Decided I wanted Starbucks this morning. However, I did not quite what I wanted when I first arrived. So, I checked the app and they have a Chai special drink and it looked so good. I also decided on the sausage, bacon and cheese wrap. At first, I got 1 pump of syrup instead of the 4 pumps it came with because I did not know if it would be too sweet. Well, I actually add 2 more pumps upon tasting. I will buy this again. The wrap was ok, but it does not have much of either meat in it and I did not know it had potatoes. I won't probably get this one again. [[HIGHLIGHT]]The restaurant was clean.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Ppl seemed to be hanging out and working.[[ENDHIGHLIGHT]] The staff were pleasant as well. read more

This is message is for store manager who is higher level than Tran. She claimed she is the store manager which I could not able to make complain about her. Here is my experience with her. When i came to order my drink, she has no smile, but all altitudes. Look like she is mad when come to work. Come on. If you could not show to work with smiles then dont come to work at all. So she claimed she is the manager which is worst. I hope this message will be reach someone who is higher than her. Please retrain Tran to have better customer services. Put the smile at work. If you could not, then stay home. read more

it's been awhile since I've been to this Starbucks location. It does have a drive-thru. Two unisex restrooms. [[HIGHLIGHT]]The store is spacious and has plenty of tables to sit at.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]House music is playing throughout the store.[[ENDHIGHLIGHT]] I picked up my wife's usual - Caffe Mocha. The service is friendly and welcoming. read more

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I love this location!! [[HIGHLIGHT]]Their seating area is unmatched, super modern and lots of space to study.[[ENDHIGHLIGHT]] My favorite caramel frappes are so good! They always add a generous amount of caramel. Their workers are always super nice and seem to enjoy their job. read more

Starbucks - Caramel Frappuccino Blended Beverage - Coffee & Tea Near Me - Milpitas, California

I visited Starbucks recently and was disappointed with the service provided by Mrs. Tran. She was dismissive and did not communicate in a respectful or helpful manner. I understand that employees can be busy, but customers should still be treated with courtesy and professionalism. This experience did not meet the level of service I usually expect from Starbucks. read more

We came on Sunday morning with a group. We get serve with Tran. We ordered drinks with Tran but she was really bad at taking order. She took order with attitude: rushing, rude, and no smiles. Tran, claimed as manager, was so rude. She has no customer services. I hope she the manager read this and ask her to put her smile on. read more

Not sure if anyone noticed or can use this update, Starbucks at 120 W Calaveras is now open to 11p, 7 days a week. Monday 3:30 AM to 11:00 PM Tuesday 3:30 AM to 11:00 PM Wednesday 3:30 AM to 11:00 PM Thursday 3:30 AM to 11:00 PM Friday 3:30 AM to 11:00 PM Saturday 4:30 AM to 11:00 PM Sunday 4:30 AM to 11:00 PM read more

mobile ordered the mistro (saturday 12pm) included some edits (1 pumpkin sauce, 3 vanilla sugar free, whipped cream, cinnamon, light foam). picked up and took a sip thankfully! barista did not include any of the edits?? had to ask to redo. fast service, watched them make my drink. something new i learned today was that they use splenda packets for the sugar free vanilla?? read more

Starbucks - Caffe Mistro - Coffee & Tea Near Me - Milpitas, California

Great location, even have a drive thru for days that I don't feel like changing out of my pj and wanted a cup of hot pistachio latte lol. My experience here with the service quá always been smooth and everyone is so nice. [[HIGHLIGHT]]It's very busy location, if you're looking for a place to work for hours , not a great idea.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Nice size , with lot of tables.[[ENDHIGHLIGHT]] But great for picking up your handcraft it drinks, gift cards and sb cups read more

Starbucks - Coffee & Tea Near Me - Milpitas, California

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I've been coming to this Starbucks for years, but after today I'm done. I ordered a grande pumpkin crème cold brew and was handed what was clearly a tall cup. When I pointed it out, the barista, Kim, snapped back, "it's a grande." I know the difference -- I come here often. I even asked her to show me a tall cup, and when she did, it looked the same size. Instead of apologizing, she sarcastically offered to "remake it in a bigger cup." No kidding -- I ordered a grande in the first place. She can't even make the drink right, forgot the vanilla syrup in my drink. Kim's rude attitude was unbelievable. It takes two seconds to acknowledge a mistake and fix it, but instead I was made to feel like I was the problem. After years of coming to this location, this was the final straw. Terrible customer service. read more

