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Starbucks

3.2 (43 reviews)
ModerateCoffee & Tea
Open • 4:30 am - 9:30 pm
Updated a few days ago

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STARBUCKS ATMOSPHERE

What's the vibe?
Moderate noise
Dogs allowed
Good for working

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Recommended Reviews - Starbucks

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Reviews With Photos

Quyen Y.

I'm very sad and angry about how I was treated at this location. Today I had one of the worst customer service experiences of my life. On 04/15/2026, around 11:39 AM, I ordered a latte and sat at a table in front of the cashier. I kept watching the counter for my drink, but I saw people behind me get their orders first. After about 20 minutes, I went up to ask about it. The employee named Jack, who took my order, told me he had accidentally placed my drink in the drive-through area, which is why I did not see it. I believed him. Then I ordered a turkey sandwich and sat back down, watching the pickup counter again. This time, I watched carefully. I saw another staff member place an order that looked like mine on the pickup counter. Then, shockingly, I clearly saw Jack take it and put it back into a basket. Everyone else's orders were left out on the counter where customers could see them, and mine was the only one placed back inside. At first, I tried to tell myself maybe it was a to-go order and that maybe I was mistaken. So I waited about 15 more minutes and watched other customers continue to get their orders. Then I went to the cashier again and asked about my sandwich. Jack came over and said he had mistakenly put it inside the basket. But I clearly saw him take it from the pickup counter and put it there himself. I kept asking myself: why was only my order in there? I feel really hurt, disappointed, and upset by the way I was treated. I was the only Asian customer there at that time, and that fact means something to me. I just moved to this area a few months ago, and I came to this Starbucks often to study. I always ordered at least two items. This experience made me feel terrible, humiliated, and singled out. I cried so much today. Being treated differently and feeling picked on is one of the worst feelings. I am also a human being and I have always been respectful to the staffs there. Shame on you, Jack, for treating a girl this way.

Gabriel T.

Literally empty cup, ask for more and I got a second one not that empty, looks like full cups are not part of the sistem.

Antonette B.

Food- okay. Service- horrible... Upon walking in, Michael had stop me right away when I ask to use the bathroom. I guess I have to wait until I have to purchased before using the bathroom. So I have to wait for at least 5 mins. And ordering had yo wait approximately 10-15 mins. That didn't made my day at all. Whats going on Starbucks???? Very disappointed.. How he approach me with unkind intentions is horrible. I have to urinate badly.I don't think is right, if he thinks that I'm not going to order after I used it. I will not recommend this particular Starbucks in town. I wanted to call the place to share my horrible experiences, however there's NO phone number! FYI I am a Starbucks rewards holder for few years

Tall Green Tea Frappe (TikTok: @justandyvu)
Andy V.

1. The coffee drink tasted as delicious as the ones made at other locations! 2. The spot has fun casual vibes with lots of window for more natural sunlight than other locations! 3. The staff were friendly! Note: There is a drive-thru at this location! Photo: Tall Green Tea Frappe

Vanilla latte and blueberry muffin
Rigo S.

This morning like always I went to get my vanilla latte and I stopped at this Starbucks and to my surprise I went inside and seen all these homeless sleeping inside It put a different vibe and energy inside of my ordering coffee But I also understand that people go thru tuff times So I wonder what else can Starbucks do to help these people instead of letting them sleep inside of the stores what non profit or group can they donate to to help them address this issue because I'm sure that at a point these Will eventually effect everybody FYI The staff were great But if your going to a five star coffee place your expecting five service

Brown sugar oat milk shaken espresso

Just left this Starbucks drive thru on a Sunday around 7:40pm and Ethan was extremely welcoming ! I wish every Starbucks experience was like this !

Iced brown sugar shaken espresso with 2 shots of

honestly this starbucks hit every time, but today omg LITERALLYGOD LIKE my coffee is literally so delicious I freakin can't

Espresso Frapp add whip
Melissa P.

Love Starbucks, in general, but this brand new location is off to a rough start. They're out of stock of a lot and missing crucial condiments for their food items. Employees seem nice enough, but today I placed a mobile order and only spoke with the employees working the drive thru window. We ordered two espresso frapps and they were tasty, so that was a plus. I do highly enjoy that this location is so close to home, so I truly hope they work the kinks out and then I can come back over and over again and re-write this review!

Betty loves her Pup Cup as you can see by the little bit of whipped cream on her chin
Wendy M.

