Nice and hard working staff here. Usually experience good service but today my drink was already completed before I even ordered! Thanks Jenny! Five stars! read more

this Starbucks is inside the Safeway, but today i had the chance to try it out. i ordered a hot grande caramel macchiato, and the wait was less than 5 minutes. service is good, and ambiance differs with the Safeway traffic honestly, it's a small Starbucks with a small staff. how do people write reviews, when you literally order your own drink? this is a food Starbucks bruvs read more

Starbucks - inside breads - Coffee & Tea Near Me - Pittsburg, California

As the cashier said, "We do what we can, we only have two people, this is not a regular Starbucks." I feel you, girl. We all just do what we can. it's a Starbucks inside a Safeway. I'm not excusing mediocrity or substandard behavior but I'm saying, you know what time it is, boo boo. I come here when I'm jonesin' on a Saturday around 1 P.M. and they treat me sweetly, they keeps it real and they churn out a good venti black iced coffee. Extra points because one of the dolls called me "badass" and I happened to be wearing a braid and a crop top that day so somehow in my mind and under the influence of caffeine I legit started thinking of myself as a cross between Jackie Brown and Lara Croft for the rest of the day. No lie. read more

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Workers are very slow intake day time they would have a long line and instead of taking everybody order, they would take one order then make that drink take another order then make that drink. Every time I come into this Starbucks. It is the same thing. read more

Usually slow on any given day and scones have been stale several times. Sometimes homeless people begging in the drive through

I ordered a trenta pink drink with soy milk with NO ICE.. all is well until i noticed that the barista added ice and reminded her that there should be no ice. She removed the ice and saw how much drink was left (it was like filling up a grande cup) She then added milk to fill up the cup and my drink ended like as if i was getting Milk Drink with a punch of strawberry instead. read more

Starbucks - a plastic cup with a drink in it - Coffee & Tea Near Me - Pittsburg, California

Address is very misleading and in accurate. This location is located in the Safeway grocery store and should be listed as being in Bailey Rd NOT Leland Rd. Anyways, this store could have so much potential due to being the only SB location in the Bay Point Pittsburgh area at this time. The next closet spot would be Rail Road Ave. Mind you, this location serves the San Marcos area as well so you already know it gets busy. Well this SB is always understaffed and I mean probably one of the slowest SB I've been to in my life. Don't come here thinking you getting your drink and getting out quick. Nope, not gon happen here. Solid 1 star is all it can be given at this time for being understaffed, limited SB store items/gift cards , limited seating area and just plain inconvenient to patronize. read more

Just because it's Pittsburg it doesn't mean you shouldn't care anymore. Shame on you Safeway/Starbucks. The Starbucks here still charges the same as any of their other shops yet they can't keep it clean and stocked. If you aren't going to provide the basic, such as cinnamon, vanilla, and chocolate powder then charge your customers less. This Starbucks is filthy! read more

Starbucks - So dirty!!! - Coffee & Tea Near Me - Pittsburg, California

this location is a STARSUCKS . I'm lazy to say anything. Employees are talking and laughing during work and just don't do their work right. read more

Starbucks - They messed up my drink and laugh aboue it. oh yeah. - Coffee & Tea Near Me - Pittsburg, California

Stopped here for a match green tea Frappuccino. First, the barista said they couldn't make it in a frap form, so I said that an iced matcha green tea latte would be okay. So, I place my order and go to the end to get my drink. I notice that my drink that is supposed to be very green, is lighter than a pastel green. So I ask the barista for more matcha powder and she says "oh that's all the match I had so I made it that way". Instead of asking me if I wanted another drink because they were out, she instead served me a poorly made drink. Then, her coworker proceeds to say that there is matcha left, she just didn't even go look for it. So, finally after a few minutes she remakes my drink. Luckily It was a drink that you could visually see was wrong and not one where it wasn't immediately noticeable. read more

I want to give a shout out to Brittany the Barista at Starbucks Safeway store on Baily rd. in Pittsburg Cali .. Brittany has great costumer service skills! I went in to look for certain cup. There was a line behind me. I noticed she served each and every costumer to their request. I didnt buy coffee this morning. I just went in to buy a cup. She treated me as if I bought coffee! She told me she had to go to the storage area to find what I wanted. She announced to the waiting costumers that she would be right back. And she was! She hunted for what I requested with no excuses or no attitude! I loved that about her!! Thank You Brittany for making me treating me kindly and in a prompt manner! You made ma day Girl! #BaristaBrittanyAtSafewayStarbucks#RockswithCostumerService!!!#OneHappyAndLoyalCustomer!! read more

I want to thank the ladies at this Starbucks specifically Kathy and Larissa. Kathy always brightens my day with her witty, honest, and kind personality. She knows my drink and always reminds me to use my Safeway card. It's like the old tv show, cheers. She knows my name and my drink. Excellent customer service. Larissa is always kind and respectful. I look forward to seeing them when I stop by. Thank you guys for being so friendly in the morning even when the lines are long read more

Starbucks - Coffee & Tea Near Me - Pittsburg, California

First of all I prefer Peet's & the rare occasions that I do stop here I see why. They're ALWAYS outta something & the staff doesn't seem very knowledgeable, it's always like someone is in training & it takes forever to get anything... read more

