They're always friendly and quick! I love the classic cinnamon roll, has been my favorite treat since I was a teenager.

I stopped by this Cinnabon inside Northridge mall to use my T-Mobile Tuesday award on the bonbites before it expires. I got it for my niece and nephew since they were staying with me. I came a little after lunch time so they were not busy at all. I forgot that I came to this Cinnabon before until I saw my old Yelp review. The customer service I received was great, I didn't have any issues and the lady ringing me up was nice. She asked if I wanted the bonbites heated and I said yes. To use the reward, I had to get a drink so I got a coke. She filled it all the way to the top and I also asked for light ice. read more

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I can't even tell you the last time that I've had a Cinnabon or even been to one. It's not something I crave but we just happened to be in the mall and it was on the way back to the car. This location, inside the Northridge mall across from the food court. It's actually a nice location as it's somewhat of the food court location but not. It's a corner spot so it's an open layout. There's a couple of tables and chairs but there's also the food court if you need more seating. First off, I didn't know that they had other sweets beside Cinnabon. That's says how often I come here...lol... Behind the glass, you could see the sweets being prepared. A good amount of staff working away in prepping what everyone loves. Rolling, arranging and glazing the goods. Besides them, there were cookies, different types of Cinnabon, also minis available. There were even churros which I would have never guessed. I just wanted one just to snack on. But when did it cost over 8.00 for just one. Prices have gone way up from the last time I've been here. I know they also sell them by half dozen and dozen. But 8.00 for one, wow. Regardless, it's a staples and people love them so it'll continue to do well. read more

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do you love a good cinnamon roll? i do. & omg Cinnabon always hits the spot. The Cinnamon roll is warn and sweet. The staff here at this location is super friendly. It is located at the food court so it is a bit loud and busy. read more

Cinnabon - cinnabon - Bakeries Near Me - Northridge, California

First time trying Cinnabon at this specific location. Customer service: Very welcoming, and friendly. Cleanliness: Very clean, especially in the food display area. Seating: plenty of seating inside, as well as outside (located in the Northridge food court). Food/Drink selection: Plenty of selections to choose from in both areas. Food: cinnabon's cinnamon rolls, churro's, and plenty more. Drinks: there is a menu of many different styles and flavors to choose from (I went with the cold brew). Recommend: Absolutely, I need to come back soon and try out other available flavors for both food, and drinks. read more

Cinnabon - Bakeries Near Me - Northridge, California

I decided to get a special offer on my app. Buy 2 churros and get a free minibon. Minibon was soft and cinnamon-y and good cream cheese frosting. I had to wait 6 minutes for churros. Not worth the wait. Kinda chewy and tough to bite into. Not airy or fluffy. Also didn't have enough cinnamon flavor for me. I would not recommend. Sorry. I'll stick with the tasty Cinnabons. read more

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The Cinnabon was good. Lots of cream and warm, but I didn't give 5 stars because I stood and waited to be acknowledged for way too long. This seems to be a trend I'm seeing in customer service in LA. Very interesting. However, the lady was very kind and acknowledged the Latino man. Even when I was paying for my items, she quickly exited the screen before I could scan the QR code to sign up for rewards. Didn't look at me while speaking to me either. Very interesting. read more

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Cinnabon has always been my favorite since it started ages ago! So naturally I'm a rewards member so I get free stuff especially on my birthday month. Today is the $1 Cinnabon reward day so of course I had to get it. Service was fast and quick so the long line moved quickly. I also love the one with the pecan toppings and their minibons, just the right bite size with coffee, yummmmm. It's inside the mall so enjoy after shopping read more

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I often crave for some freshly-baked goodies and it's difficult to find them anywhere. Most baked goods are not really fresh and they often languish in display glass cabinets or shelf storage sliders. So, I head to a nearby Cinnabon which is located in Northridge Mall in the San Fernando Valley, California. Here, they cook your bread every 15-30 minutes and they fly like hotcakes in a few minutes. People line up like ducks in a row waiting for the newly baked goodies to pop out of their oven. Here, Maria who's the lady baker in charge have known me for years and I usually do t like the icing on my bread even if I have to wait for a few minutes to have my bread. When I get mine, you can smell the aroma of Cinnabon and flour that makes the bread, you feel like being served your last meal, Hahahah! The taste is more the heavenly, soft bread and the cinnamon glorifies the bread when it hits your tongue and mouth ...much like being fed with something not so sweet but a dessert like oven fresh bread from heaven. They also serve drinks of sorts although I love my water to balance the sweet Cinnabon and hot aroma of the bread. You can also buy them in bulk I. Small bites, sticks or rolls. Whatever calls you to drop by an Cinnabon store or to satisfy your cravings, any Cinnabon store is there for you. read more

This mall is my childhood and not sure why this isn't 5 star. Parking lot has expanded with more spots. Service was quick and fast. They've got cookies and all different kinds of cinnamon rolls now. It's located close to the escalator by the main entrance and easy access I didn't see a bathroom but that's all the restaurants near the food court. Of course the actual Cinnabon was still read more

