The Starbucks on the second floor of the Hyatt Regency New Orleans is exactly what you need it to be, especially in a convention hotel setting. Located inside a busy conference property, this location gets a steady stream of walk-in traffic throughout the day. Mornings in particular can get crowded, but the line tends to move efficiently and the staff works hard to keep things organized. I do appreciate that this location accepts mobile ordering, but the timing estimates can be way off. It doesn't seem like the app accounts for the volume of walk-up orders being processed at the same time. On Wednesday, I placed a mobile order at 7:10am for two lattes and two breakfast sandwiches, with a pickup time of about 7:20am. The sandwiches were ready, but not the drinks. You would think the two lattes would be made back-to-back by the same barista, but that was not the case. The first latte came out around 7:30. When the second drink still hadn't appeared, I checked in and was told it was being worked on. Everything was finally ready at 7:40. That's a 20-minute gap between the promised time and reality, which matters when you're trying to get to a conference session. Lesson learned. If you're in a hurry, stick with drip coffee and skip the lattes. You'll be in and out a lot faster. read more

Starbucks - Waiting, waiting and waiting some more! - Coffee & Tea Near Me - New Orleans, Louisiana

Found this Starbucks inside the hotel I was staying at. They were really fast and my lavender matcha was so good. This location was really clean and I enjoyed the cute decor. It was actually fairly big to be located inside a hotel. The employees were kind and helpful. I tried to visit again during my stay but on Saturday they closed at 3 p.m. I thought that was a bit early, but I understand this hotel has lots of evening events so they might not stay open during those times. read more

Starbucks - Coffee & Tea Near Me - New Orleans, Louisiana

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Your drink will be delicious but expect it to take a very long time to be made after standing in a long line (20 minutes). They close early and you can't pay in the app with a credit card. read more

We go to plenty of Starbucks and this was by far the absolute slowest Starbucks in the world. There were customers, but not an overwhelming number. Not rush hour; a little before 10am. it took us maybe a minute to get to the register to order. 2 employees were working the coffee makers and 3 at the register and/or doing nothing. 2 easy drinks to make (iced tea and a chai) took over 25 minutes to be made. We weren't skipped; 2 ladies behind us were also waiting and frustrated. Unacceptable. I never write reviews; this experience called for one. read more

Here visiting from out of town, and thought it would be like any other starbucks. I mobile ordered plenty ahead of time thinking it would be ready to go quickly. They took approximately 25 minutes to even start my order. My friends took over 30 and we were late to an event we were scheduled to go to. While I understand there are a decent amount of people, there were also about 6 people behind the bar - and half of them were on their phone. I will be choosing a different Starbucks as I continue my stay here. read more

SHOCKED!! Starbucks in Hyatt Regency New Orleans I came in to get my normal English Breakfast Tea. I take my tea with cream . I asked to have my 1/2 & 1/2 steamed -- something I've done in Starbucks across these entire United States -- coast to coast, and Hawaii. I Need cream not to make my tea lukewarm warm. Here they wanted to charge me. Make my cost double. When questioned I was offered a Tea Latte (up charge) for something that is otherwise FREE. I am having to pay for cream for my tea . Never have I ever!!! This is insane. Ridiculous. Very NOT customer service. read more

This is Starbucks store #16183 in the Hyatt Regency. The staff here was fun. The cashier was interacting with my little toddler, which he enjoyed. Coffee was pretty standard, like any other Starbucks. read more

25 minutes to get a cup of coffee on mobile order. Crazy! After waiting 25 minutes I asked at the counter at a worker made it for me,

the drink is amazing. I got an iced coffee with my rewards October 13th at 9:15 am. However the lady who took my order was very confused. I told her I wanted to redeem my reward for an iced coffee and i also wanted to add in an espresso shot because I also had enough for that as well. she said I don't know how to do that and we can't do that here because it's a licensed store not a corporate store. Every Starbucks store is able to rewards so she needs additional training on how to accept different rewards on one transaction. I am from Texas and at the location I usually go to, I am able to redeem 5 rewards in one transaction. I know damn well she could have don't that for me as well. She was an African American women kind of a bigger lady. read more

