Came in person to order and was super impressed at how fast they made my drink! All the employees were really locked in to get these orders completed. I admired their hustle! The girl who took my order was very friendly and upbeat despite the morning rush. The restaurant is kept super clean and has good amount of seating. Bathrooms kept nice and tidy read more

Starbucks - Drink pick up - Coffee & Tea Near Me - Fairfax, Virginia

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(KAIA)--I have been a Starbucks customer for 7 years, and all we want is to feel welcome--especially when my mother is with me. I don't understand why you have people like (KAIA) working in customer service. (KAIA) has no concept of respect; she wasn't even capable of helping me order a drink when I wasn't sure of the name. In my view, (KAIA) should not be interacting with customers. I suggest you read up a little on CUSTOMER SERVICE, RESPECT, AND MANNERS!!! (KAIA): 1. I'm not deaf, so there's no need to shout. 2. It wouldn't hurt for you to keep your bad temper in check! 3. If you don't like your job, quit. THANKS!!! read more

Great service. Competent staff that's on the ball. Busy locale with small parking lot off a very busy road.

Drive thru which is nice. It looks like a newer starbucks. I was surprised they didnt have a display case like other locations. Overall, staff was friendly and helpful. read more

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Let me start by saying we have a neighborhood Starbucks that we left a few years ago because of the awful service and coffee was substandard. We found Kamp Washington and it is the best ever. Well worth the two mile hike! My daughter and I do a weekly Sunday drive and we start it off by stopping at Starbucks at Kamp Washington. They offer the best service and coffee. Justin, one of the baristas there is the best world wide. Believe me when I say world wide because I am an international traveler and a Starbucks connoisseur. It's like coffee made with TLC! As for the management there, they are always pleasant and welcoming. If you want the best Espresso Con Panna, Brown Sugar Oat milk Cortado, or any drink, just pull up and go for it. Thanks Starbucks for the many years of service and support and thanks for having the "Best Barista" (Justin) world wide. DPJ - 2025 read more

This is my local Starbucks and I really love the fast service and great customer support they provide to their loyal patrons! They do a wonderful job making exceptional drinks, and have plenty of delicious food options made quick. Their drive-thru service is really fast and I enjoy being able to make a connection with my favorite baristas! Thanks Kamp Washington Starbucks! Always a great visit. read more

I had an odd experience at this drive thru today. The drive thru employee kept telling me to have a "Great Tuesday." I thought he was hinting at me to leave a tip... As I was waiting for my drink, the employee says "your drink will be out soon, they're putting extra love into it." I got my drink, I tipped him $1, he thanks me and as I was pulling away, I noticed that my drink had blue and brown fingerprints on the lid and cup. The side of the cup had off white dried foam-like stain from top to bottom. I was so disgusted, especially with the pandemic going on you would think they would be more sanitary when handling food & drinks. I pulled back into the drive through, explained the situation and told them they can have the drink back. The gentleman taking the order said they don't take drinks back due to sanitary reasons...well obviously! I was just trying to show them the unsanitary drink they gave me in the first place! I pulled up to the window, showed the employee at the window my drink, he seemed apologetic, but honestly I don't know if this was deliberate. He gave me a refund and offered to make me a new drink. I declined. read more

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Drive/thru Starbucks in this county are rare! We wanted to have puppacinos today! We packed up the fur-family and made our way to this Fairfax City Drive Thru. There was no line. The menus are clearly posted along the drive up lane. After placing my people coffee order, I asked for a couple of puppacinos. We pulled up and hey have us 2 very cute cups with lids. They looked delicious and our 2 pups enjoyed them. They are FREE! My latte was great, as always at Starbucks! The service was oh so friendly! Everyone enjoyed the Starbucks start to the day! read more

Starbucks - They offer puppacinos(whipped cream in a cup) free - Coffee & Tea Near Me - Fairfax, Virginia

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I did a mobile order and it took them a half hour to make my one cold brew. I waited in the lobby and they just kept skipping making mine I asked three times if they had it. After 35 minutes of waiting they finally gave it to me. Don't go here every other Starbucks in the area is better. read more

