Mmmhmmmm yum yum yum yum yum mmmhhhmmm yum. The teas are delish and the ambience is slayyyyyyyread more

Stumbled upon this cafe while at a nearby restaurant. Ordered a coffee that had chocolate infused…read morebeans. Outstanding. Also ordered a chocolate long john for later. After squeezing it, I could tell that it was fresh. This may become a spot where I come for a relaxing cup of coffee.

They are still remodeling it looks like, drive thur was goofing up order. Owner was there and gave…read moresome free items and asked use to come back. Newer staff, but really nice. Donuts were very fresh for late n the day. Will definitely give another try- but they seem to be working on things.

The initial contact was an accident…read more What followed was intentional. Cashier handled money, pressed his thumb into my avocado toast. I asked for a remake. I was handed the same item back as if it were new. The thumbprint was still there. That is a food safety issue. It was ignored. Staff saw it. No one corrected it. No manager available. Customer care said the store contacted me. Twice. That is not true. No call. No voicemail. No email. That is the standard here. Do with that what you will.

The location interior seemed old and outdated…read more The employees seemed confused about what section they should be working in. I just ordered an iced coffee and was asked multiple times if I was sure that was all I wanted. Maybe it was because I went in late morning but the store wasn't crowded.

Service was happy & nice…read more The building looked very joyful. And the food I got were 2 chocolate Long Johns. It was SOOOOO GREAT.

\( o )/ I stopped in…read moreon the 1st day open and this Flat White was made just right! Wait...that rhymes?!? If you have to go to Starbucks, slide into this new location over the one in Meijer. The baristas in this one know what they're doing and get your order right the first time.

I typically come to this location often. However I ordered on the app and arrived to a closed…read morelobby. Had to wait in line for nearly 30 minutes, the barista was rude and ignorant. Finally get to the window and my supposedly they had to remake my drink because it sat to long. The manager Keisha was no help! Blamed someone else for allowing mobile orders even though the lobby is closed. Why allow mobile orders knowing there are long holiday lines?

These mf made my banana bread cold when I asked for it warm im so pissed can tell they didn't care…read more They were just moving fast. Don't even care about the quality every time I go to a different Starbucks they make sure that my stuff is warm you stupid dummies made it freaking cold. I'm so upset.

My husband liked to come and sit and have his Americano coffee. He was delighted that the staff…read moreknew his name (John) and that they were always so pleasant and greeted him and knew what he drank. I would like to thank them for making his time so pleasant. He passed away last week but I know he would want to thank them.

1 Star - Completely Unprofessional Experience…read more This was one of the worst customer service experiences I've had at a McDonald's. I attempted to place two orders using two valid promo codes--one large order and one very simple order (three hash browns). Instead of calmly explaining any policy, the employee immediately became dismissive and unhelpful. What should have taken seconds turned into an unnecessarily tense situation. To make matters worse, while I was still standing there, the employee began discussing the situation inside the store instead of addressing me directly, which felt extremely disrespectful and unprofessional. At the same time, she escalated into a heated argument with another customer, creating an uncomfortable and chaotic environment for everyone present. There was no attempt to de-escalate, no courtesy, and no professionalism. This is fast food--mistakes or limitations happen--but how staff handle customers matters. This situation was handled poorly from start to finish. Management seriously needs to step in and address staff behavior, communication, and customer service standards. Customers should never feel talked about, ignored, or caught considering walking away over something so simple. I won't be returning to this location unless there is a clear improvement.

Fries undercooked, nuggets undercooked and tasted a day old. Soda had something wrong with the mix…read more Burger tasted off. All a big nope

The drive through rocks!! Convenient off Vollmer Road, you can grad your food and beverages…read morequickly on your way to I 57. Order ahead on the app and it will be ready to go! Very, very nice staff !

So this is the second time I've tried this location. Both bad experiences unfortunately. First time…read morewas when I ordered the brown sugar cold foam brew and they basically gave me an iced coffee with whipped cream on it and put cinnamon on top. Then I read my sticker and gave me the wrong order. I went back and they gave me the exact same thing but now with pumpkin syrup. Today, I ordered a mango smoothie and it was basically their mago syrup with barely any ice. Usually when I order a smoothie the add milk and/or use their baskin robbins frozen yougurt. I understand that they now have a non dairy option, but its not the best. You are better off going to the homewood location or Starbucks. Just my opinion and experience.

I'm not giving a lying review, I was cursed out and told to leave because I had my licensed…read moreservice dog with me !

I decided to stop at a different location today for my Free Coffee Week. This Park Forest location…read moredid not disappoint me. Upon entering, I noticed it was a pretty decent-sized parking lot, but only a few allotted spaces... Inside, Park Forest 7-Eleven is clean, and neatly organized, with nicely stocked shelves of chips, cookies, candy, and convenience items . This location has two, whole coffee stations, with the ability to brew and/or warm 16 different types of coffees!!!!! Today's visit featured the following variety of coffees: Columbian, Brazilian Dark Roast, 7-11 Exclusive Blend, Blueberry, Pumpkin Spice, French Vanilla, Hazelnut, Regular, and Decaf!!!! That's an astonishing 9 different coffees to choose from today!!! Yay! AND, there are various flavored creams and syrups! I chose the Blueberry coffee with French Vanilla cream! Slurp! You can't tell me you cannot get "gourmet" at a convenience store!!!

I ordered a chai latte with extra caramel drizzle but not to the point my drink is half caramel and…read morehalf the remainder of the ingredients. This is the worst starbucks store. Matteson location is quicker efficient and makes the order exactly how you want it.

I honestly I love Starbucks Their drinks are good but their "Birthday Cake Pops" are delicious But…read moremy downsize is that The prices like $6 and something cents is not a good price for a grande