I think this is an excellent Starbucks. The staff are polite and friendly and the place always has a nice temperature. Its clean with decent seating and is never too busy. read more

Well staffed location with very friendly service! My egg bites and coffee were ready and perfectly prepared before I arrived. The interior has a long table with a dozen chairs, two mini tables with two chairs each, and six regular round tables each with a chair and long bench behind them. High ceilings and impeccably clean. I've been to dozens of SB locations, and this has to be one of the very best. Great job!!! read more

For all of your coffee addicts out there fear not the ratings of this "Starbies" location! 4:00 in the afternoon I was in need of a pick me up on my way to an appointment and this location did not disappoint. Service at the counter was bright and super pleasant to speak with, no sassy hostility here only smiles and speedy service. My orders came out quickly and I was on my way in less than 5 minutes from the moment I parked to the moment I drove off! This location is in a slightly less than busy shopping center but I am happy for the ample parking accommodations. Inside of the establishment it was clean and the fresh food items were moderately stocked even though it was late in the day. All of the tables were clean and the cream and sugar station was well stocked. All in all I got everything I expected in a speedy and pleasant fashion. Will make this location one of my go to stops for coffee from now on. read more

See all

Visiting the area and this location was only a half mile from where I am staying. Order via the app (as I normally do) and my order was ready before I even arrived! Parking lot is big as it shares it with a shopping center and there's plenty of room, unlike some locations where it is tight to get in and out of. read more

So so sad. This is a very cute mega bucks staryucks. Worst experience we have ever had. We got there soon as they opened, it was very early there was no one there except us. It was the Zombie apocalypse. No one spoke to us, no one cared. The worst customer service we ever experienced. The soy lattes we ordered reflected the "silence of the lambs" experience. The worst. EVER. Will never return. read more

Starbucks - Worst soy latte I ever had. yuck. :( - Coffee & Tea Near Me - Cathedral City, California

Customer service... Dani, who worked at the window sounded more asleep than I did the speaker when I got to the window. My order was wrong and she blamed it on me. How hard is it to pour two Venti coffees? read more

Service, from Troy was great she is very personable and great customer service. I recommend her, but you have a Gentleman That was there who's wearing a hat( skully) who was just the opposite. I found him rude wouldn't even let me finish my question. I work in customer service, that's not the way you do things. Right now it's 3:08 on Thursday the 23. read more

Enjoy the best customer service and quick service of coffee, atmosphere is always amazing. "Becca" is the nicest and most honorable barista there. She always goes above and beyond guest expectations. She makes my mornings off to go a good start. I appreciate all that you do read more

The last few times I've been here in the past two months. It's always drive-through only and excuses of low weight staff. Almost always just one person working. Which is a pain in the butt if I've pre-ordered. So don't pre-order here. Come by and see if you can walk in. read more

Starbucks - The last few times I've been here it's been just one person on staff and only drive-through aloud. - Coffee & Tea Near Me - Cathedral City, California

See all

Kid you not I ordered the best caramel cold foam I've ever had. So happy this is down the street from us. And it's open late too! Clean and modern, and super friendly crew. read more

We try Starbucks in just about every city we go to.. this one in Palm Springs was nice for a few reasons.. parking was easy.. they have some tables for working while you caffinate.. service is above average for this chain. The Strawberry refresher with an extra pump of concentrate is the ticket! Only took 1 star off because of prices getting too high.. read more

I really want to like this Starbucks because it's the closest one to me. But the drink quality is really inconsistent here, particularly for the Pink Drink. I always find myself needing to ask them to 1) add more coconut milk so it's not too sweet and 2) fill my cup to the top. If I'm paying $6+ for a drink, the least they could do is make sure the drink is exactly how it should taste (not too sweet and not too bland) and give me what I paid for -- not less! Staff are generally nice and accommodating when I ask... but really, customers should not be having to micromanage baristas to get a drink just right. read more

This Starbucks consistently shorts you on coffee, I order online and do not check for "leave room for creamer" and am frequently shorted coffee, they don't fill the cup appropriately. read more

Great service! Not sure why their rating is so low, they have been nothing but nice to me, if they have made a mistake they make it right. I highly recommend this location. I have worked in hospitality for over 15 years I know what great customer service is. read more