One of my favorite Starbucks store to come to for my morning buzz. Overall, they've gotten about 99.9% order correctly. On occasion they do miss one like this morning when they forgot to put whipped cream on my iced coffee. Very consistent with Their menu/drinks. Quick and friendly staff... Is very professional. Quality of service: A + + + Quality of food:A+++ Price: $$ (depending on how much you add to your drink) Recommendation: use the Starbucks app to take advantage of free drinks read more

[[HIGHLIGHT]]super slow baristas here and it's very loud inside, so don't plan on taking meetings.[[ENDHIGHLIGHT]] the barista wasted a bunch of cold brew because she left the handle down. yikes haha parking isn't great, but it's a convenient place to stop! read more

Excellent SBUX in Milpitas. I was killing time while our daughter was participating in a dance competition nearby, and this location earned five stars because of: *1* easy access from Calaveras Blvd, huge parking lot, plus drive-through! *2* comfortable seating - lots of tables, leather chairs and sofas. *3* nice ambience - music at just the right volume, plus nice artwork and clean bathrooms. *4* friendly and prompt service, plus I noticed they kept the drive-through line moving along at a brisk pace. *5* the product, of course! They make a superb matcha latte. I'm into hot matcha lattes nowadays, and am getting them everywhere I go, instead of my usual Pike's Place dark coffee or chai tea lattes. And they nailed it! Will be back! read more

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Shout out to this Starbucks location. I am typically left satisfied whenever I come and bonus points given because this particular coffeehouse tends to be open later than others!! The drive thru is typically bananas so I prefer going inside for my purchases. Baristas are pleasant and are fairly quick. They juggle both drive thru and walk-in orders very well. read more

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Quick service the order was ready from mobile order. [[HIGHLIGHT]]The outside doesn't look nice but inside was good.[[ENDHIGHLIGHT]] Orders were all as requested. read more

[[HIGHLIGHT]]Nice looking Starbucks in Milpitas.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]There are some tall seats on two sides.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Love this spacious store due to flexible seating arrangement and aesthetics.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Restroom code: 124#[[ENDHIGHLIGHT]] read more

Had order Dragon drink with less ice and what I get is less of drink and more of ice. Instructions are not followed and Money wasted. Could only enjoy a few sips of drink with it's actual Flavor, very disappointing read more

Starbucks - Coffee & Tea Near Me - Milpitas, California

I don't order drinks a lot and I'm not picky, so I can't speak much to that. I order food usually and it's fine. My issue is that the staff here on a Tuesday night have been unprofessional and disrespectful. From the time I sat down, two of the staff, ethe little girl working the window on 4/28 and the one with dark hair/glasses, were saying quite mean things about me, laughing super loudly and cracking line after line very loudly. They pulled in the tall filipino girl with long hair at times. It just seems chaotic. They continued this intermittently for a few hours. It's not a random thing, it seems to be these girls' way of socializing. I will try to stick to another Starbucks when these people are working. read more

Molly at the window was not having a good morning today. She was bothered taking our order which came out a little over $25.00. She possessed a really bad attitude and was just not it for a place where they expect tips now and charge so much while providing bad service I'll take that extra drive to Park Victoria and Landess location where it maybe a little out of my way and lines can be longer but are WAY nicer and represent what customer service should be all about!!!!! read more

Starbucks - Coffee & Tea Near Me - Milpitas, California

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I placed an online order for pick-up early Saturday morning, 8/16. I had an appointment and didn't want to be late, so I decided to order in advance. When I arrived at the counter, I noticed that one of my drinks was incorrect. I went up to the register, but despite there being four baristas present, no one helped me. I had to flag someone down for assistance. She took the incorrect drink, and then I had to wait an additional 10 minutes for the correct drink to be made. This experience was very upsetting and highlighted a lack of customer service. It's no wonder Starbucks is struggling. read more

Always a great spot to hangout. This is one of two Starbucks with drive-thru. Service is always good to be around & definitely a place you can stay a while. Wi-Fi is stable, fast & reliable. Starbucks coffee always give me bathroom runs & their bathrooms are always clean there. read more