I am guessing this Starbucks is fairly new, as I have never noticed it before when driving through the City of Fairfax. It's in a fairly new shopping center that was built on the site where the old Frank's Garden Center used to be. I stopped in late this afternoon - a cold, rainy, dark, wet day - in need of caffeine replenishment. Sensors indicated that caffeine levels had dropped to dangerously low levels - and that a core breach was imminent unless fresh quantities could be quickly injected into the system. Engineering suggested a quick infusion via espresso - a dopio espresso Machiatto to be exact! Strong and delicious! This Starbucks has a drive-thru, and there is ample interior seating to hang out, read, drink coffee, work on the 'puter... read more

Love this Starbucks location. All the staff have always been friendly & helpful. Especially now during the pandemic. They're drive-thru has been one of the easiest to place orders with no mistakes. Also, so much quicker than other locations! A big shout out today, to the sweet girl taking the orders as you pull up, she was so cheery & friendly. And finally last, but not least, I never got his name (I will in the future!) the sweetheart server at the window! He's so fun, positive, cheerful & cute! You made my day with your energy & vibes! Keep it up!! read more

This Starbucks has really stepped up their game recently. First of all, their drive through is impressive. They've gotten it down to a science. While you might think that a drive through would have to be an impersonal experience, it is quite the contrary. They have a video screen where you can interact with the barista. The last time I was there, they even let me sample their new nitro cold brew from my car. They go out of their way to be helpful and maximize your experience. When I was in the store lobby today, I ordered my usual blonde roast and the barista asked me if I'd tried any of the others. He encouraged me to sample them all. I actually ended up liking the dark roast more! This is a wonderful Fairfax City staple. The best Starbucks in the city. read more

This place does great in a pinch. Starbuck's excellence is characterized in it's consistency. It attempts to exudes a "not too fancy, to too grungy" demeanor. This location in Fairfax easily meets that criteria. And does it well. its got a drive through to boot. The 5 star kicker is the staff there. always upbeat, busy but attentive, and on top of it. read more

This Starbucks runs like a well oiled vehicle, no hiccups, no bumps. If they make a mistake or if you have anything reminiscent of a complaint, they will comp the beverage. No hassles. No headaches. I enjoy talking to the baristas. The management is awesome. One of my favorite Starbucks. Oh, and they have a drive-thru window! Score!! read more

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I only came in for gift cards, but there was a good selection and the girl that helped me was really nice. For a Saturday afternoon, the drive through line was long but no one was in line when I came inside. Overall good, quick visit. read more

Starbucks - Gift cards - Coffee & Tea Near Me - Fairfax, Virginia

Honestly I'm not from Virginia I'm a New Yorker and I came to this Starbucks because it's a drive through instead of the 4 other closer Starbucks. I come here I place my order with a super sweet girl Jackie in the drive through. She was extremely kind. Unfortunately the girl who made my drink made it wrong. To not hold up the drive through line I went inside and kindly asked if they could give me more lemonade to add into my drink. Instead of being apologetic or even flat out kind both workers gave a problem about THEM making MY drink wrong. Saying if i want it a certain way I have to specify yet IT CLEARLY SPECIFIED ON MY CUP WHAT I WANTED AND DID NOT RECEIVE. A simple yes no problem I'm sorry I'll get that right for you. Or even a no problem let me get it for you. But instead tried to make me seem like the problem. If my drink wasn't made right I wouldn't have had to go inside. I work for customer service and i understand how it can get. But if you don't like your job get another one. Because clearly the customer service skills aren't there. read more

Decent Starbucks with large seating area in the back which is hidden , service is quick but the lines can be long sometime , there is word that they might be moving from this place read more

Starbucks - Private seating area in back of the Starbucks - Coffee & Tea Near Me - Fairfax, Virginia

Five stars for the fact that this is one of the ONLY drive-thru Starbucks in Fairfax County. Ever since having my baby, this location has been on regular rotation for my caffeine fix... even though I literally drive past like 6 other Starbucks to get to it. It's worth the extra miles when you've got a sleeping babe in the backseat though! The staff here has always been extremely friendly, the technology is up-to-date in terms of the drive-through signage and digital screen (there's a thing where it basically FaceTimes you with the barista taking your order -- very cool!), and clearly until they put a drive-thru S-bux in Burke I will be continuing to make the drive here. So keep on keeping on, Starbucks! read more

I hate to post this but it's the second time I've had issues. The first time I was in the drive thru and the barista dropped my drink into my lap. He didn't mean to, but he also didn't acknowledge it at all, and when I asked for napkins cuz he spilled he just threw them to me. And then today, I went to get coffee and breakfast sandwiches with my partner... and they're both still frozen inside. I used to love this location, and now I just don't wanna go cuz idk if I'm gonna walk out a mess or without warm food read more