Starbucks - Coffee & Tea Near Me - New Orleans, Louisiana

Iced coffee + almond milk = I'm awake and don't have the bubble guts! What a combo! This location has very high prices because it's inside of a hotel in the CBD. I had a $3 gift certificate and didn't have many options. read more

Starbucks - Coffee & Tea Near Me - New Orleans, Louisiana

I'm staying at the hotel and today on 2 different occasions Ashley J. went out of her way to help me. Can't thank her enough. These days great customer service and kindness are a rare jewel to find and I don't take it for granted that's why I got to at least write a review. I hope you read this review Ashley. Thank u! read more

I've been patronizing this Starbucks every now and then ever since they opened. Working on the "northwest" end of the CBD near the main post office, I am only a block from the Hyatt, and often find myself cutting through the buildings on my way to Poydras Street. Every time I do, I often stop at this full service Starbucks located inside the Hyatt. As far as food and coffee goes, this place isn't any different from any stand-alone locations. However, it has a fairly large seating area and free wi-fi. Couple that with an endless stream of tourists in the Hyatt, this place is the perfect spot to sit & people watch. (If you're into that sort of thing). Since I usually cruise through here on my limited lunch break, I never take advantage of the seating or wifi. However, if I had the time or if I was a guest at the Hyatt, I know I'd be down here with my I-pad, just surfing, chatting and taking in the sights. ANd drinking a refreshing beverage of course. read more

Wow! This has to be one of the best Starbucks I've ever been. The shop was fully staffed and had my items ready in less than 5 mins. Lines may appear to be long but they move fast! Great experience. read more

I have stayed at many hotels in my life. Of those hotels, several have had a Starbucks inside. But this is the first hotel I have stayed in that had a full service Starbucks and that is a nice perk. When people visit New Orleans they often have a tendency to overdo the partying. That leads to dehydration, food cravings and the need for a massive influx of caffeine. I am not saying that happened to me, but this Starbucks was a very welcome addition to my stay at the Hyatt. Since it is part of a massive chain, you already know what they have here. The sandwiches are a great snack or meal, and the coffee does contain caffeine. Service was friendly, but a bit slow. This could be because of the massive crowds so I cut them some slack, but it does bear mentioning. If you stay at the Hyatt, come here. If not, it probably is out of your way and you don't care. Move along to my next review. read more

I am a huge fan of Starbucks! It's definitely helpful to have a cup of coffee or tea to start the morning off but the staff at this location are really rude. I've been very patient with them but its not great to deal with impolite people (especially staff workers) when you are looking for a pleasurable day. read more

I had a conference at the Hyatt, and visited the Starbucks while I was there. My Green Tea Frappucino was nice and creamy. It didn't have chunks of ice, as it sometimes does at other Starbucks. I also liked how they had jars of honey. You are lucky to get a sack of honey at most of the Starbucks back home. read more

Not designed for business travelers. Despite being located in a hotel primarily used by business travelers, and having signs all over the store encouraging use of the Starbucks app, the does not work properly in this store. If you have a business credit card associated with your Starbucks account, it will not work here, so you'll have to choose whether you want to earn loyalty points or to have your business pay for your order (an obvious choice). Long story short: friendly staff, good drinks, poor management. read more

3/5 hotel prices but otherwise all the same i always forget that this spot will have a slight up-charge because it's formally inside the hotel, but sometimes i use it as a landing spot between meetings, since the other coffee options nearby will also charge just as much anyways... it's always pretty busy, given the hotel hosts a bunch of meetings. sometimes the line can be out the door, but they seem to most pretty quickly. it seems they've expanded seating (at least compared to years past), and you have some seats next to outlets if you need to charge up your devices. all in all, it is what it is. oh, and i mean, it's starbucks so there's not really a need to comment on the drinks, since it's the same as other stores... read more

