Super friendly and I got great service also. Love the way my drink tasted. I had a Venti matcha with strawberry purée and banana cream foam. It's like a light dessert. Place is very clean and they were starting cleaning since I was so close to their closing time. I'll come back again soon. read more

Starbucks - Coffee & Tea Near Me - Chatsworth, California

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I thought I had reviewed this location years ago, but apparently not. This is a great location right at the corner of Mason and Lassen. It does get pretty busy in the drive thru as well as walk up, so I would recommend using the app to pre-order your drinks/food so you can just walk in and grab your order. This location looks similar to most other Starbucks locations. Clean inside, a good amount of seating to relax or get some work done and they also have outdoor patio seating. Large parking lot so usually parking is not an issue either. Great spot to get your coffee fix when you're on the go and need a pick me up. I took a bunch of picture previously, but must have deleted them, all I have is the front entrance pic, which is terrible, they need to trim their tree. Enjoy! read more

Starbucks - Front entrance and patio area - Coffee & Tea Near Me - Chatsworth, California

I only did Mobile order here and happy to say they got my order correct and on time. I also noticed that when I go in, they acknowledge me and other customers that come in. I didn't order any food. This Starbucks has a Drive thru also. It's a smaller location. read more

Wow! Our last drive-thru visit was excellent. For a long time this location was on the slow side to get orders out. We stopped by on a Wednesday night recently just before closing. It was a hot, muggy night. A refreshing iced tea / lemonade blend sounded like just the thing. Before we could even get the app prepared to score reward when we pulled up to the window, the drink was there for us. That's never happened before! Got to give a shout out to the crew that was still making it happen for their patrons. The drink was perfectly prepared, and as satisfying as hoped for given the weather conditions. read more

Very clean Starbucks. Quick service and nice area for seating. There was some construction work going on outside right now, but Starbucks is still open. read more

Starbucks - Pistachio Cortado latte - Coffee & Tea Near Me - Chatsworth, California

Delicious crème brûlée latte with a hot coffee refill -- perfect for the cozy fall season. Mercedes, Diego, and Jay provided excellent, friendly, and welcoming service. They were attentive and genuine, and truly deserve holiday pay raise soon and special award & recognition. The environment is clean, relaxing, and great for intense study work completion. Grateful for this space. Thank you! God bless read more

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Walk in and I'm greeted by two people. The room is nice and cool. The tables are clean. One customer after another they all get greeted with smiles. The music is very pleasant and relaxing to hear. Good for me and good for the baristas making the drinks. The art on the wall is very good center peace. The brown leather bench, the round wooden tables, the long table are all good choices to enjoy your coffee or tea at. They have a couple places to sit outside but trust me... Three homeless men outside and it smells causing me to not sit in there patio area. I didn't like my iced caramel macchiato. It didn't have extra caramel like I requested with the description on the cup. It tasted very milky. I drank half and through it away. Yes it had lite ice like I wanted. 19th of October 2025 read more

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I stopped by this Starbucks today after picking up food for my wife at a place in the same plaza. I wanted my mango Dragonfruit so after I got her food, I walked to this Starbucks. Their drive thru line was busy so good thing I went inside. There was no one in line so I was able to place my order right away. It took like maybe a minute or two for my drink to be ready. It's pretty nice inside and some people were just working in there. They also have a outdoor seating area as well. My drink was delicious and they put less ice like I asked. read more

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Earlier I had spoken to LEAH the manager about an issue concerning my order, without hesitation, SHe was more than happy to help even offered to remake my order! . HER customer service was so professional and TOP-TIER! Also to add VERY FRIENDLY The whole ambience of the place was VERY CLEAN and the rest of the crew that worked inside was also very nice thank you so much!!!! if anyone is ever on the location and they want friendly customer service with a sense of urgency, come here they got you're back!!! Thank you LEAH and the WHOLE STARBUCKS TEAM! read more

We love this location. They have the best and most friendly staff. Big shout out to our drive though bestie Shannon! Brooke also knows how to make our day with a sweet treat for our late day errands. Thnx Devin and Whitney read more

Whoever made my drink Thursday Morning on the 28th of august. Do better! In this economy I shouldn't be buying $6 for basically water and ice. read more

Starbucks - Strawberry Aa Refresher - Coffee & Tea Near Me - Chatsworth, California

All the team was super friendly and the lobby and bathrooms were clean! I loved my drink as well :)

I love white cheese on this grilled cheese and the vanilla frappe! The white cheese makes this grilled cheese stand apart from the standard. It's a good breakfast but the prices have risen and the lines are long here. Reminds me of in n out. I guess it makes sense. Best coffee place for a while now! read more

