Friendly and helpful staff but the ice cream cake was $46 and was terrible. Not worth it. It is loaded with chemicals you can taste. I feel sick after having a slice. read more

What can i say about this baskin robbins in particular? Since all baskin robbins have the same ice cream and i am sure they taste the same lol But i am here for their customer service. Every time i come to this place the guys and girls always have a smile, the greeting and service are superb. read more

During Covid it has been so hard to find things to do . So let's go have ice cream, yeah! The store is clean the ice cream fresh and the employees helpful. So refreshing during a tough time. read more

So I just spent $50 on the DYI kit they don't include nuts on their DoorDash option. I kindly called the store at 8:15 pm and ask if they can please include a side of nuts to complete my $50 order of my Sundae. Unfortunately it was rudely denied like I will never be going back here I just spent $50 and this is the thanks that I get how rude never again like that's 5 hours of your pay do better BR read more

So today is my daughter's birthday. Instead of getting an ice cream cake, I decided to get her a large cookie and cream milkshake. I got a medium banana smoothie and one scoop of vanilla in a cup for my dog. The young lady took my order and rung up my order before she made my order. I put 2.00 in the tip jar and waited for my order by the cash register. This is when I noticed that everyone else paid after their order was made. Why was I charged before my order was done? Get back to me. Btw, I'm an African American. I've been living in Patterson ca for 12 years. read more

This is a great little ice cream shop in the Save Mart parking lot. The service and of course the ice cream is always good. They have plenty of flavors to choose from, with new flavors every month and time of year. They also have a freezer area where they keep some ice cream cakes. You can choose from ice cream sundaes to waffle cones to even drinks like a delicious cappuccino blast. If you come on a Tuesday it's a dollar a scoop. It's a great deal but the line gets very long. They will let you sample any ice cream flavor before you buy it. They have a couple of very small tables inside and about five tables outdoors. Minus one star for the small space, it gets very crowded if you get there at the wrong time. read more

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I am from Santa Clara, ca and was in town visiting my sister. After the long drive I wanted to stretch my legs and regroup. Spoted this Baskin-Robbins in the shopping center. This brought back childhood memories of the 70's when i was a kid of the one in San Jose, Of course you walk in the have the cheerful ice cream service smiling and saying hi ! They have such a wide variety to choose from it was hard top make a choice. The great this about Baskin-Robbins they have little pink spoons that you can request to try a taste of any of their ice cream so you can pick the one you like. Now that is awesome service. With all the bright colors and trendy fun names of thier ice creams it was so hard to choose. But I choose CARAMEL TURTLE TRUFFLE with a 200 calories (labelled) for the calorie concious people.. This was the most deliscious, delectable scope of sweets. I just took my sweet time eating this all up. Just taking in the atmopher at the little table with my dad. You know it was just like I was a little kid again sitting with my dad having an ice cream. Other than ice cream they have cakes that are mixed with both cake and ice cream ! That is a super change up from the old and boring cake. Customer sercie was awesome ! The young lady was happy and smiling. I will absolutely come back again when i come into town. Thank you read more

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Ice cream is good but their signs say close at 10pm as well as online also and I pull up at 9:30 and their closed , lights off employees walking out . Did hours change or is lazy employees ? Also they need to work on keeping it clean in there because it's filthy with dirty floors all the time even when it's not raining and nasty everything even the tables and chairs are filthy , their white so you would think they would clean them every now and then also there's and awful smell in there as well . read more

Gabe me the runs and I never went back again. This town has way many kids not following the health inspectors rules and laws.

Didn't know that this place was here almost forgot how good they are! Really enjoyed it thanks!

Different flavors, clean, and welcoming employees. We've tried different flavors and different cones, shakes and such. We've also purchased an ice cream cake and it was delicious. read more

Baskin-Robbins - Cherry and mango. Little man got cookies n cream. - Ice Cream & Frozen Yogurt Near Me - Patterson, California

The lack of consistency is horrible. Will not be going back to this particular shop, no curtesy to honor a card almost fully stamped because they they decide last minute they no longer take them. Manager standing next to the girl and doesn't even make an effort to offer any explanation. I was told they had stopped about a month ago, but I had just been in the store two weeks before and had my card punched by a person at this location. Customer service not the best. read more