One of the worst starbucks experiences and not something I expect from my favorite coffee place! They were out of chai and they forgot the sausage on my cheddar egg sausage sandwich. So lame. Won't be back here! read more

It's located inside a hotel so it's always busy. Surprisingly the service is very quick and efficient despite the rush

I love Starbucks! This one is absolutely horrible though. I thought they all went to "sensitivity training." I think they forgot to invite the employees from this particular Starbucks. The store manager that works the morning shift, is by far the rudest manager that I have ever encountered at ANY Starbucks. read more

This location can be a little hard to find (2nd floor of the Hyatt Regency -- and it's a little bit of a maze up there) but they have fast service, good wifi, and lots of seating. It gets busy when there are conventions at the hotel, but they keep up the pace and the line moves quickly. Tables/chairs can occasionally be a little messy (a few crumbs) but not bad at all. One of the best Starbucks I've been to! read more

This is a full service (not a small satellite) Starbucks in the Hyatt. Good for a light breakfast if the more expensive hotel restaurant does not appeal to you. As for the quality of food and service, it is exactly what you would expect from a Starbucks, consistent. read more

I am a student currently living around the CBD and have walked to several coffee shops around the area. I cannot sing enough praises about this Starbucks. This is hands-down the best coffee shop in the city. Almost never too crowded and a good chance you have a table or couch to sit on and enjoy your coffee while having a meeting or getting some studying done. Some of the most pleasant baristas you will ever meet. Check it out! read more

This is possibly the worst managed Starbucks that I have ever visited. Inexplicable and inconsistent pricing. Good customer service is seriously lacking at this particular Starbucks. When I brought this to the attention of the store manager, she insisted on blaming everyone else. Yet she was the one that charged me differently, on three separate occasions, for the exact same drink. Honestly, they really need to find someone to run this Starbucks that knows what they're doing. read more

Awesome perk of staying in the Hyatt is being able to visit this Starbucks from 6am-5pm on the 2nd floor of the hotel. Can get busy in the mornings and lunch time as business conferences are held throughout the day at this venue and many visit Starbucks before and after etc. Other than that if you're a Starbucks fan and in the hotel/area..Great location to stop at and grab a drink. Can't avoid frappacinnos and passion fruit tea/lemonade on a daily basis here. read more

Hotel 2nd floor location. 1st place WINNER, by far the MOST EXPENSIVE Starbucks location I have been to. Expect to pay a premium.

Excellent service with an overwhelming number of people in line for a convention. Kudos. Clean, spacious, friendly. read more

Starbucks - Perfect order amid convention chaos. . - Coffee & Tea Near Me - New Orleans, Louisiana

I ordered a skinny mocha frap and a regular mocha frap and the barista made a big deal about it to where she actually said she couldnt deal with it because her lazy ass couldnt make two different fraps. First she made both fraps hot and then added whip cream too both even though i asked for no whip. That's when she got frustrated and had to pass to the other barista to make it. read more

Slow, slow, slow. Theres a line out the door all the time, yet these workers keep the same slow pace all day long. No mobile ordering either. That may actually make them work faster. Wouldn't want that. read more

Located in the Hyatt regency hotel. It's your average Starbucks. Cute mugs to purchase tho. Very nice people behind the register and good service. read more

I've been to probably over 100 different Starbucks. This particular Starbucks is the most friendly and consistent I've been to. The other day they gave me my order for free for a Christmas present. That's great customer service. It's located in the Hyatt so it's quite busy during conventions, but the speed of service is great. They always have enough staff, and they are all friendly. read more

Got some drip coffee here and it was so incredibly burnt tasting, I ended up throwing it out. The next day I went to get some breakfast... Even though they told me two days before that they had "just" run out of the two gluten free breakfast items (sous vide and gluten free breakfast sandwich), it turns out that they don't actually carry either. I probably wouldn't have been so irritated had I not waited in the huge line, but there you go. Do yourself a favor and walk ten minutes to stumptown. read more