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Starbucks

2.3 (251 reviews)
ModerateCoffee & Tea
Closed 4:00 am - 9:30 pm

Order Starbucks Takeout or Delivery

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STARBUCKS ATMOSPHERE

What's the vibe?
Moderate noise
Good for working
Outdoor seating
Dogs allowed

Recommended Reviews - Starbucks

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Reviews With Photos

Gabriel D.

Restroom code as of May 18, 2025 51111 Even prior to the renovations, this Starbucks has always been top notched for me. Excellent customer service and speed.

Honey Citrus Mint Tea with Free Red Cup
Ronald N.

Remodel since the last time I did a review on this location. Sad part is that they only have one restroom and you need to code to use it. The place became smaller. A busy Starbucks with plenty of orders. The drive thru can be a nightmare when you don't want to get out of the car. It can be a long wait to get your order and there can be rude people pushing you out of the way to get their order. Why am I giving Starbucks four stars? When I order my drink through the app and got there I was shocked to find out that my drink was stolen. Luckily I had evidence that I order my drink through the app which they were able to make my drink and I got a free red holiday cup. Keep up the good work and thank you for apologizing

Hercules
Brian M.

I was short on time thought I would give this place another chance and it's horrible. My breakfast sandwich was undercooked. The worst part about this place is the lack of service. They had five girls on duty. They all act busy ignore you at the counter. They didn't even have any hot coffee ready. One of the girls was training someone I did get a hello when I walked in the door, but they went right back to ignore mode, I got ignored the second time when I was trying to ask for a bathroom code there's barely any room inside. I would rather go to a coffee shop or they appreciate my business.

50% off Wednesdays
Cyn T.

I ran in to take advantage of the 50% off cold drinks on Wednesdays. I was able to confirm that it is ONE drink per app holder. Lol I went in thinking I could get cold drinks for my whole crew. Oops! Not today. The folks were still kind about it. Thank you Hercules Starbucks

Tae T.

Laura was sooo great taking my order , the drink taste amazing and looks sooo pretty as well. Ambiance was giving holidays.

Cinnamon at the bottom.

Consistently gets orders wrong. I frequent this Starbucks every day through the mobile app and today marks the third time in a row where my drink is made incorrectly. I'm allergic to cinnamon and they keep adding it to my order despite asking to remove it. I used to be a team member myself and I'm not sure why the mistake keeps happening. Please advise coming here if you have allergies. This is ridiculous.

Salted Caramel Cream Cold Brew

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2 years ago

The staff makes good drinks. They are always friendly and prompt. Have only gone through the drive-thru and no complaints here!

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Ask the Community - Starbucks

Did this starbucks change hours? Second time I've shown up before 530 with no response from the drive through.

Have you called their business phone during work hours to ask?

Don’t See Your Question? Ask Away!

Dynamite Donuts - Vanilla Lavender and Hercules Finest

Dynamite Donuts

(179 reviews)

$$

Got glazed, maple, and a lemon filled The donut is…read moreperfection. Come here, you won't be disappointed. 2 thumbs up I will be coming back

Had the worst experience here yesterday. It took 30 minutes to get two donuts. That is only after…read morebeing ignored for 10-15minutes, standing in line while online orders were being processed. There were three staff members in total (thin build, Latino male), medium build Filipino female with glasses, and a thin build Asian female). The male was working on an in person order when I walked in, seven to ten minutes later the same woman was standing around waiting for parts of her order - no other in person customer was being assisted. A young woman, who had placed an online order for two coffee drinks asked repeatedly if anyone was going to make her drink order. It took two staff members - Asian female, Latino male) - to help figure it out, each debating who was going to make it. The Filipino female kept coming from the back to bring sandwich items to seated waiting customers. The male continued to look at online orders before helping the family of three in front of me. When their order was finalized, the male walked away from the register and proceeded to look at the online orders. He said nothing to the line, did not acknowledge our presence. He went to the back to make a sandwich - again two staff members working on one thing (Filipino female, Latino male) while in person customers stood and waited. The Filipino female asked what him what was in the bag while standing at the front of the store. The other Asian female was still working on the coffee drinks from the online order from when I first walked in. After about ten minutes of being walked by and disregarded, while waiting to be acknowledged, I asked is anyone going to take our orders at the counter? The male replied, "Yes, but we have a lot of online orders and we'll get to you shortly." So online orders take precedent over those waiting in store to purchase? If this is the case, then why are there only three staff members who are clearly not organized nor serve in the capacity of enough staff to assist customers online and in person? If I had not asked about being helped, no telling how long staff would had continued to ignore us. The Filipino female walked over, asked how my day was and asked what she could get me. After each donut selection shared, anything else?... She was being passive aggressive in her tone and with her words. As I was waiting to select my receipt options, she saiid, "All of that for two donuts" to the male. Who both went into the back while the rest of the building line waited. When I finished my receipt selection and entering my phone number, the father and son behind me were still waiting without any assistance or staff acknowledgement.. If I had not promised my daughter a donut prior to order road trip, I would have left long before. Worse service as it was nonexistent to those in person. There were three staff, two were doing staff and the third at the front was nonexistent. Do better Dynamite, your customer service was absent yesterday, staff not at all prepared or organized and your store is not staffed to assist both online and in person without neglecting in person. Communication was nonexistent as well, leaving customers standing in line without a single word or thought of returning any time soon. Online orders, you'll be waiting too. There were three people who walked in, going directly the register with a phone in their hands. They were waiting two for the pickup while the young lady wanted her coffees made. The ambiance here...people were upset across the board. I would rather drive to Pinole and get service, Dynamite donuts are not worth that wait or nonexistent level of service.

Starbucks - coffee - Updated May 2026

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