everywhere and broken outlets. the people behind the counter who serve the cafe customers are usually pretty rude, but the people in the drive thru are nice, and they must be doing something right bc it's tiny and all the tables are always full read more

I usually enjoy Starbucks coffee for the most part but today was not it. I ordered a cold brew with cream which was pretty good but the egg white flat bread was still frozen in the middle. I couldn't even eat it all. The staff was friendly and I'm not sure about the atmosphere since I did drive thru. read more

I love this location. They have always been super nice at me and fulfilled all my extravagant coffee requests! When their secret menu cotton candy came out, they delivered and today, as Britney would say, "they did it again!" They make me my spooktacular Jack Skellington! I just gave them the recipe and I have a really tasty drink! I guess that bigger locations can have more practice and open mind to following new specs. Thanks! I haven't been here on peak hour drive through, bit I have waited a friend and it takes around 15 minutes on a Saturday so be aware. read more

Starbucks - Jack Skellington (fall) - Coffee & Tea Near Me - Redmond, Washington

I witnessed haughty, gossipy employees at this location stare, whisper and laugh (as if they were invisible) at disabled person just trying to get a cup of coffee and charge their phone just because they were different. There were older women among them who definitely should have known better and corrected the behavior but did not. Disgusting morally and socially. Sadly not the worst I've seen at a Starbucks, so I gave them 2 stars. read more

Went here today to the drive through, as I often do, and after tapping my debit card I was told that my card had been declined. So, I used a different card and that was also declined. Not a great way to start my day. I then used my Amex, which, to make absolutely certain, I pushed into the handheld machine instead of tapping, and it went through. Later, I took time out of my day to call the two banks for the other cards that were declined, both of which told me there was nothing wrong with my accounts or my cards. Also, there was old burnt crap all over my egg bites. Egg was not the only thing that bites about this experience. read more

Usually decent service here, but today I met barista Tom and he has the worst attitude I've ever encountered at any Starbucks. Dude, if you're unhappy with your job or whatever, don't let your frustration out on your customers. read more

Over the past several weeks I have been frequenting this location because its close to home. Each time I stop by I feel like the service gets worse. Tonight actually took the cake! I went through the drive thru close to closing & waited a few minutes & was never greeted. I said hello & was told to hold on. I finally gave my order & waited another several minutes for my first drink. Prior to receiving the drink I requested a sleeve & stopper. I was given both drinks without & handed the sleeve & stopper with each drink. Rude. I sat at the drive thru long enough to have to yell at the asian male making the drinks IGNORING me to pass my drink after it had been sitting there after he made it. He sits it on the counter instead of taking 3 steps to the drive thru window. So, the girl who took the order re-appears & says they're trying to close & passes my luke warm drink. Ugh. The week before I was given my venti drink with a side of blonde hair in it. Yum. Not so much. The wait time is always soo terrible! Starbucks. Get. It. Together. read more

I order caramel latte almost daily every time I come to Redmond and they haven't disappointed me yet. When we went in all of them paid attention and greeted us. Not like other places. The only reason I am taking out a star is because the espresso wasn't very good. I would give 4.5 if I could. read more

Thanks for making my wait (for the car to be fixed) pleasant. Team is great, and the place, even though next to a grocery store, is warm and inviting. Ps. Sorry you have to listen to music from the 80s. Yeah it's 40 years old music. Let's not call it modern music anymore lol read more

We had a terrible experience at this Starbucks. It is close to home and we walk here all the time. I placed an order using the @Starbucks app. Walked to store and was greeted by this sign which required we have a car to pick up our order. We chose to walk through the drive through and were shouted at by #starbucks employee because we didn't have car. I told her we didn't have one and tried to knock on and open the door which she obviously ignored l. She brought our food out but I wasn't sure she'd spat in it so I refused to accept it. She wouldn't give us her name and told her she was a supervisor. All this went down around 3.30pm on 10/30/2021. I called the store manager "Josh" who was not in store and told to use the 1800 number to complain. Where in the Starbucks app does it say I need to have a car to order? Also what gives with the unrequited rude behavior Starbucks. We met another homeless man outside the store who looked like he'd gotten the same treatment earlier. read more

