Drinks: 4/5 Service: 3/5 Price/Value: 3/5 Atmosphere/Cleanliness: 4/5 Paid a visit to Jamba Juice craving a refreshing smoothie and found it to be a moderately satisfying experience. The drinks were decent, service was standard, prices were reasonable, and the atmosphere felt like your typical smoothie spot - an okay choice for a quick beverage. read more

I just came from this location and ordered a medium smoothie and a pretzel. I was given a small smoothie instead of a medium. Fortunately I had my receipt, and clarified if what was handed to me was a medium, which they instead checked their screen and proceeded to comment that it was indeed a small, and my correct smoothie was made. Not sure what was going on today. When I walked in, there was only one person sitting, waiting for their order. There was also no greeting when I walked in, nor when I stood at the register for the minute I was there, as well as no eye contact when my order was taken. I didn't feel the most welcome after my entire experience, so I won't be back. read more

Mango smoothie always does it for me! Constantly improving themselves and quality is UP!! Love it and highly recommend!! read more

Visiting the area - walked in was about to make a verbal order to realize that I could download the app and get my 1st smoothie half off - what a delight! ( my 1st time trying Jamba juice in general) - had a hard time making up my mind as to what I wanted to drink ( lots of choices) - food is also available! I got the banana pb protein with oatmeal dessert as a boostet ( low in sugar, high in protein - post-workout type of drink) - it s was pretty good. There is room to hangout in there and drink your smoothie in tranquility ( well currently listening to Selena while I am writing this review) - still pretty good! Friendly staff. Clean location. Hand sanitizer in plain view. Would come back here to taste the rest of the menu. read more

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Another great Jamba experience!! This Jamba is located at the Alameda Landing shopping center and it doesn't disappoint. Very small place with limited outdoor seating, but fast and friendly service. I went with the Pomegranate Paradise this time, which was very good and hit the spot on that hot sunny day!! There are plenty places to sit outside at this shopping center, that's a good thing. Thumbs up for Jamba!! read more

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Came here for the first time recently, I have to say when I ordered my favorite drink from Jamba, The Pink Star! They made it perfectly! Employees seem to be nice/friendly. Will be looking forward to trying them again whenever I'm in the area next time! read more

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Yaaaaay it's finally open! I've been waiting for this location to open up. The store is brand new so as expected it looks great. Bright colors. Vibrant signage. Located in between the At&t sore and Bank of America. Be sure to ask for a coupon! read more

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My drinks are always made good with just the right amount of ingredients and ice ratio the service is always good and it's clean

It's about time alameda landing added a Jamba Juice. Jamba Juice should had been amongst one of the businesses to open here and after 5 long years they finally decided to open one. Ordering through the app makes everything faster and easier. I'm a bit disappointed that no jamba location has the pumpkin smash that is advertised in the app. Something about not having product to go out is what I was told when I called to ask. read more

Jamba - Juice Bars & Smoothies Near Me - Alameda, California

Ineptitude will kill any business and the fish stinks from the head. It astounds me that asking for the manager, the district manager, names of either, the corporate office number, the franchisee phone has become information of national importance. I know these are just kids, but those in charge of training them have failed miserably, most certainly at this location. My issue began with trying to place a large order yesterday, we are filming in the area. I was met with "we're out of milk, so if your drinks have milk in them ? We can't make them". Now I'm a business owner, if my business ran out of an ingredient necessary to much of my inventory ? Take $20 from the register and go buy milk...nope, way too hard for this location. Zero common sense from management and shift leaders...apparently it's a special milk they use.... Then try to escalate the call to educate them that with that approach ? Your business model is a failure. Sorry we can't give names or numbers of managers or management, mind you I never asked for phone numbers....regardless, I'll be happy as a clam to escalate and embarrass management at this location..... You lost a $400 order because you were "out of milk"...nice work inventory specialists.... read more

My goto drink at Jamba is the Orange Dream Machine. Its reminiscent of the old Orange Julius they used to have at the malls. Its of course now made with frozen yogurt instead of ice cream, but still good. The prices at Jamba have risen dramatically during the Fall of 2022. Just like everything else. Plan to spend about $9 for a small smoothie with tax and 20% tip. The service at this Jamba is decent, but nothing to write home about. There's some tables to sit outside, and one table to sit inside. During a busy day, plan on taking a stroll over to the patio seating near Safeway to enjoy your smoothie. The parking lot is bustling and crowded because its shared with many other stores in the Alameda Landing Mall, but I can always find a space to park within a few hundred feet. read more

Great location, glad it's close by my house. Drinks are always good. Feel bad there is a shortage of employees but the girls at the counter are quick and very polite. read more

