Four stars for the best latte I have ever had (at a Starbucks); it was piping hot and the espresso was delicious. Kudos to the blonde (obviously dyed) pig-tailed barista boy. I also have to give it four stars for being on the way as I WALK to work; there is not much else around in terms of espresso drinks (a Pete's further south) on my way to work, so part of the four stars is also about location - no reason to go out of your way if it's not on your route unless you want a really good latte in the AM. read more

another starbucks. nice people, good internet, its in pasadena so a little on the small side. read more

Starbucks - Wifi works! #google - Coffee & Tea Near Me - Pasadena, California

I come here almost every day because I work next door. Pretty much the entire staff is great and they make a point to know our names since my coworkers and I are always there. I do suggest ordering online because this location can be very busy in the mornings. read more

Starbucks has changed its setup recently and I am not sure if I am a fan of it yet.. However, it is still conducive for my studying. I wish it was not so crowded. read more

this starbucks is very close to my work place, so i'm a regular. in the mornings, there is always a line, but during the afternoons, it's not too bad. my favorite thing about this location is the baristas. they remember my name, and my order. they're always so chipper and polite. only 4 stars because of the long long long lines in the morning, and the crumby parking lot. read more

Service here is awesome. I love caramel macchiato and cheese danish may it be for here or to go. Nothin' can beat free wi-fi :)

The food is typical and the staff are fine, but there are so many WiFi squatters it's impossible to come in, find a couple seats, and have a cup of coffee with a friend or two. They're here all day! Granted, this is common at Starbucks, but this one is particularly bad. Witness the reviews about the conducive work environment. read more

I am giving this four stars because their service has been good the two times I've gone, and I appreciate that. I'm not a huge fan of their coffee, me being schooled the Peet's way. I'd rather go down the street to Peets. read more

So disappointing. Starbucks replaced their dark roast coffee for the seasonal Christmas Blend...the worst coffee blend next to their Pike Place blend! So weak and tasteless! read more

First time I've been back since the remodel...I'm less than thrilled. First, there are fewer tables/available seats. Second, it seems as though the acoustics have changed. Tonight, I could barely hear the voice of the person I was with - it seemed as though the place was quieter before. Overall service is still great, just no longer a place for a quiet cup of coffee. read more

I was ignored standing there to ask for a cup of water. Someone else raised their voice to ask for a cup of water from the barista. He got him water & ignored me afterward! It was insulting... So much for customer service. read more

I love this Starbucks location for studying. Tons of outlets, and tons of people studying. If you can avoid the afternoon, this place can be loaded with high school kids, but other than that it's great. Friendly baristas and bathrooms are always pretty clean. read more

Best Starbucks? I had it better elsewhere coast to coast. Parking situation can be improved since I am too lazy to take a little stroll. Barista was kind of slow and the line was long. Perhaps I have picked the worst time of the day? read more

This is probably my favorite Starbucks. The baristas are very personable and I've never had a problem with the wait or consistency of my drink. Although I don't live in the area, this is my go-to Starbucks when I'm in Pasadena :) read more

My husband and I went this Starbucks this afternoon. Cashier guy was super awesome but when my husband asked for skim milk at pick up area to women with blond hair with nose ring had attitude and gave us an annoyed face. Our Starbucks experience would have been better without her unnecessary attitude and if the milk was next to the cream and sugar area where it should be. read more

My Absolute favorite Starbucks. I come here almost everyday. The staff is nice and the service is pretty quick. Sometimes I forget to ask for light ice but they always give me a new one without any complaints. read more

this is easily my favorite location in the area. baristas range from polite to friendly to absolutely awesome, and even though they are usually busy, my drink is always made perfectly and in a reasonable amount of time, and the guys who know me always take a second to say hi. I work nearby, and once they let me use a bogo coupon code to get a second drink later in the day. great place! read more

Great service and staff was very helpful with any questions I had. Michael introduced me to one of his coffee creations and I loved it. One of the better looking Starbucks I've been to. Great atmosphere...very relaxing. I will definitely be coming back! read more

Love the Starbucks very cool very chilled love the oldies and classic music they play and customer service is sometimes a bit slow but awesome read more

Devin is a great asset to this team, great customer service, and can keep a line moving. As well his adaptability to go from cashier to making drinks in only moments. Loved my tall coffee! read more

This star bucks sucks majorly. It was a simple vanilla latte, no foam add whip cream. 1st the drink had foam and no whip cream. So I told the barista about it. I got my drink back and it taste like warm milk. I went back to the barista and I explained that my drink taste like warm milk and asked her to remake it. That cup of coffee was worst than the 1st. I'm not coming back here, waste of time and money. And to be the only person in line at 6:30 am I waited 20 mins to get my 1st cup of coffee. Ultra slow or lazy. read more

Walk in today at around 8:45 and there is a line to bathroom. 13-14 people, not sure if I counted them all since I was so far back. I checked the front, and the blond guy is moving like a zombie. And not a hungry zombie that wants your brains, but one that is still waking up. It looked like one register was open. Line not moving. Manager probably hiding in the back again. After 3 others in line left, I walked out too. Some people didn't even get in the line. They probably knew the deal. Man, this place needs a manager who cares. Pretty sad cuz some of the other workers are nice and the location is good. I still come here, but avoid it when the line is long. read more

Best customer service ever! Jamie and Michael are fabulous! They need promotions. This place should be a training ground for new employees to learn service the right way. Clean, plenty of parking and the drinks are always great. They even make speciality drinks for example holiday punch on Christmas and green whip cream for St Patrick's day (specifically to this location). Line does get long at peak hours, but nothing to deter from 5. A+++ read more

