The barista at the Starbucks are very helpful, nice, and friendly they have great customer skills thank all of you guys for your help and your patience for us people that sometimes don't know what we want. read more

Ordered Canon Ball energy refresher they argue it has coconut milk when it doesn't. Just take the extra time to go to a different location the customer service needs to be re trained and they don't know how to make drinks. They asked how do I want it when you literally are just asking for how it's called for. Had to show them on the app, wasn't even being difficult, didn't ask for substitutions just wanted it how I always order it. The point of Starbucks is consistency. Makes you wonder how many issues are created for other locations with them making their own recipes. read more

Starbucks - Cannon Ball Energy Drink insisted it is made with coconut milk - Coffee & Tea Near Me - Pflugerville, Texas

This is the most festive Starbucks I've been to this season. I'm sure we are all in search of that this time of year. The signature holiday coffees, snowman cookies, and festive cups. The service adds an extra smile to your face, offering that jingle spirit. I'm so happy I went inside. At first, I was in drive-thru, but the line was so long even for Starbucks. Also, the parking lot isn't that big, so it was causing a bit of a traffic jam. But no need to worry, other parking lots are connected to this one, so it's not really a problem. I sat longer than I should, but the festive feel inside kept me awhile. The kids with their parents were playing with the elves, having a great time. It is really a festive location, so I think everyone should stop by and bring the kiddos. read more

See all

Just bought a plain coffee and they gave me 3/4 cup full. I don't appreciate that . We pay a lot of money for a cup of coffee ,they should give you a full cup. I said no room for cream. I take it black.Plus cashier had a bad attitude. I need to stop coming to Starbucks. read more

I did mobile order today. The service was quick and the baristas were friendly. And I also love the place, very clean

Stopped by for a mid day pick me up with a cold tea beverage. Service was quick and the tea tasted amazing. The location itself and the decor can use a little TLC but the service is usually pleasant. read more

I'm a frequently costumer in Starbucks, but lately I'm being disappointed, always ask for Macha ,and I have to ask little ice,because the drinks are only ice ,but now is getting worse, only ice and sugar ,no macha ! Is already expensive, plus tips ! I gave tips because i want to be nice with people ,but they don't care! I'm not mad at them I'm mad at myself for keeping buying there ! Pflugerville parlay Tx read more

Starbucks - Ice,with sugar from Starbucks - Coffee & Tea Near Me - Pflugerville, Texas

They can never make coffee right it tastes like ass, get new baristas. And they are rude asf when you tell them THEY messed up YOUR drink. Y'all need to fix ts read more

This is my neighborhood Starbucks location. Sometimes the the lines are annoyingly long and in my own head, I'm fighting with other cars to snag a coveted spot even though I can't figure out how to actually get into the line. Nonetheless, every single barista and person working here is always so friendly and always make me smile. I can't even imagine what they must deal with during these times. Anyway, I'm a super fan of using the app to order in advance. I've never had any trouble with the app and my order, no matter how wild I think I might get, is always on point. My favorite special order is the Iced Chocolate Almondmilk Shaken Espresso. I can't get enough of it. Maybe because it gives me childhood Ovaltine vibes. I love the chocolate malt flavor. But, alas it's finally the season of everything pumpkin!! The Pumpkin Cream Cold Brew is amazing! I'm sorry to say, but it replaced the PSL for me. It's cold, refreshing, and full of dreamy pumpkin cream. The Iced Apple Crisp Macchiato is a clear game changer. I never considered coffee and apple as something that could go together, but after trying this, I can't imagine a better pairing. If I could figure out how to cut the sugar in this one, it would be my go-to drink! read more

Starbucks - Coco enjoying her PupCup. - Coffee & Tea Near Me - Pflugerville, Texas

See all

Super friendly staff, came during a big rush and enjoyed hearing them cheering on and encouraging each other. We love coming here in the morning before school drop off and work read more

