I had stopped by here a few days ago, on Friday, and this location was very nice and clean, the service was great and my sandwich and drink was yummy! I got the double smoked bacon sandwich and a dragon fruit lemonade refresher with extra lemonade shaken well. My go to favorite combo here! I also got a cute cup this visit that I saw inside the store. It looks like a mermaid type of vibe and it goes from teal blue to pink! Such a cute color combo! I have a few other cups with this same type of vibe so I had to get this one to add to my collection! This one also comes with a cute straw topper! Such a summer vibe! read more

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Love this Starbucks! The Strawberry Frappuccino is incredibly delicious, sweet, refreshing, and full of fresh strawberry flavor. The staff here are always quick, friendly, and super helpful, which makes every visit enjoyable. Definitely my go-to treat spot! read more

20 minute wait for a tall coffee this morning. Just poor service. It can't possibly be that hard, yall.

I am not from this area and looked up a Starbucks near me. 6:00 in the morning on Saturday April 25th. The woman at the register never smiled at me barely looked at me and said what do you want? I asked for a venti cappuccino and if she could put Sweet and Low in the coffee before she added the foam. Everybody is always very accommodating on this. She flatly said we don't have it so I took one out of my purse and handed it to her and she says they won't put it in. I will never come back to this Starbucks and I am moving to the area. I would highly NOT recommend this location. read more

Super friendly and kind and an amazing environment! Thank you for helping me start my day! read more

Starbucks - Love the customer care ! - Coffee & Tea Near Me - Phoenix, Arizona

slowest starbucks ever didn't even fill my drink up all the way when i got it i genuinely don't understand how there were that many workers yet they weren't doing anything read more

Starbucks is definitely my fav! The coffee is so delicious. They always get it right. I've never had a bad experience with a staff member

Incredibly good experience while our first visit to this location. Super sweet service and cashier. They were welcoming and went way beyond with offer that saves $ for us. Store has good safety measures for corona. Marking with six feet distancing. Store is no entry zone. Order from the main door and receive your order at same place. They have setup a table on the door blocking the entrance. All associates had mask and gloves. Following all guidelines needed. Coffee and refreshers were just being Starbucks so no need to say anything about that. But service was fast and loved the experience while chatting with associates. read more

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Don't worry about being prioritized at this Starbucks even when being told you will be seen next. If you seek not getting served and being cut by other customers without staff not following through with their promise of service, then come to this Starbucks. Waste of time. Service here has gotten worse over the last 15 years. I will not be returning to this Starbucks. read more

I showed up at 5:36 with the floors looking already swept & door locked. When it says online they close at 6pm.

I came to this Starbuck's location Tuesday morning before going into the office. It doesn't have a drive through, so you'll need to park and enter the Starbucks. Inside the Starbucks location was relatively clean and well stocked. There are two registers. The staff at the location was super friendly and quite helpful. I had ordered a special order, the chicken, bacon, sausage biscuit, without the sausage. I also ordered a medium hot chocolate. Service was super quick! The individual preparing my hot chocolate put whip cream and chocolate syrup on top as well! The order didn't take longer than 5 minutes to prepare! I was in and out of this Starbucks quickly! The chicken and bacon biscuit was interesting. It could of used a little extra flavoring, maybe a added egg and additional cheese. The hot chocolate was perfect! Sweet and delicious! I'll be back here again for breakfast! read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

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Decided to meet a friend at this Starbucks since it was middle ground for us. The place was located in an outdoor shopping area. The inside was clean, but they were missing anything that would normally be at the condiments area (probably due to COVID protocols). The seating area was very limited. (Probably another COVID thing.) So we were lucky to find a table inside. There was outdoor seating but with it being over 100 degrees out it wasn't an option. I opted for an iced Pumpkin Spice Latte. This was the first time I went iced and not hot and it was good. My friend had a modified PSL but they did not get her order right. This is the reason for the rating. Also the team members working weren't very personal and just seemed in a hurry to get orders and get drinks out. All in all it was Starbucks coffee so it met their standard. We may or may not be back. read more

Starbucks - Iced Pumpkin Spice Latte - Coffee & Tea Near Me - Phoenix, Arizona

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5 people working, one taking orders & one making drinks. Please make it make sense?!?

