Great customer service, a clean sitting area, and excellent coffee brewed on demand by pour over method!

Location of this Philz is great, service is amazing too and inside is very clean. But, I've tried this location enough times to feel confident to say that every time I order my go-to (and I literally only order this one) it literally tastes different each time. I only order a creamy cream + sweet Estatic, and each time, the flavor fluctuates (depending on all the baristas I guess). One day it'll taste super yummy, spot-on to when I order at their downtown or Sunnyvale location. The next day I order, it'll have literally no sugar or hardly any cream. Very odd that they don't have a consistent formula down for this one drink. Also, if I get a large, it'll feel watery, too. SUCH a hit or miss and very disappointing to be so inconsistent!!! Literally never know what type of drink I'm getting. read more

Service is a bit slow and they don't really call your name out. Atleast for the time that I went. They kinda just line up your drinks. It's a fairly new spot so it can get packed. It gets pretty loud so if you plan to study or do work it might be distracting. Parking is a nightmare at times because the gym, and other foodie places in the same plaza! read more

Philz Coffee - Coffee & Tea Near Me - San Jose, California

I usually like going to Philz coffee and love their drinks, so it wouldn't be right to leave a 1 or 2 star review. This is just an instance that they can learn to avoid for future customers. They accidentally made my drink hot even though I ordered it iced. It is clear that they didn't remake it and just added ice to my drink because it tasted soooo watered down and bland when I got it. I was in a rush to leave already so I didn't even bother to tell them to remake it again. Not a good start to a coffee lovers day. You can see see the difference in both coffees between mine and my partner's no foam top. read more

Coffee is always good but everytime I've ordered through the app at this location, it's late.. like 10 to 15 mins late for a mobile order. Just a heads up in case you're on lunch read more

First time coming to this Philz Coffee. Shocker, since I typically frequent this area quite a bit. Our party of 3 arrived for a much needed mid day pick me up and a nice place for some kinder homework to get done. What could be a better spot?? Ordered: *Salted Butterscotch [hot] *Gingersnap Coffee [iced] [[both creamy & both sweet]] The drinks took a bit of time but that's to be expected. The baristas take their time when crafting your beverage. Both drinks were really good but I found the gingersnap to be extra sweet. So sweet that I ended up with the salted butterscotch- go figure!! 5/5 stars. My toddler really enjoyed her trip and her homework sesh here made her feel like such a big girl! We will absolutely make a return visit. read more

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You can't go wrong with Philz, I'm a simple mint mojito girl or mocha tesora. I'll occasionally get their seasonal drinks and those are delicious as well. Service is always great, with friendly workers and quick service. I recommend ordering ahead if you know what you want, otherwise you can order at the register and they can help make a recommendation. This location is a good size, so perfect for studying or a coffee date. read more

Philz Coffee - Coffee & Tea Near Me - San Jose, California

Love me some Philz Coffee whenever I'm in cali! The iced mint mojito latte never disappoints. I don't wanna know how much sugar goes into it, because I just wanna enjoy my drank! The service is fine, what you'd expect at a busy coffee shop. The wait wasn't too terrible. And ordering from the app makes it super easy to go in and out real quick. read more

Philz Coffee - mint mojito latte - Coffee & Tea Near Me - San Jose, California

This review is for employee Hope. I came in right before 6pm closing time this past Wednesday. I thought she was going to tell me they were closing. But she didn't. She was very helpful and went over some iced drink options. Went with some honey drink and it was great. Thank you Hope! Appreciate the kindness. read more

We ordered online to pickup at this location and it was fast and it was cool to see on the app who was making your drink. We got the limited time tiramisu drink which had coldbrew with tiramisu topping and it was perfectly sweet. We got a large and small size and the small size was perfect for me! read more

Philz Coffee - large tiramisu drink - Coffee & Tea Near Me - San Jose, California

The drinks were alright. This location's mint mojito tasted weird and not very fragrant. The service is impeccable. The ambiance was fantastic! The large windows let in a lot of light and the big tables were nice to do work on. read more

So excited to have a Philz location in the South Bay. It was overdue! My go to for delicious coffee, you can't go wrong with the mint mojito and with the rosé on top, that's the cherry on top! I really enjoyed both drinks but when you can't decide I just combine the two and Wha-Lah!, the birth of a new fav coffee is born! I'm so glad that the barista is so kind and they won't stop until they perfected your fav coffee. You really can't go wrong with any drinks there and Philz is pretty strong coffee! It's like neck to neck with Viet coffee but subtle in bitterness and smoothness. read more

