Incredibly nice employees. They were very generous with our kids! We got to sample the gambit of flavors!

The music is great and the customer service amazing. They offered me a couple samples I'm walking away with a new favorite flavor! read more

Baskin-Robbins - Rocky road - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Tried my first cappy blast and its sooo good! They had a promotion going on back in October. It was $5 for a medium. Worth the price. There's barely any coffee in there but its a yummy dessert. read more

Baskin-Robbins - Cappy - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

the girl with blonde and dark brown hair is super duper nice and is the goat. The samples and flavors are super duper good and the ice cream is very creamy and high quality and the workers are super nice. Come visit please it smells good in here. read more

Came here after dinner as my friends and I are craving dessert. The place is clean and well-maintained. The staff is friendly and very efficient. We were able to try samples before deciding. We got two double scoop cups that allowed us two flavors and one single scoop cone. Our chosen flavors were white chocolate raspberry, salted caramel, twix, butter pecan, and bubble gum. White chocolate raspberry- It had a sweet base, offset by the fruity raspberry. A good find. Salted caramel- This was nice and rich. The caramel flavor is strong with a hint of saltiness. Twix- It has a creamy base with a generous amount of twix pieces. Very nostalgic if you enjoyed the candy as a child! Butter pecan- Can't go wrong with a classic. The ice cream had a butterscotch taste and the candied pecans added a crunchy texture. Bubble gum- I enjoyed the flavor! I did n9t expect it to have actual bubblegum pieces that I needed to spit out however. Great experience overall! read more

Baskin-Robbins - Ice cream - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Please update your business hours if you are not actually operating after 10-11 pm. I drove 30 min to this location to get a late night ice cream for my birthday, and yelp/ Google shows that this location should be open till 12 am. With the time stamp from when I took the picture of the CLOSED sign, you can see we got there at 11:10ish pm. There was also no sign that indicated if you had to close early for the night due to special circumstances. My partner and I saw the lights still on excited for ice cream, and we left disappointed due to inaccurate business hours/ miscommunication. I'll cut my losses and go to Yogurtland. read more

Baskin-Robbins - Business hours - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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The customer service is always good when I visit. They are always so attentive and always make sure to get my order right. The store is always clean and the music there is always good. They always have new flavors to try each month, it keeps me coming back! read more

Baskin-Robbins - Dubai Chocolate Inspired Ice cream in a Chocolate Dipped Waffle Cone - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Perfect location after a day at the pier and beach. The staff were great and were very friendly to our kids, which we greatly appreciate!

My son was craving an ice cream after playing at the beach and we decided to stop by. It was packed with only one employee serving and checking out all customers. Big shout out to Noah! He was friendly and doing his best to be quick and keep up with the clientele. Great customer service. The delicious ice-cream was a plus! read more

Most convenient ice cream parlor near the Huntington Beach pier. This is one of my favorite locations in the area to stop by before headed to the pier. Customer service is always great. Super friendly people from beginning to end . The flavors are always the perfect combinations. Gotta love samples ! Sugar cones are always crunchy, not stale . Best days to catch the parlor somewhat slow is a weekday, this guarantees you to find parking in the front with meter fees. Coins and cards accepted. This baskin Robbin's is located on the Main Street which has a popular nightlife so expect some delays and crowds on weekends. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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I have been of fan of Baskin Robbin's ice cream since I was a boy! That was a long long time ago. The quality of the product is just a good as ever! I had a scoop of Marigold Cream and it was delicious! My friend selected Gold Medal Ribbon and was equally blissed out! The service here was first rate, friendly and efficient! We sat at a small table on Main Street and ate our cones , and watched the world go by. It was another perfectno in Surf City! read more