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Stopped in for another one of my birthday treats. This location is inside the mall. On the second floor right next to the food court. It always smells so delicious. It's hard to choose just one thing. They have such a variety with different size items available that make it easy to accommodate all ages from children to adults. The Cinnabon's are amazing And you can personalize them as you like making them with pecan buns or even the new chocolate bar they have lots of coffee options and blended drinks and the icing is second to none. You have to try this place as one of the number one cinnamon roll places if you sign up for your birthday reward today to get your free ice small brew coffee. read more

Pillsbury do boy need to work on his customer service. Very rude no manners no greeting Must be mad becuz he can't eat all the cinnamon rolls read more

Delicious every time, just can have a line every once in a while. Staff is always super friendly. I was able to get my points even tho I had already made my purchase read more

I ordered the mini bites on both original & pecan. It doesn't taste like Cinnabon. I ordered via Door Dash & paid over $70. Not worth it. Will not order again. read more

This Cinnabon has been open in the same storefront since I was in elementary school, so it's a bit nostalgic to return and order a cinnamon roll from them. Like many others, the prices have increased but in comparison to its competitors I found their prices to be similar. They have a lot of different options and you can also purchase your order online to skip the line. I ordered a classic roll and the bon bites that come in a pack of 4. I don't really see the savings considering the bon bites are about 50 cents cheaper than the singular classic roll but to each their own. Still, the quality is just as amazing as I remembered it. (46/100-2024) read more

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Yesterday was the 40th birthday for Cinnabon in the customer service that I received for Maria was fantastic. I mean it was awesome. She was very patient. She was kind not just to me as well as to my family, she gave amazing customer service. read more

Cinnabon - Happy birthday - Bakeries Near Me - Northridge, California

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Came by and they were selling churros and doughnuts. When I asked for a cinnamon roll they said they don't have any. Really, at Cinnabon?!? Do yourself a favor and go to Porto's in the same parking lot. You'll get much better service and selection. read more

My husband and I love this dessert or something sugary for any time of day spot @ the Northridge mall. The bakers are wonderful and I must say that I love watching them bake. Whatever they sell, we've had but my all time favorite is the one with Oreo bits on top. read more

Treating myself to a sweet treat. Fresh out the oven. Not too long of a line. Employees were quiet not much convo.

This Cinnabon location never disappoints! From the friendly service to the quality of the cinnamon rolls-- it is top tier. The staff is incredibly kind and always has a smile on their faces. We often frequent many Cinnabons locations through the area as my daughter is a big fan of the bonbites & this week location is extremely consistent & always fresh. I especially appreciate the staff for always helping me out paying with the app discounts and gifts cards-- some locations don't take them or will make you feel like it's a hassle and they never do. Super kind and always reminds us of offers going on like "kids eat free" on Sunday's and others promotions. If you have been wanting the perfect Cinnabon experience-- this is your location to visit! read more

I do not visit the mall very often. Two maybe three times a year tops. Usually, it comes with a Cinnabon treat that's shared with husband. This visit was a barf moment. Barf!! Barf to service with no eye contact. Barf to the undercooked original Cinnabon. Barf to shrinkflation and no cream cheese frosting. No eye contact just kill's me. Also, no recognition no let me handle this persons order and this one's coffee and this one's this and that be right with you, no. Nothing. We ordered an original. It was soupy and swimming in cinnamon sugar goo, that was undercooked, raw dough and it was disgusting. Not to mention they used to slather the cream cheese frosting on. There was barely a shmear. I've never had it like that ever and I don't care to have it again like that. Or I will not have one again at this location. I'm scarred. Not happy. read more

Unfortunately, the Cinnabon at the Valencia mall closed so we went to the Cinnabon at the Northridge mall. They're really nice.

I ordered a Cinnabon for delivery and this is how it came: where is the icing ? The order ended up being 20.00 and they just refused to give good quality. I love Cinnabon so I'm disappointed in the quality of my delivery. If you order from here for delivery or pickup, be careful. Now I'm scared to order from them unless I actually see it being prepared myself.what a disappointment . Prices went up. Quality went down. Maybe it's a sign for me to stop eating sweets. read more

Cinnabon - Cinnabon - Bakeries Near Me - Northridge, California

I usually enjoy Cinnabon, but this visit was very disappointing because of the customer service. The staff was rude and unhelpful, which really ruined the experience. A smile or a little courtesy goes a long way, especially when people come in looking forward to a treat. The cinnamon rolls themselves were good, but the negative attitude from the employees made it hard to enjoy. Hopefully management addresses this, because great food should be matched with great service. read more