Philz Coffee - My fav mix of the 2 creations in 1. Don't knock it until you try it! - Coffee & Tea Near Me - San Jose, California

I like this Philz location- very convenient to lots of shopping and dining and they're usually consistent since 99% of the time I order the same drink (decaf mint mojito, sweet and creamy). Staff are usually friendly and there's always people sitting inside the shop working/on their laptops. Sometimes they're a bit slow so I'll always order through their app 10-15 minutes ahead of time. read more

the interior of the establishment is clean and spacious and has that bustling cafe vibe, and the baristas are nice and focused, but as i am someone who orders online to grab and go and not loiter, these aspects aren't super important to me. what i pay attention to is the quality of the drink, which unfortunately is always inconsistent and not always great. i usually get sweet sugar bc i like a sweet treat. if sweet sugar at other philz location is 100% sugar, this location feels like 150%, sometimes even 200%. it is way too sweet, even for me. i've tried getting medium sugar, but the taste wasn't to my usual philz standard either. out of the ~20 times that i've been to this location in the 1-2 years that it's been open, i think ive been completely satisfied with my drink less than 5 times. and yet, i still come back in hopes that my mint mojito will taste the way it tastes downtown :') read more

Look who is in our neighborhood now :) so excited to see Philz here!! Lots of parking in this noah bagels, yogurtland square opposite sprouts/ home goods. Nice and airy big premises with lots of seating and servers. Easy self service coffee shop smelling of coffee grounds and cinnamon rolls.. In $6.75, i got: - iced mint mojito - 5/5 - medium - my go-to drink here. Yummy taste when paired with honey and medium sweetness!! Deducting 1 star for making 1 medium drink so expensive :( i dont think now i can stop by daily for this. Also, i wish they kept some savory wraps/ sandwiches to offer a more wholesome experience read more

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When we heard there was going to be a Philz near our house, I was quite pleased! Finally, I would be able to order there enough to find my jam. I've had the mint mojito drink and other ginger snap, and neither of them were my 'go to'. I finally discovered my everyday coffee in the iced Tesoro with a small amount of cream, no sugar! It's delicious and it keeps me awake for the whole day with one large cup. I've always had my coffee to go, but this location has great spots to post up with a computer and study/work. Lots of young folk occupying the seats. It's a relaxed, and clean location. I love the feature of ordering ahead and picking up, Philz has this great option to delay the pick up time or make it 'ASAP'! Ok busy mornings, 7:45-9am, it's not a good idea to expect your stop to be 5 minutes. I would recommend ordering ahead of time. One time I waited 17 minutes for my order due to the few baristas and the influx in customers. Plan ahead for good coffee!! read more

Philz Coffee - Iced coffee and the store front - Coffee & Tea Near Me - San Jose, California

Still a pretty big fan of Philz, even if they are now considered mainstream. It's great that they've opened another SJ location that's not DTSJ or DTSJ-adjacent. This is a pretty nice location that'll serve a huge community. I'm not a big fan of the plaza however, as the parking situation and overall design is very hectic, and fills up quite easily. It's newer looking and can be nice at times, but because of how quick it fills up and also lots of solicitors loitering around make the experience pretty unpleasant. read more

Philz Coffee - Interior - Coffee & Tea Near Me - San Jose, California

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I LOVE that there's a Philz in this location now! It's super convenient and allows for more coffee options in this area. Yay!! While I generally love the coffee at Philz, this particular location has not been my favorite in terms of consistency in modification requests compared to other stores': I ordered a Sweet Harmony here on 6/9/25 for a pick up order with medium sugar, but the sugar was way too sweet (and not mellow like how I had it at another store - ordered the exact same way) it tasted like sweet sugar. I didn't like it and didn't finish my drink. Today, 6/20/25, I had my husband pick up an order. While I don't put the blame entirely on the barista (or whoever was sticking on the sticker for the cups), my husband should have checked the drinks rather than just the name itself. I ordered a large and received a medium. I'm not sure why the barista didn't double check (the size) upon making the drink to order so I'm a bit confused about that. Of course, because of the convenient location, I will be back. But after 2 "mess ups" each different time, I can't expect my drink order to be made correctly on the first try. read more

