The staff is great! Friendly! Sometimes they get stressed because they can get so busy! Lacey is my favorite! She's super sweet, remembers my preferences, and is really good at her job, as is the rest of the staff! read more

So normally I love this Starbucks but today I am sadly disappointed...they pretty much were rude and it not as personal like they normally are... granted they were lacking my favorite staff member but still. It was totally uncalled for because they were out of everything! The girl who ordered ahead of me asked for a medicine ball boo explanation just nope we don't have it... she asked for other tea options and the lady just points and she's like umm what do you have can you tell me I can't see the teas from here. It was just a mess. Then they give me my cold brew with no ice and when we said thank you the staff just turns their backs on us mind you I didn't even complain to them about anything just took my nasty little drink and left. Next time I will order ahead so that I don't have to be disappointed. read more

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Manager was very rude and unprofessional. Every other location, and there have been many I have been to, ask if you want muffins or pastries warmed. I was not asked today if I wanted them warmed. Unlike the previous morning when I ordered the same thing. Yesterday I was asked. Today the manager/trainer did not ask. When I complained, he was not professional at all. As a retired manager, I was appalled with his attitude. read more

I have been coming to this Starbucks for 20yrs . Today John, the store manager, followed me to the bathroom. While I was using the bathroom , John, aggressively banged on the door. The door was locked and the in-use sign was showing on the outside of the door while I was using it . When I came out, John was there asking if I used the bathroom. I proceeded to sit down to drink my coffee and talk with other patrons. While I was drinking my coffee the store manager John, came to my table, sat down at with me and said "Reggie that's your urine on the toilet seat ?"Then he said "and you need to wipe it down and clean the bathroom up I know that's your urine " with excitement. I have never been so disrespected in my life. I have the greatest respect for the employees in this store . John made this experience embarrassing and hurtful. I will never go back to this Starbucks again . You will get no stars . Starbucks Estuary Cove 1211 Embarcadero ,oakland,ca read more

El personal, no presta atención a lo que está pidiendo el cliente. Muy insatisfecha Deberían de mejorar el servicio o poner a personas que realmente tengan ganas de trabajar read more

Speechless!!!!! I could be on here all day talking about how great and welcoming these guys are. It's 7:48am on a Tuesday the 12th and the ambiance is so sweet, the guys are very welcoming. They treat you like a human being. They treat like you're Gods favorite that's the best way I can put it! This isn't only today. I've been coming to this location for more than one year and it's always been a pleasure but the last couple of months have been heaven. read more

Starbucks - Coffee - Coffee & Tea Near Me - Oakland, California

this is one of my favorite Starbucks for the ambience: very easy to grab a bench by the water and spend a few hours contemplating life, very nice people hang out at the Starbucks as well read more

Starbucks - Great location - Coffee & Tea Near Me - Oakland, California

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Today. No Bueno. It's early in the morning the store is clean. I got partially greeted when I walked in but there was obviously conversation going on when I walked in between one Asian lady and the barista behind the counter so once they kind of wind down and my order was taken. I asked for was a breakfast sandwich but instead of them just popping it in the oven which takes about a minute they continue the conversation yelling across the whole restaurant three employees scrambling around talking, haha-ing,and he-he'ing hand about getting the person that's on the other side of the counter who's maybe the manager or owner or whatever what they wanted and I'm still looking at them scramble around but my sandwich not even in the oven now one of them who looked over my way around me standing there looking at her like what's going on inside yall brains at 7:30 am....girl Give me my money back. I'm all for people being friendly conversating enjoying their work day but all that hooping and hollering cross talking not taking care of the customer... take care of them so you can socialize at work. If you got a customer standing there and get them out the way so that you can communicate with each other. All that chaos.... read more

I came here for my birthday drink. I Found parking right In front, and the service was fast. The cashier surprised me with a cake pop for my birthday. I love the music they were playing. I sat outside next to the pier to enjoy some sun. But I didn't like that other customers were smoking near by me, so I had to leave. I would definitely return here next time! read more

Starbucks - Pink Drink with dragon fruit - Coffee & Tea Near Me - Oakland, California

Wow. Usually Starbucks hires people who tend to have a nice personality. Not here. Every person I dealt with over the last three days had a massive chip on their shoulder. Drinks were done poorly and mobiles were ignored. Also if you want a glass of water - which by California state law they MUST provide if asked - you MUST go through the line even if you did a mobile order. No other Starbucks I go to is this pedantic but it seems Oakland has cup issues so they need to track every cup asked for. If I was coming in here and not purchasing anything and tried loading up on venti waters I could understand - but I shouldn't be given crap by a barista when I just spent $15 on a coffee and pastry. If the store manager or district manager read this - it's time for cleaning up. You know what you are doing by just letting this slide. read more