Charge someone else for a cup at .25cents after they just spent almost $14.00 for 5 scoops of ice cream. Too bad we don't have many choices here in Patterson, because the charge and selection is HORRIBLE! But, what I will do is patronize another business no business should be that greedy! Hell, I'm not in The Bay Area where even there this isn't happening. Baskin-Robins should be ashamed! read more

Worst customer service I got there stood there for 3 min the girls seen me walk in and didn't even bother greeting me they just looked at each other and continued doing what they were doing until finally a girl decide too greet me and asked what I wanted read more

When asked why they are still on Winter store hours in the dead of Summer, when their website, and all other info pertsining to this location states open til 10pm; I was rudely greeted with, "Well, the owner here makes his own hours, and to us its Winter, sorry." (See pic I posted of sign on window) read more

Baskin-Robbins - Its Summer, and why is this site still on Winter hours....the website clearly states 10pm closing - Ice Cream & Frozen Yogurt Near Me - Patterson, California

Not very happy with this evenings experience. The young lady that helped us was Gisselle and we asked for a big cup of soft serve. When she came back with the smallest cup they had I explained to her that we wanted the biggest size and her response was, "well I'm not taking that back". I understand the covid restrictions and why she couldn't take it back but she still made us pay for the Ice-cream that we didn't ask for. Customer service is key and unfortunately we didn't receive good customer service. Will try cold stone next time read more

Banana split was amazingly delicious!!! Young men working there are very polite and nice. What a great experience!! read more

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Stopped in for a small shake. When I ordered she double checked what ice cream I wanted. She still made it wrong. I can't have nuts at all. First she told me there were no nuts. Then when the second one came out the drink. She then decide to tell I said I wanted nuts. 6 bucks plus it's now extra for whip cream. read more

I went to Baskin Robbins & my banana split was delicious! ZACK at this location is very nice and a hard worker. He was doing an above and beyond job cleaning. I will definitely be back! read more

Baskin Robins has some of the best service also there ice cream is always amazing they never have bad ice cream. One of the best ice creams there are rocky road, mint chip, chocolate fudge ect. read more

Drove 20 minutes to get ice cream and got there around 9:30, when walking up to the door I saw that they were already closed when they were supposed to be closing at 10. Was very upset so I decided to go to Starbucks instead. Not a good experience. read more

I really like the two scoop sundaes here. The no sugar added caramel turtle ice cream is very good. The limited time peanut butter and jelly ice cream is super yummy. The new pumpkin cheesecake ice cream for the fall is a great choice. The store is clean and the employees are friendly. Good store to go to. The prices are a little high and I wish they had a few more no sugar added ice creams to choose from. read more

Love the fudge crunch ice cream I've cream cake. Even though it has no cake it is perfect for a party. Lots of styles to choose from.

I love ice cream and this Baskin Robins does not disappoint. The employees are always nice and make our stuff the way we like it.

Medium Mocha Blast with Jamoca ice cream..... One of the few businesses in patterson you can rely on. Amazing people "friends" and great service. read more

Took my daughter in for a little summer treat, the ladies in there were so sweet to her and let her sample everything she wanted and were so nice and helpful making sure they told me everything that they had that she might like and what ingredients were in each flavor she tried. And they even gave me a coupon for a bogo 99 cent cone for next time! read more

This Baskin Robins is super clean. Every time I come in I've been lucky enough to have Conner help me. He's always "on it". Great customer service, no matter how busy they are they never neglect to acknowledge customers walking in and are polite ever time I go. read more

I've been to this location a handful of times since moving to area. Every single time I have gone in,the employees are cheerful, upbeat, and ready to serve. The ice cream is delicious as always! read more

This Baskin-Robbins location has the best cake decorator ever! She always is able to do whatever we request and does it especially well, too. We have gotten cakes from here twice before: one with a logo of my daughters favorite show RWBY and one decorated with a succulent garden on top made completely out of icing! She always goes above and beyond! When she made the RWBY logo cake, she had no idea what the logo was but was able to freehand it as a special request. When I ordered the succulent garden cake, all I said was that my daughter liked succulents and continued to ask if she could do something with succulents on top. I did not expect this! The cake was phenomenal with an entire succulent garden complete with "dirt" (edible and tasty), and she even went out of her way to buy edible rocks to incorporate into the succulent garden. Their cake decorator always does an amazing job with any requests we have for her. I am definitely coming back in the future to ask for more of her cakes the next time we have a celebration! read more

Baskin-Robbins - a birthday cake with flowers and candles - Ice Cream & Frozen Yogurt Near Me - Patterson, California