review is about the unicorn Frappuccino. The kids wanted to try it. It definitely looked magical and bright, but the taste was very sugary. My son said it tastes like sour candy and milk, but in a weird way. Almost tart sour. They thought stirring the drink and having it change color was cool. It's supposed to change from sweet to fruity but instead was almost sour milk tasting. My daughter tried the drink back in 2017 when it came out and loved it! Not sure if the drink is made different this go around. She said before it tasted like a tropical cotton candy, but not this time. read more

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I am not sure why there is so many negative reviews on this place. It is small, I'll give you that and the trashcan was super full, but not overflowing, but I would have to say the staff are some of the most cheerful I've seen at a Starbucks in a long time. They were actually being funny and dancing for customers while they were taking their sweet time trying to figure out what to order. We popped in to grab an almond milk latte and a Christmas blend blonde roast as well as shared some warm pumpkin bread. A delightful treat on a chilly morning. They do have some comfy bench seating, but like I said, it is a pretty small venue I'm not sure I could recommend this place to work as the music is quite loud so keep that in mind - if you didn't have to do a call it would be fine read more

Starbucks - Iced almond milk latte and warm pumpkin bread - Coffee & Tea Near Me - Phoenix, Arizona

Small store with tight parking but service was efficient. Staff very friendly. Good representation of the brand. read more

Starbucks - Gingerbread chai latte - Coffee & Tea Near Me - Phoenix, Arizona

Not impressed with Starbucks anymore. Blah service, over priced, and the thrill is gone! read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

Always friendly and helpful at this location. They work fast and are always smiling. Thank you!

Well Sports Fans,Once again I am at my Favorite Place , Starbuck's ! Why you inquire because I love their Coffee and the Ambiance and their impeccable service. Does not matter if I am at a Target Store; like I am now or a Corporate Store on 40th & E. Thunderbird ( affectionately referred to As My HQ). Fortunately they don't charge me rent? My Coffee requires 1Splenda and enough cold Almond Milk so I can enjoy my coffee as soon as it's prepared. 99.99999% of the Barista's deliver my order with a Smile. WOW, I love Starbucks . What went well was Just Another SB Moment read more

Starbucks - Great Black & White photos related to harvesting of Coffee Beans - Coffee & Tea Near Me - Phoenix, Arizona

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I ordered a grande cold brew (plain). I then ordered brown sugar cold foam, but asked for it in a separate cup because i like to add it as I drink it - the cold foam is an extra $1.25 which I didn't mind at all. As I was ordering she sounded flabbergasted that I asked for it to be in a separate cup. I get to the window and she was beyond rude as I was doing the transaction. I received the cold foam and I did not receive the full amount, not even the usual amount they put in the regular cold brews with foam. I kid you not, I received maybe a tablespoon worth. it's like I made their job hell because I asked for a separate cup, I wasn't trying to screw their system and get more out of the usual purchase. I am so displeased and feel that I got ripped off. read more

I am local and remember when this Starbucks was built. I've been wanting to write this review for a long time. I've dined in at least 20+ times thru the years. The service is good (B grade). The drinks & food are standard Starbucks fare (C+ grade). But the ambiance and interior decoration is a FAILURE. Where is that cozy Starbucks feel? Ambiance ambiance ambiance. Grade F. When built it was ok (C) but when they remodeled a few years back, yuk! I base this on so many Starbucks visits in the US and some in Mexico. Even the pitstop AZ CA border town of Blythe CA is much better! Cmon man. read more

The employees here were rude and unwelcoming. My nitro was 75% foam. My black and white mocha came out as a white mocha. Employee dressed in grey sweatpants which is against Starbucks dress code policy. Wonder what else they don't care to follow? Everything by the looks of it. read more

To the worker that just went out of her way to make me feel horrible about my drink that was very clearly ordered correctly and your coworker made wrong - I truly hope you got some sick joy out or whatever power play you thought you had going on. Neither one of us are lacking in brains here. Congratulations girl I haven't cried in years. I hope what ever that was in how you treated me has made your day your week your life because karma is real. So that's all on you. Hope your day gets better. Your words not mine because you might have said those words but you sure did not mean them. You never know what someone is going through all I wanted was a matcha without sugar it's not that difficult but you sure made it be. God bless you because the games you are playing with strangers you will need it. read more

Great location across from Desert Ridge. Fast drive through and friendly service. Coffee was perfect and order perfect.

