This location has Great costumer service.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Starbucks - They were so sweet with this!!! - Coffee & Tea Near Me - Patterson, California

Never going to this location on a Sat @ noon. Drive thru is long as ever but baristas want to have full convos w/ guests at window. App states order was ready to go but still waiting 5+ mins at the window for order to still be made incorrectly. Waited even longer for a remake for them to not even fully place and close the lid on properly. Ridiculous. No issues like this in the AM. Do better. read more

First off, the overall vibe was very much "I don't care, I'm just here to take your order." That's exactly how the staff came across. I ordered a grande iced decaf mocha, and I know what a mocha is supposed to look like--I've ordered plenty of them before. When I got to the window, I told the girl it didn't look like a mocha. She tried to tell me it was lighter because they had to add a lot of decaf shots... okay. After I left and took a closer look, I realized they had actually given me a frappuccino. I went back and explained I didn't order a frappuccino. She kept asking, "So you want a mocha over ice?" Yes--that's what I ordered in the first place. The baristas there don't seem very knowledgeable, which explains the mix-up. What made it worse is they didn't even use a new cup--they remade the drink in the same one. I also asked for light whip, and I watched her load it up anyway without even checking the cup. Very disappointing experience. I honestly can't believe there's this level of carelessness from the staff. Zero stars! read more

Simple ask! No cream! What is so hard about that?! I don't get what's going on with these places also take a lesson from McDonald's on your coffee cups. They're always spilling read more

Starbucks - Spilled coffee - Coffee & Tea Near Me - Patterson, California

Not sure why they give the option to customize your drink if they're not going to make it how you order? I asked for light ice and they gave me mostly ice. read more

Starbucks - When you ask for light ice and get mostly ice. - Coffee & Tea Near Me - Patterson, California

Very quick and nice employees, very clean restrooms. Drinks tasting very good!!! i would definitely go there again if i ever find myself wandering through the town of patterson read more

This Starbucks is fast, on point and friendly. Good customer service. Why not 5 stars? Inside is not clean. read more

Starbucks - Mocha Frap - Coffee & Tea Near Me - Patterson, California

Terrible, service, terrible taste, and just overall bad choice to ever come in this place. They don't know how to take accountability when they made a mistake and have bad customer service. But I see why all the reviews are bad for this location. read more

This place really needs to improve their customer service. I ordered Matcha latte with salted caramel foam and no ice. What I end up 3/4 of my drink was filled with foam, because I didn't get ice. They do this every time. I pay $10 for the drink and I end up with 2 sips of drink. I have asked them to remake it but they give me the same cup again. It's so upsetting! I'm sure I am not the only one they're doing this to. That's cheating people and being really cheap otherwise this would not be happening. I will not be going to Starbucks anymore I'm done. read more

Samantha and Lindsey are awesome!! I love the staff there, always so friendly. I feel like I am visiting my friends when I go there. They always take great care of myself and the dogs. They treat me like a friend, not just a customer. Love the food, drinks and atmosphere. We also enjoy sitting on the patio with the dogs. read more

Horrible customer service, prepare to be ignored and treated like you are irritating them by being at the counter.

Grilled cheese on sourdough.... Yumm! And, the hot chocolate really hits the spot. The Chai tea gingerbread served warm is a winner

Wow this place has some really bad reviews which I really don't understand. We've been coming to this Starbucks for almost 2 whole years since moving to Patterson and have only had one slight mess up on a drink order. We always do mobile ordering and when we walk in it's ready to go on the counter. We've even gone thru the drive thru and it moves quickly. As soon as you walk in the they greet you and are super friendly! We definitely will continue to keep coming back to grab a drinks! read more

Starbucks - Outside - Coffee & Tea Near Me - Patterson, California

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WORST.STARBUCKS. EVER! I am not sure how it always takes forever, at anytime of the day , but be prepared to wait, for a lackluster drink that vaguely resembles your favorite drink. read more

I got kicked out because of my tiny dog (cavapoo). I didn't even get the chance to order anything. Oscar Zuniga is an incapable store manager. read more

Starbucks - I got kicked out because of this guy - Coffee & Tea Near Me - Patterson, California

Please explain to me why it is so hard to make my drink correct!? Venti mocha decaf with no whip and no foam, stirred well with no room! I get a venti half full of coffee. If you won't make it right won't you tell us but instead you make the drink incorrectly. I had to ask twice to get it done and then my cheese danish is no longer warm. I use to order four drinks a day every two to three times a week. I stopped that because my drinks were not correct and I drove from Newman. Today I happened to be in the area and stopped for coffee.. it took your employee three different times to make it correct and the danish I ordered with it was cold. What was funny, the barista told me that if the drink sat for a while that the foam went away and it would no longer be a full cup of coffee! read more

Drink was good but it took us 20 minutes in drive thru and only 4 cars ahead of us. I've never been in a SB drive thru that long.