Starbucks - Pumpkin spice - Coffee & Tea Near Me - Milpitas, California

[[HIGHLIGHT]]Aside from being dirty inside and staff never washing their hands after wiping the floor with the cloth, this morning grumpy little girl literally looked like she didn't wanna be there and you are asking for a tip[[ENDHIGHLIGHT]]. What a shame, you can't even spell customers names,yet you ask 3 times! It's about respect. Don't print labels and make up names if you don't know how to spell! This is the only place that begs for tips also, it looks very tacky especially when you are doing drive thru. I could understand if you paid inside, but most of the times you mess up orders, now make up names and you think tip is a hit? Train your staff before having them deal with real world! read more

Starbucks - Asked me 3 times what my name is and that's what it's spelled as?! Talk about uneducated people working at this place! - Coffee & Tea Near Me - Milpitas, California

Used to go to this location occasionally but after their remodel this location is the best in the bay area. They have a cafe type vibe with private like seating and 1 open study room! This is a great location to study and get your delicious coffee. We ordered an iced and hot coffee (pour over) and the coffee was made just right. The service is exceptional. The person taking orders is very patient and quick. She kept a calm manner and was working very diligently! read more

This complaint is about the visibly male manager who was on duty on March 14, 2025, around 2:45 PM Pacific Time. I walk in, set up my laptop, get on the phone. The manager needed less time than it took for the call to connect to be onto me and demand I make a purchase to use the premises. Approx. ten minutes later, and I am in the middle of the phone call: he comes back and insistently places the same demand. Uncouth, beyond inconvenient, and completely unnecessary. I reply, interrupting myself to the person on the phone with me, that I will be right with them to place my order. I was thinking of getting an iced coffee. As the phone call concludes, I take stock of what just happened. I change my mind. So, I ask for the manager on duty, realizing he's the same person as the one who was unrefined in addressing a person on the phone, and calmly ask him for the corporate phone number to make a complaint. I therefore call Starbucks corporate's 1-800 number, select the option to speak in Canadian French, and leave. The manager successfully obtained what he truly wanted from the moment he saw me walk into the store: to have me leave. It's obvious my kind of people (French speakers with Caucasian origins) are unwelcome at this Starbucks location. This fact can be explained by the politics currently prevailing in California. read more

Cool Starbucks with very nice decor inside at seating area. Plenty of tables for groups as well as for two people. Many here are on their laptops working away. This location has drive up window too. I'm trying the chocolate cream cold brew. Foam is white, but definitely tastes like chocolate! read more

Starbucks - Chocolate cream cold brew - Coffee & Tea Near Me - Milpitas, California

Service was kinda slow in the drive-thru on a Saturday morning, but the food and drinks we ordered (iced green tea, iced mocha, ham & cheese croissant, impossible breakfast sandwich) were made well, comparable to other Starbucks locations, no complaints. Plenty of parking at this store, and both indoor and outdoor seating available. read more

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Very unorganized don't keep track of your order took 40 minutes to literally get a drink mentioned it to servers and they didn't even have it down on the labels ‍ read more

BEWARE RUDE EMPLOYEE "ALEX" works here. I ordered a tall vanilla sweet cream cold brew with light cream at the drive-thru service. When I pulled up to the window, a starbucks employee by the name of Alex was managing the window. So I waited at the window for a few minutes for him to ring me up and then he handed me my order. When I got my drink,it was as if someone rushed and poured so much cream and didn't even read the label of what I previously requested (light cream). So I politely just told Alex, "Excuse me, but I asked for light cream," and hoped he would respond in a professional way. But No!! his reaction was the total opposite. He took the drink from me and said, " This is light cream! and he threw the drink in the trash, but his body language was so obvious he was being sarcastic and basically gave me attitude for having him re-make my drink. I was SHOCKED!.. I mean, I didn't understand what I did wrong? and all I asked was to kindly know that my order was made incorrectly. So I asked for the manager, and he continued to sort of dismiss me and so I decided to go inside instead and requested to speak with the manager. Speaking the manager was USELESS as well. I explained to him what had happened and if Alex is overwhelmed at the window and can't handle the pressure that he needed to be replaced because his attitude was uncalled for! The manager didn't have a solution or even seemed concerned about the encounter I had with Alex. So I told the manager I'm going to make a complaint to the Starbucks corporation and this location. Never!!!, have I encountered such rude service from a starbucks staff person. I spend good money at starbucks, and the least they could do is remake my drink if they are the ones who made it wrong in the first place!!!! FYI!! my drink was simple ALEX!! tall vanilla sweet cream cold brew with 1/4 cream or as I mentioned in plain english" light cream"!!!.. how hard was this to follow??!!! Please, if anyone reads this and works there.. please RE- TRAIN ALEX on being professional and nice to his paid customers!!! read more