Beyond excited..I only drink coffee on occasion and not a fan of the hot chocolate but I finally found a hot drink I love!!!! Ordered ahead in the app, order was being made upon arrival and the staff immediately acknowledged me, asked if I was Beverly and let me know one drink was ready and the other one in process. Hoping this drink is not seasonal because I'm in love, I normally order tea or a vanilla bean frap so I've been longing for something hot that would hit the spot. Todays weather forced me to find something..so glad it did! read more

Starbucks - Coffee & Tea Near Me - Pflugerville, Texas

See all

This is the worst starbucks I have ever been to. Waited an ungodly amount of time in the drive thru. Absolutely horrible system do not come here. read more

News this morning said go to get your free starbucks coffee for Veterans' day, and it did not specify plain coffee and the cashier stuttered as she told me it was just a plain coffee and yet said she can add cream crulee and then charged $4 for just brulee pump? read more

there is a younger girl, she wears glasses and usually a mask. I can't express how amazing she is. she is absolutely so sweet and she always draws on my cups! i absolutely love it and it always makes me smile! I again can't express how happy i am when i leave that place! she is truly amazing! and if you are reading this! I hope you have a wonderful day and night 1 million times over! read more

This is the best Starbucks around. I sometimes drive 30 minutes just to get a drink here. The baristas know what they're doing unlike the ones on parmer. Thank you Pflugerville pkwy!!! Also this location is decorated with wonderful flowers. read more

Gotta say... very appreciative. After going in to check on my order, my error place my mobile order for my SB back home. The team here jumped right in and made our order ASAP and didn't charge me. Needless to say, they got a good tip! read more

Starbucks - the counter of a coffee shop - Coffee & Tea Near Me - Pflugerville, Texas

Very deserving of a 5 Star Review! * I've been that person who comes at the last 10 minutes before closing with a 10 drink order. They were way too nice and accommodating. * ALWAYS friendly * Drinks are 99% correct with my crazy big orders * They have extended hours read more

bruh they lied and said the cherry powder stuff was seasonal when i literally went to another location and got it

Typically never anything bad to say about this place but today I asked for a water for my toddler. They gave me a water and as soon I drove away I noticed there was a whole cap from something inside and not even filled all the way?! Such a safety hazard for 1! Not paying attention, 2! I know it's free but freakin cmon people read more

Starbucks - a hand holding a plastic cup with a green straw - Coffee & Tea Near Me - Pflugerville, Texas

I sent my husband to buy me a Pumkin spice latte (use my own 18 oz starbucks cup). The girl told my husband that the cup would fit a VENTI (20 OZ) hot drink and recommended my husband to get a venti. My husband did NOT know much about starbucks and he agreed to get a venti. We used our own cup and The girl forgot to give 10 cent off ( I dont care much about 10c, i DO care about to get 25 points when use your personal cup, i need points/stars to collect 400 stars to redeem a free Tumbler, im a collector), my husband had to reminded her. He brought it home and I was so mad ,the 18 oz cup didn't even full. They gave me a GRANDE (16 OZ) and charged me a VENTI. It's completely NOT right to charge overpriced and give customer less amount. read more

I found this a the bottom of my matcha latte today. Thank goodness I drank it slow and didn't consume it. This is unacceptable!! read more

Starbucks - Went today to get a matcha latte and I found this on the bottom of my drink. This is unacceptable. - Coffee & Tea Near Me - Pflugerville, Texas

I want to start out by saying that the drive-thru service is great and always lovely!!! However, the drinks are not. It seems like they do not know the recipes. I can go to 2 other Starbucks -Hutto & Louis Henna and their drinks taste almost the exact same. and are really good from the drink to the foam on top, etc. Pflugerville- the drinks never seem to compare; they are either not sweet enough and or no flavor and the foam appears to be watered-down milk. So, I am not sure if they really don't know the recipe or if they are trying to save money by using less pumps-syrup, cream, milk etc. Starbucks may want to shop this store for recipe consistency. It just sucks that I have to drive out of Pflugerville for a Coldbrew or Chai Latte. read more

