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    Polar Playground

    4.5 (765 reviews)
    Closed Closed
    Updated a few days ago

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    Purbali S.

    What a cool experience ! We got a milkshake and it was absolutely delicious. The concept of the shaped cotton candy is very cool. We didn't get any but saw many being made. They have an extensive list of characters and they can also make most things if you have a picture. We also saw them package one up in a plastic bag for a lady to take to go. Def a fun experience for kids and adults!

    Cotton candy characters. They have a QR code beside where you can see the photos.
    Alex A.

    Great dessert place to try with your kids. They sell character cotton candy and ice cream. I personally like their chocolate ice cream - it tastes like dark chocolate. Their ube ice cream doesn't really taste like real ube and tastes artificial. Their cotton candy turned out so cute and really huge. I like that it isn't super sweet and each cotton candy color has its corresponding flavor.

    Sarah S.

    My friend was in town with her 7 and 9 year old so being the fun Auntie I am, we ventured down to Huntington Beach to Polar Playground. They have a variety of desserts and fun treats but we came for their character cotton candies. How do we not have a character creating cotton candy shop in Los Angeles proper?! This is genius and I'm obsessed with Polar Playground~! Good news for those of you also driving down from the city, there is parking! They have a parking lot full of spots, yay. We've heard of long waits on socials before coming and although the shop was crowded, not overly so and no egregious waits. I think we waited 20 minutes for them to start our orders but we had so much fun in those 20 minutes watching others get Stitches, Rainbow Unicorns, Elmo ~ all these other characters we didn't order. So it was an enjoyable wait kinda like a Disneyland queue. We had a lot to look at while we waited. It was so hard to choose which character to get...I wanted them all. All the more reason for me to come back! But I ended up choosing Eeyore for myself and he was sooooo cute and adorable and gloomy ~ just perfect. My nieces got AmongUs & Carnage - I was shocked neither picked the Labubu which you can get in any color - fascinating children. The cotton candy was actually delicious also! I honestly thought I would just take a photo and enjoy the artistic elements but --- I couldn't stop munching away at the dissolving candy treat. They have limited hours, open from 1-7/8pm, just Thursday to Sunday. Here's hoping for longer hours and more locations because Polar Playground is awesome! I'm absolutely entranced!

    Drink flavors
    Myphuong L.

    The staff here are amazing and talented. They learn on the job and so creative with the details. Three of them worked together on creating pink labubu (you can pick any color bụt my niece wanted strawberry) and Super Sonic. Took 10 mins. Not many tables inside. Maybe 5? That would be difficult if it's crowded and only a few families could be accommodated. If you take left overs home, they will give you a giant clear bag. Use the machine next to the trash can as it shoots up air for you to tie.

    Loretta W.

    One of the most unique places I've been for dessert. I've been wanting to go here forever with my grandkids, so we finally got to try these spectacular cotton candy desserts. The service is excellent. You do stand in a long line, then you pay the register for what you want, and then when they call your name, you go up to the glass and you watch them make your spectacular creature out of cotton candy. Each color of cotton candy is different tasting. My grandkids were so excited and impressed by these superb creations. It is super expensive for a cotton candy, dessert, but you have to take your kids, grandkids, or your child-self here at least once.

    Cuties!
    Thina C.

    Absolutely adorable! It's basically a sugar paradise, haha! (Diabetes at it's finest!) lol I was at Brew Story one day and couldn't resist checking out the place next door. The customer service was fabulous, and it was a blast watching the team whip up these amazing creations! Sully from Monsters Inc. Please note you'll be paying at least $23 for 1.

    Megan L.

    Such a cute store! The wait time on a Sunday morning was short and we were able to order and get our character within 10 min. The staff are super friendly and kind and they really know how to make their cotton candy look so cute! Overall loved the place and the different designs that were made! We ordered Cookie Monster and Olaf. Both came out so adorable and our kids ate them up so fast! Thank you so much!

    Luna and Bluey
    Laura L.

    I've been trying to come to this place for forever and omg it's so worth it. My kids loved watching them make the character cotton candy and they did it really quickly. The candy tastes pretty good as well. Only thing to note is that there's a lot of sugar floating through the air. Otherwise the inside is nice and clean and very open.

    Jennifer L.

    So fun! Got there right before they opened and all in all it took 1 hour as there were families in front of us. The wait goes by fast because it is so fun watching each person's character be made (and guessing what they might be). The staff is very friendly and accommodating. There is a large list of characters to choose from.

    Stitch and red Among Us
    Liz T.

    Stopped in on a Thursday when kids were off of school and no line around 1:30pm. I've been wanting to take the kids here forever and it didn't disappoint. They call your name before they start making it so you can watch. It is so cool and they do an amazing job with the artwork! Would go again 10/10.

    Mohammed N.

    Environment was good. Service was good. Food was good. Icecream was very good and awsome

    Dionne B.

    Love this place! My girls loved the experience. They have such cute designs and so many to choose from as well as extremely affordable.

    Jiggly puff
    Cassie H.

    Service was awesome and the cotton candy was good! The size is humongous imo so I didn't mind paying the $20, I'm super happy with my purchase :D the ambiance was nice and bustling, there were lots of people with kids!

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    Polar Playground Reviews in Other Languages

    Ask the Community - Polar Playground

    How long is the wait line?

    It depends on the day and time. Weekends the lines are longest. The good thing is there is a great matcha place next door while you wait.

    Is there still wait? How long can the cotton candy it last?

    There is always a long wait yes. About 1 day or 2 depends cause as soon as you start eating it you won’t want to stop it tastes so good lol

    Are the colors all-natural? (I know, not likely)

    No.

    Is it still have 2 hr lines?