Starbucks - The angry crew - Coffee & Tea Near Me - Oakland, California

Very friendly and helpful staff. The young man behind the counter greets you when you walk up and says thank you my friend when you walk away. This can be a crowded Starbucks, but it's in a good location right adjacent to interstate 880. Easy on and off the freeway for southbound 880. Parking can be a little challenging. Coffee tasted good and the store was in good working order today. All in all a very positive Starbucks experience. read more

The service is incredibly unprofessional. This woman cussed me out after asking why their bathroom wasn't working. I then got kicked out because I asked for corporate's phone number. I told her that she needs to stop speaking to me unprofessionally and she got angry and proceeded to use cuss words at me and also refused to give me her name or any information. I will be following up with corporate this week. read more

Starbucks - This lady White Mocha Hot - Coffee & Tea Near Me - Oakland, California

So I came here on red cup day cuz I wanted a red cup... I did a mobile order and went straight to Starbucks. It said my order should be ready at 9am. I didn't get my drink until 9:15. It's probably the busiest day, so it took awhile. On the positive side, my coffee is nice and hot and I have a new shiny red cup. read more

Happy to have one near work. Staff members are so nice. Place is clean. View is great (marina in the back). Parking can be challenging though. read more

Starbucks - a man standing in front of the counter - Coffee & Tea Near Me - Oakland, California

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TERRIBLE COFFE, WORSE SERVICE!!!! I don't know how anyone can mess up pike, it was bad, it was watered down even with a shot of espresso. read more

This place used be nice back in the days . These days racism is the norm. You get treated based on your race or skin color or race Among all these workers severs,this heavy set vey big Spanish woman most of the time unhappy if not angry-which I can understand why . We frequently go there for our morning coffee and when go ask them for a refill they deny unless you proceed a receipt ,but when a white guy does the same thing ,they give him the refill with a smile seen this with own eyes. If this not discrimination then what is ? read more

Great service and it has great view near the water plus no bathroom code / clean bathroom you can also sit inside charge your laptop or phone while you wait for your drink, do some work as well and same goes for the out side. Plus if you buy coffee or ice coffee or tea you get free refill no charge come with free water too. if you stay near store. Everyone is welcome here no judging plus it pet friendly and family friendly. The staff are awesome here. read more

Terrible service came in ordered two drinks both largest and got one small and one large I told the guy making it im on a time crunch and I wanted a large not a small he told me I would have to pay the difference i didn't have time to wait around came outside to my car and a customer came out and walked up to me to let me know the guy was talking shit about me this place is very unprofessional and I reported this to cooperate they need to train there employees better I will be following up with my report read more

Terrible terrible. This location has the worst service. I come in during lunch hours because I work down the road. Customer service is terrible. RUDE and SLOW. The dude with the longer hair is a punk. If a employee makes a mistake don't give me attitude a lot it. And 2 times I've come during lunch to find they e closed down. Sign on the door "we'll be back". Really??? Wack read more

Unfortunately this is the only Starbucks in the area. I attempted to add cash to my card so I could get the points for my order, which the cashier told me afterward was not applied, and that he couldn't fix it. Then the barista got the order wrong (again, because the cashier put it in wrong). THEN when I asked about the 50% off for every Thursday order for the remainder of 2023, he said that was only for purchases that are used by scanning the app...the exact thing I was trying to do but he screwed up in the first place! I will not be returning. I asked if he could fix it and he said no, and gave me the incorrect drink as a consolation. I'm very disappointed. read more

Friendly staff! This Starbucks is located on Embarcadero cove with some seatings outside with a nice view. This used to be my study spot back in the days since there's great seating and benches. My go to drink during the summer time would be the strawberry açaí. Refreshing and tasty! I am updating my reviews based on the amount of time I spend at this Starbucks. I've been coming here 2-3 a weeks and spend a good 2 hours and up here. The baristas/ staffs are extremely friendly. They're always greeting their customers as they walk through the door. I haven't had any problems at this Starbucks yet and will continue coming. read more

I don't know what the fck are they doing here, but I ordered a largest size guava white tea. This retard bish gave me 1 large size ice tea (very little ice) and a small cup of the leftover, I guess they run out of the Trenta size cup or something. What pissed me off is this shit taste like straight up green tea with some sugar in. Where the fck is the guava juice in there? Because I do not taste any citricy nor fruity taste at all. Wtf, are they taking at work? Are they fcking high or something. read more

