I typically come to this location often. However I ordered on the app and arrived to a closed lobby. Had to wait in line for nearly 30 minutes, the barista was rude and ignorant. Finally get to the window and my supposedly they had to remake my drink because it sat to long. The manager Keisha was no help! Blamed someone else for allowing mobile orders even though the lobby is closed.
Why allow mobile orders knowing there are long holiday lines? read more