Normally, Crumbl is REAL SWEET. But we tried the Flamin Hot Cheeto Lime cookie and oh wow I actually thought this was the best cookie I've ever tried from Crumbl! The combination of Hot Cheeto crumbs and lime is perfect with their super sweet cakey style frosting. It was reminiscent of a key lime pie but spicy with thicker cream. The service was convenient. You just use a kiosk to order and wait a quick sec for yor cookies and bam you're on your way. The staff member was very kind and cheerful. Crumbl should do more spicy / savory collabs, it really works with their signature heavy duty sweetness. We enjoyed our Hot Cheetos sweet snacc ~ read more

Crumbl - Northridge - DISPLAY COOKIES - Bakeries Near Me - Northridge, California

I never write reviews and usually just go about my day, but I felt like I needed to share my experience. I placed an online order at 7:50 PM and selected that I was there and ready for pickup. I waited in my car for about five minutes, and shortly after, I received a text saying my order was ready. When I went inside, I noticed they were dealing with heavy traffic, so I was patient and waited while they caught up with the orders. As more people continued to arrive, I still remained patient. I let one of the employees know that my order was ready and showed him my phone. He walked away as if he was going to get it, so I continued waiting. Unfortunately, everyone who came in after me received their orders before I did. By 8:35 PM, I was the only customer left in the store and still had not received my order--even though I had placed it ahead of time and had already received a notification that it was ready. What was most disappointing was the lack of communication and customer service throughout the experience. I was still polite and wished them a good night, but unfortunately, I won't be returning. I sincerely hope they can improve their customer service and organization because I do wish them success as a business. read more

My partner was having a bad wanted to cheer her up with cookies and flowers! Thank you Crumbl for helping me get 4 delicious cookies that really made my girlfriends day! Store was super clean Ordered on the app Took less than 5 mins read more

Crumbl - Northridge - 4 box with I love sticker - Bakeries Near Me - Northridge, California

Coming to Porto's on a Thursday was the best time to go ! The sunset here is the best btw! We came into the store and immediately were greeted amazingly and were helped right away , didn't even wait 1 min . The dinning room is keep clean , one of the workers the shine the brightest was Jaime he was soooo polite and took his time to help brighten my sons day, he definitely would be one of the reasons I keep coming back to Porto's in Northridge thank you Jaime ! read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

Crumbl is fun for a once-in-a-while treat, but do note that these cookies are huge, decadent, and very sweet! I'm glad that they have the option to do curbside pickup. The flavors rotate every week, but there are some classics that are always available, like brownie batter and chocolate chip. Cute packaging as well and I haven't had any issues with service. read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

Came to Crumbl recently to pick up my birthday freebie and was pleasantly surprised that they offer a curbside pick up option on the mobile app, it made my experience so easy, fast & convenient. My cookie was also served warm and tasted delicious! read more

Crumbl - Northridge - Single - Bakeries Near Me - Northridge, California

The best cookies ever ! They never disappoint! Highly recommended. The service is always great.

i had the best cookie of my life. turkey phenomenal experience it changed how i view the world today . With all th greed and sickness in the world it's nice to sit back an relax and enjoy a beautiful delicious read more

Crumbl - Northridge - a good cookie - Bakeries Near Me - Northridge, California

Ordered delivery through the Crumbl app and received the completely wrong cookies. I tried calling the store multiple times with no answer, then drove across town to fix the issue myself only to find a handwritten note saying the store was closed due to a power outage. I also tried contacting other nearby locations and couldn't get assistance there either. Ended up wasting time and gas and still never received the correct order. Mistakes happen, but the lack of communication and customer service was really disappointing. read more

It was quite busy this evening, but my husband and I truly enjoyed our visit. We absolutely loved the Dubai strawberry brownie! A young lady named Olivia was kind enough to help me when I was having trouble with the new iPads. I'm not very good with technology, but she was patient and so helpful! We will most certainly be back again soon! read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

I love Crumbl!! Every time I walk in, I'm greeted with the warm smell of freshly baked cookies and super friendly staff who are happy to walk you through the weekly lineup. The cookie craving is truly satisfying at this location. Let me break down a few options to try. * Milk Chocolate Chip - This one's a classic for a reason. Warm, gooey, and packed with melty chocolate chips. It's got that perfect balance of crispy edges and soft center. * Peanut Butter - Rich, fudgy, and super decadent. It's a peanut butter lover's dream with a thick brownie base and a swirl of creamy peanut butter on top. It's like a Reese's in cookie form. If you're even thinking about stopping by--do it. You won't regret it! read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

See all

This is my go-to crumbl spot, they always are usually packed during the weekends but the workers here are always fast! Never an issue coming here and the cookies are always great as well very aesthetically pleasing:) ill be continuing to use this crumbl spot read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