Starbucks inside Safeway is small but convenient. Can't complain when we can sip cappuccino while shopping. The only downfall is that they only have a small number of staff so when its crowded the wait could get long. read more

Starbucks - Starbucks located inside Safeway - Coffee & Tea Near Me - Pittsburg, California

After having great service here. I just come to the store and it's 4:45pm abs there is 1 person ahead of me in line. The Barista Larissa tells me she is closing at 5 and will not help me. I get it. It's Christmas Eve but u stated 5 and refused service to me at 4:45. Not even a sorry I'm kinda have to stop service earlier the 5. I come to this Starbucks 5 days a week. Morning staff deserve 5 stars they go out of their way to be helpful. Let's just say I will be finding a different star bucks for my morning run. Maybe Peet's or another Starbucks read more

I needed something closer rather than always going to railroad and suddenly I remembered the Starbucks I'm Safeway! I arrive to only see they are lazy to make drinks ! Came in the afternoon around 5pm and I asked for the s'mores frap and they said they couldn't make it . I then asked for the triple chocolate frap and they said they didn't do that there. I ended up getting a regular mocha and a strawberry refresher. Most of the bakery wasn't in stock.. it took them a while to make only 2 drinks and I waited for about 14 minutes. Disappointed, I'll stick with my usually railroad Starbucks read more

How the hell do you not have any coffee brewed at 7:30 in the morning? You've been open for 2 hours and you're out of coffee. No I cannot wait for you to brew coffee. Some of us actually have to get to work and don't have time to lollygag waiting for you to do your job. The coffee should've been brewing before you ran out. You don't brew it when it's been empty for a while. There's two employees working, you're gonna tell me neither one of you bothered to check all three coffees? Neither one of bothered to brew something? What the hell have you guys been doing? Useless. Useless employees. I would give them zero stars if possible. read more

The lines are long at times but they get crammed with multiple orders. The girls are always funny and friendly when I come in. They always know what I want and have my order ready when I get up there. It's the only Starbucks in town so I understand how they run out of stuff. They are always and I mean always busy. I feel bad for those girls and the management of Safeway doesn't really seem to help out. Get it together Safeway! read more

The customer service at this location is terrible. They consistently prioritize tasks over helping their customers, which creates long lines and long wait times for beverages. However, the interaction with the baristas is even worse. Often times, they are annoyed to even be serving customers. This unfortunately makes the experience extremely uncomfortable. For example, Gideon, the newer barista on shift today, was very impolite when I asked how his day was going. After not receiving a response, he ripped my payment out of my hands (not an exaggeration). I was very disappointed by this interaction, and I wanted the barista to be held accountable. However, after calling the customer service line, I was swiftly disconnected. This is unfortunate because it leads me to believe that I am expected to give up and not express my complaint. Overall, the only time that I've had a positive experience at this location is when the district manager was present. The baristas were perky and efficient, which is not an accurate representation of how they function altogether. read more

I come to this Starbucks almost every day... The Baristas, there, know me by my first name and have memorized my drinks, according to season!!! They have even memorized the drinks of my girlfriend and some of my friends! Great service and great people! read more

I found plastic in my drink. It was too hard to be part of the cup so I think it was part of the blender. The wait time at this location is always so long for not reason. read more

Starbucks - Coffee & Tea Near Me - Pittsburg, California

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The workers here today, Kailani, Darlene, and another worker without a name tag on. None of them looked like they doing. They put something in a blender, stop and smell it, and put something else in there. Horrible wait time. read more

I drive out my way to go to another Starbucks. The workers at this place are so unhappy. At least they can do is fake it when they're in front of customers. Good grief. read more

Bad customer service. These two girls I always see here working dont seem like they know what they're doing. They're always chatting instead of trying to get their drinks right for the customers! These two girls ( i did catch their name) but they suck at their job. I get the chit chat when there's no customers, but while doing your job you can mess it up, like how they always end up messing up my drinks or making it taste horrible. read more

Horrible customer service and the drinks are even worse. Came in for a green tea frappe,now I was a barista for 4+ years I know how to make my green tea anything.. so when I tell you this girl poured half the bag of matcha in the blender, I'm not lying. That's all I tasted it was the worst drink I've ever had. I came in a second time, decided to give it another shot. Once again horrible customer service right off the bat. I got a simple iced coffee with one pump of vanilla, I watched this girl take out an old cup of coffee from the fridge pour it into a different cup and handed it to me, no vanilla or anything. I asked for a fresh one but she acted like she didn't hear me and was 'busy' needless to say I'm done with this SB. I hate it. read more

Starbucks to me always has the best customer service but today that wasn't the case. I was at the register waiting to be helped while the employees talked with one another about going out the night before. One employee saw me but choose to continue the conversation before helping me. When she decide to take my order she continued to keep the conversation going with her coworkers and didn't hear one of my orders and I had to make a separate order after receiving my first. It's just disappointing. read more

Worst Starbucks ever! They messed up my order twice! And it was not just my order, the ladies behind me also complained because their orders were taking a long time and one of their drinks did not have caramel like it was supposed to. And not only that, but they have terrible customer service. Never going back there again. read more