My favorite location! They have really improved from the early days. My order is always correct and ready when I pick up using the mobile app. They fixed their drive thru issue as well. I appreciate their friendly customer service, and even when they are busy they acknowledge you. Great job Starbucks! read more

Worst Starbucks experience ever . I went thru the drive thru I had orderd 2 Drinks I payed about $12 total and I gave 20$ and the girl that was handing me my drinks her name was tanya I believe or tania the point is she didn't really hand me my money she just let the money go when she opened the drive thru window it was about 8$ of change and all she did was laugh and I told her what can she do about it and the girl said nothing that I can get out of my car and go get the money as if I were a dog ! Mind you she was laughing the whole time super unprofessional I will not recommend this Starbucks And never go back ! read more

Order inside, the mobile order is not faster! And they'll give you a not even full cup of your drink with a weird poop smear even with it's a vanilla bean drink. See pic. This took 25 minutes to get! Lol read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Patterson, California

The service is fast but not in a good way. They rush your drinks and don't take the time to fully make sure the order is done right. The food is always the same quality over priced try other coffee shops but not this one read more

Their mobile is always off! Today their mobile was on and the store is closed til Monday. Not ok!! In terms of being convenient this Starbucks is not. read more

I've been to this starbucks a couple of times now. I love the music they play. The coffee and pastries are great just like any other starbucks but what really takes me away is their customer service. Everyone here is super friendly and welcoming. Every time I come in I always witness them going above and beyond with the guests. One thing that stood out to me is when a visually impaired gentleman came in and two young ladies were super kind and helpful, by taking his drink to him and helping him back to his seat when he stood up to ask for something! You guys are amazing! read more

They average about 1 car every 5 minutes....faster to go to the Starbucks by the freeway or Dutch bros

I don't get why this Starbucks has such low ratings! The employee at the drive-thru let me take my time ordering and was very nice. When I got to the window to pay he asked about my day and how it was going. I have never had that before so it caught me off guard but was very appreciated!! Amazing customer service and my drink tastes amazing!! read more

Starbucks - Coffee & Tea Near Me - Patterson, California

No matter what Frap you order, they all taste like ice. Water down... Can't wait till Dutch bros is here. Maybe then, our local Starbucks might start caring about quality. read more

This location is always the worst. The employees here are always backed up, forgotten orders constantly. A few are polite and courteous but there's also quite a few employees who are impatient, rude and have no idea what customer service is. It's always chaotic in here and disorganized. I've had two experiences where they've "forgotten" my order, after I'd been standing in the lobby for over 30mins. The wait time for a drink is ridiculous. The management needs huge improvement, and the employees need a training in customer service. Not to mention the cleanliness in the back of the counter, dirty as always. I take the drive to an alternative location to have the proper and swift customer service a buying customer deserves. read more

Rude! I just couldn't do it anymore. I was so tired of attitude from the drive-thru that I stopped buying coffee from them. I give all my business to Dutch Bros now, very friendly and now I'm content. read more

Let me start off by saying that this Starbucks was surprisingly large and beautifully clean. Two stars for that. I ordered a macchiato with almond milk. About 35-40 minutes later (yes. Seriously.I got my drink made with whole milk. they remade it, but I still had to wait another 5-7 minutes for that. Super frustrating. Thank God this was a stop in a town that I'll probably never be in again because I could not handle this lack of service as a regular occurrence. read more

Surprised of the bad reviews that others have for this location. The world doesn't revolve around you. This Starbucks is run by real great people. Store manager knows customers by name and all are welcoming and always give their best. There may be times of the day that gets so busy so it's expected for orders to take long. It's rarely that I see them short staffed because unfortunately it happens to mostly every businesses. They make mistakes sometimes but that's also expected because we are all prone to do that, it's called "humans". Showing grace will never disappoint you. Very grateful for this store and the people that make this store special. read more

Got here at 3pm and ordered 2 frappes! Got 1 at 3:30 & the other at 4:00pm!!! Really an hour for 2 frappes!?? And I preordered through my phone!! read more

We are charged for everything and wait quite a bit in line even for mobile orders, can we at least get our breakfast sandwiches warm and not frozen still and drinks that don't appear to be missing an ounce or two, or does that cost extra? read more

I go to the Starbucks every single morning. I may miss a couple of days out of the week, but the mornings when I do go the girls there never fail!! my White Chocolate Mocha!! is made to perfection, and it's always on time I normally go through drive-thru , if the lines long I go in and my Drink is rite there Ready!I love the Good Energy that they have every morning when I go they are a part of my day. The energy is wonderful Veronica, Jo , Bianca the entire morning Baristas I adore ! I've been going to this Starbucks for two years plus and never once has any of the girls had an attitude they are the greatest and I mean that! And I cannot forget Issac he is an awesome guy. I started with him at the other Starbucks and now I see him at this Starbucks and he still remembers me and he is so sweet! I go to Starbucks at like 5:15-6 in the morning, I can honestly say I have never seen dealt with any negativity the Hospitality it A+. Their energy is the same every day very positive young ladies.!! The positive Vibes/Energy is felt!! I know they have ruff days because some customers can be a Handful! But the Baristas never show frustrations to us Customers The Baristas make my drink amazing and I adore the positive things they sometimes write on my cup..... read more

