Love this Starbucks! It's conveniently located in the middle of EVERYTHING! I can grab a matcha before or after getting gas from Costco or after watching movies. Basically any errand or activity you can think of you can pair it with a drink from this store. With that being said it does get super busy. Which makes sense considering Costco, Whole Foods, and Bella Terra attracts people in masses. I feel for the workers here when they get hit with non stop waves. RIP. Gives me Downtown Disney Starbucks vibes. Remember folks, energy is reciprocated! Keep the vibes immaculate and keep negativity low and keep it moving. read more

I genuinely love this location, which makes it disappointing to leave a negative review. Unfortunately, during our recent visit, we had a very unpleasant experience with Cassie. She came across as condescending toward my wife when we politely asked for light ice in our drinks. When the drinks came out, they had more ice than coffee, so we asked if they could be remade. The replacement was brought back almost immediately, and it appeared that the drink hadn't actually been remade. It looked like the contents were simply transferred (partially) into a different cup with a ton of additional milk added. When we asked again for it to be remade properly, Cassie came out and mocked my wife, which made the situation even more uncomfortable. It was a very disappointing experience overall. We've always enjoyed coming here, but this interaction left a bad impression. 1-star experience, but couldn't give the location a 1. read more

We grab both Trentas White Chocolate strawberry cream cold brew and Pistachio Cream cold brew. Also tried the chocolate swirl muffin and Dubai chocolate loaf, both which were very tasty. The coffees were made good. Went thru the drive thru and it was fast. Service was very friendly. Ambiance here is always good. read more

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Service was great but no inside seating. I wanted to check on a couple of emails and while they do have some tables outside, the sun was so bright I could barely see my screen. Not bad and in Cali, the weather is typically nice but if you are looking to do a little business, well this might not be the best spot. read more

Starbucks - No inside seating area - Coffee & Tea Near Me - Huntington Beach, California

This is such a large Starbucks for being a drive-thru. I found some discounts and felt the store has an upscale feel, especially for the area. I would come here another time to relax and lay back... read more

Starbucks - Mural - Coffee & Tea Near Me - Huntington Beach, California

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This Starbucks is the closest one to my house and I come here daily sometimes twice a day. They always are super quick and efficient! David and Aaron are my favorite workers they're always so friendly and helpful. They make my day better! read more

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1. The coffee tasted as delicious as the ones ordered after other locations! 2. The spot has fun casual vibes! 3. There is a lot of outdoor seatings! 4. The staff are organized and quick with my mobile order! 5. Parking lot is huge! Note: There is a restroom for customers! Photo: Green Tea Frappe read more

Starbucks - Green Tea Frappe (TikTok: @justandyvu) - Coffee & Tea Near Me - Huntington Beach, California

This review is for Tory, I had a huge order and not only was she so FAST, she even helped me out to my car! Such great customer service!! If your reading this Tory, THANK YOU!! read more

Drive thru can be long and was in a rush. Ordered through the cafe, received my food first which is normal but the drink took a little too long and Miss Aubrey was kind enough to check in and asked what I ordered. Brought me back an upgraded size and apologized for the wait :) read more

Starbucks - Coffee & Tea Near Me - Huntington Beach, California

I love this location so much and that's probably why a lot of the time there is a long line so I don't go often. But they make sure you are good with everything. I had ordered a strawberry match loaf and it broke and when they handed the bag to me they let me know I was given another one at no cost so 2 in total! They are so sweet and like I said makes sure everything is good to give to you and correct! read more

Of all the times I order and get coffee here, they got it wrong! I order a venti latte and got a latte with peppermint in it. Not a fan and No I didn't order a flavored drink. Yuck, 1st time this has ever happened. The cup has on it what I ordered and Peppermint isn't on it. . read more

Love this location! I come here 99% of the time because it's the closest one to where I live. They've recently renovated the inside so there's no indoor seating anymore, only outdoor. But I always pick up so that's not really an issue. The drive thru lines always move fairly quickly but I've gotten used to doing the Starbucks app order for in store pickup and have never had an issue. The baristas are good at making the drinks perfectly too! Very rarely do I get a drink that doesn't taste good at this location. They're always very friendly too! read more

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Don't really like this Starcrooks for the following reasons: 1. It's more expensive than the average Starcrooks in this area. ($3.45 for Pikes here vs $2.95 at some others.) 2. There is NO indoor seating. No "homey" feeling here. It's mainly a drive-though. 3. When you order a coffee black at EVERY other Starcrooks the order taker quickly just fills the cup with Pikes and you are gone. Here your order gets qued with the fancy drinks and you wait and wait for a 2 second pour coffee. 4. Probably will not return to this one although this Pikes brew was great because 1/2 a Grande charged me up for the entire long day all over OC. Sorry to leave a negative review. Just did not feel the best here. They do have late hours, the latest in Southern California. read more