The WORST, they are terrible . We purchased almost $30 worth of ice cream 2 ice cream cones and a prepackaged quart of butter pecan out of the freezer. We got the quart home and it was freezer burnt or old or something. It was grainy like sandpaper. I called to let them know and was going to bring it back and exchange it and the lady told me There is nothing she could do if i don't have my receipt. She said I could purchase another one at 50 percent off??? Are you kidding me ? What about the $15 I spent on this quart that isn't good. I don't want my money back I want to exchange it for one that isn't freezer burnt and that is edible. Don't tell me they don't have cameras to see i purchased it or records of the transactions they ring up on a daily basis. BEWARE of this location. You may pay for something that is bad when you get home and open it up. They obviously don't stand behind the quality of their products. Bad customer satisfaction and service. read more

this is THE labubu blind box cake! I ate the whole cake in one sitting, next thing I know i'm surrounded by 24k labubu's chanting my name in unison. After this strange state finally wore off, i made it home safely and got ready for bed. next thing i know i wake up in a small bed accommodated for one by the local police department. The police report files state that i was seen sleep walking down the streets of HB dressed fully as a labubu. Once i woke up and got out of the small bed i noticed the gold glitter and paint from head to toe on my body. Police state i was singing and spinning stating I was the only person in the world to have the 24k labubu. Next thing I know im getting calls from various party companies and movie directors. I then dropped out of college at Golden West to pursue my career, of taking on the role in the first ever live action musical labubu movie from the Warner Brothers. After my first take at the sets, I got sued by Labubu Popmart Company for being to spiritual connected to the Labubus and having greater vocals for the popular Labubu song. Warner Brothers released me and no other directories are interested. Now I am scraping for dimes, with no hope for my future. The cake was more than fantastic but be aware of this potential side effect. read more

Baskin-Robbins - Labubu cake - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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The workers are very nice and the store is clean. There was many selections of ice cream and even dairy free options! Definitely will be back. read more

Date night dessert after walking down to the pier. They had his favorite flavor: baseball nut. "I got you, babe," I said. And in we went. We each ordered a Single scoop on their chocolate dipped sprinkle cone and the tab came out to $15. Gosh. I'm really dating myself when I can recall a time when ice cream used to be 75 cents a scoop at Thrifty's. Inflation is a b read more

Unfortunately, I can never remember the girls name behind the counter. She's the one that always has the wonderful make up done. Always very pleasant. Ask us how our dog is doing. Tells my husband he should bring me home at least one scoop even though I said no. Lol she's very sweet and always greets with a smile. read more

I came in during the fourth of July when it wasn't packed around 5:30. A kind employee helped us order two cones with two ice cream scoops. When the kind lady was going to check us out this really rude employee named I believe it was "Nila" or "Lina" who was wearing a hat and a blue shirt told us to move out the way and canceled our transaction. While we were paying! She told us to move out of the way and made 3 other customers go ahead of us. She ignored us and told us to move out of the way. This was very unprofessional even the kind employee looked confused and she even told her that we were first in line! But she didn't care and ignored the kind employee so we had to wait extra time. She didn't even apologize and when I asked for her name she ran away. Terrible place! read more

Went there today for some ice cream for my wife and I. It being the 31st of the month AND they were advertising it too ! 31% off on the 31st of the month. The girl behind the counter said "we don't do that here". I was like, it says it right there on the billboard in the shop ! I was told "SORRY" we can't. I can't believe this business would advertise it and then deny the customers the opportunity to save money ! False advertisement ! Will not be returning back ! Been going for years ! I guess they don't value their customers ! read more

I came in a couple days ago and I was help by a really rude employee, and I think his name was cart, or catt, but they were very rude and gave me wrong change by $2.59. Horrible I think she is named catt. read more

Baskin-Robbins is always yummy; great take out ice cream - Gold Medal Ribbon is THE best!

I brought my family here and one of the items was my son ordered a shake. They girl helping us asked him if he wanted whipped cream on his shake. He said yes. When I looked at the receipt after paying there was a $1.49 charge for a topping. I asked the girl how come there was a $1.49 charge and she said whipped cream is considered a topping. She of course didn't say that when asking my son if he wanted whipped cream. I didn't feel like making an issue of it since I was with my family even though that bothered me greatly. I won't return to this location again. read more

Olivia provided excellent customer service My hubby is happy as a kid on his Birthday! read more

Baskin-Robbins - Happy Birthday Ice Cream! - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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Not very well welcome polite working staff. Bad experience for single visit. Don't suggest. read more

Baskin-Robbins - In store visit - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Love the location of this BR. Staff is friendly and I love that any BR I go to the ice cream always tastes the same.