If you're looking for a sugar bomb loaded with enough calories for 2 days worth of eating, look no further! As a kid I loved Cinnabon. Now that I'm in my late 30s, I still love the taste, but I just can't eat a full cinnamon roll. It's just too rich/too much. But that's fine. They will last a day or two so I just eat half one day and then stick the leftovers in the microwave for a few seconds later for wonderful leftovers. As a whole, however, I feel like the rolls are $1-$2 too much. I wish they could find a way to lower the price down just a tad. Since most of the food here is remade, any line will move quickly. They are also always making/cooking more so chances are you are going to get something made recently. Staff is very friendly. They do a great job of both moving the line along and giving each customer their own time at the register. Eating area is small, but nice/clean. You can always take your food a few steps away to the mall food court eating area as well so you will absolutely have somewhere to enjoy your sweets if you are choosing to eat it right there on the spot. Also, download the app. They have good deals every once & awhile. Especially if you are a T-Mobile customer & use their T-Mobile Tuesday app. read more

Horrible customer service from management . Laura was rude and unprofessional. Although the young guys were trying to help . They were having system issues and she was mad about being called over to help read more

This Cinnabon has come quite a ways and I had a way better experience on my recent trip. I walked up looking for something to take to my office the following day and a female employee who sadly I did not catch the name of, let me know about the special Christmas boxes available with regular sized cinnabons, mini bons and others. I took a moment to check them out and chose a minibon set that had 16 mini bons for about $14. The cashier was also friendly in asking if I needed anything else. The cinnabons were sweet, fresh, soft, plenty of icing, and delicious! The cinnabons definitely always hit the mark. read more

Cinnabon - MiniBon Classic Roll pack - Bakeries Near Me - Northridge, California

My friends, family and I have been coming here for years and everything has pretty much stayed the same. Same delicious Cinnabon, baked to perfection. We used to get the Cinnabon Stix things but they're just not the same! They're not that great and would prefer just a classic roll. If I'm feeling the extra, I'll go for the pecan bun. Their iced/blended coffee drinks go well with these or even just on their own. It's a great spot in the mall, even for a quick pick up on the way out. It's busy but they're quick and we never have to wait long at all. IG: @ammysalamii read more

Cinnabon - Inside display - Bakeries Near Me - Northridge, California

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The food is so good and the service is pretty good! The wait can be a bit long but overall the food tastes really yummy and the people are rlly sweet read more

Big shoutout to Jonathan at the cinnabon in the northridge mall. (I hope I spelled his name right). I went there on my birthday and he was so kind. I even signed up for future rewards because of him. So grateful for people like him :] read more

Something so comforting about a hot and fresh cinnamon roll. It will always be my favorite dessert and the fresh ones from Cinnabon always slap me to a different dimension. read more

This is the worst place for customer service! Managers please educate your cashiers, If you are closed they can let the customers know they are closed instead of making bad comments. Today I was in line, there was customers in front of me and when I arrived Tony said FML and moved his head when we came in. A few seconds some other customers came behind us and Gianna the rude cashier got mad because more people where in line. We are all paying for our food it's not free for them to get so upset. I asked what is your name and Tony said is that supposed to scare me? GIANNA AND TONY ARE EXTREMELY RUDE!! Stay humble we are paying, if your closed a plain and simple we are closed would be enough! ! read more

Stopped by at 10:30 am and was looking for a place to get a coffee. I asked if they were open and the lady working was SO RUDE. She could have nicely told me they weren't open yet, and I'd have come back, she wouldn't even look my direction just snapped "malls not open". Well the mall doors are open and your lights are on and you have multiple employees working. There's many other options in the mall for drinks and sweets fortunately because I'll never go back here again. read more

WORST Cinna mini bons ever. They were so dry, lacked flavor and tasted so bland. It felt they were super stale and old. I was super disappointed. The quality went downhill read more

My longtime favorite sweet, sticky, eweyyy gooey Cinnamon roll place has gone south. Three times in a row with DRY rolls! They've cut back sooo much on their cinnamon spread, the rolls are DRY. There isn't a trace of Cinnamon on the parchment paper anymore, the yummy topping isn't enough to keep them moist. It's a damn shame this place used to be my spot! read more

Cinnabon - Where's the cinnamon butter? Dry as the State of California! - Bakeries Near Me - Northridge, California

Friendly staff. Vero was very sweet and informative on the bonus points. Will definitely get my cinnabons from here.

You cannot buy a fresh Cinnabon box at this place. You can order 6 fresh Cinnabon individually and pay for them individually and they will put them in the box for you. However, they will charge you for each individually and they have no problem with doing that as long as they don't have to honor the price that they've advertised. read more

Yummy is all I can say about Cinnabon. The menu has definitely changed over the years as they increased their menu selections but it doesn't matter what they make, it's all good. I guess my only dislike is that they are in the mall because remember I don't like the mall. read more

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Vero provided great customer service, I told her my daughter was pregnant and was craving a Cinnabon and she expressed a genuine smile. The mall has many options to chose from for sweets but I'll be back to Cinnabon because of her. read more

Amazing staff !!! Manager and assistant manager very nice. Jonathan takes amazing orders!!! Best place to get iced coffee because they always got the best playlist ?!?!? Slayy and purr read more