Starbucks here is one of the bigger outposts around. they also have a drive thru. brew: dark roast (m. 2.65) pour over -smooth as usual, nothing unexpected. nothing bold. read more

Starbucks - Dark roast to go (2.65) - Coffee & Tea Near Me - Milpitas, California

Horrible service and received wrong order of food after it being substituted because were out of first order after purchasing and being asked to sub it read more

I'm always at this location as it's on my way to work. Drive-through is extremely convenient. Staff is always prompt and friendly. [[HIGHLIGHT]]Good place to go in. Sit down and work while having all the favorites Starbucks has to offer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Nice place to hang out with friends[[ENDHIGHLIGHT]] food is always fresh for a quick bite. read more

First off this is the Starbucks I frequent here in my hometown and I usually never have issues like the one experienced today. I usually order online without incident. This Tues morning at 730 am on 01/24/23 I drove through drive thru to pick up my order. I was in a line with 2 cars ahead of me, not busy as I would expect it to be at this hour. As I sit in line I see the female employee look out the order window and give me some type of unidentifiable scowl and not only once. I was taken aback thinking no, not here. My turn is up and I proceed to drive up to the window and to my surprise or maybe not no hello, no smile, nothing. I mention that I was there to pick up an online order and give the name the order was placed under. This employee mentioned to her co worker what I just said and my order retrieved. I will add that this took all but a few seconds. She hands me my order and proceeds to tell me that the next time I pick up an order to say so at the intercom. I couldn't believe this unnecessary comment. I then needed to comment on her customer service skills which were nowhere to be seen and clearly lacking, and that a hello could be said next time. I then‍ drove off. I must say what an unfortunate visit this morning experience turned out to be and one that will impact my future coffee decisions. I was so very disappointed in this poor behaviour. Do better Starbucks. read more

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DRIVE THRU!!!!! Very Important as Im traveling with three dogs. I ordered a Venti Coffee Frap with Vanilla bean + whip cream + Strawberry acai + (3) Pup cups. So Happy i found another drive thru and they closed at 10!!! I randomly found this place on yelp of course and i drove up and saw the drive thru!!!! Wen i finished paying the chick in front start handing me the three pup cups and i thought umm hello i cant carry all those drinks. Shouldn't she automatically think of giving me a cup holder? i asked for one and she gave this look like she was annoyed but i am thinking isnt it common sense how am i going to carry all three pup cups? Anyways i love starbucks regardless use the starbucks app to ourchase cuz u get points and who doesnt love points?! read more

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[[HIGHLIGHT]]Interior is nice, cozy and welcoming.[[ENDHIGHLIGHT]] BUT, customer service WAS HORRIBLE. One employee (Hot Pink Hair, wear glasses) was extremely RUDE to me. I was there for a while sipping on my coffee and I needed to use the restroom, so I asked her for a restroom code. She first off, ignored my presence (i was standing right in front of her) and proceeded to YELL at me me very aggressively (I bet you can hear it across the store) if I had make a purchase. Bro I was sitting with my huge a** coffee across from the counter. Then when I said yes, she told me the code without even look at my face and walk away. This is the rudest Starbucks I have ever been to, and this shall be the last time I visit here, there are more Starbucks around town comparable to this but with much better service. If you are a manager and is reading this, you should better watch your employee mouth and attitude, this is getting out of hand. read more

I buy two coffees in the drive thru and I tipped then I asked the lady inside with red hair the code for the bathroom she deny me the code she said technically you can because you only has to use the bathroom when you buy inside I show her my coffee then I grow it away in the trash bag I never going to buy again from Starbucks read more

Starbucks - Coffe - Coffee & Tea Near Me - Milpitas, California

Really dirty Staff was nice but lazy. . Employees on cell phones.Windows,bathroom,tables,floors,chair dirty. I had a latte it was made well. Ten people may have come in during the 2 hours I was working .Never once did they wipe any tables or sweep floor. Three people working. read more