Pretty decent Starbucks. Wi fi is super slow. I liked it better when Scotty was working there. Now it's staff has a turnaround of a week. Corporate. read more

What's with no bathroom for customers and staff being RUDE about it? I had already made a purchase!!! It USED to be a law that restaurants had to have a toilet available for customers. If your coffee is laxative or otherwise stimulating, you'll have to go down the street to a deli. In fact, that deli has coffee too, and a WELCOMING staff... There was only one other customer at the time I was there, so that Starbucks encounter was not about a frazzled rush or anything... read more

This is a nice Starbucks location. They recently remodeled the inside. It often gets crowded but I have always been able to find a seat. They have lots of power outlets. Attracts a lot of regulars and Caltech people. Sometimes hoards of high schoolers show up from Poly. The staff are very nice. It is more comfortable to hang out here than the Sbux further up Lake. That one is very cold inside and too small. read more

I like this Starbucks because it's comfortable and I always seem to find a nice seat for coffee and computer work. The people are friendly, it's close to restaurants and shops, and has plenty of parking. There's a warm, comfortable atmosphere here compared to others, and they have a nice community table. This is my opinion after visiting almost every Starbucks in the Pasadena area. I love the homey feel and the chill location! read more

I use this occasionally for meetings. The staff is friendly and accommodating, the fare is standard for Starbucks, and the location is convenient if you can work out parking. However, it's usually so packed that I don't choose that location first. I was there the other day and found one solitary table for my meeting. The speaker overhead was too loud for us to comfortably talk, so I asked staff if it could be turned down. They did so cheerfully and quickly, and that allowed me to hold my meeting. The service was fast when we got our simple drinks (basic coffee and iced tea) and they were as expected. The place was clean and pleasant. When I have used this before and needed to visit the restroom, I found I had to wait in line or poke my head over the counter to ask for the code to get in. I guess they have to do that so the restroom isn't constantly being used by passersby, but it's a bit of a pain. Having said that, the restroom has always been clean. I see why they can't have more seating, but I'd rate it 5-star for my needs if they did. They do have a couple of tiny tables on the sidewalk, where you're exposed to close foot traffic and corner auto traffic, but they are often occupied. All said, it's a good location to grab a drink and sometimes find a spot to sit, but don't count on there being room. read more

The people that work there are always so nice and helpful even early in the morning no one is ever grouchy. I love thier fraps and their great service! read more

The service is quick and the baristas are really nice. Always clean and comfortable. They have a lot of different healthy breakfast options and of course the coffee is great! read more

The customer service is prompt and accurate. The seating is rather limited. The wi-fi connection is strong.

I ordered my tall Americano online ahead of time. After arriving, my drink was still not ready. I waited almost 15-20 minutes. Still no drink. I noticed a drink sitting on the counter without a name on it. I continued to wait. Finally, I approached the barista and asked about my drink. She lifted up the "no name" drink and said, "Oh yeah, this is yours. I remember making it." She handed me the drink without an apology. I countered that the drink didn't have a name on it. She brushed me off and said, "It's still warm." With Peets Coffee, Dunkin Donuts, Coffee Bean and Tea Leaf, and Philz withing a mile radius, next time I'll definitely be choosing another coffee shop. read more

i like coming to this starbucks. even though it is a "starbucks," it is very personable and everyone is nice and considerate, barista and customers alike. if you are coming for the first time, they are sure to greet you with a big smile; if you are coming for a repeated time, they will soon recognize you and greet you warmly as a regular. it feels as if you are coming to a neighborhood cafe than a mega-chain store. it is also not as loud as other starbucks and the seating area is usually well-maintained and pleasant. read more

This Starbucks is alright. It's decently busy and not a bad place to study if there are nonoccupied seats. It's right next to a pavilions and winchells so there is a lot of parking. read more

Excellent staff and very friendly and cheerful atmosphere My Americano Venti was great as usual. Thanks for this great study place in the heart of Pasadena! read more

I'm not sure if this is the same Starbucks I was just in this morning. It's on Lake and Green by Wells Fargo between 7:50am and 8:00an. Two of the ladies in the cashier area were nice except that lady that calls you and give you your drinks. Her attitude SUCKS! I'm sorry I love Starbucks and always gets a nice welcome attitude from their staffs. Oh boy but not this one lady. Unfortunately I didn't get her name. First and will be my last time in this branch. I know the company knows who's working today. She definitely need some customer service training classes. Happy holidays! read more

i dislike other starbucks but this one really gives great personal service. they tiredlessly make you happy and there are no others like it! read more

Love the people that work here and sometimes get really amazing cappuccinos which are surprisingly hard to find in life. The downside is they don't make change for large bills which annoys me in a place that is so busy and so corporate. Next time I will just go somewhere else instead using another form of payment. read more

Bitchiest employees I've ever seen (at a Starbucks). I've watched them flat-out snap at customers before. Many of them (although not all) also have trouble doing more than one thing at a time - for example, using a credit card to load money onto a Starbucks card and then use that Starbucks card to buy a latte. Probably won't affect their bottom line much, seeing as it's Starbucks, but it certainly doesn't motivate me to tip. read more

I come to this Starbucks usually once a day or around 5 times a week! I love coming in to grad a quick ice coffee, or just sit to people watch, read, and work. I have made personal relationships with numerous baristas and they have become a big part of my daily life! I never have negative experiences at this location unlike a few other Starbucks, and if there is a some misunderstanding, Holly the manager never fails to fix it up! I hesitate to rave even more about this Starbucks so my daily coffee line doesn't become outrageous! read more