Awful service for mobile orders. This is the third time I haven't gotten my food when ordering ahead. The whole point of mobile ordering is to grab your food and go. Extremely frustrating when I'm waiting 10-15 minutes for food that I ordered 20 minutes beforehand. read more

What is going on with Starbucks. After ages, gave them another try this morning and were utterly disappointed. We especially told the associate taking our order, NO dairy and light caramel drizzle. When we got our beverage it had real milk and no caramel drizzle on the macchiato. So we asked for this to be remade with oat milk. It was still so bland, had no caramel drizzle or coffee taste and perhaps the worst tasting coffee beverage. This location seems they are making errors at time of taking orders and then messing things up after that too. For $6 a beverage, they need to pay more attention. Also not best place to meet somebody as it's cluttered inside and students are sitting on sofas with shoes off and doing there school work. Total lack of respect for others who don't need to see shoes off while enjoying there coffee. read more

I ordered a drink for my BFF and it didn't have enough brown sugar! She said it tasted like watered down espresso ‍

They showed they were open and no one came to do anything . I came before closing and they acted as if they were closed. Very poor service didn't even let me know. Zero star read more

I used to love this Starbucks. It was my favorite. And then it went downhill. The customer service just isn't the same. The lady has forgotten to give me my change twice. She just says I assumed you wanted to leave a tip... miss mam I already left a tip give me my change ... they just do not properly mix drinks anymore. The floors are always gross and sticky and I just idk the grilled cheese sandwiches are good so I'll give them that. I miss who ever used to run the joint. What happened to Greg. He was the best read more

Ordered two specialty lattes via the drive thru. Upon being handed the cups, they felt light so I checked them once I got back home, only to find they were both around half full. At $7 per drink the bare minimum you can do is fill the damn cup up. read more

Starbucks - Shit coffee - Coffee & Tea Near Me - Phoenix, Arizona

Mhmm.. this location has kinda bugged me it's right by my work so very convient but literally it's open every other day or every other week.... I don't know why but super inconvient when it's the closest one to my job and the next one is at least 10 mins away ... Is there a particular reason some days are open and others are not ??!! Would help out a lot and I'm sure other customers read more

Came from New York and decided to order from this location. I understand that I'd have to speak slower and break down my drink but honestly if I tell you light ice, pls give me light ice, if you put powdered matcha in my drink pls don't leave it in the bottom sitting and not shake it. Who's training this location? Do better read more

I have to say, why, other than convenience and my stupidity , why do I continue to come to this location! This is how I received my drink order. Ugh! read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

12 years since I first reviewed this Starbucks location. Just amazing. I've never lived in one place that long, but time flies. Other than being cramped in many ways this is a great location to get your caffeine fix. Whether it's a latte, frappuccino or iced tea they always get the order right, at least for me. By cramped, I mean I don't understand how everything in Arizona is packed in tighter than sardines. The parking lot is made for maybe 20 cars, but there are that many businesses. Pre-COVID the seating area was always packed making it impossible to find a place to sit. Now for the good stuff. The baristas are friendly and make you feel valued as a customer. The only thing I ask is that you don't line up out on Tatum for the drive-thru. Please just take a minute to go inside, Heck, you probably need the steps anyway. read more

The customer service is slow. Additionally, it is always busy and difficult to get into. read more

For there to be five people working, this is the absolute slowest Starbucks that I've visited. I travel across the nation. The women working on December 4th 2024 were clueless read more

Oh my goodness Starbucks! Help me understand what you are doing. The redesign of the interior is HORRIBLE. Very cold feeling and teeny tiny tables with hard tile floor and chairs that make a screeching noise every time they are moved. People are shuffling around to try and get a spot at a little table and it just gets obnoxiously loud. It was very difficult to have a conversation and enjoy the coffee with the atrocious acoustics. There are two tables outside but they are right beside the drive through which is always backed up. I won't be back to have coffee inside and judging by the reviews on this yelp page, the drive through is pretty disastrous too. Change it back! read more

Love this Starbucks cause there's a drive thru. But when you get to the window it feels like your really far. Also it's in the corner which there's not much room. My order was wrong and specifically told them what I want but at least they fixed it. Usually they do a good job. read more

I have never felt compelled to review a Starbucks before but I just visited this store this morning and had the roughest morning leaving the house. And the gentleman who took my order and greeted me at the window COMPLETELY shifted my mood. He was so bubbly even though I was not and I just want him to know that he made my morning better by being so kind and excited to see me. Thank you!!! read more

This location is close to me. The drive through is near desert ridge so a very convenient location. I have never had any issues with my drinks and the staff is amicable. I love that they are so dog friendly!! The only con is it is located in a narrow corner so when it gets packed you end up stuck there. read more

They get the job done. Very much your average Starbucks. Drive thru was crazy which is why I think the in-house people where slow.