Starbucks - Starbucks only open to people with cars despite accepting orders in the app - Coffee & Tea Near Me - Redmond, Washington

Such rude staff. Don't snap at me for asking a question just because you're having a bad day. Ugh

Good Starbucks. Tammy was fantastic and nailed our order. She also gave us some great suggestions. She needs a raise. We were having a rough day and she cheered us right up. Looking forward to our next stop. read more

Another location with employees totally unawaree of what their refill policy is. It does not matter what they ordered at first, everyone can get refills for brewed coffee or tea. Not sure why SB cannot train their employees to know what their policies are.. The cashier wanted to see my cup and i showed him, and the fact that i ordered a latte earlier confused him... please spend more energy on training your employee, thanks! And stop making that policy so secretive! read more

Don't go after 8am. Even then, be ready to have the coffee SUCK over half the time. This is actually an improvement over two years ago when they NEVER had coffee that didn't taste like the tar paper floor of a Liberian outhouse. Today it was nasty, and I mean horribly, shuddering in disgust awful with FREE EXTRA GROUNDS all around. read more

Starbucks - This is HALF of the grounds they sold me as coffee, the rest went in the sink when I poured out the coffee. - Coffee & Tea Near Me - Redmond, Washington

Absolutely great Starbucks, and I've frequented many of them!! What makes it so great is just after a few orders, they had my drink memorized and always got it right! I love Sam, Josh, Natalie & Jessie!! Definitely the best customer service, and willing to get your drink just the way you like it. The line can be long at the drive-thru however, the baristas work hard to get the flow of cars through. I always choose to go to this Starbucks among all the others!! read more

Drink was OK but the wait for my drink was ridiculous. Stood there with a crowd while we watched them crank out endless drinks for the drive thru. Hate being treated as second class. Would've used the drive thru but I use my own my own glass. Don't think I'd have my drink yet if I hadn't acted irritated. Would be nice to get good service without having to be demanding. read more

January 2020. So I walked over here to grab a coffee and use the rest room. I waited 20 minutes for either bathroom to be available. Three people ahead of me left and went to QFC. Come to find out at least one was being used by a guy who was playing music on his phone, vaping weed and nodding at one of the tables afterwards. There's a real problem that is hard to address especially for Starbucks. Thank you to the manager who noticed how long I was waiting and knocked on doors. read more

I come in at 11am to try the new iced cinnamon almondmilk macchiato and they tell me they are out of almondmilk. How does that happen at 11am for a new drink ? Shouldn't you be a little more prepared for this . The people who work here seem to be a little grumpy today no one is even smiling . I will not return to this location ever !!! read more

First off, let me say that the baristas at this location are, usually, very friendly. I've never had any issues with them, before and have had some of my best Starbucks experiences here. So, earlier today, I ordered a blended green tea latte and had some issues with the barista understanding what I was asking for. My order had an extra step to it so I explained it again and they said they understood and could do it. When I drove up to the window, the guy at the window didn't say hello. He didn't smile, he just looked at me, took my card, handed me my drink, and dissapeared without so much as a wave goodbye. I've never had that happen. I understand that if they're busy, they may have to juggle taking orders with handing orders out but this guy didn't even try. I've never seen him before but being new doesn't give a person the license to be dismissive to their customers whenever they feel the need. To top it all off, they didn't blend my drink like I requested; twice. At their request, I explained it in detail. Really? Very disappointing! Come on, Starbucks. read more

Excellent friendly staff! Go a few times and they will greet you like an old friend and usually know your order. Indoor line is always reasonable for the time of day. I wish they had more seating but I've always found a seat. Just a good all around Starbucks with reliable food and drinks and a cheerful friendly staff! read more

