Conveniently located right off the interstate and S. Fort Hood Street! Fast, efficient, and friendly. Great quality drinks. I get my morning coffee here a few times a month and leave satisfied every time! read more

Three stars feels right for this place. The coffee is good when they make it right, but I've had my order messed up more than once. Asked for light ice twice now and got a cup that was half ice both times. The employees are generally nice about fixing it without attitude, which I give them credit for. Parking lot situation is a bit of a headache during lunch hour. Nothing here is bad enough to stop going, but nothing stands out either. read more

Waited almost 20 minutes for a simple iced coffee during a morning that wasn`t even that busy. No apology, no acknowledgment. The drink was okay but nothing worth the wait. Staff seemed distracted and the counter area was kind of a mess. It`s Starbucks so I know what I`m getting, but this location just doesn`t seem to care much about the experience. read more

The Trimmier and Lowe's blvd location seems to have a negative feeling about Door dash. All 5 of the my last deliveries have taken 15 minutes over the time it was due to be picked up while the drinks were ready the employee doing the food just makes you wait. I waited that 15 minutes for a warned muffin. JC has a perpetual scowl in her face. read more

My drink was so delicious. I could smell colors. Thank you, Jose. You are the best barista out there make Jose the. Employee of the month. read more

Starbucks - Iced Matcha Latte matcha Frappuccino with strawberry cold foam And the vanilla Frappuccino - Coffee & Tea Near Me - Killeen, Texas

They know their coffee! It's about one in a hundred times that I order a double dry cappuccino, anywhere, and it's made *dry*. Just had one of the best dry cappuccinos that I've had in a while. I'll be back. A very courteous staff, too! Very nice place to get work done. read more

Unhappy workers shittier coffee bad food always cold it's shameful for how much money u spend

Normally don't leave bad reviews if any at all, but this is actually ridiculous. Paying almost $7 for a coffee and they can't bother to fill it up to the top it wasn't even a little below the brim it's quite a bit. Taking advantage of the money that is paid to get a damn coffee. Never again:) read more

Starbucks - Paying about $7 for a drink that isn't even filled. Taking advantage at this point. - Coffee & Tea Near Me - Killeen, Texas

I am not the biggest starbiez fan but this location is amazing! The staff is incredibly kind and it is always a lovely way to start the day. Chris, the store manager has taken my order several times and I have so much respect for leaders that help out in all aspects of work. The coffee is usually consistent pretty good and there is never a long wait! I highly recommend this store! read more

Starbucks - two muffins in a wooden bowl - Coffee & Tea Near Me - Killeen, Texas

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Always a quick and good experience at this Starbucks location. It's often pretty quiet, staff is quick and friendly. Drink orders have always been accurate and timely. I know I can always put in an ap order, pop in, and out and be satisfied getting my caffeine fix. read more

How do you mess up an order when you take the persons name. Order a turkey bacon , white egg sandwich with a white mocha and my name was on the order and both sandwich and coffee were wrong. It wasn't even that busy. Last time coming to this place. read more

Good experience. The facility was clean. Service was friendly. My order/drink was correctly made. Also ordered a banana nut bread, advice is to have it heated up. It was tasty and fresh. read more

This Starbucks is dirty and no toilet paper or paper towels to wipe your hands. The slowest coffee shop ever. It took 25 minutes to get a cup of black coffee. I hate Starbucks and now I hate it even more. Never again! read more

You don't t need a review from me on a worldwide coffee franchise, that is located on damn near every 1 mile on every corner in major city or 3 miles apart in suburban areas. I'm a sucker for a white chocolate mocha, no matter the weather LOL. Cheese danish or grilled cheese hits the spot if your hungry as well. read more

Great way to start a Sunday morning, very rude at the drive-thru attitude for them not knowing their own job I wouldn't recommend this Starbucks I'd rather go to the Valero and get a cup of coffee and not have to deal with a rude ass bitch read more

Starbucks - For $10 cup of coffee this is absolutely the worst service I've ever received - Coffee & Tea Near Me - Killeen, Texas

Like all Starbucks this place was clean. Staff was great and friendly and efficient . Was early on a rainy day and I went in to get a vanilla ice coffee and a PSL and lemon cake and brownie.. All the bake goods were wonderful and tasted fresh and hit the spot.. Took a star off for the drinks. For starters I got 2 PSL.. Since one was made and the. They made a second one since the cashier had to redo my order since he didn't take off the free drink. So got 2 yeah.... But the vanilla ice coffee was never made so I stood there waiting.. They finally asked and it was made. Took it back to the hotel.. And it was an ice coffee but no vanilla. Sad.. read more