Starbucks - Coffee & Tea Near Me - Chatsworth, California

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DONT go here! Literally walked in with two baristas fixing up drinks that didn't even look at me, greet me, or acknowledge that I was there looking to place an order. There was a worker who was on her break sitting down behind me that k ew I was there and didn't even bother to tell the other idiots to take my order. There are sooo many other better coffee spots nowadays to go to but I still go to Starbucks here and there because of the convenience that they offer. But I've never been to a Starbucks with such poor customer service. You guys are trash. The manager has some work to do. Never going here again. read more

I did drive thru. I experience the most amazing experience ever. The young lady who helped me was LUPITA. As I was waiting for my order to be completed, she just didn't close her window like they do at all of the other Starbucks location. You know, when they close the window and continue talking to their co-workers. She didn't, but instead, she started a friendly conversation. She was attentive, friendly, and honest. She smiled the entire time. The conversation was simple. What were my plans for the rest of the day. Being at ease and relaxed, made me feel welcome as a customer and not just another dollar sign coming in. This has become my now go to Starbucks because of her amazing customer service. read more

I have been frequenting this Starbucks since it was built here. They are very lax in their training and if they don't fill your order correctly there is no customer service offered to rectify the situation. And when you call and ask for a manager to complain, supposedly there is no manager there no matter what time you call and the person you talk to is suddenly a supervisor, with no supervisory skills! If you really want to know how your customer service is, please start adding a survey with every order like everyone else does. Unless you truly don't care! read more

Very rude! Twice my coffee was bitter! Cup was full! Starbucks needs to hire more than snotty kids! read more

Huge thank you to Lara for supporting our school Fall Festival with donated and discounted coffee. Her kindness and willingness to help our community meant so much to us. Amazing customer service. This location deserves all the love! read more

The place is good. They are attentive and doing their best to keep up the order and often. Times it can get chaotic but that's normal. Inside has nice space and windows to light up naturally. They made my coffee fast and good. read more

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4stars bc this place is actually great but one thing that pisses me off is that ALL employees here start off with " Hi my name is blah blah, what's your name ?" In the drove thru . It's the most awkward thing to start off with and no other location does that so I actually try to avoid this place unless I realllllllyyyy am craving it. But they're all nice here just as a social anxiety girl this place is a no read more

After months of coming here and other locations regularly for my favorite pumpkin foam. Today I was told I cannot order it by itself.. ofcourse I know I can cuz I've done it atleast 30 times before. Stuck in the drive thru for 10 minutes just waiting to get out. Refused service. read more

Some girl had an attitude at the window. Not sure what her problem was but the energy was not there. and she also got an ice latte I ordered wrong but ‍. read more

You dry when I enter, not the pep most get. Just annoyed on this Saturday evening, 2nd day of summer. Online says closing is at 10pm. Everything was practically removed when I arrived at 7:57p. Huh?! Because it felt unusually early for the dining room to be empty, I asked when they were closing, she thought of an answer and said 8:30p. I wasn't there for much, just needed some (electric) juice for my phone being that I'm an unhoused individual; I did purchase a milk and two pks of Madeleine's. At 8:24p someone diff approaches the sole guest reminding me "closing time". Like come on bro, I get you're at the gig, and you're ready to bounce.. Give me a chance to exit on my own, seeing it's just me. Karma works both ways I suppose. Annoyed that I won't be enjoying my last five minutes here, I stand to leave. My milk box gushes out on the table and floor. There's a spark of Jubilation initially, having worked the barista position and still working in hospitality, the last thing I'd intend was making more mess for them (even though they didn't show me any above n beyond courteousy, I cleaned my 'spilled milk' and left. Once again to greeting or mention to return next.. Times like these is when I feel that my 'I always tip standard' isn't always deserved, but I do hope it goes towards something they need. The end read more

Definitely one of the fastest Starbuck lines in town. Super friendly and upbeat service. it does get busy though, as it's off a cut off street like Mason. I've frequent after school hours and surprisingly not a lot HS/JR crowds gather around. read more

Super yummy coffee, always my go to spot. Service is friendly and fairly quick. mobile order feature is a life-saver if you're in a hurry. I've rarely had to wait more than a few minutes for my drink to be ready. read more

OMG! I just love this location!!! Every time I go there they make my drink PERFECTLY!!! Today Renee hooked my frappe up! Thanks for being AMAZING.. read more

Starbucks - Caramel Ribbon Crunch Frap with a lot of extra stuff. - Coffee & Tea Near Me - Chatsworth, California

