Just a heads up. Was not allowed to use the restroom prior to making a purchase although I am pregnant. I've had no issues with this at other locations so I believe it is up to the store or barista's preference which is unfortunate. New Policy: As of January 2025, Starbucks requires a purchase to use the bathroom, reversing their previous 2018 open-door policy. Exceptions: While the policy is strict, Barista discussions indicate that some partners are told to allow access for people with medical issues, including pregnancy. read more

Friendly staff, unfortunately won't give you a free water without making a purchase. That's kinda all.

I wanted to order 2 refreshments to cool me off. It is due to this really humid weather conditions today. This is my (first visit) to the Starbucks Coffee Shop Drive-Thru and their Pick up location. I decided to drive over to this Starbucks Coffee Shop Drive-Thru. When I entered inside this Starbucks Coffee Shop and the pick up store location. I saw 3 women baristas who were working at the front counter and preparing these iced coffees, new summer lemonade and berry drinks, and these flavored Frappuccino Coffees. Elise was the first barista who greeted me and she told me that she is only going to be accepting mobile coffee orders. Elise said I would have to place my order online on their Starbucks Rewards App on my Apple IPhone XR or I can go through their drive-thru around the back of their Starbucks Coffee Shop building. Elise also said I can't drink my coffee inside their coffee shop. I asked Elise, what time does their Starbucks Coffee Shop close today? Ellise said at 11 p. m. I said okay thanks. I placed my in person order with Elise. My first order was the one Grande Mocha Cookie Frappuccino in the decaffeinated blend . The price I was charged was $6.45. My second order was the New Summer Lemonade Berry Beverage with the blackberry, blueberry and lemonade flavors mixed with the boba beads at the bottom of the cup. It includes ice. The price is $6.50. I had to drink these 2 beverages in my car this afternoon. My first beverage, I took sips of was the Mocha Cookie Frapaccino. This drink was very decadent and I loved these flavors. Them I showed Elise my Apple IPhone XR cell phone battery was very low and my IPhone is going to be out of service in a few minutes but can I place my order with her? Elise told me yes and she will be happy to take my order for me. I said okay. Then I told Elise since my Apple IPhone XR Battery is out of service now, can she take photos of these 2 dinks I will order from her? Elise told me to take (one photo) using her cell phone camera and then she will send me an email tonight after she gets off from her work at 10:30 p. m. I asked Elise in person to email me this one photo on these 2 beverages I am going to order today. Elise told me yes she will send this photograph to me right now. But even when I called Elise tonight at 10 p. m. to ask her to send that photo to me again and email this photo to me. Elise she still did not send these 2 drinks that I asked her to do for me. I don't understand Elise's reason for not sending me this 2 photos. Elise said he is cleaning up right now inside the Starbucks Coffee Shop and she will email my 2 photos I had taken on these two beverages. Elise still did not send them to me. read more

Starbucks - One Grande Mocha Cookie Crumble Frappuccino. Decaffeinated blend. Price $6.25. - Coffee & Tea Near Me - Oceanside, California

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Manager Liz will not let you use the restroom until after you have made a purchase. Even if you show her Starbucks purchases made earlier in the day. I am a professionally dressed healthcare marketer, and I don't feel that that it was very humane to deny mobile professionals like myself use of a public restroom, especially when I can and did prove how much support I provide your business. This felt like a power trip. If Liz sees this, please remember this situation the next time you have to use a bathroom and need one. I don't think this is what your rules were in place for, and I hope you use some common sense when dealing with a vulnerable stranger next time. read more

