Always friendly service and I haven't had a wrong order yet. Totally recommend. My wife always gets a weird iced decaf coffee and egg bites and no matter how complicated she makes it it always turns out great. My favorite is the cold brew and the iced tea. Consistently good. read more

The coffee is good but hate how the staff expects a tip just for making the coffee you're paying for. Still I keep coming back because the pumpkin spice latte is absolutely delicious read more

These barristers don't listen to the order you are placing. They just ring up what they want to ring up. Received my drink that i paid $8 for only to be half full. And the attitudes are horrible. This far is the worst Starbucks on Hwy 90. read more

Service was terrible. Had an order for 2 drinks and 2 coffee cakes. Got one drink and the cakes in a decent time but the second drink took 15 minutes. Ridiculous! read more

2/2/2025 Bad service at Starbucks Pace Florida , The barista which is i didnt see her badge name .She needs more training on how to treat customers . I UNDERSTAND your cashier box or your system is down but it took 45 minutes to wait in my coffee so I decided to cancel /refund and she still insist to do the coffee and Im in a hurry .I told her i need a refund ill get a coffee i the other starbucks and she refund it but not all of the amount. The other barista looks she is upset on what i said and never heard an apologize. I SHOULD GIVE A ZERO STAR! read more

We all love Starbucks but this location always go above and beyond for the customers. Thanks

The service was horrible! The girl that was working acted like she hated life. When my 13 year old nicely asked her opinion about drinks she looked at her like she had two heads and was extremely rude! With me standing there I can't imagine how she would act without me there. My daughter didn't want anything afterwards and felt humiliaTed. Really hope this girl/young lady will learn to treat others how she wants to be treated. Also hopes target in pace will hire nicer people to work in Starbucks. read more

Good Starbucks. The only thing that makes it hard to stay is that the music is so loud inside the cafe.

They recently changed management and unfortunately, it's just gone completely downhill. Used this location for over seven years. The experiences I've had are so bad I will no longer use starbucks again! read more

Sooo since yelp, or this Starbucks, wants to take my review down, I'll post the screenshot of it If you go here, expect to berated by one of their baristas (Ariel) for your order or for asking for it to be remade no matter how nice you are. Also expect to hear her being rude and disrespectful to her coworkers! And from what I was told from my visit and others who have been there that I've told about this, I'm not the only one who's dealt with her disrespectful behavior. Like I said, I get making mistakes on drink orders, being annoyed by some customizations, and even being annoyed if you have to remake a drink. I'm not asking for someone to smile and tap dance while they do it, but to just do it without berating me & their coworkers. A nice and simple request I'd like to think, and if she can't so that then she shouldn't be working in food service ‍ read more

Starbucks - Coffee & Tea Near Me - Pace, Florida

Absolutely the worst starbucks I've ever been to! Wait time was way beyond ridiculous! The drive through girl with giant plugs literally should never work customer service!!!!! She was EXTREMELY rude argumentative and acted like how dare you ask a question! Management needs to clean house ! I will NEVER go back to this god awful place! This starbucks doesn't even deserve one star ! To really add to the whole experience the drinks made me and my husband sick ! I WOULD NOT SUGGEST THIS STARBUCKS! EVER ! read more

i ordered thru the drive thru. cold foam free this week so I added cold foam to my drink. it rang up on the screen and I asked if the cold foam is free. yes he said. at the window he said it's $8.03. again I asked if the cold foam is free. yes. charged my Starbucks account $8.03. I said it didn't ring up free. he said well I can refund it I guess if you want. yes. I want a refund. so the manager came over and refunded the cold foam. Winter then asked me to pay $6.71. He was about to scan my app but Quinn said I didn't need to pay. Winter then said "here he gave it to you for free" which is not true. he refunded the cold foam not the entire drink. Winter needs some customer service education as I asked three times about the cold foam charge and he would say it's free but still charged me. And when asked had an attitude like i was causing him a problem when he is the one who does not know how to listen to the customer. Poor service by Winter. read more

I could have gone to the back of the parking lot at target. Gotten out of my car and walked inside, stood in line and gotten a coffee faster than there drive thru. Wasn't greeted when I got to the window just told where to pay. And when I said "thank you" I got an "okay" as a response. And I left and they let my shots sit too long so my coffee tasted burnt. I didn't have time after sitting there in the drive thru for 25min to go and try to get them to remake it. I've stopped going to Starbucks because of this. I make better coffee at home. It's just disappointing every time. read more

The mozzarella and tomato on focaccia sounded really good, but it ended there. I had 2 bites and threw the rest away. It was horrible! And if there was any mozzarella on it, I'd like to know where. Other offerings have been yummy, but they need to get rid of that sandwich! read more

Starbucks - Mozzarella and tomato on focaccia - Coffee & Tea Near Me - Pace, Florida

This is the slowest starbucks ever. Staff is friendly but no sense of urgency at all.