Philz Coffee - Drink size incorrect - Coffee & Tea Near Me - San Jose, California

I was excited to hear Philz is expanding and they opened up a new location! This location is located in Brokaw Commons. The traffic in the lot can get crazy sometimes, especially since there's a Citi Sports right next to it. The interior was so spacious compared to DTSJ. It was bright and aesthetically pleasing. I enjoy the pour overs they have to offer and the different ways they make their coffee. My go to is of course the mint mojito, sweet and creamy. This location is all VIRTUAL payments! No cash at all. The staff was friendly and welcoming to the location. The drop off area can get hectic depending how busy they are. The easiest way to order would be ordering online for pick up. This is my usual go to way on ordering Philz to expedite my caffeine itch. read more

Philz Coffee - Mint Mojito - Coffee & Tea Near Me - San Jose, California

Quick service, clean, and plenty of parking and seating. I usually go to the DTSJ location but this one is good too. My go-to is the philtered soul cold brew. Not too loud on the inside. Nice place to study or work. read more

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Apparently Philz Coffee is the coffee chain to go to in the Bay Area, and I'm glad that they finally have a location in east San Jose. So far, I've stuck with a philtered soul coffee base because I love hazelnut. My go-to drink is Honey Haze, but Philz always has seasonal drinks so I try to explore the menu whenever something new intrigues me. The baristas are always nice and offer to adjust the drinks if they aren't to taste. I think they're pretty consistent of the times I've gone in the morning. The only one-off was when I went during the afternoon on a weekend, and my Honey Haze was not as sweet as it usually was. I've been several times since it's near my workplace. Definitely put in a mobile order ahead of time if you can because they can take quite a while if there is a morning rush. Sometimes my drink isn't even ready until 5 or 10 minutes after my scheduled pick-up time. I've been to a few other Philz Coffee locations and one thing that I hate is how small the other parking lots are. They are jam-packed. This one is located in a plaza so there's plenty of parking. It might be a little busy during peak lunch hour, but you don't really need to stress about lack of parking compared to other locations. In addition to parking, the store itself is pretty large too. It's a good place to sit down and work with a cup of coffee. I only wish that there were shades on the windows for when the afternoon lights shines directly straight in. It limits seating if you don't want to sit facing the sun or with your back behind it since it still reflects against the computer screen. Overall, it's a solid coffee spot with consistent drinks and a good place to do some work. read more

I pre-ordered my drinks ahead of time on the app for early morning pick up. Unfortunately, drinks were made incorrectly. One drink I requested for hot was made into iced. I was hoping that pre-ordering online could avoid the wait time. I ended up having to wait for my drinks and was running late. Then I left and tried the new drink, realizing that the sugar level was incorrect as compared to my rest of drinks. I think the barista remade it quickly for the hot version(making the default regular sugar sweetness), without reading that I specified light sugar on my order. In the end, I was late and also ended up with the wrong sugar level drinks. Way too sweet. I couldn't even finish my coffee. read more

Excellent place to grab a coffee and study. The place is spacious with a lot of utilities like WiFi and charging places. Baristas are lively and are able to make adjustments to the drink you ordered. I like the Honey Haze, but the Mocha Tesora is great too! read more

Philz Coffee - Honey Haze - Coffee & Tea Near Me - San Jose, California

Finally had a chance to check out this location of Philz Coffee. Parking is challenging at this plaza especially during morning peak hours and lunch time. It's very popular and crowded. The store is pretty large as it takes over the space where Five Guys Burger used to be. The ambiance lively, with colorful bright decor. One men and women restroom each with door code. Iced Coffee Rose: smooth and sweet topped with subtle rose cream (4/5). The barista asked, "if I needed it adjusted, just let her know." It had the perfect sweetness for me. Almond Croissant (3/5) - warmed up upon request. It is great to have another coffee option here! read more

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This is an excellent Philz location. It's located inside a busy plaza which makes it a prime area. This is by far the largest Philz coffee I've been to aside from the old spot in Berkeley (from back in the day). The baristas aren't as enthusiastic here, but my coffee drinks have been consistently delicious the last few times I've been here. I really like the spacious seating and high ceiling look. It provides a big space for people studying, chatting with friends, relaxing, etc. There is a lot of ventilation which is nice because you don't leave the coffee shop smelling like beans. This is a great spot and will definitely be back for more whenever I'm in the area! read more