Starbucks - Coffee & Tea Near Me - Redmond, Washington

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Just waited 12 mins for 2 coffees and a tea because Faith decided to chit chat with the car in front of us. Then we get to the window and after 12 mins our drinks aren't even ready waited another 3 mins horrible service, long long long wait for 11 am. Now we as I sip my drink it's not even made correctly. Don't bother going there unless you have plenty of time to wait for the barista to talk to there friends. read more

It's an important cog in the wheel. That wheel being the inexorable march toward world domination, one $4 cup of coffee at a time. There's a drive-through--I still can't get used to this fast-food-franchise thing happening at coffee places. Seriously? A coffee shop needs to be that big? The drive-through needs to be this long? OK, I'll just quit questioning it. This is what I get for being behind the wheel with a Starbucks drinker in the passenger seat. These guys clearly know how to make money, and they have a knack for hiring enthusiastic staff who seem truly stoked to work here and do what they're paid to do. It's hard to argue with such uniformly successful execution of concept, no matter how listless and dreary your personal aesthetic might find that concept to be. No doubt these guys absolutely know what they're doing. read more

Another case of friendly people taking the reigns and blending quality service with quality coffee. If keeping a low profile is a good quality in an agent, then perhaps I'm not cut out for this line of work, right Zach? I can't help but become a regular here. They have me and my drink down to the point where my coffee is ready before I even reach the counter. Can't beat that service! I can't start the day without a good cup of coffee. Zach you too are a totally different person after having coffee. Or maybe that's just me. Starbucks helps me begin each day of the investigation with ease. The quality of coffee, from what I have seen, doesn't vary much location to location. This is a great thing Zach. So if the variance comes from the service, then hopefully it is small as well. This location does it right. This is one addiction I won't be able to quit. read more

I HATED this Starbucks. I don't know if they were having an off day or what, but the staff was totally rude and inattentive. Whoever was handing off drinks had the worse case of the mumbles ever. Someone took my drink by mistake (or because Mumbles sucks at his job), and their staff acted like it was my fault (even though they were giving me dirty looks like I'm weirdo for hovering at the end of the counter...so I could hear Mumbles). Totally disorganized and inefficient service. The whole place was chaos. I will never go to this Starbucks ever again. read more

Can't STAND this Starbuck's! First, it is NOT kid friendly at all! I went there with my friend who lives in the burbs and she brought her six month old baby in his carrier seat. No place to put it! The tables and seating are AWFUL and if you bring a baby in a carrier then BE PREPARED TO HAVE TO PUT HIM OR HER ON THE FLOOR!!! Yes, that's right, ON THE FLOOR! As in, where people could trip over the carrier! And they pay designers big bucks to come up wit this?! The staff was rude and elitist when we asked them to assist in a workaround, the manager was just atrocious--grrrrrrr!!! Clearly the thought of one baby and two women sitting and chatting and spending money in their store for an hour or so is not something they consider particularly important. We left when it because obvious our business wasn't appreciated and found a much better indie cafe around the corner with comfortable seating and a professional, pleasant, welcoming staff. I will never set foot in this SB ever again! read more

First and last time going to this Starf**ks.... Was at TJ's across the parking lot, decided to walk over and enjoy a cuppa....never got one. I waited in line behind a nice grandma lady, we spoke while she waited for her order to get rectified, which kept coming back wrong and the barista kept over charging her. Senior citizen's drip coffee is a buck a cup...she was being charged over $4. This rigamarole went on for almost 5 minutes....barista insisted she has an Americano, Sweet lady says, "I don't know what that is, I just want a cup of reg, drip coffee." Then a man came up behind me, he was waiting patiently as well...then another barista (who walked back and forth doing nothing 4 times, I counted) came up to take his order....there was no, "Are you next? Have you ordered? Would you like to go to hell today?" Nuttin'. So I told the nice lady so long, I'm gonna skip waiting forever. Finally Blondie Barista says, "Oh, I thought you with her...what can I get you?" Nuttin... Also, the person who was waiting on their order when I arrived was still standing there when I left......makes ya wonder. Seems like the crew there needs a caffeine rocket up da butt. Wake up and smell your own coffee!!! The layout of this place is just as strange as the dome topped one in Juanita...flow is AFU. AFU = All F***ed Up. P.S. I loooooooove the true blue crew at the Kenmore store, always happy to see you, joke with you and the place is clean. They're over by the Grocery Outlet, $tree and Kenmore Lanes on Bothell Way. read more