Starbucks - View from standing inside looking out at Citibank. - Coffee & Tea Near Me - Huntington Beach, California

Says open until 10:30pm but they close doors before closing and refuse to sell through drive thru unless driving. Went on a walk but was unable to get anything. read more

Upsetting Experience and Unprofessional Management This was by far the worst experience I've had at a Starbucks. I received the wrong drinks, and while they were being remade, the manager, David, asked me to move out of the drive-thru line so other customers could receive their orders. I explained that the delay was making me late for work, and he said he would bring the drinks out to me -- which still took quite a while. When I eventually went inside to check on my order and expressed how inconvenient the situation had become, David responded by telling me that if I knew I was going to be late for work, I shouldn't have come to get coffee. Not only was this comment unnecessary, it was completely inappropriate. It is none of his concern when I choose to get my coffee -- I had planned my time accordingly, and the delay was due to the store's mistake. Instead of offering an apology or addressing the issue professionally, he chose to make a rude and dismissive remark. A manager should know how to speak to customers with respect and handle mistakes with courtesy. I was already frustrated by the incorrect order, but the manager's attitude made this experience far worse. If this is the standard of professionalism expected from someone in charge of a store, there is a serious issue with leadership at this location. I hope Starbucks addresses this, as no customer should be treated this way. read more

I just went through the drive through of this establishment. The service... astonishing... in the most horrendous way. I asked for a warm chai and asked for apple syrup, the girl said "no." (No sorry no nothing) And I was like ok.. and she was like "we discontinued it " I know damn well you have that syrup in the back.... And why were you so rude!?! There was a lot of attitude coming from her.. and like I get having bad days but omg SORRY FOR GOING THROUGH THE DRIVE THROUGH IG ?!?? Anyway, the chai was bad.... Sorry not sorry (P.S. not writing this cause they didn't offer the apple syrup it's just cause of the fact that the interaction lowkey felt rude..) read more

This review isn't about the food or drinks but purely on the customer service because I guess customer service has evolved into silent staring contests now! I asked for a missing item and a utensil, and was greeted no not even greeted but stared at by a barista wearing a black beanie, pigtails, and arm tattoos. After a few seconds of intense, Wednesday Addams style eye contact, I did eventually get what I asked for but no words, just pure, soul piercing silence. If the goal was to make me feel uncomfortable for simply asking for items that I was missing mission accomplished read more

This location is the best they are always nice and they always make my drink right first try

A good local Starbucks for my wife and I. A go to if we want a good coffee and service locally. Definitely stop by and recommend if you want a good coffee! read more

Bella Terra is 30 cents more than other stores for a Frappuccino. Go somewhere else and save the money. 30cents a drink is ridiculous.

This location is a fail! My second time there and both experiences were NOT good! Very poor customer service on top of it!

My father and I have been going to this Starbucks since 2012-13 and I have seen Starbucks Staff come and go.. This time they got it right with having 'Raina,' working for them. and to god, I have NEVER come across such an more professional, assertive, and overall amazing Starbucks Employee than 'Raina'. Every time I go there, she gets the order right, friendly w/o kissing ass and coming off phony by yelling in your face before you get your coffee in you.. Not to mention, she is very intelligent w/o the smug and she is very easy to talk too. HUGE ASSET to Starbucks in this day and age of quality of todays employment. It would be wise for the Starbucks Brass to start looking at her for long-term employment in Management. Hopefully if you order here you get a chance to meet and greet 'Raina'.. read more

I was in the neighborhood and wanted to enjoy my Green Tea and read for a bit. This location has no indoor seating or outlets to charge your electric devices. I had to sit outside. Service is also pretty slow. read more

Food is ok, but way overpriced. Not the greatest inside eating area. Seems out dated and our table was dirty.