Very nice and clean, friendly staff, fast, convenient the quality and tastes good i've gone twice already and I know that I'll continue to come back for future desserts to come read more

I had to run over here because the West Hills location sold out of the Dubai chocolate brownie. But my friend told me that you should pre-order the day before so that is the pro tip! This is so cute. I feel like the cookies and desserts are getting so much bigger here. I should've got the three mini pack, but it was so delicious and flavorful. Exactly how I thought it would taste and I added some vanilla ice cream too as well when I get home. It was about nine dollars because it's a special edition, so it was a up charge. Usually the cookies are five dollars on this one was about nine dollars so not too bad and well worth it. read more

See all

Sadly, this place has really changed. It wasn't busy, but the employees couldn't be bothered to help. I finally had my order taken. When the cookies were ready, they didn't open the box and show me like they usually do. When I got home I was so disappointed; not only was my order wrong, one of the cookies slid under another. I was very careful so I don't know how that happened. Anyways I won't go back again. Beside at like 1000 calories each- probably better not to read more

The Dubai chocolate brownie was out of this world delicious!!! WOW!!! All the different flavors blended together beautifully. I will definitely go back to buy some more to freeze. All their cookies are delicious and so fresh. The service was outstanding and even when they are super busy they are very efficient and the wait isn't long. The store is very clean. Wish there was some outdoor seating. read more

Crumbl - Northridge - Dubai chocolate brownie - Bakeries Near Me - Northridge, California

Best cookies and the service is amazing and the workers are extremely kind and generous

The Tres Leches Biscoff cake was absolutely delicious! I bought it several times that week because I was totally hooked. Hoping this can be added as a regular menu item because it was just that good and delicious! It was a flavor I recommended to everyone that week. Also, this store location is very clean and always provides great customer service. read more

Crumbl - Northridge - Tres leches Biscoff cake - Bakeries Near Me - Northridge, California

Best place ever the cookies the best i always have the best experience here !! The service is cherry on top

I like crumble. I don't love it because the prices are absurd for an extremely rich cookie. The workers are always nice though. The inside is super clean and modern, it's what you'd expect a cookie bakery to look like. I do find myself craving their classic flavors that they have every week. I'm not a big fan of any other flavors. read more

See all

After trying crumbl multiple times now, I can say it's a hit or miss. They have different flavors every week, and not every flavor is worth trying, BUT there are times when the cookie flavors are great. Customer service at this location isn't good. Customers are waiting and the girls working there are chit chatting instead of being efficient. It's fine to talk to coworkers while working, but they stop what they are doing / work very slowly as they are distracted in their conversations while people are waiting. read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

You can't go wrong with an ooey-gooey chocolate chip cookie! These bad boys are BIG and definitely best for sharing so you can give their specials a try too. I find them kind of expensive for a cookie, so it's not a place I always go but it is a nice sweet treat from time to time when you don't feel like baking your own. This is a grab and go spot, no tables to sit but the space is super clean and the staff is always nice and efficient. I hope to try their small cookies one day to see if those are just as good as the big boys. read more

See all

This worker in the photo is Insanely rude and had to tell her the name of my order literally 4 times. They weren't busy at all and still took 25 minutes to see that they left the order in the front. Swear she was high or something and im never coming back. All the workers love talking but hate serving lmao. Cookies were butt too. read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

See all

Delicious cookies, great quality. Friendly staff. Highly recommend if you're craving a sweet treat!

Yummy Crumbl Cookie!! the weekly flavors keep you coming back for more! it always nice to stop by for a sweet treat! i definitely recommend ordering ahead of time! trust me! you don't want to catch a busy wave. don't forget to sign up for their rewards! you get points for your purchases. read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

See all

Crumbs is great place to get cookies we love the original chocolate chip cookie . It's great place bring deserts to an event . Always come out fresh and warm! read more

Kind of bummed. I have been to this location twice because I'm determined not to go back to the West Hills location because it's filthy and unsanitary, while perpetually being sold out of at least 2 of the weekly selections. My first visit to the Northridge location was fine. I received the cookies and they were as expected. This time the cookies looked like they came from some knockoff bakery. We saw that the blueberry muffin cookie was on the menu this week and we were so excited. It's an absolute favorite with the buttery crumbled topping making this cookie a must have. Then I opened the box and saw a small sprinkling of sand instead of the expected glaze and streusel topping. Let's be real, these cookies aren't cheap. They are meant to be premium desserts. When you received some sad anemic looking thing, is disappointing. read more

Crumbl - Northridge - What we expected - Bakeries Near Me - Northridge, California

See all

Let's start off with how amazing my raspberry cheesecake was. I had been craving cheesecake for so long. This cheesecake hit my taste buds and made them dance. Well balanced portion taste of cheesecake,raspberry,and crust.On the other hand.... The carrot cake was good but the frosting was extremely sweet. I scrapped off the frosting. The point of a carrot cake is to have both not just the plain cake. Definitely carrot cake was a no But the cheesecake yes . Service was quick from walking in to exiting. Cookies are always amazing! read more