Slowest SB drive-thru. Been through multiple times in the morning to be sure, waited 15-20 minutes this AM on my way to work. Wish I could have driven out of line. Coffee was hot, breakfast sandwich was not. read more

The folks are friendly, and they sure know how to move you through the drive through line pretty quick. One moment i'm ordering a venti iced coffee with 4 splendas and a ham breakfast sandwhich, 30 seconds later they're in my hands. And I didn't have to leave the car. Sweet. Yah its pricey, but i got to be anal retentive and i didn't have to move my ass. Decent deal. read more

The location is very convenient and this place is clean, as other reviewers have mentioned. However, the convenience factor aside I find this to be a sub-par Starbucks. The staff is rather inexperienced and I have had inconsistent drinks. I enjoy hanging out and quietly sipping on my drink, which is impossible to do here. The small size, high ceilings, and blaring jazz music do not lend to a relaxing environment. I would rather sit outside and use the free wi-fi than endure the frenzy of customers within the store. read more

I used to go here regularly when I first moved to the area. However, the poor service has driven me away. The drive through line is timed and moves at a moderate pace and there is a camera that helps with ordering. Inside there is little space to form a line and so people are often scrunched up against the door. The seating is also odd as there is a large table in the corner that occupies a lot of space. I quit visiting this location after getting three drinks in a row that were dripping out the side. I commented each time asking the barista to clean the drink up, but usually the response was poor. They're frequently out of drink plugs when you stop inside, so you will have to ask for one. Further, as other reviews have noted, some of the staff have trouble charging credit cards correctly. I had this happen once. There are better places close by that have substantially better service. read more

This Starbucks has a large crew running around behind the counter and they're having fun. Trader Joe's is right there so grab and go lunch, then get your coffee for the drive back to the office. It's on the Eastside in Redmond and it's a typical Eastsider scene. I only have to work there then go home to Edmonds in the evening where people are more normal. read more

Starbucks - Starbuck$ - Coffee & Tea Near Me - Redmond, Washington

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Experience is always great in the drive thru! Emilio helped my mom and I with some confusion with the starbucks app! Super friendly and kind!!! read more

Love this starbucks! I have several closer to me but this one is a drive through and way quicker than the qfc near me. They are always super friendly and very fast! Love the service. read more

This Starbucks drive-thru is super convenient in Redmond, however it can be a bit hit or miss. In general, it is one of the most reliably quick drive-thru's I've been to - but I would say 75% of the time, they will mess up my Tall skinny vanilla latte order, and they always end up remaking it while I wait at the counter... there have been times when I just go into the store because I can guarantee they won't mess up my order (which negates the point of a drive-thru!). More than once I have pulled up to the ordering section, and someone comes on giggling (I think this is how orders get mixed up, lack of attention) - but the fact that they do get through cars quite quickly mostly is my reason for the 3 stars. read more

Starbucks is Starbucks - generally reliable and consistently good. I'm not a big fan of this location, though. The store is small and feels cramped, and there is never enough seating. There's always a long line in the store, partly because the service is slow, which is probably due to the high-volume drive thru at the location. The drive thru contributes to other problems, because cars are constantly circling the store, making it challenging at times to get in and out of the closer parking spaces, and in summer, making it unpleasant to sit outside. It's fine if you just want to grab a quick cup, but if you want to sit and chat, or read, there are better choices. read more

Went here before and ordered one of their frappes and was really good! Also recommend trying one of their snacks like cake pops and banana bread etc. Great service and friendly staff, would come back! read more