It took me 20 minutes to get my grande Americano. While they seem to be nice in their personality, they were very inefficient and didnt have any sort of system to get the coffe through and food orders correct. There were a number of frustrated people standing around with a family that just asked for a refund because it was taking a bit of time to get their order. In the meantime, lots of talking by the staff and giggling which I dont believe is professional. Overall, I would rather drive a few miles to another starbucks than come back to this place again. read more

I will never go there again. We were their customers often. But one day we were walking by and my child asked to go to the restroom . He went into Starbucks and asked to use the restroom . But the employees refused him and told him to buy something read more

I ordered a chai soy latte and my son ordered a caramel ribbon frapp, like we do all the time. A little while later, I'm having a hard time breathing and getting hives. Turns out they must have given me almond milk instead of soy milk bc I had a full blown allergic reaction. How difficult is it to put the correct milk in a cup? Very disappointing. Contacted customer service, they gave me a $50 gift card but honestly, my epipen costs more than that. The customer service failed to meet my expectations, as well as the fact that this store messed up my order in a serious way. read more

This review is for the manager Jake and the Store Manager I was not informed of her name she would not provide me with the details. I have found the worst Starbucks in the West San Fernando Valley. If you want your order to be consistently wrong, rude staff, rushed baristas and horrible customer service this is your place. It is not the customers fault if your employees cannot hear us over the drive thru. Please talk to your regional and district managers and get this issue checked out and while you are at retrain your manager Jake in common protocols in customer service. Learn the difference between the app and reloading a giftcard what a Venti Latte means and what a double shot consists of. Your bathrooms are so dirty and the front ordering area and pickup area are a mess. It makes me sick to look at the area then order food and drinks from such a disgustingly kept place. I will go to Alfred's Coffee or Pete's Coffeehouse. You would think a brand new location with a Drive Thru with new amenities would give you consistent service. No. Jake himself and the incompetence of the baristas at this location have left a bad taste in my mouth. read more

Got order wrong after repeating it 3x and charged me extra for cold foam and literally added a teaspoon of it got a venti and they added full cup of ice!! Upsetting Should rate 0 stars read more

Don't came to this Starbucks it took 25 minutes to serve me my drink. The place inside was almost empty and customer ahead of me were irritated because they just waiting too long for their drinks also. I hope corporation or the owner and manager of this Starbucks read my comments so they can do something about it. I place my order at 12:46pm and got my drink at 1:12pm. 5 employees working at this time. read more

Good place. I go in to have coffee twice per week. Sometimes, I do drive-thru, too. Employees are super friendly. Clean area. My order is always correct. read more

they close there drive thru 30 mins early n they locked the door like whats the point of saying there gonna close at 10 if the doors are locked so inconvenient read more

We've all been to our fair share of Coffee places (in person, drive thru etc), but lately I've been going to this location since its closest to my work. The service that all their staff provide is extremelly exceptional! The ambiance/mood of all the staff make it enjoyable to always return. Kudos to all the staff for always providing a positive experience! read more

Great drive thru window, just supplies run low quick and not all clerks tell you if they have all the ingredients to your drink. Have had to return drinks because they make them without letting you know they don't have everything. Mornings is not the best time to visit this location if you are in a rush because everyone in the area are there as well. Not even mobile ordering ahead help. Long lines to pick up Pre order drinks. Great location as not a another drive thru for miles. When I don't mind the wait, this is my place. read more

Starbucks - Front counter - Coffee & Tea Near Me - Chatsworth, California

Always been a fan of Starbucks for it's incredibly sugary and chocolatey drinks but recently I have started a Keto diet/lifestyle to which it has been very difficult trying to find something sweet here or there for a snack but recently found a delicious recipe for a keto friendly / low carb Peach citrus white tea. You order a Unsweetened Peach Citrus White Tea with a splash of heavy cream 2-4 pumps of sugar-free vanilla syrup no water light ice And enjoy! read more

Starbucks - Keto friendly/ low carb - Coffee & Tea Near Me - Chatsworth, California

My wallet got stolen and was you used at this Starbucks with two of my cards. And they were very rude when I asked for help with finding who used my cards. read more

Super slow and they got full squad all the time lol . They claim times are not accurate but it don't take that long . Sorry way to slow

I've been to so many Starbucks over the years it's hard to keep count. But this location is great drinks are always on point it's clean it's nice the location is good. Today I was able to meet Hazel at the drive-through window and when I say she was one of the kindest people I've ever met that is an understatement! She was so sweet and in such a great mood that it really did make my day. Very much appreciated and I highly recommend this place, Hazel you put a huge smile on my face today thank you! read more

Starbucks - Chai tea latte - Coffee & Tea Near Me - Chatsworth, California