Service was quick, despite a very long line on a Sunday morning. Coffee tasted fantastic, as expected with Philz. This location was fine? Parking was tricky, the vibes in the shopping center overall were a bit iffy, and this location felt less soulful than other Philz spots. Good enough for an urgent caffeine fix, but not where I'd go for great ambiance. read more

This review is long overdue. I've given this location chance after chance because I used to mobile order here frequently in the mornings, but the quality has been consistently disappointing compared to other Philz locations. The coffee is almost always bland, watery, and bitter. When my drink is made correctly at other locations, it's rich, creamy, and has a nice frothy texture. This drink looked and tasted completely different, watery, lacking creaminess, and with barely any milk. The photo speaks for itself. My most recent order was the final straw. We ordered six drinks, and every single one tasted watered down and poorly made. To make matters worse, none of the drinks were labeled. We had six different drinks and were left standing there trying to figure out which drink belonged to whom. How do you send out an order of six drinks without labeling a single one? What's even more frustrating is that I've heard the same complaints from multiple friends and have seen similar reviews from other customers. It seems like incorrect orders and inconsistent drink quality are common issues at this location. Unfortunately, this location consistently falls below the standard set by other Philz stores. Management seriously needs to address the quality control and training issues here. I won't be returning to this location. read more

Philz Coffee - Coffee & Tea Near Me - San Jose, California

I really like Philz, but my biggest issue with the Brokaw location is the wait times and the lack of awareness when it comes to checking order tickets. On 2 separate occasions, I've waited well over 15-20 minutes for a single drink or one of the premade 32 oz cold brew bottles. In each case, the issue was that the order ticket had printed and was left hanging on the receipt printer, but no one noticed it. Most recently, I ordered a 32 oz cold brew bottle and actually watched the ticket print. I waited and observed the workers while they were in the back talking and prepping. After about 15 minutes, I finally got the attention of a worker and explained that I had been waiting for my order. He then noticed the ticket, and the bottle was ready in about two minutes. I appreciate that he apologized for the wait, but it was frustrating that there were several workers present and no one noticed the ticket or checked in with me despite me clearly waiting. My suggestion would be for the team to periodically check the order printer and also be more proactive about checking in with customers who have been waiting for a while. Even something as simple as, "Hey, I noticed you've been waiting for a bit--what did you order and when did you place the order?" would go a long way. I understand that the workers can get busy, but my experiences seemed to be less about how long the drink actually takes to make and more about orders simply being overlooked read more

Uniqueness: Philz nearing Milpitas finally?!?! Wait Time: [x][x][x][x][ ] Drink Quality: [x][x][x][x][x] Service: [x][x][x][x][x] Setting: [x][x][x][x][x] Cost: [x][x][x][x][x] Recommendation? Tried their Caramel Cardamom and it was excellent for those who love sweetness & oat milk! I've been a long time Philz fan for years and hearing that there was one in Brokaw that's nearing Milpitas was like a blessing. No longer a need to drive down to Campbell or downtown San Jose to get one of the best chained coffees in the Bay Area, I had to stop by to this Philz for a try. It was a bit of a rocky start when it came to their parking situation as their parking lot is in a plaza that shares a City Sports gym and multiple other shops, leading to finding a parking spot to be very difficult. However once the spot was found and stopped by, this Philz has the same expected vibe you'd expect for any Philz. Staff are friendly, space is spacious and plenty of spots to sit to enjoy your coffee + work, and quality of the drinks here were perfect. I decided to try this new Caramel Cardamom Karma drink and it was spectacular! Sweet and creamy for me and it was made just right without any need for further adjustments. Wait time was slightly longer than expected but I came around the last hour of operation so it might be expected for last minute drinks. My visit here was not disappointed as I expected, enjoying a great cup of Philz coffee here and definitely knowing this will not be my last. Might be considering this spot as my go to Philz in Milpitas and I highly recommend others to check this place out. read more

Philz Coffee - Interior - Coffee & Tea Near Me - San Jose, California

This location of philz recently opened in north san jose - brokaw road. I had to visit the moment i found out about it. I used to go to their sunnyvale and san jose downtown locations. Tesora and mint mojito are my fav drinks and have lots of great bakery items. Interior is amazing with cool vibes and a great place to work with your laptop or take meetings. The staff is really welcoming, each drink is handcrafted and they'll customize to your taste to achieve perfection. Love it . read more