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This Starbucks has a bit of different feel to it compared to other locations. There is a good amount of parking in the lot as well. I like those barrier/separation walls and the secluded seating area as well. Only downside is how busy it always is here. The bathrooms seems to always be very dirty here as well. My go to drink is definitely their Matcha Creme Frappuccino. It has a good matcha taste, which it is creamy and sweet as well. It really makes studying/working worth it, while sipping on the matcha Frappuccino. read more

Placed a mobile order at this Starbucks location for pickup but they put a hand-written sign by the side mobile-order pickup door saying "use the drive through line" for mobile order pick ups. I tried knocking on the side door with another customer but they wouldn't answer. The line of cars wrapped around the parking lot so deep that it was tough to get in. It took about 7 minutes to get through that line. They should have turned off accepting mobile orders if they were going to not allow pickups. It's a convenient location off Calaveras and 237 but I probably will not return.. read more

Starbucks - Store front - Coffee & Tea Near Me - Milpitas, California

To any future customers, I advise you to stay away from this Starbucks and in hopes to save you time, frustration, and money. ------------------ This is the FOURTH time these last several weeks they messed up the drinks I ordered. April 5, 2022 : The first time they messed up my drink was when I ordered a tall nonfat iced caffe mocha. It was overdosed in mocha. I could barely taste any espresso. I had thought of going back to ask if I could get my order fixed but I did not. April 28, 2022 : The second time they messed up my order, I ordered my regular: a nonfat cap with vanilla and a iced brown sugar shaken espresso with oat milk - I came back this time to let them know because I felt like I would be throwing away hard earned money if I didn't say anything. the cap was overdosed with vanilla and the iced brown sugar shaken espresso was definitely NOT shaken. They educated me that a tall has a certain amount of sweetener pumps depending on the size. I responded by letting them know that I understand, however this is my regular drink and this time it is OVERWHELMINGLY sweet. As for the other drink, I told them I ordered a shaken and I don't believe it was and they took one glimpse of the drink and they politely admitted that it was not shaken. They fixed my drinks and I appreciated them for doing so. May 4, 2022 The third time they messed up my order, I ordered an iced brown sugar shaken espresso with oat milk with light ice through the drive through. A young lady handed my drink and it was noticeably not shaken and lacking. I vocalized my concern if the drink was shaken and she explained that this is how a shaken looks and because of light ice they added more oat milk without my consent. I simply agreed because I just didn't want to argue anymore but I was very upset about this. I wanted to give this Starbucks one last try but I regret that decision. May 22, 2022: The fourth time I had an error in my drink along with horrible customer service was today. I walked in and the baristas were grouped up making a whole bunch of noise talking amongst each other which in my POV as a customer looked very unprofessional. With that it was also very difficult to hear the cashier and I could barely hear myself but I ordered anyway. I ordered a mango dragon fruit lemonade and a soy cappuccino this time. Normally the cashier would repeat back my order but she did not but I didn't think much of it. She asked for my name and I said "May like the month." The barista called out May, and I took the drinks and drove off to my next destination. After the errors I had from this Starbucks, I regret not checking whether my drinks were correct before I left. So I learned they made my drinks incorrectly for the fourth time as soon as I arrived to my next destination. For one, when she asked for my name I specifically said "May like the month" but it was spelled Mei. Which normally wouldn't bother me but just proves to me she clearly was not listening to me. And it also doesn't help that her co workers were very loud along with the music. Also, I learned that the mango DRAGONFRUIT lemonade I thought I had ordered was actually taken as a mango PASSIONFRUIT lemonade and my soy cap tasted like hot soy milk. I could barely taste the espresso. I am very upset, with these last several weeks and truly hope staff and management get their act together. I am a Milpitas native and this is my closest Starbucks and have been going here since it opened and I am very upset with my recent experiences and hope by sharing I can save someone time and money because I sure didn't. Again, I am very fed up of the unprofessionalism and wasted TIME, ENERGY, GAS & MONEY and I am sad to say that I will no longer be going here and will share my experience with my neighbors and friends. I truly hope staff and management gets better VERY SOON. read more

Starbucks - Coffee & Tea Near Me - Milpitas, California

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Convenient but slow drive through. Another Starbucks that is short staffed but I'm here to earn points. They get me with their rewards program and trying to get extra points for drinks. The iced latte was okay...just felt it could have used less ice. read more