Coffee... life's blood... the elixir of youth... gogo juice... a necessity for intensity... As you might be able to tell... I like coffee! I can drink it all day... and usually do. There was a time when I would go to Starbucks multiple times a day... I loved it! I still love their sweet triple grande upside down nonfat Carmel macchiato! It is literally one of the good things In life... but I don't like the cost as much! I mean it is still coffee... right? So I treat myself less often then I used to. This particular location is the closest one to where I live so I have been here often. In the AM the lines can be ridiculous! The people inside have 3 speeds... 1 in no hurry, 2 slow as *^#*, and 3 dead. And one attitude... I don't care!? Since when has it become hip to be indifferent to customer service? Coffee is still good, facility is clean and taken care of... but in the morning people need to move!! Maybe the employees need to drink a little of what they serve and get some go go in their steps? I have been here at other times and it is better... but my recommendation is to avoid this one until after the morning rush. read more

Starbucks - Not busy today... and very attentive!! - Coffee & Tea Near Me - Pflugerville, Texas

Let me preface this review by saying I greatly appreciate everyone that's working during this pandemic. I hesitated to write this review simply because of this, but ultimately decided it would be best for others to hopefully see this. My last few orders from this location have been some of the lattes I have ever experienced in my 32 years of life. I've been able to see every layer of the latte as if the barista made zero attempt to stir it together, and even after I stir it, the coffee just tastes....disgusting. I've ordered several different kinds, and this has been the case every single time as of late. I definitely will not be going to this location from this point forward. read more

Seriously?! I go to Starbucks nearly everyday for my drink and espresso beans and nearly every time THIS STARBUCKS GETS MY ORDER WRONG... I have tried to reach out through the app so corporate knows to review this location and work on the team's listening skills or comprehensive training, but the app doesn't seem to pinpoint one locations review to the next - I will keep looking into this. In the meantime, I try to get out the door extra early to go to the location in Target; getting out of my car and standing in a line is worth getting my order correct without complaint or compromise. It's honestly just annoying that they don't seem to get the order right, let alone feel recognized when I drive up. I noticed a few other complaints from folks about not getting the order right and having to go to another location too... When will we be heard? This location needs improvement. read more

pflugerville, tx starbucks on pflugerville pkwy and 685: 1--consistently rude service from their employees; they act like they're doing the customer a favor. if you hate the job so much---then quit. 2--"consistently inconsistent" drinks---where is your quality control??? the frozen frappuccinos are either: ---85% runny, drippy liquid, 15% ice ---85% ice, 15% whatever else they put in there either way, the drinks were disgusting. i will never, ever return to this store. ruins my day. read more

I am a young black woman and the store manager of store #14099 (Alvaro Quintana) aggressively approached my car wearing basketball shorts, t-shirt, and bandana telling me to move from a spot where I was waiting on an online order. He frightened me and I asked if he worked there. I told him I would move, but he continued to stand there yelling at me. He then called the police and continued to verbally attack me. I called the district manager, but she did not answer. I am a loyal customer of Starbucks and only heard of this type of treatment. Is this company policy to approach customer cars without a uniform and call the police on the customer? I will NEVER return to the STARBUCKS at 1709 E. Pflugerville Pkwy in Pflugerville, Texas. Something needs to be done about this type of inhumane treatment of others. read more

I love the drinks and atmosphere of the starbucks. I don't like how expensive the drinks are getting though. My drink usually takes a while to come out. At least 10 minutes. So the service isn't that great, but the drinks are so worth it! read more

This is our home Starbucks. We know many employees by name and vice versa. I've read some of the other reviews. Here are a few tips - If there's a long line at the drive thru, go inside. We frequently see long lines at the drive thru, walk in the door, and order right away - then laugh at the people that refuse to go in. To those who complain about both the speed of service and inaccuracies, when they're slammed, it's going to take a little bit. If you went inside, you'd see how hard they're working to keep up with orders and bang drinks out. These are mainly hand crafted drinks that take some time. If you want a super fast drink without getting out of your car, McDonalds serves coffee too. There's a reason you come here. The management and staff here are amazing. If you go frequently enough, they really get to know about you and get to know your weird order quirks. (Such as my husband not wanting his tea shaken.) Every person here works hard. The store has a culture of being dedicated to your order being correct and tasty. If it's not - speak up. They've always happily fixed things. Also, there's a 2nd Starbucks with a drive thru at Pecan and Central Commerce. And if you're short on time, you can preorder online through their app and run in to grab it. read more