The rudest Starbucks employees I have ever experienced. Every time I come to this location it is always the same experience. The lady working the drive through in the mornings is always so unpleasant. She doesn't speak to me. She never says "hello" or "goodbye" "all set" anything to indicate this transaction is over, that I have my full order and can leave. The food and drinks are always slapped together with no care. I won't be coming here anymore and recommend you to find another location. read more

Staff is very nice when I make a purchase here.I always order a Grande cold brew plain and it is always good quality for the price. The environment is peaceful and welcoming when I arrive. I am always greeted in a friendly manner. read more

Starbucks - Front cashier window - Coffee & Tea Near Me - Cathedral City, California

Everytime I come here they always give me my pink drink with lemonade when its suppose to be coconut milk and I always ask if they can make sure it's coconut milk and everytime they give me the lemonade and I know the difference because my roommate works at all locations of Starbucks, and definitely needs to work on being nice to customers when SHE made a mistake and forgot to put my drink on their computer NEED TO DO BETTER AND FIX DRINKS WHEN ASKED NICELY. read more

Not a fan of Starbucks' hot chocolate. I swear I can make better at home with just a mix. It's disappointing to spend that much for something not that satisfying.... read more

2 year patron reporting consistently good service & delicious food/beverage...thank you all for taking care of us ...

Nice Starbucks located conveniently near the Trader Joe's. We were staggered by how fast the service was as we are used to coffe houses packed with students. It is also larger than our norm and we settled into two cozy leathering lounge chairs to plot the next move on our vacay. My mocha was a great specimen of the craft, not too sweet and lots of rich chocolate flavor. I walked out with a nice tall cup to take and sip all afternoon. read more

Starbucks - Order counter - Coffee & Tea Near Me - Cathedral City, California

See all

Came in around 4:30 PM and this, chubby white girl with glasses up charged me to tip herself. I got a caramel ribbon crunch, I was overcharged for my Frappuccino instead of charging me for a grande. They charge me for a Venti and didn't even give me my receipt and thought I wouldn't notice, watch out for these people trying to tip themselves. It's not fair that these people feel entitled to my money read more

Had a very unfortunate experience at this Starbucks. Nahid had a very poor attitude, was not helpful and ended up just asking for a refund and leaving. read more

I usually drink here but the prices and the drinks are starting to vary by worker sometimes it's higher than suppose to be anywho just left here drinks nasty taste like caramel and straight milk no coffee nothing went to let them know I don't like it they just added more flavoring out the window for me. And I drink Starbucks a lot so I know the different taste fr read more

Starbucks - Coffee & Tea Near Me - Cathedral City, California

This Starbucks is so frustrating. The staff is nice enough but they are constantly out of stuff or something is broken. All the time. Get it together. Whoever is in charge needs to take better care of this. read more

I was COMPLETELY IGNORED when I told them that I COULD NOT HAVE DAIRY. I was given DAIRY milk, and I have been sick for hours. I started feeling sick minutes after drinking, realizing what they had given me. I trusted they would listen to my warning, but I was mistaken. They just don't care. I am lucky that I don't have a severe allergy because it would have been a catastrophe. read more

This place is very testy LOL. These "servers" forget that they're servers rather than being served. Took forever for anyone to check if my mobile order was ready. And as usual they got it wrong. The overall attitude was rude and demeaning. I tried to taste test my wrong order just outside the door, and a lady yelled over the counter, no drinking until the door is closed! One of the workers was outside on his phone without wearing a mask, and had thrown a fit when I asked for a straw earlier. He said that the environment would weep if he handed me a straw LOL. I honestly wondered if I was on candid camera or something as I walked out, and decided not to ask for my correct drink. I wouldn't recommend this place, they're very snobbish and incompetent. read more

The worst attitudes ever at any Starbucks I've ever been- every one of them- this is a terrible store- the guy blatantly talked about me behind my back as I was standing paying for my coffee just for ordering a tall cup of plain coffee- he should be fired for that- customer service is terrible- I wish I could didn't have to write this review but I felt compelled- I've been in town for a month and every time I go there they have terrible attitudes Get a new job you know - sorry read more

I guess if this location has to get a participation star so be it. I just got out of a funeral and needed to get to the reception, I got my coffee but my husband's coffee was somehow not on the same order slip. It lost valuable time to spend with family from out of state. Then they were rude about it. It's no wonder they are three stars. read more

Slooowwwwww service. Waiting 15 minutes for a latte is ridiculous. And what order are drinks made? Watching multiple get their drinks who ordered after me. read more