My wife had a Oprah chai frappichino light and i went with an iced coffee...baristas did an excellent job, they have some cool paintings/pics on the wall, one's a helicopter and another is some type of military vehicle..posted a few pics...as usual i got excited and forgot to take pics of our drinks...senior moment. read more

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I love this location ! They are so friendly, interactive and open to recommending different drinks to try. The other day I was really down and little did a young lady in there name TAI know, her great spirit really uplift me. I can't thank this location enough for their great customer service! Keep being great! read more

The best, friendliest and fastest Starbucks in the area The baristas know me by name, and have even left a note on my coffee because they missed me. It's dangerous that this location is on my way to work every morning read more

You get your drink fairly quickly, but it will only be half full. I don't know if Starbucks Corporate no longer does training, or if this location is trying to cut costs, but if I order a 12oz. Mocha, I get 6 oz. liquid and 4 inches of foam--same with the 16 oz. cup. It will only be half full after you wade through all the foam. It is consistent, so I think they must be training that way. I always saw trained Starbucks baristas in the early days using a big spoon to hold back foam when pouring the hot milk into a cup. $4.50 to $5.50 really is ridiculous for a cup of coffee... but for 6 to 8 oz of liquid, I especially feel ripped off! read more

Stop here a lot for breakfast there always nice and fast when traffic is backed up normally will still only take a few minutes

My favorite location in this city. The customer service is like no other. The morning crew is phenomenal. The managers made the morning rush look like a breeze. All the baristas knew the regulars which makes the customer experience awesome especially on your way to work. Mobile app ordering was perfect at this location. 9/10 your order was ready and waiting once you arrive or just made as soon as you walk in the door. This location defines the Starbucks standard. read more

Holy cow! 15mins through the drive thru? They definitely need new staff here. Why does it take so long...usually it doesn't take this long to get some freaking coffee!!! Not at any other Starbucks in Killeen, nor Austin, nor San Antonio. People were driving out of the drive-thru line because of the time ridiculousness. I will be talking to Corporate cause this was crazy. There wasn't even that many people in here. They were just not communicating or knowing what was going on.... read more

This location needs to get rid of 90% of the current staff and start over again. They are slow, unorganized and don't seem to care. Most don't even know typical coffee lingo. I asked for a tall red eye (small brewed coffee w/one shot of espresso) and one of the "baristas" looked at me crazy and said, "You want what? I dont think we have those." Going inside takes way longer than waiting in a 6-7 car line at the drive thru. It's mainly the morning and early afternoon crew. When Gage or Gauge (not sure how about to spell his name) is there in the evening, it's a completely different story. It actually feels like I'm at a real Starbucks! read more

I love the drive thru customer service. The line is also pretty quick. Going here has been a morning ritual. read more

Come here all the time. Always great drink and some nice people usually. I walked in this morning. Rolled out of bed to get some coffee after a long night with my kids and early morning. The line was long as usual outside so I decided to come in with my crocs, sweats on and my hair not "to the staffs liking" I get my coffee and walk out as I'm walking out the dude in the back yells out by have a good day wash your hair and brush your hair do something" with all the girls laughing in the back. Great service folks and bunch of assholes. Sorry I'm a mom and tired and didn't get dolled up for a five second coffee stop at 8am. Always nice to everyone when I'm there sad how you treat your customers. read more

Freaking really . Gave me a drink with a defective lid. It was wasting the entire time riding home . How you gonna give a drink to someone with it wasting as you hand it to them. Place is needs to get proper training again on how to spot a defective lid. read more

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Customer. Service. Is. Everything. A patron should not stand having to look at the backs of 4 employees a good 4 minutes while a 5th employee (the drive thru guy) is staring at the case of food next to me rattling off options to the lady on the other end. One male turned around said someone would be with me and scurried to the back. I waited another minute before a female turned and said "just a minute" while tinkering with a brew machine. A male finally stopped whatever he was doing over by the drive thru (not the same guy in the headset) to ask me to place my order. Coffee. Dark roast. Black. Super simple order that I could have had 10 minutes ago and moved on with my day. read more

I ordered 1 grande mocha frappe. It was the worst one I have ever gotten. However, I returned to this specific location cause it was the best one I had ever had in the past. I think the main problem was they didn't blend it long enough. I'm not even sure they blended it at all. There was a big chunk if crushed ice in middle. The ice bits where a bit to big for my liking. It was really strong at first and then became like drinking watered down milk. read more