Tipping culture is out of hand. Baristas are paid to make drinks, they don't bring the drinks to your table nor do they clean up after you, especially not if you're going through the Drive-Thru, why am I obligated to tip you for doing your job? Starbucks charges $7 for a drink and expects the customer to supplement their employee wages??? Really??? I'll be supporting local small businesses from now on! read more

I love Starbucks, but this place not so much. All I wanted was a guava white tea lemonade. Instead I got white tea and lemonade...where's the guava? I told them it doesn't look right so they kindly remade it. Still wasn't right though... I recently got it couple days ago at another location, and It definitely doesn't taste like it. It's not even peachy-pinkish. I know damn well I ain't color blind. I even showed the employee the picture on the Starbucks app. All he had to say to that was .."sorry it's not Instagram perfect." *UPDATE* I went to another Starbucks...& got exactly what a guava wt lemonade taste like lol I know I wasn't crazy .... read more

Starbucks - Coffee & Tea Near Me - Fairfax, Virginia

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I can't say I love this Starbucks for its drive thru...partially because I think the drive thru set up is a bit ridiculous. Not the concept it's the layout of the drive thru. Really your going in a square. For me that's not convenient especially on Fairfax boulevard or whatever that road is. Traffic is murder so you would think you would have an alternative route. Anyway...overall service and quality at this Starbucks is great haven't had any messed up orders or slight confusions or if there has been they are efficient enough to to figure it out. But I don't think I would go out of my way to get to this Starbucks it's really a traffic issue.also it is a small space not really a place to hangout although the they do have umbrellas and chairs outside where there is a small patio. read more

I love going to this Starbucks! They have a drive thru!! Their menu is very clean looking and all put together unlike some other Starbucks drive thru's I've visited. Their staff is always very kind and they're quick with orders. I don't understand people who go to Starbucks and complain that they're slow... Duh, this isn't McDonlads where ur fries and burger are waiting for you under the heat lamp. It takes more than a minute to make your drink! read more

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Usual Starbucks that had a drive thru window so you can get your caffeine fix without ever leaving your car. I went inside instead and they were pretty fast in getting our drinks. They have a decent amount of space too if you want to chill and enjoy your drink. The Bucks isn't my favorite coffee in the world but it's alright and you have a choice here to go inside or stay in the car. read more

My "go-to" Starbucks. But please: stop with the person standing in the drive thru line taking orders. It's just dumb. I mean, really - what's the point? Makes me feel more connected? It's a drive thru coffee lane. That's what you have the technology for. Not to mention it's inhumane putting a person out there under the Virginia Africa-hot sun. read more

Friendlier service here than other starbucks. Drive through is a bonus and im too lazy and tired to get my butt out of my car and socialize. Get my coffee fix while in my car. Cool. Wish this place was 24.7 they'd make a ton of money. Clean as well with decent sized parking read more

This review is for the drive thru. I must say, there's a chipper crew on this ship. Good job, Mr. Casting director. They are so nice, every time. Every time! Are you courteous and nice? Great, you take the window today and make Helene feel justified for driving past the closer Starbucks because we're just a bit more awesome than they are, PLUS she can stay in her car. Thanks, Fairfax Starbucks. I come here every week and you've yet to let me down. Let me tell ya, the wait is never too long on this drive thru even tho the line looks like it's out the wazoo bc you are that EFFICIENT. No, I don't always like re-entering traffic from your plaza, but I've got the prime times down and it's all figured out. Thank you. read more

Didn't appreciate my order being held hostage while I was being lectured at the pick up window. Just following the directions when I ordered on the app, lady. Not a great start to the morning. read more

A drive-thru Starbucks in Fairfax County!!!!! YAY!!!!!! And they get my drink right, so double yay. They're not exactly "fast", and I might actually have to say the drive-thru is pretty slow... BUT to be able to drive-thru, it's worth the hassle. The parking lot isn't so bad, but trying to get into the drive-thru line is a MAJOR pain. Traffic around here is always pretty bad. So you have to be very purposeful to come to this Starbucks. read more

Whatever B squad you got working on Sunday mornings is ridiculous. Extended a wait time in drive-through for the wrong order can be incredibly frustrating. read more

