I did a Drive-Thru at this Starbucks the day before I moved - I had to go to the Carrollton area to sell some furniture and I was able to order via mobile and get some coffee. I ordered my usual (Iced Shaken Espresso w/ Sweet Cream - Half Classic Syrup) -- The barista who spoke to me on the drive-thru was super nice and she had my drink ready. Some Starbucks locations can take forever on drive-thru, but this one was really easy to go in and out without any problem, and it was even in the morning hours so that was a plus too. I don't live in Texas anymore so I don't think I will be here again, but I had a generally good experience here! read more

Starbucks - a side view mirror of a car in front of a coffee shop - Coffee & Tea Near Me - Carrollton, Texas

They took 15 minutes to make my drink. (I had only ordered 1 latte) Quite frankly I don't blame the workers since they are egregiously understaffed but to add to my awful experience the barrista with red curly hair there was just so rude to me when I had simply asked about the status of my order. All in all I'd just recommended going to any other one of the Starbucks in the area since they are rather plentiful and the service is better anywhere that's not here. read more

This is one of my favorite locations to visit. It's on my way to work. Whenever I order, they know who I am because I get the same thing every time. The staff at this location make my visit so enjoyable. They are so nice!!!!! Thank you for great coffee and outstanding service. See you next week. read more

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This place has great baristas, they are always friendly and helpful. Nice inside and outside sitting areas. Lots of parking and has a drive thru. read more

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I went to get my wrap this morning this is what they give me this doesn't look like a wrap I'm so disappointed read more

Starbucks - I went to get my wrap this morning this is what they give me this doesn't look like a wrap - Coffee & Tea Near Me - Carrollton, Texas

Rude, unfriendly drive thru order person. Also at window, even after tip. She shoved things out the window counting each item loudly and ending with "Item #3, receipt!" It was early morning and she said angrily "Have a good Night!!" Ummmm... Ok. Also witnessed a male employee on another occasion scold an employee loudly in front of everyone for making a mistake. I will be visiting the other Starbucks location or going to Dutch Brothers or 7 Brew coffee where they are much friendlier and appreciative of tips! read more

They were so nice whilst I was ordering, very patient. They make such good coffee! My order was done really fast. The place was calm and the music was good there was a good ambiance. read more

The staff was so helpful and kind... truly appreciated the hospitality here. Especially from Amy!

Drive through this place is alright but don't bother walking in to pick your mobile orders. It took 30 minutes to get a mobile order. I even told the barista. This place always has as weird curdling sweet smell in here too. And their merchandise has dirty stains. Go to other locations or stick to drive through. read more

Starbucks - Dirty merchandise - Coffee & Tea Near Me - Carrollton, Texas

I'm very particular about my cup of coffee. This is one of the best Starbucks in the area! They always make my drink correct and the employees are kind and welcoming. Thank you to the barista this morning that made my soy flat white! read more

Starbucks - Coffee & Tea Near Me - Carrollton, Texas

I ask for a tall cappuccino. The rude barista gave me a cup full of milk. I said I ask for a cappuccino and then got this huge attitude from these 2 heffers. It's like you spend 6.50 for a coffee they should know how to make one. Lazy service read more

Starbucks is love! Caramel macchiato is my all-time favorite drink! This time, I also ordered buttery croissant and chocolate chip cookies to satisfy my cravings after work! Both were warm and amazing!! Loved it!! read more

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I went to Starbucks to get my normal. Caramel macchiato with oat milk on ice. The drink was made perfect as always. Today the service was different. Savanna was upbeat and fresh of breath air.The service was remarkable. read more

Starbucks - Coffee & Tea Near Me - Carrollton, Texas

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I was there for a Facebook group meeting. The coffee shop was large enough to accommodate our group. I had their chai latte, and it was pleasingly good. It wasn't as spicy as what you get from an Indian restaurant but you know it was chai. read more

I love this location. I use to come everyday but after Covid, it's about once a week. The staff still knows my beverage of choice and they always ask if I want my usual. Very impressive. The one thing I love about this location is that they open at 5:00am. I have also ordered delivery and never had any issues with my drinks. Great customer service. They are still closed for dine in but their patio is available. read more

Starbucks - Free cup with hot beverage purchase - Coffee & Tea Near Me - Carrollton, Texas

I walked in and nobody greeted me. I stood there waiting to order for a while but still no one said anything to me. A couple of employees looked at me but couldn't bother to give a quick "we'll be right with you" or even a welcome in. Don't come here if you enjoy good friendly customer service. read more

Starbucks - Starbucks side view - Coffee & Tea Near Me - Carrollton, Texas

Espresso machine was broken, so there's that. But the worst part is how insanely loud the music is inside. I've been on a few different occasions and it's the same. Not a place to work or study or enjoy conversation if that's what you're wanting. It has turned into a 151 vibe where they blast music for their workers. This Starbucks is not a suitable place for customers. Ruining the atmosphere for a coffee shop. read more