This is the worst place where I buy my coffee including services and ambience!!!! I tried to go restroom first and buy my coffee, but they refused!!!!! read more

I've been to this Starbucks with my friends several times. It has a nice outdoor sitting area. We ended up here after shopping at the Bella Terra and Costco. I've been trying all their holiday drinks. Service was confused today. I ordered a vente iced chestnut latte and they made a creme brulee and my friend ordered a grande apple crisp and charged her for a vente. They fixed my order and they provided my friend a comped drink. The confusion was from the drive thru. All ended up well. read more

Starbucks - Vt Iced chestnut praline latte - Coffee & Tea Near Me - Huntington Beach, California

Awful location and disrespectful girl working with terrible service she seems to be the same girl everyone has an awful experience with in the reviews for this store lol I placed my order for in store pick up just for them to have the doors locked and expect us to wait in the longest drive thru line fix ur online service u shouldn't be accepting in store pick up if ur staff is going to be entitled and disrespectful to ur customers she tried to argue with us about how we should have waited in the line completely unprofessional and unnecessary when they're in the wrong to begin with no one should have to wait in a 20 min line when I already placed my order for in store pickup prior to avoid such a thing she also never even gave my complete order correctly save urself the time you'll be calling customer service anyways to get a refund if u come here read more

LOVE this starbucks, i come literally almost every morning .. lol don't judge. but today was so nice! i came in for just a grilled cheese through the drive thru and as greeted by the kindest souls ever!! i didn't catch their name and im soo bummed but it was a younger lady and male , both so amazing and the sweetest people ever! the atmosphere they created was so welcoming read more

Warm greeting, was updated by a team member on my order, efficient and friendly service, drink tasted great. Thank you & Happy Holidays!

Despite this location being conveniently close to me, I go out of my way to the starbucks on Goldenwest/McFadden, they're very proficient and it shows! unfortunately, out of the handful of times i've been here they were incompetent with my order. I tried this location again today and was met with the same issue so I won't be coming back, I was however very happy with the customer service received as the staff processed my refund. read more

Starbucks - refund receipt - Coffee & Tea Near Me - Huntington Beach, California

I just have to say that Sean is one of the most wonderful employees here. Sean has "good vibes" written all over; providing a genuine smile, attentive customer service, and making sure that you walk (or drive) away satisfied and with a smile and a perfect stimulating beverage lol. I go out of my way to come to this Starbucks for the service and craftsmanship of the drinks. They make your drinks exactly how you want it, and are consistent every time. read more

Their drinks taste different (in a bad way) from the other starbucks nearby. Got the iced brown sugar shaken expresso and caramel macchiato. Do not go here. Save your money and go to the other locations. read more

I really wish I could leave a 0 star because that's what this Starbucks location deserves I feel there customer service is completely horrible and the gal who took my order I was not able to catch her name but very rude and inconsiderate when just asking for a cup of water when I have been there many times before but today was refused highly recommend not going to this location if you can help it this is not my first. Time dealing with there very poor customer service! read more

Just stopped by for a drink and couldn't help to not post this awesome review for the cashier at the drive through. I wish I would've gotten her name but she was very friendly and even asked us about our day and our plans for the night. The drinks were ofcourse amazing as always. Matcha drinker!!! I recommend the matcha drink grande with two scoops of match. read more

Starbucks - Matcha - Coffee & Tea Near Me - Huntington Beach, California

So I go to Starbucks pretty much every morning and get a spinach wrap and a Trenta ice water. I come to this location and they said it is their policy that they can only give out a Venti ice water. I told the girl that every Starbucks I go to gives me the Trenta ice water and I have been doing so for, a few years. Again, every location I go to does this. I doubt highly that it is their policy so I'm going to contact the corporate headquarters and find out but every location I go to does this all over Orange County, Newport Beach, Santa Ana, Garden Grove, Westminster, Alyssa, Viejo, Laguna Niguel, Laguna Beach, rideshare driver and I have been doing this job for about 10 years I don't believe this at all read more

terrible service - purchased gift card and when asked to see sleeve she wouldn't give it to me to see she held it 2 feet away to show me despite asking for it. I did purchase only bc I had no time to drive to a different location. read more

Terrible service and disorganized ! Had to walk out without being able to order. read more

Nice spot to get coffee in a busy area. Just too many changes each time I'm here for coffee or a snack. Seen this man litter and smoke very close to the doors too. Looked a mess even on ordering. So much they need to improve overall from process to organizing. read more

Starbucks - Coffee & Tea Near Me - Huntington Beach, California

After Phil's Coffee refusing cash as payment I decided to stop by here...silly me I did not know they have renovated and do not allow anyone to enjoy their coffee inside store. All the tables and chairs are no longer inside...if you want to drink your coffee seat your rear outside...were you belong. Must be that new woke culture new business approach. Oh well, never setting foot here ever again. read more

Still one of my favorite locations. I mostly order and come in between 7am - 8am on days I order, so I can only review based on baristas and service at that time. I mobile order all my drinks and they are always ready well before the estimated timeon my order. Everyone here is always cheerful and welcoming when I arrive. The lobby is always clean and uncluttered and I noticed that they recently set up seating outside since they've closed their lobby for seating. read more

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