Went to this location yesterday and was very impressed! Everyone was so friendly and my order was perfect. My only complaint is the wait time in the drive thru, but considering the circumstances it's understandable. read more

* Fast, polite, and efficient crew * Bright seating area * Pleasant outdoor seating * Quiet patrons * Will return and recommend read more

Starbucks - Coffee & Tea Near Me - Fairfax, Virginia

It's always been perfectly fine but lately, it's always closed at the most random times. I've gone three or four times at random, middle of the day, not holidays and they have had both the inside and drive thru closed, a sign saying not go inside but cones blocking the drive thru. There's never anything online about their hours being different or a reason it's closed randomly. i've never had a bad experience with my orders but just haven't been able to order in a while so I've stopped trying and just go to Dunkin across the street instead. read more

I come here EVERYDAY!!! I drive 30 mins to here just to visit Wanda!! She's a great manager!!! Also it right by my work. I great EXCELLENT SERVICE every time!! Also if they mess my drink up, I get one made again to perfection and a FREE COUPON for next visit for ANY DRINK!!! I have been to many many different locations and nothing comes close the HIgh Quality Customer Service and willingness to satisfy every customer!!! ! Also they have a drive-thru if u are on the run or if the weather is bad. Come and check it out here!!!!! The BESTEST!!!!!! read more

Worst Starbucks in the area. Every time we come here our order is wrong and the one time we called to tell them we were told there was nothing they could do for me despite my order was paid for through the app unless I came back. You can order a plain americano with syrup in it and they'll get it wrong. You'll also wait forever for the drink. They staff about 45 people at any given time yet can't get it right or do it timely. read more

I really like this Sbux! They are super friendly and really fast.. All the employees are always doing something and keep the customer as their first priority. The only thing that drives me nuts is the older African American lady who is soooooo flipping loud! She is obnoxious and at a lot of the time she speaks to the employees as if they are children. I assume she is a manager at some level.. but she needs some coaching on how to communicate more effectively. read more

This Starbucks has consistently had the best customer service out of any other Starbucks in the area. Plus they have a drive thru! They remember you by name, always get the order right, lines are quick (unlike the fair oaks circle location) and they are genuinely nice people. read more

Small store in the outskirts of Fairfax City. It is a stand alone place, so it has its own area for parking and hanging on. Unfortunately, it is a drive through, fomenting even more the ubiquitous unfriendliness and sterility of its suburban location. Friendly staff and plenty of outside seating. read more

Have to say today's experience at this location happened to be the worst and it started with Martina who waited on me. She needs retraining across the board. Usually service is quick, accurate and very good, unfortunately today was not the case. Martina was slow, and just didn't seem to care about her customers. I ordered two things and got a $20 gift card. For starters, the gift card and the food/drink had to be two separate transactions even though I was paying cash for both. Second I ordered the food -- a piece of pumpkin bread warmed and a grande hot chocolate, both I had had before. Well as she gave me change, she said, don't forget the tip. For a second I didn't know what she was talking about and then I saw the tip jar on the counter. I thought to myself, that was quite rude of her to remark about a tip. Ok, so my hot chocolate gets made and I pick it up and I'm waiting, and waiting and waiting for my pumpkin bread. Usually whomever takes your order takes care of the food and gives it to you right away. As I'm waiting for my food while holding my hot chocolate, Martina motions to a co-worker to take care of her food items. They are majorly behind and have 4 or 5 tickets waiting to be filled. Eventually I say something like what's going on. Mind you I had been in the location for more than 10 minutes and had no one in front of me when I arrived. Never had a problem prior to this. Martina definitely needs some retraining or moved to a different job in this location. Not a good experience and definitely not typical of my experiences at Starbucks in general. read more

Hands down this is the best Starbucks in this area. Not only does it have a drive-thru, but the atmosphere inside is always great, even if it's crowded. The staff are really courteous, and they really take care in making your drink. I always have the green tea frappucino with an extra pump of vanilla syrup wherever I go, and this is the one place where they've never made it too icy or too watery - plus, they've never messed up the syrup ratio! Not to mention the fact that when I went to use my birthday coupon there, the barista took her time to decorate my cup and wish me happy birthday both verbally and on the cup! How cute! All in all, they've pleased a picky customer time and time again. I'd give them ten stars if I could. read more