Im actually really surprised the rating for this Starbucks is so low! It really shows that the majority of people who leave reviews leave a review to specifically be negative. This Starbucks is most definitely one of the best if not the best in the area, and I go here all the time! Morning crew, mid crew, and night crew are all very nice and the drink quality is most definitely the best in the area. I never have to get my drink remade here and it always tastes perfect. My friend and I actually brought our drinks from another Starbucks to get it remade because the espresso was really thin and watery. (9:30 AM on February 2nd! Manager should know how awesome they were!!) Despite being busy, they were extremely nice and the remake was delicious. They got it out so fast too!! Thanks guys! Keep being awesome!! :3 read more

Let's be honest, we all come for the WiFi and the restrooms. Coffee is decent. But is that a reason to not clean the tables, to broadcast shitty music too loud? I know you don't want us to stay for too long, but you're only making the experience unnecessary painful. We stayed at another coffee shop, 15 minutes north of there, coffee is better, pastries are delicious, WiFi is faster and it is a lot quieter. read more

You can never go wrong ordering the drinks that you like to get here there was a little bit of a line I think that there had been a couple of orders that were done wrong so I backed it up but they service everyone as fast as they could everyone had a really great attitude will definitely be back here read more

Always a delight, I have been visiting this store for years (almost in a daily basis)! James is exceptionally friendly and always in great spirits!! The rest of the team is great as well, always have my order ready and accurate! I have made this my preferred store even though it's out of the way for me when I'm not on my way to work due to having the best team in the desert! read more

I am amazed that anyone patronizes this location. Slovenly, careless baristos, manager indifferent, tables sloppy, seating crumb littered as the floor with paper, all seating very uncomfortable. Lattes watery, taste of milk only. NOT RECOMMENDED for COFFEE period! Had to ask for sugar, stir sticks. A deep dive into mediocrity. Try KOFFEE instead. read more

Starbucks - Maya wouldn't touch Starbucks latte! - Coffee & Tea Near Me - Cathedral City, California

The staff are always friendly here. Anytime I use the drive-thru, they make the order quickly and most importantly, correct. Kudos to this starbucks...Keep up the great work. read more

This Starbucks is just "okay" Every time I go there, I always end up regretting going here, but it's the closest one to my house. They are always out of stoppers for my coffee at 630 in the morning. I ONCE asked the barista to re make my drink because I asked for one extra shot and I had received a "triple" extra shot. Sorry I didn't want my mom to go into SVT. She rolled her eyes at me, didn't apologize, and said rudely "well what do you want me to do? Remake it?" She proceeded to re make it. It wasn't until I got the drink and picked it up at home that the gal who made it only poured half a cup for me. read more

Pretty much your standard Starbucks. Stopped by this morning at 5:30 am for a coffee and to get a little work done. All the indoor seating is closed, due to COVID, which I understand, but their only two outdoor patio tables had no lighting and no heat lamp. Couldn't really do my work in the dark and cold (was a chilly 49 degrees), so had to move on. Might want to get some light and a heat lamp until indoor seating opens up again. read more

This is my favorite Starbucks in coachella, I mean, come on... it's in the target parking lot, you can hit trader joes and lie to yourself in the parking lot that you don't need half the shit you just bought. What's great is as you drive out you can stop at this Starbucks and get a very berry hibiscus refresher or vanilla bean. HOLLA beverage porn!! I had a server named James & he was great, made my beverage to perfection and was smiling the whole time. A true example of what a good barista should be! Right on ....JAMES! Starbucks is lucky to have you THIS IS WHY I COME TO THIS STARBUCKS, GREAT CUSTOMER SERVICE AND FANTASTIC BARISTIA SKILLS! read more

Starbucks - It's got everything inside! Great store location! - Coffee & Tea Near Me - Cathedral City, California

Typical Starbucks. Nothing special about it. Staff are nice! If the bathroom was clean, I would have given it 5 stars. (shrugs) read more

Sunday morning. Long line. Not surprised. Ordered a Venti Latte and a Venti Redeye. Starbucks here does not put names on cups. My Venti Latte disappeared into the vapor. After 10 minutes, I asked the barristo, Who made me one right away and said that this happens "all the time". Hey, Starbucks, that's why you put names on cups! Especially on a Sunday morning, when half the crowd orders the same drinks. Finally, when I got home and opened my Venti Redeye, it was not nearly full. :( read more

Starbucks - My venti redeye - not full :( - Coffee & Tea Near Me - Cathedral City, California