This new Starbucks location opened just a few months ago, and I drive past frequently on my way to and from my weekly grocery pick up order. This morning I had an extra 20 minutes, a birthday gift card and a hankering for a holiday beverage. The drive-thru line was 12+ cars deep, so I assumed it would be faster to run inside since I had the time and no toddler in tow. There wasn't any wait at the counter. I placed my order for a spinach feta wrap, and a tall peppermint mocha with the "coffee expert" at the register. We concluded our transaction when she handed me a reusable Starbucks cup - I didn't realize it was Red Cup day - so that was a nice surprise. I proceeded to the lobby area to wait on my items, and my breakfast wrap came up within the first couple of minutes. I grabbed it off the bar, sat down and began to eat while I waited for my drink to be ready. I watched the guy at the handoff bar assembling a couple of mobile orders into carriers as they came off the bar, but noticed that anytime someone asked him a brief question, he responded with a bit of attitude. He definitely wasn't friendly at all. After about 10 minutes of waiting, my breakfast wrap was all gone, and I still had yet to receive my drink. I noticed the woman who had ordered ahead of me got her drink straight away so I wondered if mine had been forgotten. I made my way to the handoff bar and stood with a couple of other patrons, two of which had ordered after me, and their drinks were already being delivered. We exchanged a glance and one of them said, "I'm sure yours is coming up next...." I hovered awkwardly by the bar, waiting for the right time to ask the unfriendly barista about the status of my drink, and I know he saw me, but he never attempted to make eye contact. I looked at the sticker on the paper bag that had previously contained my breakfast wrap, and it was time stamped 9:11am and by this time it was 9:27 and my drink still hadn't appeared. Just as I was about to woman up and ask Mr. Unfriendly about my drink, it finally appeared on the bar, over 15 minutes after ordering. I should add, I worked at Starbucks for several years at a very busy location next to a movie theater and dealt with hordes of different people and personalities but it was always of the utmost importance to deliver a positive experience. This location is brand new, so I'm surprised there isn't more effort being put into the customer experience. Needless to say, if I return anytime soon, I will just use the drive-thru because if I'm going to have to wait over 15 minutes, I might as well be in the comfort of my own car. read more

Frantically looking for a Starbucks that was open late after leaving Legoland. (Got to have some caffeine before the drive home. lol.) This was the only Starbucks in the area open late - 11:00pm. Placed our online order and drove over. As we pulled up to the speaker, one of the baristas welcomed us and let us know our mobile drinks were ready and waiting for us. (Love the Starbucks app!) The barista was perky and friendly. She invited us to come inside to enjoy our cold brew coffees in the new coffee shop. We decided to take her up on the offer. The interior is brightly lit and has a large indoor sitting area. There are many tables, seats, and benches. If you need to plug in your computer or phone, there are electrical outlets on the bottom part of the benches. Great service. Clean. Lovely interior. Will definitely be back. read more

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everyday when I go in to Starbucks I always walk out with a smile and I am always telling my family and friends to go that store because they work hard and they have great team work I have always noticed Lillian always has the warmth smile read more

you know Lillian is a awesome star she has managment skills alway cheerful and has a lot of gracefulness in her heart I love going there because of Lillian and her team read more

Brand new location that just seemed to open! I love the Drive-Thru since the other one in the shopping center did not have one. In this corner of the shopping center, it is so nice to have a place to grab a quick sip or bite to eat. Since it is so new the barista mentioned not maybe people knew it was open. I only realized it was since I was going to Wal-Mart there. There was only one car ahead of me and there was barley a wait which is rare during a weekday morning! I was one happy customer! And I look forward to more visits in the future! read more

2nd time at this new location. It is clean and new so they get 2 stars. I entered today on my way to work. There was no other customer in line. I wasn't greeted. I waited about 40 seconds before I started a mental count. Still no acknowledgment I was even there. Finally about 2 min in a person came over and asked what I'd like to order. No greeting. The person took my order and by that time there were 4 people in line behind me. There are different stations in this location so I Waited for my drink. Every person that was behind me in line was served. People were going to the counter because the drinks were taking so long. Finally I decided to ask about my order. The person said, I haven't started that yet. 20 min start to finish in a Starbucks for 1 frappachino is way too long. This location apparently doesn't work orders in the order received unless it's for the drive thru. Maybe you'll have a better experience. read more

Always great service! The baristas can only go as fast as they can, wish the company cared enough to staff its locations.

I stopped by on 2/25 and placed a mobile order. The app reported that my drink was ready. I asked for a status update and they told me it was almost ready. I sat there for 10 minutes and still no drink. The girl I asked continued to make drinks for the drive through and take orders even though I asked for my drink. Finally someone came out from the back and said he would do it. I waited for 15 minutes and then they give me a cold drink. I had to go back inside and ask for a new one. This location constantly has terrible service. I will not be back. read more

We've been here a few times and it's more convenient than the one by target for me, went through the drive through and I was so rushed I had to correct her about 3 times and she was mad at me for trying to order what I actually wanted instead of her mistakes. Finally read the screen right and pulled up to pay and pick it up. She was rude and spoke to me like I was an idiot. Came home and of course the order was wrong. I called and asked for the manager and it so happened to ne the girl who took my order. With an attitude told me to go back the next day. I did and boy I tell u she acted like I was some loser off the streets begging for free coffee. I told her just the 2 items SHE messed up. She says "uhhhh whatever just take it all" she's the manager and I ha e never felt so belittled for asking for something to be made right read more