Jamba - Go team! We appreciate you! - Juice Bars & Smoothies Near Me - Alameda, California

Both the PB & Banana Protein and PB Chocolate Love was tasteless. I usually order both and enjoy them very much. Unfortunately, I can to this Jamba Juice and was highly disappointed. The first drink I throw away this second drink will go in the trash as well. I do not even have the patience to go back into this store for a third time in a roll. This is the perfect location but they have the wrong person making drinks. My PB Banana Toast was bomb though I ate it before I was able to post. I want be back anytime soon, a waste of money and time. read more

Jamba - Both the PB & Banana Protein and PB Chocolate Love was tasteless. - Juice Bars & Smoothies Near Me - Alameda, California

This location is quick on online orders! My order was ready for pickup ahead of the quoted time that I was given. The spot has a small outdoor seating area in front, which is a nice option especially during these times. I ordered the acai bowl and acai drink and both were package well for pickup. Sealed nicely and the bag was stapled so it didn't seem like any tampering once it was bagged. Both items were nice and cold and ready to enjoy! I dropped a star because when I came to pickup, I told them my name and they asked me to pullup my order info to confirm what I ordered. A little hassle so I dropped a star but otherwise, it was a breeze to order via yelp and pickup. read more

Terrible customer service! Imagine walking in and not only not being greeted but being ignored for 10 minutes. I have never had an experience like this at Jamba Juice before. read more

There's nothing that pisses me off like a business that can't update their hours online glad I drove here for nothing

This location deserves a proper tip-of-the-hat for the consistent service during their $1 National Smoothie Day. I went in twice to order one promo smoothie and regular smoothie at two different times of the day and stood in two varying line sizes. The line, despite its length at times, moved consistently and the service was straightforward, mindful, and efficient. Both employees at the register in the afternoon were phenomenal in answering any questions customers had and making sure everything was in continuous motion. And they always were at the top of their game to be approachable and attentive! I never felt pushed along. I also need to shout out the young lady who was on top of getting orders out, always calling names out clearly, a warm and welcoming demeanor, and a very amicable thanks and farewell. And it's important to point out the employees working behind the counter being on top of everything. Smoothies were always coming out with equal amounts of smoothie for all the promos and even non-promo smoothies were made efficiently and as quickly as possible. I would see the constant flow of blender containers being moved to the back to the dish pit and a batch of freshly cleaned blender containers returning. It was really admirable and impressive to watch! I truly admired their teamwork and hard work, especially for such a massive and ever-present turnout for the entirety of the promo event!! read more

I would give 0 but they won't let me. Just a statement. I asked for Juice and they told NO JUICES at Jamba Juice. That seems a little odd. Also, the young lady was rude and acted like I was stupid for asking f or a juice. Jamba Juice you suck! I LOVE Nekter! read more

Flavor-wise, this Jamba Juice is great, and I KNOW they're new, so I'm trying to be nice; just a couple of fixable critiques: 1) A little on the slower side, even when they're empty; I know that they have 3 minutes to get a drink from the reg to the pour station. 2) I ordered a drink the other day; mobile order; and they didn't receive the order on their end/ so there's some technical difficulty there. 3) Portions--I have yet to receive an order from here that fits the cup perfectly. They're constantly pouring too much of a drink or too little of a drink. I ordered two small Peach Perfections with Whey...and I know that Whey thickens and expands the drinks (so usually you have to pour into a bigger cup, but when they poured the drinks, there wasn't enough of the drink for even the small cup, so it was more of two child size drinks). Other than that, everyone in here is really nice and will easily change something out if it's not right. So I'm sure it'll just take a few weeks for them to get in their groove :) read more

Consistency is key! Always get the same flow or from our go to drinks. Great customer service. Clean location

Employees seem more concerned with their conversations with one another than the assisting customers. Service is slow and you will have to wait to be assisted until their conversation is over. read more

This is definitely my favorite jamba store at the moment! I hate to feel like a difficult customer and Laura made me feel so comfortable adjusting my Gotcha Matcha. She so kind and friendly, I don't mind driving a little further just for the customer service. Thanks again girl! read more

Stood there for at least 5 minutes before I finally get acknowledged by a young lady to get my order taken, yet there's 3 people behind the counter? A little bit after my order had been taken, 2 little girls in skimpy clothes walk in and immediately get there order taken by a boy they know behind the counter and gets their drink before me. Lol the dude behind the counter didn't even have the decency to tell me my drink was ready, just left it sitting on the counter and helped someone else. Racist kids. read more