Starbucks - This picture is a 15 months ago! I actually got the job! And the same ladies are still at this Starbucks location - Coffee & Tea Near Me - Patterson, California

Second time trying this starbucks but THEY GAVE ME A WHITE CARAMEL FRAPP " WHITE!! & said everything was the same except the color well the taste was different too lol im not one to go back & return it. But sucks that even after you ask "are you sure?" They lie and know that is not the right drink. read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Patterson, California

Been here a few times and wanted to give benefit of the doubt so I ordered the same americano. Both times it was VERY watered down. I will stick with the Starbucks near the 5. This management needs help. Training is essential. I've also heard from others this place waters down all types of drinks not just the coffee. Go elsewhere. read more

Tan was amazing. Great customer service. Great attitude. Definitely my go-to location.

100% do not recommend. Save your time, money and sanity by going to the Starbucks near the freeway. I've been here 4 times now so it wasn't like it was one bad experience that led me to write this. Something was wrong every single time. "Why did you keep coming back?" is probably what you're asking. Well, the first two times, they were out of things like salt to make salted foam, Venti cups, etc. I just told myself, "They're still new, I'll cut them some slack." The third time I came in, they were out of grande cups.. but "that's fine", I thought "because I always order a grande in a Venti cup." Nope. The girl taking my order said she doesn't think they can do that because they don't know the measurements.. I've been ordering it like this all the time though and even when a Starbucks is out of grande cups, they can eyeball the measurements for my drink. I mean, it's just a black tea with salted foam, lol. So I told her I've always ordered it this way and she said, "ok we can try." Drink came out fine. Still, the whole interaction just portrayed an unexperienced staff, or at least, staff member. Now.. time for the long story of the final straw that broke the camels back. I first came in to address a double charge from their store for my previous order. The guy looked it up, printed one receipt and said "nope, there's only one charge on our system". Ok, but my bank statement (which I showed him) clearly showed two charges. A "sorry, an employee must have swiped twice but cancelled one charge" would have been nice. But ok sure, I'll just come back if the charge does not dissolve itself. I go on to place my order and I should mention I was the ONLY person in line and there were at least 7 people working. The girl who took the order seemed like she may be new, granted she was nice. So now I'm waiting for my drinks.. 5 minutes go by.. 10 minutes go by.. and I ask the girl "hey do you know if my drinks are almost ready?" And she asks for my name to go check for me.. then comes back, doesn't even update me, and instead goes back to the register to take orders.... uh.... hello? Lol.. I assumed that maybe it was because it was coming out really soon. But nope, another 5 minutes passes by and I loudly say "excuse me, do you know where my drinks are?" The barista asks for my name and it happens to be the sticker he just pulled out and then apologizes because the sticker machine was jammed. Other customers must have heard our interaction because 3 customers then asked about their drinks, which also were jammed or lost. After already waiting 15 minutes for our stickers to print out, I had to wait another 10 minutes for the drinks to be made. So a total of 25 minutes .. and I was the ONLY person in line. It's truly unfortunate because the employees are nice for the most part which is why I still gave them two stars. But, being nice is not enough. Again, there were 7 people working and there was ZERO sense of urgency. I just don't get it. There are unsatisfied customers waiting for their drinks and the speed of the employees were like that of the employees working at a DMV. Just very slow. I never leave bad reviews (you can even check) but I feel like this one was warranted. Not after the first, second or third time I've had a bad experience, but definitely after the fourth time. This Starbucks makes me appreciate the Starbucks near the freeway so much more. They are always super nice and super quick. If it takes a while, it's definitely because of the massive lines and orders they get.. not because the staff is inexperienced or slow. Sorry, if I hurt anyone's feelings. :( This Starbucks just needs some serious constructive feedback. read more

I came in today with a starbucks gift card only to be told it "expired" I never use gift cards but I was given one 3 months ago. I was tricked into allowing her to just throw it away and I pod cash for my order. I come to find out these cards never expire. These employees are ridiculous all for a 15 dollar card. Won't be coming to this location anymore. read more

The worst Starbucks I've ever been to they are always so slow. It's always a 20 min wait on the drive thru line.

This place needs to get their act together! It's coffee!! I've phoned in an order for a traveler, gave my name. When I showed up, no one knew what I was talking about. Next day decided to give them a chance to redeem themselves. More incompetence. It's fine that they had to brew it. It's just that it took 3 people to handle it! Seriously?!! Communication is a beautiful thing and the key to success in any business. It would also be nice if the person who is managing the store wore a manager tag. read more