I've been a loyal Starbucks customer for years, but my experience at the Raymore location was honestly the worst I've ever had. I walked in and asked for a water cup, and the barista insisted I had to buy something first--which has never been the case at any other Starbucks I've been to (including Lee's Summit just yesterday). The store wasn't even busy--only two people were inside--so the refusal felt unnecessary and rude. What made it worse was how she said it: with attitude, no professionalism, and zero customer care. To top it off, I wasn't even greeted, but the group of white customers behind me got a warm welcome. The whole interaction felt off and discriminatory. If this is really a "new policy," it definitely needs to be communicated with respect--not attitude. Do better, Starbucks. read more