This store must be doing bad because this I've never seen in any jamba place ever . Our cups wasn't even filled to the top as you can see in the picture it was a lot left in the blender then the posting about a shortage on products .. they shouldn't have open if it's going to not be like how it was before this happen it's not right to the customers paying full price for drinks who can't even get all the ingredients read more

I love to visit these locations on a hot day to drink fresh smoothies. The workers are always kind and always get my order correct. Their açaí bowls are also something to try. Overall the ambience and service is excellent and I would recommend. read more

The workers here don't wash their hands after charging people and they continue to make drinks and prepare food this way. They also don't wear their face masks properly, one girl wasn't wearing a face mask at all and she was preparing smooties. This place is sure to get you sick. Don't come here unless you want COVID! read more

Jasmin and Marissa were wonderful, when I asked for a milk accommodation Jasmin happily obliged. Eating freshly warmed pretzels and Belgian waffles (I highly recommend you try) as suggested each bite was delicious. While my husband and I waited for our order we enjoyed the music playlist one of the girls selected. The overall experience was amazing and both girls definitely made the food with love. read more

Nearly every morning I stop in for a breakfast smoothie and waffle, great friendly staff and quality is consistent. Even if something is off, they are quick to make it right! Thanks Vale! read more

Every location is different among Jambas. This one is flagship fresh and consistent with the delivery. Makes you want to tip good. Conveniently located next to target etc I used to come to the mall for other reasons.Now I make special trips because of the team at this Jamba Juice. read more

Jamba - Jamba Juice Dank Epic location - Juice Bars & Smoothies Near Me - Alameda, California

First time going to this Jamba Juice and probably not going back. I arrived there on the Saturday afternoon, there were 2 people in line. It took around 20 minutes for the cashier to get there orders while also chatting with her coworkers. When it was my turn, she asked me to wait and went outside to talk to someone, got back inside and didn't take my order. She stared at my a couple times and back at the computer or her coworker. I had to leave the line because of an appointment I had. Being in line for around 25 minutes when there are only 2 people in front of you is unacceptable. read more

I have ordered from this new location since it opened. Every time we order our smoothies they are fantastic! The new pumpkin smoothie is outstanding! I have always had good customer service and perfectly made smoothies every time I go here. Im not sure about the mask comments on here because every time I have been here for a drink or snack, everyone was wearing a mask properly and made sure that other customers that came into the store had a mask on too. This is my preferred jamba location and my family and I love coming here! read more

I at least got my drink. They didn't blend it right and they barely even filled the drinks. They were extremely slow to also I might add. You guys need to do better! read more

Jamba - Unblended smoothie - Juice Bars & Smoothies Near Me - Alameda, California

This place seriously needs to work on their customer service skills. Every time I've gone in to this location, everyone seems like they're in a bad mood and you're an inconvenience. It's depressing going to this location. Justin shook his head the entire time and not sure why, and he only greeted customers that were black and all the other customers before that he didn't even bother to greet. Only the female working with him greeted the customers. He was on the phone calling someone before he even made my order. When I got my order I thanked him and he didn't even acknowledge me. I'm only going back because I have gift cards, otherwise I will not spend my own money here. read more

I love this jamba! Very fun and the workers are so nice and intersect so well with each other

Everything was great from the service to the drink. Jay was a little too lively for me but he still provided great service. The workers looked like they get along really well and have a really good system going for them. read more

Jay was awesome and made my smoothies for me and even accommodated some with almond milk for my milk allergy I'll definitely be coming back !! read more

I'm not one to complain but especially during this time, how are you going to make smoothies with your mask hanging down to your neck and have no gloves on? Unfortunately didn't see it happen until it was too late, ended up throwing the drinks away. Didn't bother saying anything, not going to say any names, but fix your practice. read more

Our family loves Jamba's smoothies and waffles. We have had good customer service and delicious smoothies at this location. The store is nice and new and the employees are friendly and efficient. read more

If I could give negative stars I would. I walk in music is blaring so loud they don't even hear me come in ! Looks like just about closed. Employees have earbuds in not paying attention. Walk up to register, no hello, nothing, just an annoyed stare. Then one employee starts yelling at the other for their register numbers, but due to other employee having earbuds in can't hear so guy keeps yelling at him. Finally after about 3 minutes I get a blank stare from register employee. I order and the whole time it's like they are annoyed that I'm inside. Music is still blaring. No regard for customers at all. This is pathetic. Every-time I come here it's always attitude drinks suck and I'm treated like crap. This place is horrible I don't recommend going here. Manager needs to speak with employees cause this is BS. I'm the Only customer inside and it took 20 minutes for my drinks to be made. Ridiculous read more