If you would like to unwind after a long day of work with a nice cup of coffee id definitely reccomend this location . One of my favorite places to relax at. read more

"Do y'all have military discounts?" Uhh come again...? Just pay the four dollars and thirty-one cents for your latte. This is the friendly green mermaid corporation. And it's not Memorial or Veterans Day. I get that this is a military town and most check out folks will ask me for my military id to actively give me a discount but I really couldn't believe I heard that. Off soap box. Segway.. This is the MOST patriotic Starbucks I have ever been to complete with Old Glory posted up and a lot of photos of men in uniform around the store. I suppose it's fitting since it's ON FORT HOOD STREET. I drive out of my way to come to this location because ALL of the baristas are incredibly friendly. They actually delivered things to me as I was seated, seemed genuine in their customer service, and serve up the usual fare with ease. The store itself has a below average amount of seats but I like the layout and there are enough plugs for folks who need to utilize technology. Plus the seating is conducive for business meetings or working on your laptop. read more

Now, I've never lived in NYC, so I don't know how things work there. I'm an Alaska girl. I go to this Starbucks a lot. They almost always remember exactly what I want when I get to the counter. So far, all my orders have been totally right, and I always get my shit fast. The people are really nice, and it's always been a great experience for me. In total, I've spent well over $200 there in the last couple months, and have never had any reason to complain or give them below fabulous scores. read more

I like this location because inside it's pretty big, whereas others sometimes are a small, cramped space. The drive-thru is nice when I am running behind trying to get to work. Friendly employees, good coffee/teas... I love their marshmallow dream bar (like a rice krispy treat). A bit pricey, though. read more

Josh was very helpful and knowledge for someone going in with limited options based on diet. His customer service is amazing. Definitely only going to this location when I'm in the area. read more

Although I'm not happy to admit this, but a few months ago I had a serious Starbucks addiction. I literally had to have a venti iced while chocolate mocha non fat no whip (total basic white girl drink) everyday. Not only was this addiction quite embarrassing, it was hurting my bank account, lol. Thankfully I've sought help for my addiction and while in recovery I allow myself one venti iced white chocolate mocha non fat no whip every couple months. This location has excellent customer service, although I'll admit most Starbucks do. They also do a great job moving the drive thru line along during the busy morning hours. read more

BEWARE-THIS IS GRAPHIC! TODAY 1/10/14 was my first time going to the Starbucks on FT Hood Rd and i will probably-no, more than likely, will not be going back. I had the Grande Cafe Latte, Soy, Sugar Free Vanilla, and 1 Splenda. After i got half way through my coffee at work on FT Hood, i got queezy, mouth watered perfusely, stomach rumbled, and i missed morning meeting because i was i the restroom giving it up from both ends. Nothing but Starbucks Coffee filled the commode.Throughout today, i cant count the number of times i have gone to the toilet. FEEFEE read more

I have to return my drink more often than not. 8 dollar drink. Figure out your ratios for espresso shots. If my shots are spread across 40oz; you're doing it wrong. I'm only asking for twenty.. I can tell by the first sip if it's wrong. Tasting mostly sweet for a triple shot; that's a no go. It should be dark and dank. The staff are respectful enough about it. I just don't have any more time for rookie mistakes. This location is good if you just want something straight off the menu without any complicated modifications. Asking me how to make a drink is a deal breaker. Call Seattle and ask them how.. Visit the Copperas Cove location if you want consistent service and a solid drink. read more

The thing I like about Starbucks? I always get the same thing. So is it odd I am rating one? Of course NOT! Its the yelper's way. As long as the long is not super stupidly long and my white chocolate mocha is tasty, I am happy. The staff here is friendly. When I pass through town and need a pick me up, I swing through here. What can i say, I am a creature of consistency. read more

So, almost out of the '11's and into the 12's, and I've given this Starbucks alot of tries! I've decided to take the time while I'm on my stress free European vacay to take time to encourage my neighbors to do as I have chosen, go to Starbucks in Harker Heights (my first option if I want to enjoy my coffee, but further from my home) or Trimmier Starbucks (they are working hard to get it right, but still not the closest to my home). I truly enjoy spending time in Starbucks on the weekends, just can't recommend this one, at this point. Perhaps I will try it from time to time, and maybe things will change...but we're looikng at going on 2 years now.....meh! oh wait, almost the 13's and not much has changed! read more

LOVE LOVE LOVE this Starbucks! Probably the best I've been to in Killeen, hands down! Their customer service was so awesome. I had a complicated order & not only did they make it perfectly, but they remained patient with me! Love this place! Thank you! read more