Starbucks - This is what they gave me for a Trenta Guava white tea. It taste like green tea with some sugar. Where the fck is the guava juice? - Coffee & Tea Near Me - Oakland, California

This is probably the slowest Starbucks I've ever been to. Long waits. Staff that doesn't even acknowledge you then serves you a cup of grounds. Awful. read more

Starbucks - Not only is this the slowest Starbucks around, they will give you a cup of grounds. Awful. - Coffee & Tea Near Me - Oakland, California

3/7/21 We usually end up running with friends far away from home on weekends, and usually on the way back my gf wants coffee. It's kinda her ritual. So here we were... at a Starbucks... I didn't go inside, so no clue if this Starbucks is any different than any other, but she did bring me back a... 1. Caramel Crunch Frappuccino, Medium: So, I'm lactose intolerant. Like maybe not deathly, but let's just say one time I decided to drink an entire glass of plain milk, and for 5 days straight it looked like my insides were dissolving into the toilet. You're welcome. So, anyway, why no coffee shop carries lactose-free milk is absolutely beyond me. Hell, it's probably a business opportunity to just do that one thing and advertise the f out of it, right? So, I've had my fair share of soy-based coffee drinks, and sometimes almond milk based. Almond is nearly always horrible, but even with soy usually it tastes different. Not this time! I couldn't taste a trace of soy milk, and my toilet water was normal afterwards! And yes, it's a mutha f'in frap, so..... mmmm mmm.... total waste of the morning's calorie burner, but whateverz. 10/10 5/5 just cuz it was one of the best lactose-free coffee drinks I've had! #oakland #coffee #lactosefree #lactosefreecoffee read more

I don't write about Starbucks a lot, if any. This is an exception. They have a gorgeous view outdoors of the water and boats. Pleasant view and sunny day, makes it a spot to grab a coffee and lounge. read more

Starbucks - Sunny Sunday view with iced coffee and m career - Coffee & Tea Near Me - Oakland, California

This is one of the worst Starbucks I have been to and I have been to almost them all. The staff is untrained,rude and to be blunt stupid. The most unorganized group of circus chimps I have ever dealt with ,,Starbucks has great menu and great drinks and great service AT OTHER LOCATIONS! just don't go to this one if I could give it zero stars I would. So please just ignore the one star because it won't allow me to rate it what it should be..... 0! read more

Great customer service! We were greeted right after we came in. One of the employees was very patient on the first customer before me. The gentleman was having a hard time to express his order because of the language barrier. But the employee was very nice and patiently helped him. He even got a refund after they mistakenly give him 2 latte. read more

The is one of the few Starbucks that is hardly ever out of popular drinks. Always is good to place your order through the app. Fast and easy. I love it even more when people are waiting for their drinks and I go up to the counter grab my order and I'm out the door. I swear it never gets old. read more

This Starbucks Location offers amazing waterfront views, great customer service, and they dish out great tasting drinks!!! WHATS NOT TO LOVE!!!! Five Stars because of the chiLL ambiance & amazing Coffee Master rocking in out on bar!!!! [I'm so sad I didn't catch his name.....] It's not easy knocking out rows & rows of empty cups by yourseLf AND doing it with a smiLe but you made it Look EASY! TY for my Berry Sangria Iced Tea with 2 pumps of syrup... YOU DA BEST!! :D read more

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Today (July 27, 2024 at around 5:30pm), my dad brought my mom, little brother, and I to this Starbucks. When we ordered, we sat down and my father kindly asked where the bathroom was. This girl kindly pointed to the restroom, which was behind him. A male employee with orange hair proceeded to talk badly about my father once he entered the restroom, saying that my dad "should've just turned around" and he talked about my dad using foul language, calling him a "dumbass," in front of my 8 year old brother. I can say FOR SURE my family will never return to this starbucks. The drinks were good, but the employees need to learn respect and patience for the customers. read more

The bf and I were bored so I mentioned that a new frap just came out; the "Midnight Mint Mocha Frap!" We're both not really coffee drinkers but went to the Estuary Cove Starbucks for fun. It's by the 880 freeway and there's a BuildZig business in the same area. Free, small parking lot and u get a nice view of the water and boats (benches outside). So, we got a grande MMMF with soy milk, light whip and added java chips (they were blended into the drink). It was chocolatey but not overly sweet. You could taste the mint (not very strong) too so it was pretty good. I think it would have been creamier with regular milk but sometimes it can upset the stomach lol. We also got a cookie straw for $1! Nice cashier & location. See below for frap description found on google. "Beautiful layered beverage [that] starts with scoops of extra-dark cocoa blended with coffee, milk and ice, infused with cooling mint sugar crystals and cut with a layer of whipped cream. It is then topped with more whipped cream and a dusting of dark cocoa." https://www.google.com/amp/amp.timeinc.net/foodandwine/news/starbucks-new-midnight-mint-mocha-frappucino-plain-brown-drink-weve-been-praying%3Fsource%3Ddam read more