** Dogs Welcome ** on leash So for whatever reason the app wasn't working for me to order ahead. I called this location to make sure my canine kid was allowed inside as it seems not all locations are okay with that. I love that the Team member who answered said they not it like some people do. Hearing "it" irks me. Like my Dog is not an it she's my kid. But that's my own hang up. Anyway.... Everyone at this location that we interacted with was super cool. When we picked up my order Betty was offered a Pup Cup, I thought that was so nice. Honestly anyone who wants to spoil my girl I instantly like. I'm pretty sure this team member is a Dog person. Location was clean and quiet. Nice place to get some remote work done. Temperature was just right, not too cold with the a/c. Nice natural light. Two gender neutral bathrooms. Ask at front for code. This location has a drive through also. I saw small parking area on one side I think about 10 spots which were full, so we parked in adjoining lot in shopping center. There may have been parking on drive through side I didn't look. Fast and friendly service!

Vanilla Sweet Cream Cold Brew
Daniel P.

This is a great Starbucks location in Huntington Beach. Customer service is always a 5 out of 5 when I order from here. Teresa works at the front taking customer orders and extremely kind, quick, and patient. Always attentive to customer needs and with a smile on her face. Kudos to the whole Starbucks team at this location. Today, I ordered a grande vanilla sweet cream cold brew. It was done within 2 minutes of ordering and came out delicious as always. Now, in terms of space. There are around 11 tables that fit two people per table, 1 large table that fits 4 and a long table that can fit 8 people. That is indoors. They also happen to have an outdoors that has 4 tables that fit around 2 people per table. They also have two restrooms accessible to customers. You simply need to ask the staff for the code. Also, free Wi-Fi connection at this location with simply sign-in using an email. Overall, great spot, with excellent and quick service.

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1 month ago

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2 days ago

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1 year ago

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7 months ago

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7 months ago

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11 months ago

Really friendly! Delicious drinks both in the drive thru and in store. Store interior is spacious and clean.

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2 months ago

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3 years ago

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2 years ago

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2 years ago

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1 year ago

Such great service here! Especially with Abe, Jason, and Maria...love how wonderful they are!!

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3 years ago

Great staff - lots of seating, open later, great place to sit and do so work. Lots of outlets and a variety of table configurations.

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3 years ago

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2 years ago

I love this location! Friendly baristias and a clean store make this location my favorite. Keep up the great work!

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4 years ago

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Page 1 of 2

Ask the Community - Starbucks

Review Highlights - Starbucks

“because the organizational culture post pandemic (2020) has the right idea as far as the marketing agenda; "Fast friendly and efficient!" The employees here seem to all get along super well here...”

Mentioned in 2 reviews

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This place has really cute and fun decor, there's some seats to hang out at or to wait for your…read moredrinks if you plan to grab and go. There are two kiosk you can use in addition to the register. The staff at the register were really nice. We came here in March. When we ordered, they mentioned that they do BOGO-free from 10 am to 5 pm. Osmanthus Oolong: This tasted too sweet. I'm not sure if it's due to the milk they use or syrup, but it overpowers the tea flavor. I don't taste any tea itself. I've had other osmanthus milk tea or oolong milk tea and they were much better. Unfortunately, this drink is quite mid. I wouldn't recommend it. I think the drink would taste a lot better if they reduce the amount of sweetness or milk since their ice and sugar levels are fixed.

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Came here with my family, a party of 5 total on a Tuesday evening for dessert. Location is…read moreimpeccable - Little Saigon area, great plaza with tons going on at the corner of Brookhurst and McFadden. Plenty of parking right out front - fortunately when we arrived, but this plaza does get really busy on weekends. Interior is nice, but I didn't like that the sun really got in my eyes at some seats in the restaurant right during sunset. Service was good, note that the souffle pancakes may have a bit of a wait time, which they informed us when we ordered and it was understandable since they're making them fresh and they were so worth it! We ordered a Pistachio Coffee Latte, Ube Coco Souffle & Matcha Souffle Pancakes for the 5 of us to share. It was definitely plenty for all of us. Portion sizing is pretty generous. Quality, taste, flavor, presentation/attention to details - all well worth the price. Would definitely recommend trying the souffle pancakes here! The Matcha one was personally my favorite!

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Once again, a Starbucks is a Starbucks. It's the quality of service that really sets each one apart…read morefrom the other. I had a car show that I was attending and wanted to grab a coffee beforehand and this one was right across the street. Located in a big shopping center, this one has plenty of parking so you don't have to worry about finding a place to park and it does have a drive-thru so that makes it easy. Now it was pretty early in the morning, around 7:00 a.m., I would have thought it would have been busier on a Saturday but there was a few people outside and a couple people inside so my order process was super quick. As I've said many times before, it's the people behind the counter that make the difference and this place was nice. Friendly, always greeted with a smile, and just generally helpful. Even though the drive-thru was fairly busy, they were able to get my order out in a pretty quick amount of time. Which is always nice, especially if you are on the run or going somewhere. Bottom line? It seems like you can't throw a rock down the street and not hit 15 Starbucks, however, when you find a good one it definitely should be added to your list. This one is definitely added to my list of will return to again.

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