    Yes, sometimes. But I got there right when it opened and I waited 15min. It's all in timing.

    Hi, is it possible to order cotton candy characters ahead of time for a birthday party in the same way we order birthday cakes? If this is possible what is the minimum and maximum I can order? Thank you

    They recommended you eat it there because it's climate controlled inside the business. Once it leaves the building they can't guarantee it will hold up. I wouldn't recommend it.

    How much are the character cotton candys?

    They range from $14-$16

    How long does the cotton candy creation keep its shape?

    Not long at all, by the time we walked out towards the car, it started to melt. I think it's primarily driven by weather conditions. This is not the same kind of cotton candy as you'll find in an amusement park, it's ultra thin. Let's say it was a… Read more

    Are customers able to pre-order cotton candy characters to pick up rather than watch being made?

    No. I asked. No phone orders or reservations.

    Is the wait crazy even on school days? What if I arrived at 12:30 on a Wednesday that is a school day?

    People get there an hour early just to get in line since there is limited tickets they give out for "characters"of the day made cotton candy. Those tickets run out fast. With the tickets they give you a time(reservation) to come back in order for… Read more

    How much are the characters and do they take cards or cash only?

    As of 2021 Jan: it's about $11-14 per character

    Can we ask for a certain character or do they have a menu?

    They don't have a list so you can definitely ask for a certain character. They can do pretty much anything!… Read more

    How much is it?

    The cotton candy creations start at $10. They go up from there depending on complexity! Totally worth it imo!

    View All 20 Questions

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    3.8(199 reviews)
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    Awesome service ! Very nice guy named Felipe , super nice and quick and easy service and it went…read morewell

    Don't let the lower star reviews fool you, this is an ice cream to try…read more I've been wanting to try this place for a while, and I'm so glad I finally did. They must use really good ingredients for their ice cream, doesn't feel like a lot of processed stuff. The ice cream was melting as expected and I didn't feel terrible after eating one by myself. It was just refreshing and joyful. They are located on the southern most side of Pacific City. It's rather tucked away. Once you reach the end of the plaza, go in the building and they are immediately to your left. Staff are friendly. Place is clean. They have a lot of flavors, but sadly you need to buy it to try it. I was disappointed, of course, because some flavors seemed really interesting, but I don't dare try something different if in case I end up not liking enough to regret it. There was another ice cream place up north that had the same policy, but they are so confident about the flavors and quality that they will replace your order completely should you not like it. I don't think this place has that kind of policy, which would discourage me from choosing this place compared to their chain competitor just a block away. Maybe there could be a compromise like, try up to 3 flavors only. That way, I can try three new unique flavors but if I really didn't like them I could still have a great experience with a tried and true favorite. Hope the owner seriously considers this because I think they are great and I want them to thrive! Another great thing about this place is that It isn't a big chain and mass produced. It feels personal and feels very special. I admire people who have such a passion for the craft that they invest in it with time and money, so let's support! Especially when the ice cream is this good.

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    Chip Cookies

    Chip Cookies

    4.6(210 reviews)
    2.8 mi
    $$

    I was seriously craving chocolate and finally stopped by Chip -- I've been wanting to try this spot…read morefor a while now! As soon as you step in, you know you're walking into a gourmet cookie shop -- super clean and elegant. The girl helping me was so sweet and guided me through the menu since it was my first time. I ended up getting two Semi-Sweet Dark Chocolate with Sea Salt (because that's exactly what I was craving), a Tres Leches on her recommendation that it tasted like a churro, and the Biscoff Chip because I'm a Biscoff fan and was curious. The Biscoff was good. I wish it had some kind of nut, like almonds or macadamia in it for texture with the white chocolate, but it was still delicious! The Tres Leches was the winner for me -- ooey, gooey, and it really did taste like a churro! Amazinggg But the Semi-Sweet Dark Chocolate with Sea Salt is like old reliable. You can never go wrong with that cookie! If you're a gooey cookie lover like me, then this place is yours and my new fav cookie spot! Just make sure you've got a glass of milk ready!

    I have frequented this location a few times and never had a poor experience until I recently…read moreordered a birthday cookie cake. I placed an order for a Friday pickup at 6:30PM. I ended up getting off early so I called and asked if it would be available for 5PM. The associate told me "No it won't be ready, it would be ready closer to 6:30." We then agreed that I could stop by closer to their closing time (9pm) since I don't live in the area. I could drive home then come back to pick it up. I arrived at 8:15PM, the associate tells me when I arrive "I'm so sorry it's not ready, I thought you'd be here closer to 8:45PM." I say "No worries I'll come back at 8:45PM." I come back to pick up the cake. It comes out hot and newly decorated with icing. 10 minutes down the road I check the cake, and the icing is completely melted. By then it's 9pm and I can't turn around to go back to the store. The next morning around 11am I called the store to speak with the manager. I leave my contact info, and I receive a call within 20 minutes from the store manager, Dustin. I explain the situation and how the cake is not presentable anymore for the birthday event I ordered it for. He apologizes and offers a dozen cookies or a refund. Since there's no time for me to drive back to Huntington Beach for a party that is in Pasadena within the next hour, we opt for the refund and Dustin states, "This is my personal number, I'll shoot you a text when that refund goes through." A week later, no refund, no communication, no follow-up. I called Dustin one more time, left a voicemail and one additional text just incase. Over the course of several days, still no response. Suffice to say, it is what it is. I just wanted a refund for the cake that I bought which I ended up not even bringing to the event I got it for because of the melted icing. TLDR: product wasn't ready at the time it was agreed upon to be ready, when product was picked up it was faulty, the manager offered a refund that never came and ghosted me

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    Polar Playground - icecream - Updated May 2026

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