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I came in here yesterday and was having such a bad day. I was helped by a girl with curly hair and glasses, and she was so nice and polite to me. She saw I had been crying and went above and beyond to make me smile. I will keep coming back here if this is how all the employees are here. read more

Lacey greeted me she was very nice and I ordered a chai latte did not know they add certain things she explained to me how they made made it step by step. They were making fresh cold brew they let me know it was a little wait which I did not mind they let me know. They were nice to all the customers great customer service 10/10 Keep up the good service LACEY read more

Review #305 - 2019 I've been to this Starbucks on many occasions and service is usually pretty quick & friendly. Even though I've decided to boycott Starbucks for my own personal reasons, it's still hard to completely write them off because I have friends who still drink Starbucks & it's easiest to find a Starbucks to meet up at. I like this location because of the Embarcadero. It's nice to grab a drink and just walk around the beautiful surrounding. I've ordered the caramel macchiato, this was my go to drink when I was a coffee drinker, on many occasions and it was always well made. Now that I don't drink coffee, I just stick to the hot chocolate, it's perfect in the morning and on cold days. I always ask for an extra shot of chocolate mocha because it never seems rich enough when they make it the regular way. It's usually pretty busy here because I normally show up during peak hour, but I never have to wait too long. I'm sure I'll be back here again, even if it's not by choice... read more

*One of my favorite Starbucks location. How can you go wrong with water view?. Prime spot are the outdoor seating area when it's not too cold. *Added Bonus: This location is 10 minutes from where I work. A ++ in my book. *The barista who helped, was very patient in regards to trying to find out which level to grind the 3 bags of Starbucks Coffee Beans that we purchased through Amazon. It's great place to bring your friends to hang out or even just to be by yourself. I recommend this place mostly because of the view and how helpful the barista was. read more

Starbucks - Nitro Cold Foam Brew. 12/11/2018. - Coffee & Tea Near Me - Oakland, California

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I really like the starbucks here! It has a great outdoor seating and a good amount of seating inside! Definitely a great place to study, catch up with friends, or just enjoy the sun with a great view! :D Oh and thier lounge chairs are so comfy...I accidently fell asleep for a bit....shhhhhhh..... :D read more

Starbucks - Outside seating with iced chai tea latte - Coffee & Tea Near Me - Oakland, California

The Estuary Cove Starbucks in one sense is your classic Starbucks. Two people were taking orders when we came on a busy Sunday morning, nicely efficient. You have the full Starbucks menu, albeit no Clover machine. A moderate amount of inside seating. A shared parking lot on the small side but you can also park on the street. So why five stars? Step outside and walk to the back of the Starbucks and it's clear: a great estuary water view! Enjoy your coffee and sit and watch the boats go by, see the sunset over the estuary, or stroll along the Bay Trail. This nondescript Starbucks is blessed with one of the great coffee locations in the Bay Area. Many coffee houses are forgettable - imbibing while soaking in the view here is an experience to remember. read more

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Never had any problems at this location It's always clean and the line moves pretty quick even very busy. The baristas are very friendly and welcoming. The drinks have always been on point. Great job! . This is my preferred location since it's so close to my house, but if I ever moved I would still come back here. If any managers/district managers/regional managers sees this, you don't need to worry. They've got it handled read more

Pros: Great place to go if you have homework to do. I normally go to the location near UCB, but this location is closer to my gym. Parking is pretty decent if you get there early enough (8am if you're me). The baristas were standard. I had the Horchata Frapp (a bit more watery then what I was expecting) and a smoked Gouda bacon sandwich. There is a beautiful patio section outside with a nice view of the Alameda docs and the Bay. Cons: Sitting outside is at your own risk. There is a large palm tree and bugs and pieces of it tends to drift over to your table and frapp (that's just mature). There are also jumping spiders that resembles crabs. What the heck. Lastly, there are multiple smokers in the area. But it is a public outside area so oh well.... read more

worst starbucks i've ever been to! this unfortunately is the closest starbucks to my work and after 3 horrible experiences with very rude staff I just make my own coffee at work. the girl with long braids is the worst of them all, she made my drink wrong and when I very politely told her it was wrong she very loudly and dramatically dumped the drink down the drain and didn't say a word to me, making a scene and completely making me feel horrible, as if it was my fault. I'll honestly never go back here again. toooooo many bad experiences. read more