They NEVER have the ham and cheese croissant available. I have been successful ONCE in getting one. Great experience today, organized and pleasant baristas and my drink is delicious!! Drive thru was fast! read more

Starbucks - Coffee & Tea Near Me - Carrollton, Texas

This is one of my favorite Starbucks. The Carrollton Rosemeade Post Office Thank You every day. They go out of the way to help you even if you mess up and place your order at the wrong store. I want to say thank you to Jacob and Lindsay you are definitely essential workers.And you're very appreciated. Enjoy you always do a great job as well. You are get a five star if I could leave more stars I would. Thank you love you!! Sabrina read more

Starbucks - Yummy - Coffee & Tea Near Me - Carrollton, Texas

Usually a very good location, I've never really had problems before today. The person working the drive thru seemed sick, they came off as not wanting to be there and weren't very friendly. More importantly, when I got my drink it was not full...see the photo. For paying $8 on a drink, you would expect to get a full cup at the very least. read more

Nothing makes a Starbucks more lovable than a reliable drive thru. While the line for the drive thru can be long, this Starbucks location is always fast and efficient! The baristas taking the orders are always kind and courteous. I've also been inside to get a drink. The location is medium sized with about a little over 12 tables, plus a nice outside patio! The walls have outlets so feel free to bring by your laptop or phone charger and hang out. Did I mention the awesome drive thru? read more

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Drive thru gets crowded in weekday mornings. Patio with arbor Small interior. For a new Starbucks in an area that was craving it I was surprised they didn't' open up in the full retail pad. Instead there's a cellular store next door. Of course the employees are friendly and helpful and you have your traditional starbucks. read more

Starbucks - Starbucks-not only for coffee - Coffee & Tea Near Me - Carrollton, Texas

Iced Carmel macchiato, added three pumps of Carmel drizzle. SUCH A GREAT TASTY DRINK. DELICIOUS. Starbucks always has my heart racing with god ole caffeine! Best of the best. 5.79$ total for a venti(large) read more

Starbucks - Coffee & Tea Near Me - Carrollton, Texas

I come here frequently. It's near by home and convenient. It's spacious, has many tables, and has a nice patio. I usually get cafe mocha and it's still my favorite! Only problem is , it's gets too busy and loud! I mean the grinding machines lol. I get work done here as I do see many come in too for that reason. read more

Let me just say that the employees here are SUPER SUPER NICE. In nooooooo way does a one star reflect on them or their service whatsoever. So I haven't been to Starbucks in YEARS. Bc ...I don't know about you but damn near everything just tastes burnt as hell and no matter how much sugar you pour into burnt ....it's just gonna be...sweet a burnt drank'. Lol... But then this whole oatmilk brown sugar iced coffee drink comes out and my interest is peaked. So I roll up before 10am the first week it's out...."sorry, we're out of oatmilk" .... It's 9am...ok. I'll go with coconut milk. Still has that trademark burnt taste but whatevs. It does the caffeinated trick, and I get my buzz. Today I'm running late and can't go to the dunkin' for my latte. So I pop in again. Order the same thing. Once again, it's a Wednesday at 9am...."sorry we are out of the brown sugar." Sigh. This time, I'm like, nah...I'm good. I'll just head to Dunkin' It's just sucks that over a week apart, it's been the same issue at this location being out of things for the same drink. I've slung coffee at a coffee shop, and live helped with ordering and stocking and blah blah blah. You'd think they'd be in the know as to what's selling fast and moving quickly, and to make sure they're ordering is on point...but alas. I'll stick with the spots around town that I know deliver what you want, when you want it. read more

Not sure why this Starbucks has such low reviews based on customer service. We have been here several times and the customer service is always great. Drinks are also great as usual. Overall, and this goes for every Starbucks, they are overpriced, but it does satisfy your coffee craving! read more

PROS: Friendly staff when they are not slammed. Place and kept clean and organized. Products I had are hot and fresh. CONS: Weekdays, this place is a zoo. Drive thru can be wrapped around building. They HAVE to cut down the bush/brush to the right as you exit the drive thru, can't see other cars coming....I've seen to many "close calls" Staff not so much friendly when they are busy. This should be the time when they "turn in on", but iam forgiving. read more

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The customer service in the morning is EXCELLENT! they are very friendly and seemingly happy to be at work. my drink of choice is quite complicated and this location is one of the very few Starbucks locations that gets it right every single time. i go to this location on my way to the office, although it is not en route just to avoid going to the location blocks away from my house (The Colony). I always feel good when I leave this location. I prefer to go in instead of sit in the drive-thru just to get the full customer experience. the people are very friendly in the morning. a great way to start a busy day! read more