I just don't understand. This store needs new management. It lacks the Starbucks culture. Any given day from open until noon the line is wrapped past the bank. Clearly- the shift leaders aren't trained for volume. Do a limited menu at this location if unable to train for success. read more

Rude service, Workers just say "morning" not "morning what can I get for you" Also cant make good coffee!! I regret coming to this starbucks everytime! read more

I attend this location quite often and this had to be one of my worst experiences. Service: Greeting from when I walked in was great. Customer service was welcomed snd placing my order was friendly, until my order was being prepared. I ordered a beverage with no water, light ice as explained in my order. I received my order with water & a lot of ice. I explained I ordered a beverage with light ice & no water. Again, my beverage was remade with the same issue. Finally, I asked "Does my order have the instructions of no water & light ice?" The employee says "Yes...my mistake." "Would like for me to make it again?" (A blank stare)(Strike one). "Yes, please." Finally, my order was made properly but there is a "But!" While my drink was being made for the third time, other employees were just standing around while areas of the counter & work areas needed cleaning and seem to of no concern at the time of service. (Strike two). Overall: It is hard to recommend this location as it is close to my home but is not great on service. I feel there is a lot room for improvement. Mainly in customer service but also being productive & making sure the areas are staying clean especially during the down time. I hope they can make these improvements in the near future & hopefully the gentleman with dark hair & black glasses will provide better customer & be more attentive to the orders instead just rushing through orders. read more

Wow, just wow. I was absolutely blown away with the efficiency and customer service of this location. The entire team of baristas worked flawlessly together, constantly communicating and covering for one another for whatever was needed. There was no egos or hierarchy, they were just all focused on providing exceptional service in a speedy manner. They were also extremely pleasant and friendly with high energy greetings and genuine care for customers. Exceptional service and would HIGHLY RECOMMEND. read more

‍‍‍‍‍ So, I didn't want to be this person. I've tried to give this Starbucks a chance however, the drinks ARE NEVER made correctly. In the past I usually avoid this place like the plague and drive to the Starbucks on 1825 or Louis Henna,however my son had a good day and asked for Starbucks. I live within close distance to this Starbucks, so I thought I would give it one last try!!!AND I AM SO SORRY I DID.... I PURCHASED THE NITRO COLD BREW, my drink I have every Wednesday at every other location. It was brought to me fully mixed, that was the first issue, I asked the young lady why was it mixed-she stated that's how its made(I receive this drink every week and its not) ok, I drive off and proceed to have a sip.... I cannot even describe how it tastes.... Wait I got it think about that first time u were a child and you tasted coffee, that was it.... IT TASTED Like A CUP OF MILK WITH A BURNT FLAVORING OF COFFEE... HOW IS THIS EVEN POSSIBLE.... I'M BEYOND DISAPPOINTED. How can we get these kids retrained... or retrain the trainer... something needs to give. I mean I guess I can just drive to my other two locations, but they're out of my way. CAN'T A GIRL JUST GET SOME GOOD STARBUCKS read more

Starbucks - Nitro cold brew - Coffee & Tea Near Me - Pflugerville, Texas

See all

Staff is friendly, no qualms with my order but to have a barking dog in your lobby that clearly isn't providing any medical services or need is a stretch I feel. These people were camped by the entry to boot. read more

My carmel machiato was ok but the service was so slow. It seemed like there was a lot of people working but nothing was getting made quickly. I understand it takes time to get drinks made but when you spend $20 on 2 drinks you do want to have to wait 30 minutes. read more

Always get treated greatly by staff! Not just this Starbucks, but every one I've visited has run out of many drinks due to the holidays and large amount of visitors. This is not staffs fault, but more higher up!! Love my Starbucks!! read more