There are a few especially awesome employees there. I wish I could remember all of them but I wanted to shout out Dillon. He is incredibly sweet!!! In general the store is quick and everyone there is polite and friendly. read more

Very accommodating staff. I'm seeing such bad reviews, but recently they got new management and have definitely reinvented themselves. I was greeted immediately and my drink was made quickly. Will definitely be back! read more

Worst Starbucks, especially for the staff and mobile orders. This is the closest Starbucks to our home and the only one in our area with a drive thru. We come once a week and always do a mobile order. I have to do this mobile order at least 10-15 minutes before arriving... 1. The inconsistency in timing - 3 out of the last 4 times we've gone, I've waited almost 10 minutes for the mobile order (that means they've had the order in hand at least 20). What's the point of using this feature if we are waiting that long? One time, I waited so long, I had to get a refund and leave. 2. More inconsistencies - when you do start getting your items, they come out at different times. Once, my hot food got cold while I was standing there waiting for the drinks. 3. Also, I have to do the gathering of the things myself. I have to ask for a bag, I have to go to the display fridge and gather any items for the kids, and come back to get straws, napkins and everything. 4. They ALWAYS say they are understaffed. How long before I don't believe that excuse anymore? Because it's that way every week. And the staff always seems super rushed and rude. There are 2 baristas I've encountered that seem even interested or kind to their customers. My normal experience with other Starbucks is I order 5 to 10 minutes before I arrive, I walk in and my drinks are in cup holders, and food items are in the bag, including the straws, napkins, etc. I'm in and out in less than a minute. Oh I wish this location would get its act together!!! read more

Wonderful!! I love this Starbucks!! Online ordering works like a charm!! Sweet and helpful staff!! Drink is delicious every time!! read more

Starbucks - At an airport in Alabama!! Mmm - Coffee & Tea Near Me - Pace, Florida

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Love Starbucks.... but this particular location is extremely loud! It's a new building so I would have thought they would have known that a bare metal ceiling would increase the noise level. If you plan on having a conversation with someone go outside. Most of the noise is coming from the staff just working and creating normal noise but due to the horrible acoustics it is deafening. read more

Asked for if my drink came with chocolate curls, she said "they have chocolate sprinkles", so I asked for extra. She rang them up as "dark choc curls". Like what? Window lady today at 11:00 AM had a BAD attitude. Otherwise, my drinks were perfect as always. read more

Poor customer service at inside counter. Prepared and delivered orders placed after my order. They were passive aggressive and condescending, when I asked about mine. Drink was sloppily prepared. I won't be back. read more

My husband went the Starbucks in Pace, next door to Kay Jewelers and ordered a Venti Americano and a grande hot chocolate. The barista asked him if he wanted the hot chocolate at a kids temperature and he said No, it's for my wife. When he got to the car and we both took a sip of our drinks, they were both lukewarm. I couldn't even finish my hot chocolate due to its temperature. I was highly disappointed and this is my first ever review of a Starbucks. Don't go to this location unless your getting something for your kid! They don't seem to understand English there. I'll stick to the Starbucks in Gulf Breeze and Fort Walton and discourage anyone who goes to Pace from stepping foot in your Starbucks. read more

Good grief. 19 minutes in drive thru with only 4 cars ahead of us. Team seems clueless as to how to work together for efficiency. Train teamwork ! read more

This has got to be one of the worst Starbucks locations ever. I moved to this area one year ago, and for one year I've put up with dead shots, messed up orders, and slow service/annoyed baristas. Do not expect a decent cup of coffee, even when your order is something simple like a white chocolate mocha or maybe a seasonal drink. It will always taste like garbage because the barista over mixed them, let the shot die, or just messed up the order with the wrong kind of milk product. I literally made a Yelp account just to review them. Do not waste your time and money on this garbage location. read more

This Starbucks never fails me! Although the line is pretty much always long I never mind waiting. The service is wonderful! The employees are always nice and friendly. read more

Awesome team at this location! They've had some struggles since they opened, but with a new management team they are running much more smoothly. The wait in the drive thru is short, drinks always are perfect. The staff is super friendly and helpful. Way to go Pace Starbucks ! read more

Everyone here is very friendly and sweet! Being that they are the only store in the entire Pace/Milton area, they handle the demand as best they can! Always receive my beverage with a smile and a thank you! read more

I enjoy Starbucks and would recommend them to anyone looking for a cup of coffee or dessert. However, I won't recommend this location. My latest visit is just one more mediocre experience to add to the list. Which is disappointing as I've waited for a stand alone Starbucks to come back to Pace for a long time. Tonight we stepped in for a cookie and coffee after dinner. Starbucks closes at 9pm and they'd already started breaking down the glass food case at 6:45pm. Nothing we wanted was available. The time before last, the staff was too preoccupied to say "Hello, we'll be with you in just a second." After standing at the register patiently for over a minute while the staff walked back and both behind the counter, I walked out without being noticed. The previous visit was similar in nature. The coffee I've had from this location was good. The experience getting it was consistently lack luster and disappointing.  If you're looking for a good Starbucks coffee in Pace, head over to Target. The staff there is polite & attentive and the coffee is good. read more

TERRIBLE. I waited over 15 minutes in the drive thru with 2 cars ahead of me for a iced coffee. Got to the window & my order wasn't even correct. Handed me back a cup of mostly cream with a shot amount of coffee, she handed to me & shut the window. Not used to that kind of service at Starbucks. I'll never go to this Starbucks again, I'll stick to my trusty team at 9 mile. read more

I had such great service tonight. The staff was very friendly and were able to accommodate my very long order quick and swift. The girl with the brown curly hair took my order and the girl with the short hair made it snappy quick. Will be back. Thank you. read more

"Good grief. 19 minutes in drive thru with only 4 cars ahead of us. Team seems clueless as to how to work together for efficiency. Train teamwork !" Lady who posted this is absolutely correct. We stopped at this terribly run Starbucks today. The three unkempt ladies huddled together chatting away. Seemed no one wanted to make drinks. The ladies seemed to think that the guys needed to do that. I normally go to the Gulf Breeze area establishments. They both ARE well run by professional looking people and one gets their order in a timely manner, not after 15 minutes! read more

The employees at this location consistently deliver exceptional customer service. They all seem to love their job. I have never had any issues with my coffee either. The atmosphere is also very clean and modern. read more