Come here and do the drive thru, but of course they don't have what I want. The staff is indifferent and could care less. I won't be back to this location. read more

This particular Starbucks is one of the smaller locations. The staff is friendly and atmosphere casual. It's different to find parking since it shares a parking lot with other busy stores. There are only 3 tables for outside seating. The drive thru line is usually backed up into the parking lot. It's my least favorite location for all the reasons I mentioned. Overall it's a convenient location, just not ideal. read more

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They are slow as f@ck here! I gave two stars only because at least the drink was made well, but by the time I got up to the window it was almost completely melted. I thought about telling them to remake it, but I didn't want to wait another 20 minutes for a Frappuccino. Definitely would not come back to this location! read more

I used to love #Starbucks. Used to be focused on good #coffee and great customer service but they've turned into a oversized Corp company that doesn't care about quality. I swear something always is messed up at this location. Today half my fams #caramel #macchiatos were spilling everywhere and caramel was all over the dang cup. I used to work at Starbucks, the recipes aren't hard. Pay attention to the lines and quit overfilling the cup. The only reason why I continue to go to Starbucks is because they're on every block compared to independent coffee shops. Starbucks needs to quit raising their prices for sub par coffee n customer service. read more

Super friendly & super fast - my favorite Starbucks location to go to! Customer service at this location is on point!

Hey Starbucks on Tatum! Can we give more training to the team members taking orders outside? There is always a huge line of cars outside & close to the road which is dangerous and causing traffic. Your employees need to utilize the space that's open between car to car & ask them to move up! Just a thought. Thanks! read more

Starbucks - There's a good space between the car making an order and the last car that ordered, to move up! - Coffee & Tea Near Me - Phoenix, Arizona

Stopped in briefly for a quick coffee. Efficient service. Strong coffee. Nothing really different than other locations. read more

If you are in a hurry do not go to this location! On multiple occasions, I have been in the drive through line with 2 cars in front of me, and it takes 15 minutes to get my order. The associates at this location do not know what customer services means and can't recognize regular customers. Despite service issues, my drink order is always correct. read more

I never do this review stuff but I was in a couple weeks ago and had very pleasant experience and thought I should write about it. My latte was great but my service at the register was even better. In particular, one very sweet lady. I can't remember her name but she had short hair and was an older lady, I believe her name started with J?? She helped me out so much with picking something that I would like, I was trying to do something different than regular coffee. She recommended my new favorite drink. Her service made me LOVE Starbucks and this location. This location is a bit out of my way but I'm going to start making the effort to come in and get this great coffe and see this amazing sweet lady. Thank you for the great experience! read more

This was our first time to this particular location and as the other reviews state - it was slammed both inside and in the drive-thru. Took about ten minutes to get through the line, with about six people in front of me and about eight workers behind the counter. They also don't seem to have any storage in their back room, since they had well over 20 merchandise boxes sitting around the the store and unopened. They also had a large pastry metal cart with single wrapped pastries sitting on them. The poor staff looked highly stressed and the cashier wasn't overly friendly, but wasn't rude or mean either. My drink order was correct and tasted just like it should though, and let's be honest - at the end of the day, isn't that all that you really want from your coffee? Overall: B It's a busy location with staff under pressure to get through lines and lots of seasonal merchandise to put on display. It wasn't an exceptional experience, but it wasn't bad either! Still the good coffee I was expecting to get - so all is right in the world. read more

I've worked at Starbucks for 6 years previously and I have to say I love this store! They're consistently quick and friendly. Can't ask for a better store to visit in the morning before work. read more

Worst mobile oder Location I have ever been to I waited 15 minutes past my pick up time and watched people walk in place order and get their drink before me pretty ridiculous read more