This is the most disappointing Starbucks I have ever been to and I have been to Starbucks in Japan, Canada, and pretty much all over the United States and this is the worst one out of all of them. The employees here will literally lie straight to your face. You can tell them that you are lactose intolerant and that the milk in your drink is for sure regular milk and not soy and they will argue with you that they did make it with soy, even going as far as showing the empty carton in the trash can, yet the taste is off, I feel like I'm going to throw up anytime I try to drink it which is part of my lactose intolerance, and the color is off and looks EXACTLY LIKE REGULAR MILK which dilutes the color more than soy AND smells like regular milk!! This same location gave me the excuse why my chai latte is so weak is because the pump is broken and yet anytime I come back and tell them my drink is too weak, even after requesting 10 pumps in my drink, it's all my fault. Either I "didn't ask for enough pumps" (which is f'ing ridiculous considering I'm asking for 9 to 10 pumps and the average is 6 for a Venti) or I just don't have taste buds apparently. This also means that with a broken chai pump, they are ripping off their customers and the only way the customer can know is if they tell them that their drink is too weak. Customers are thinking they are getting six pumps on a venti chai when it's actually half that because of their ADMITTED BROKEN PUMP. Which again, is the customers fault, not theirs as I have been so rudely reminded repeatedly.Today I had to go back three times to fix my drinks and every time I went back they were more rude than they were the first time. I had little high school girls rolling their eyes at me while also trying to argue with me that the drink was properly made even though the customer is in their face telling them that it's not and they are the ones who told me about their broken pump in the first place, all while a bunch of customers are waiting. I thought the customer is always right and they used to hand out cards anytime they fk up the drinks so you could get a free one and they don't do that anymore probably because they fk up so often!! Ronette, you are such a disappointment. You used to be one of the kindest employees working the drive-thru thru but after today, I think you are absolutely unworthy of working a drive-thru even at a typical McDonald's based on your rude behavior and the fact that you know I am one of the number one customers at this location and you treated me like I was some idiot that was wasting your time. Your rude responses and berating me over having to bring the incorrect drinks back to the store, (something that I have never ever been asked to do before because all they do is dump the drinks anyway and it's also as I have been told before "a sanitation issue") has made me never want to return. This Starbucks is also constantly overrun by flies, their bathroom is disgusting and is probably cleaned maybe once or twice a week, the rest of the employees working there are rude, selfish, and should not be working in any kind of customer service as they are obviously typical high schoolers or adults with the exact same mentality that have no idea how to run a business or how customer service even works. DO NOT GO HERE. You are better off at any of the other Starbucks, especially the one off Louis Henna or the smaller one off I-35 by Taco Bell. They have gotten my drinks right 90% of the time while this Starbucks gets it wrong EVERY. SINGLE. TIME. And then make it out to be my fault while also being rude to me when I ask them to correct it. And if you read other reviews you will see that they mess up the orders constantly and yet they still have the audacity to act like we are the issue!! I have never been so upset over rude customer service in my entire life. I was so kind and polite even though they messed up my order and I politely asked them to remake it TWICE, even going as far as waiting in the drive-thru line again so I didn't take time away from other customers. But of course none of that matters. I contacted the corporate office and I will be leaving negative reviews on every single website that allows reviews. I am sick and tired of the lack of management at this location especially since I have dealt with the manager myself before and she was just as rude as all of her other employees. This location also has hours listed on their door and they are supposed to close at 10PM on weeknights and they don't. You can find them closed at either 8, 9 or 10PM, doesn't matter what day of the week, they close whenever the fk they feel like it. I have never seen a place so overrun with such rude, uptight, awful, unhappy, emotionally vacant employees that should be immediately fired. But like I said I have dealt with a manager and she is just as bad so it figures that she has an entire crew full of a-holes. read more

We have been to this location numerous times. They always prepare good coffee drinks. Today I tried the new "Lemon Bar" frappacino. It was o.k. Tasted like a mild tasting frozen lemonade. It was just my personal taste. I like the coffee frapps a whole lot better. This is a nice location and we will visit again soon. read more

Starbucks - Coffee & Tea Near Me - Pflugerville, Texas

Great staff, great drinks, great vibes ! I'll never go to another Starbucks. I love that the baristas are always in a good mood. Even when it is busy they know how to get the job done read more