Philz Coffee - Iced mint mojito - Coffee & Tea Near Me - San Jose, California

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A main barista by the name of Xiomara should be highly recognized at this location. I work nearby and any time I have ever ordered here, she has been nothing but consistent and correct every single time. This location does not offer the tea I like so I decided to give a few different drinks a try and I have never been disappointed by her. She has a level of skill I admire and encourage the rest of the team to take notes so all other drinks can be as thorough as hers. This is a great location, there is sometimes a bit of a wait but no complaints. read more

So happy they finally opened one of my favorite coffee shops in this part of San Jose. The decor is really nice and plenty of outlets to get work done. Very good use of this space. Drinks were amazing as usual. read more

Philz Coffee - Coffee & Tea Near Me - San Jose, California

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Amazing!!!! So great to have a Philz on this side of the bay. Excellent location in the Brokaw strip mall. The coffee shop has ample seating and an area to wait. Very clean and great lighting. Love the decor supercool vibes. Everyone is super inviting. Helpful and courteous. Monica the manager came out to greet customers and Mark the shift manager very welcoming. The coffee was amazing made just like I like. I love that they ask how it tastes to make sure not to too sweet or enough sweetness. I got the new Nutty Carmel Nirvana. It has a slight chai taste but is delicious. I'm not a total chai lover so it was not too strong. I taste more cinnamon than Caramel. I hope they keep this on the menu. read more

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Who can say 'no' to Philz? Drinks were delicious as always but the chai teas could have been just a tad sweeter/more flavorful. I guess I could have put that in the special instructions box when I ordered on the app. It's always a treat when I get something here. read more

Philz Coffee at Brokaw never misses. Pulled up and grabbed a Tiramisu coffee--sweet, creamy, and smooth in all the right ways. Not overpowering, not too sugary, just balanced and comforting The vibe here is chill, staff is always friendly, and it's honestly a solid way to start the day whether you're easing into work or just cruising. If you like your coffee on the dessert-y side but still clean, this one's it. Simple, cozy, and consistently good. Bay Area staple for a reason. read more

Philz Coffee - Coffee & Tea Near Me - San Jose, California

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Typical Philz quality here, but the vibe is off. Very stoic employees. Parking is always a challenge in this shopping center, as well. It's rare that I get something other than coffee, but the "Limited Time" Yuzu Twist Lemon Tea is excellent and was worth the change of pace. However, for the money, I gotta go back to the pour over. read more

Hallelujah! This location is near my new job! I've been coming to this location lately and always order ahead. My order is always made right and I can always count on it to be ready by the time I pick it up. This place has ample parking and in the morning people are coming and going with their orders so I usually find a spot in front. They also have a pretty large seating area so if you want to hang out for awhile they got you! read more

North SJ finally has Philz and I love how I don't have to travel to downtown or Fremont or Cupertino for some Philz. The new location is very bright and cozy. Staff was kind and polite. There were many tables for study/working. The drinks are good, the employees are considerate even adjusting my brother's drink 3x to get it the correct amount of sweetness. I'll definitely be back. read more

This Philz location is such a welcome addition to north San Jose! Happy to see a location besides the downtown SJ location open up. It's located in a plaza with ample parking, but it can be packed and hectic with very little spots available depending on what time you go. This location is also cashless, so all payments are by card. Compared to the downtown location, this one is much more spacious with a lot more seating. If you're a blueberry fan, I strongly recommend the blueberry breeze. I'm not a biggest fan of coffee, and you don't taste the coffee flavor too much in this drink. The blueberry taste is really strong. I've also tried their mint mojito and iced rose coffee, and both were good as well! read more

I wanted to share some feedback about my recent experiences at Philz Coffee. Overall, we really enjoy coming here-every other barista we've had has made our drinks perfectly, and that's why we keep coming back. However, we've had multiple occasions where Justin prepared our drinks, and unfortunately, each time the drinks have tasted very diluted-more like flavored water than coffee. The first time, we thought it might just be an off day, but it has been consistent across several visits. At this point, we find ourselves hoping we don't get Justin when we order, especially with mobile orders where we can't request a different barista. We also usually don't have time to wait for a remake, so it's been a bit frustrating. We're sharing this not to complain, but because we genuinely like Philz and want every experience to match the usual quality. It might be helpful for Justin to receive some additional training or guidance to ensure consistency with the rest of the team. We appreciate the great service overall and hope this feedback is helpful. read more