Crumbl - Northridge - Carrot cake and raspberry cheesecake - Bakeries Near Me - Northridge, California

Shoutout to Natalia, dropped by over the weekend to try the dirty sodas and she was very nice and helpful. Gave us a good recommendation on what to try and it was great. Great employee! read more

Awesome place, never a bad experience when visiting. The employees always greet the customers and are always professionals

Cookies are so cute and delicious. The service is quick . I really recommend this place. read more

I really love Crumbls cookies!! This location is great in particular! I have ordered here on several occasions and I really love the packaging. Their cookies are $5.00 for one and I believe 4 is $16.25 the more you buy the cheaper it is. Ordering is so easy. I personally order on the app and it's ready for me when I arrive. Quick and easy, in and out. The employees here are friendly and it's very clean inside. I also love how they change their menu weekly but my all time favorite is the chocolate chip. So oooey, gooey and just so good. I also like how you can personalize the box too for an additional $1 you can add a sticker to the packaging. My friend that I ordered for noticed and really appreciated the small detail. Parking here is easy they are located in the Target and Kohls shopping center. I have to say this location is FANTASTIC though, I experienced a small issue and the Owner called me right away to address the issue. I really appreciate him for listening to my concerns. Love Crumbls and I highly recommend! read more

Crumbl - Northridge - The chocolate chip cookies are my favorite - Bakeries Near Me - Northridge, California

It was my first time trying Crumbl cookies. First off the location is perfect a lot of parking. The place itself it's clean and they greet you nicely. They were pretty fast with service. We ordered the 3mini box. I am a fan of lucky charms so that one was my favorite. Overall great place and the cookies are delicious. read more

See all

Had a nice little treat from Crumbl. I get food from here very rarely so the moment I do, it is a treat and a delicious time!!! I got the chocolate chip cookie this time around. The size of the cookie is large and satisfying enough-- yet somehow it makes you want more!! Chocolate chip was the flavor I picked because I wanted a familiar taste. It was thick, the cookie warm, soft and chewy. What more can you ask for from a cookie?? I have yet to get an unpleasant experience from here. - easy parking lot - self service kiosk - freshly made cookies read more

Crumbl - Northridge - Bakeries Near Me - Northridge, California

Had a wonderful visit to Crumble Cookie in Northridge! The staff were friendly, welcoming, and genuinely professional -- Vinnie went above and beyond to exceed our expectations! Great service from start to finish. Highly recommend! read more

I'll start out by saying that $5 per cookie is highway robbery lol That being said, the cookies were good. They're very rich and filling. I wouldn't be able to eat more than one, nor do I think I'd want to. They rotate their flavors monthly I think (?) so the same menu is not always available. I bought chocolate chip and a strawberry pretzel pie cookie. That's $10..... for two cookies. Two. The service was speedy and the staff was friendly. I wanted to see what all the hype was about, I don't think I could make coming here a regular thing. Although they might make a good hostess gift for someone who loves cookies. read more

See all

I tried Crumbl, and even though I don't usually go for super sweet desserts, I actually enjoyed it. The cookies are rich and soft, but still really good overall. I'd recommend the chocolate cookie and the snickerdoodle--they both have great flavor and feel a bit more balanced. The pink sugar cookie was also really good, not overly sweet like I expected, just soft with a nice frosting that ties everything together. Overall, I like that they have a variety of options, so there's something for different tastes. I'd definitely go again and try more flavors. read more

Love this location! Customer service is the best here. Definitely will be coming back soon

The cookies were so good. This place is great for special events. The workers were so helpful and the place was very well kept. I will definitely return and try their dirty sodas. I recommend. read more

It's been a while since we last visited Crumble Cookies and bought Sweets. We were having sugar rush and thought of going to Crumble to try their holiday pies featured this Thanksgiving week. We got all the flavors in Minis except for the pecan pie. Everything was really good!!! My most favorite is the key lime pie. Service was okay, I ordered ahead through the app but the girls that worked here don't really have the good customer service. They dont greet customers as they walk in or out, i also notice that they all just ignore customers that are waiting and don't acknowledge their presence u less you get their attention. I u derstand they get busy but still greeting customers and make them feel Acknowledged is the best practice of a good professional customer service. However, while I was waiting for my order, they had the the time to song out loud and have fun while on the job. I am not saying it is not acceptable but my point is that if they can sing out loud while doing they job and in front of the customers that are waiting they could've also exerted effort to greet their customer rather than ignore them and have their own world. Ambience is cute, open layout and clean but I do hope that the management will train their employees to provide better customer service in the future. Remember your employees are the reflection of your establishment and also the owners. Note: i could have given 5 stars but lacking proffeaional and good customer service made me decide to give less star. read more

See all