Love coming to this Starbucks because first it's close to my house & 2nd I'm a regular here & they love getting to know their regulars. It gets super busy at this Starbucks though. I love using my Starbucks mobile order so I don't have to wait in line, cause sometimes the line is all the way to the door. Also when I do use mobile order it takes abit long sometimes cause it's super busy. My favorite drink is the caramel frappacino. read more

I LOVE this Starbucks. They're friendly and most importantly my drink is always made properly/the same no matter who makes it. My fav in the entire Phoenix area by far. When you're spending $10 on a drink, you want it to be made right every single time and that's why I go here. read more

Walked in no one even looked at me to say hi just silence. Stood their for minutes to even get acknowledged, the girl says to go order? Saying yes shows my order hasn't come in yet even tho I ordered it 12 minutes prior to showing up. The blonde manager telling me I probably choose another location, assuming the customer was at fault. Order finally came in their machine when I made the order 12 minutes ago. The blonde manager then made the drinks, did not even say goodbye to me. Everyone at this location needs to learn to at least say hi to the customer. Disappointed read more

This is a well laid out store, the staff were friendly and welcome to accomodate my particular irregular choice! Parking in the mall can be a little chaotic. has wireless, outside seating with shade. read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

This place is right across the street from where I work , two times this week they have been out of cold brew.... They said (and I quote) "they keep forgetting to make the cold brew" I work in the food industry and that would NEVER fly at my work ..... they are great when they don't "forget to make the cold brew" ..... but who says that ???? And whoever is in charge of cold brew ..... maybe they aren't qualified? Just a thought .... read more

Seems like a nice Starbucks overall, but I was disappointed to find that there were no outlets by any of the seating. Was hoping to make this a new study location, but I'll have to find another unfortunately. read more

You can't go wrong with a pumpkin spiced iced coffee. And it was waiting for me when I got to the end of the bar. This may have been the fastest service I have ever received at a Starbucks! read more

Starbucks - Pumpkin Spiced Iced Coffee - Coffee & Tea Near Me - Phoenix, Arizona

I've been waiting for 10+ mins not been acknowledged once. Not one employee will look my way. I had to stand where no other customer can receive there drink until they would acknowledge me. Lane a young female at the register could welcome everyone else into the store but me. Cidney lane and Karen have absolutely terrible attitudes. Do not stop here. Literally saw an entire building order there drinks and receive them before they could look my way. Typical young workers read more

Stopped off here a few times when we were over in the area. They are always quick and efficent with moving through any lines. The staff is friendly and helpful. They even were kind enough to fix a drink for me when we stopped through after going to a different Starbucks close by that messed up my order in their drive-thru and we were gone before I tried it (too hot to try right away). The cashier was very nice about it. Overall: A Great staff, quick to move things along and clean. read more

I was in the other day and the walls and shelves were very bare. Made me wonder if they're going out of business. PROS: 1. Parking is easy. CONS: 1. Extremely slow service 2. I asked for easy ice and ended up with a venti 3/4 full with ice. read more

The drinks here are delicious but they are always so crowded. I used the app to order and pay ahead thinking this would help but no. Many customers were frustrated with the wait and there was only one drink maker. I arrived and my bagel was given to me without cream cheese and I waited 20 minutes for my hot chocolate and by then my bagel was cold as I waited for cream cheese too. I love Starbucks but this location has to do better at completing orders before jumping on new ones. I would say being more friendly would help too. I am willing to give them another try. read more

Annoyed! The banana nut bread that I received was hard. I asked the cashier for a fresher piece. She informed me that all of the banana bread were the same. Strange response; however, I figured that perhaps I could warm it up once I arrived at work. Once at work and prior to warming, I opened the bag and noticed that not only was the banana nut bread hard, it appeared to be burnt (like it had been previously heated up). If I wasn't already at work, I would have taken it back. Instead, I now know not to visit this location again. read more

I was so sad when the starbucks on 39th and pinnacle close down. I literally work 6 stores down. So I can walk down on my break and get my venti GREEN TEA WITH BERRIES. Yummmm. now that they move it to 39th and happy valley with a DRIVE THRU its so hard to go there. The line is so long and same goes to the drive thru. When they first open i went in and they recognized me right away and remember my drink instantly. Great costumer service and great drinks :) read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

every single time i order extra inclusions it's like it's there way of seeing extra and deciding to put half of 1 scoop... like this is not 3 scoops of inclusions... read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