I went here a couple of days ago with a friend who has a gluten allergy. It was around 9:20 pm when we went in and I saw an employee sweeping telling us and another customer that walked in that they are closing in 5 mins. What? The hours posted said that they are open until 10pm... Anyways we wanted to be quick no matter what. My friend who is Gluten Free asked the employee "are any of these flavors Gluten free?" The one sweeping answered "no, have a goodnight". Wow, ok. I noticed however on the ice cream labeled on the glass, most of them said "gluten conscious". I didn't want to argue because the employees must be in a hurry to close up shop for a good reason. They give this Baskin Robbins a bad rep. read more

Lazy employees roll their eyes when you walk in. Such service! Also their AC is broke. read more

The men waited and did not greet customers, Then after waiting in line we were passed in like by 2 customers. They were counting money instead of helping customers. I followed them on Tic Tock but nothing to post because it would be embarrassing for the company. We love the company but HB---Brea, CA is the place to be read more

Baskin-Robbins - Non working non service employees - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

If you're thinking of ordering postmates from this location don't do it. They will give you the smallest portion of Ice cream around. 3 scoops is more like 1 scoop here. Last time I order from this location. read more

Perfect location. Perfect weather. The ice cream cones were just what our tummies wanted. We stopped by Baskin-Robbins on Sunday, about 2pm because our hotel room wasnt ready. We had young lady who made our 4 desserts. She was friendly, gave us couple samples to try. We all 4 got double scoops it was 21.16 Small place, had maybe 5 tables inside and out. Clean. read more

Terrible service. There is a sign that clearly states you get a fresh waffle cone if you get two scoops, and employee SARAH charged us for the cone when we ordered two scoops but just asked for it in a cup with the free waffle on the side. They literally charged us for the cone despite the sign just because we got a cup... we asked if we can just get the ice cream in the cone then but Sarah said no and walked away. Who is in charge of training these employees?! Come on! I'm disappointed in Baskin-Robbins. read more

Baskin-Robbins - False sign! They charged for the cone - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Really? I participated as a vendor in a local pop-up market that closed at 9:30pm. I was staring at the BR across the street all night and had my heart set in some ice cream. I Yelped the location ahead of time to check its hours of operation and it said 10pm close...so I knew if I hurried and packed up that I could still make it. I roll up at 9:45pm and pull on the door only to find it locked. The teenager inside, cleaning the case turns and looks at me. I point to the hours posted on the window and then show her my phone. She shrugs her shoulders and says "Sorry". As a business owner, I would be pissed if some teenagers closed my business early and I lost sales. I hope this business owner reads this and takes appropriate action. I guess it's off to 7-11 to buy a pint of Ben & Jerry's ...at least I know they will be open. read more

baskin robbins is still baskin robbins. cant beat ice cream in down town hb in the summer read more

Baskin-Robbins - a display of ice cream sandwiches - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Never disappointed with Baskin-Robbins ice cream. Ice cream not too sweet. Staffs are nice, fast and patient to all of my kids. There is no seating. Good for a quick stop and go. read more

Baskin-Robbins - a cup of ice cream with a mermaid tail - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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Great service! Lots of ice cream selections from cones to milkshakes to sundaes! You want a good ice cream Come here! And they have bday cakes you can choose ur design read more

The staff was so friendly and kind! The manager was so sweet and even complimented my dress. I would absolutely come here again.

One of the most astonishing displays of customer disservice. 10:45 pm last night, my friends walk to Baskin Robbins to a locked door. The store was open 5 minutes prior. "Sam" refuses to serve us ice cream stating that the store is closed. BaskinRobbins.com says the store is open till 12... A few minutes later, Sam is outside in an ice cream stained uniform smoking a cigarette. When we am him why he closed early, he says "This is a privately owned store." And "I've been here all day. I'm over it." Our requests to get a couple scoops of ice cream are met with an insincere "I'm sorry". read more

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My only complaint is the staff that I have encountered aren't always knowledgeable about current promotions/coupons. Other than that it has always been a great experience. The last time we were at this specific location was July 4th. As you can imagine on the beach on a holiday IT WAS PACKED. However, staff was able to quickly move the line along. We'll be back on our next trip. read more

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Was charged 4.99 for a kids scoop??!! Wtf? Maybe the kid was working on commission or something. Or just super stoned. Either way, not stoked and won't be going back. read more

This place has pistachio almond ice cream in quart size which the husband loves! Can't wait to come back and buy more in the future.

Unfortunately closed early. Staff there cleaning up but no entry allowed. Mouthed - we're closed. Funnel House next door stayed open.