Sweet/friendly staff. The place wasn't really too packed when I went in. My drinks were made correctly and in a timely fashion. Only thing I don't really dig about this location is how dim the lighting is. It makes me sleepy. I recommend it if you need a pick me up and you're nearby! read more

I am not big on reviews and I typically will pick a small independent coffee house over Starbucks any day of the week. However the one in Barns and Noble on Happy Valley Road is the exception. The reason why, the people who work there. The are all very considerate, patient and excellent at customer service. If in the neighborhood, and in need of a coffee, this is the place. read more

Busiest Starbucks I've seen and I've been to allot.. waited half hour for iced coffee..something about their order processing/ mobile orders

I have never written a review in my life but that upset me too much to pass up. I picked up a mobile order latte (grande) I felt it seemed a little light almost as if someone drank it. I opened it and this is what it looked like (didn't take a single sip). I told the baristas who told me this was normal for this coffee and were extremely rude. They said this is what it looks like. I order this drink multiple times a week it's never been this way before. 6 dollars for half a cup. This is basically a tall in a grande cup. I Will never go back to this location. Terrible service read more

Starbucks - Coffee - Coffee & Tea Near Me - Phoenix, Arizona

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They don't give you a full serving of coffee. I appeared for Carmel and got like one tiny line of it. I've been here twice and they don't seem to know what they're doing. Unfortunately for me it's the closest one to my job. read more

Liam is a great manager. He was accommodating and honest and made my experience to this location a pleasant one.

Just ordered the new black and white mocha. It's delicious. Sometimes their new drinks are overly sweet or just a little too adventurous, however this one is on point. If you are a big chocolate fan definitely try this one out. I'm hoping they keep this drink year round. So as far as the service at this specific location it's normally really good. I have gone in some mornings and the gals are overly talkative and it slows down the line. I try to avoid this location if I'm in a big rush. Anytime else during the week when you aren't in a rush definitely stop by this location, they will make you a great drink read more

Be prepared to guess when your drink is ready.They make the drink ok clean place but the Barista girl just wants you to guess and ask her which drink is yours read more

I came in yesterday and ordered 8 pumpkin spice lattes one for myself and the rest for my baby boys daycare!!! I got all of them safely over to the daycare while juggling baby and then got back out to my car to find that only mine which was soy was made wrong with no pumpkin so I took a big gulp of soy and espresso yuck!!! Hillary there made sure coming in this morning that I had a replacement as I hadn't the time to go back and trade it out yesterday! That is the kind of stuff good service is made in! Hillary and this location get a huge gold star!!! Thank you for making my morning!!! read more

Starbucks - '''Tis the season for pumpkin spice in my belly!!! - Coffee & Tea Near Me - Phoenix, Arizona

Worse than before. Asked for a dark pour over (as for some stupid reason all Sbux stop brewing their good (dark) coffee after morning. Watched barista finish up the pour over and proceed to top it off from the tank of Pike! She brought it over and I said "did you just put Pike in the pour over?" She said "yeah I wanted it to be full." Clueless. Unbelievable. Manager remade it but took forever and NO real apology, get the sense they do it all the time. read more

Located in the strip that faces Lowe's, just a few doors down from Ray's pizza. I've had bad service a few times at this location, the seating is excessively limited, and the parking can be bad at lunchtime because of the surrounding lunch spots. Worst time is a weekend at lunch when the lunch parking & Lowe's parking are so bad that it fills the span of the parking lot between the two. There are a lot of young college aged kids working at this location, so that could be part of the problem. read more

I showed up a little after 5am... On a Sunday morning. The girl behind the counter was both cheerful AND friendly. The coffee was hot and tasted great, too: Five Stars for being open so early and seeming to be happy about it! :) read more

Having worked for Starbucks years ago I know what it's like behind the bar. What frustrates me about this particular store is it never really seems to be "busy" but they are consistently slow! I've been coming here since they built it and I've seen staff come and go. Still one of the slowest Starbucks locations I have ever been to! I'm not sure why exactly but nobody ever seems to be in any kind of hurry behind the bar. It's aggravating knowing I used to be timed at how fast my crew could crank out drinks at some of the busiest stores in Arizona. I am a loyalist, and I'll keep drinking the coffee, but I think I'm done here and ready to find another location to visit. If you're in a hurry, STAY AWAY from this one. read more