I love coming to this location because they have a lot of seating options both inside and outaide. However I have come herw on multiple occassions in the morning on the weekend and stood at the counter for a few minutes before I was acknowledged which is not normal for Starbucks. I dont mind waiting to order but I do mind when there are 6 employees and not one of them can say "good morning. We will be with you in a minute." The only reason I continue coming is due to it being on the way to Massage Envy. read more

Starbucks - Interior - Coffee & Tea Near Me - Carrollton, Texas

Service isn't the absolute quickest, but that's okay because I like to sit inside at the large communal table. There's a good amount of seating along the walls as well, which give you access to wall outlets. The outdoor seating is plentiful and comfortable when it's not too hot or windy. The baristas are always very kind and my drinks are always made perfectly here! read more

They have picked up their game somewhat. The drive thru is still slow, and the cafe customers are still neglected, but not as much as before. I feel like I constantly am seeing new faces, so hopefully they can get a group of partners together and keep them. I still am waiting for this store to have the customer connection it used to. I said before I don't know if I'd be back, but I've been back a few times, and each time it's gradually been a fraction of a bit better than before. I come to this one to study a lot, and also if I'm heading to the dog park, I'll stop by for a puppy latte, an iced coffee, and a Trent a water because it's on the way. Like I said, the drive thru is slow, but isn't as slow as it used to be. I feel like the partners at the window in the drive thru are so much more friendly than if you go into the cafe. Which is bizarre. If this store keeps it up, I definitely will keep adding stars to the reviews. read more

I love Starbucks in general and this place definitely lives up to the reputation. In our first trip, we ordered a Latte, butter croissant, and an Iced Coconut Milk Mocha Macchiato while in the second trip, it was Cinnamon Raisin Bagel and a Toffeedoodle. Latte and butter croissant is a heavenly combination, at least at Starbucks. Iced Coconut Milk Mocha Macchiato was good but not great. Cinnamon Raisin Bagel was nice and what I loved about it was that it wasn't much chewy as normally the bagels are at other places. Toffeedoodle was overly sweet and tasted like a mouthful of sugar in every bite. Service is quite fast. The first time we went there was almost closing time and the second time was a cool Saturday early evening, so not sure how the service is during peak hours. The folks are good. For once, they were out of tissues but the gentleman there found a few somewhere from inside and gave it to us at our table, which was good on his part. Ambiance and the interiors were amazing. Love this place. read more

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This is one of the slowest Starbucks I have ever Been to. The drive thru takes about 20mins on a busy day. Who has that much time to waste on getting a cup of coffee. A drive thru is meant to be fast and convenient and this is the total opposite. Unfortunately this is the closet to me so I have to go here until they open a new location near my house. Hopefully that one will be more quicker read more

RUDE RUDE RUDE RUDE EMPLOYEES!!!! I had STOPPED going there for years because of the rude employees. Sadly enough they still hire them. 4/15 drive thru- a women starts my order and when i made her clear that I want my iced coffee tasting like coffee and not milk a man takes over and with argument tone voice starts to state that iced coffee is 90 percent milk. He kept repeating that over quiet a bit. I made the comment of how come I go to other starbucks it taste fine but at this location is always wrong and I was just making it clear that I want my iced coffee tasting like coffee. It was not even 6 AM when I have an employee wanting to argue with me I even made that statement to him. I told him I don't have the time to argue and I just want my order right. When I asked to talk to the manager he claimed to be the store manager then I asked him I taught it was a women then claimed she is still a manager. I was in tears after dealing with them. They treated me horrible. I can't believe they have monsters working there. I will not be returning. The ugliest experience I have ever encounter. I pray for them. Employees didnt provide me with their names. other rude employees: RJ and SAMM One monday I needed coffee before a long meeting. I hesitated to get coffee at this location but since it was the nearest starbucks i stopped. That monday at 4 there was the sweetest lady at the drive thru. Because of her amazing friendliness and kindness is what made me start going back to that starbucks. She had a quick chat with me and gave me amazing customer service. Sadly I havent seen her since then. I am noticing when I got on saturday mornings and possible the STORE MANAGER is present everyone is fake nice. You get greeted right away. Speak to you right away. I go inside to order. I was really surprised that an employee knew me by my name and she stated that she has noticed that i am a regular. The following weekend I was sick so didnt go to starbucks. After todays horrific experience I will never return. read more

Drinks and food are always standard. Drive through always takes twice as long as any other Starbucks drive through I visit. At first I assumed it's a new location, staff is building up...well 4-5 months later, drive through still takes over 13-15 minutes to get through. And this is in general...any time of day read more

Pattie I believe was the barista's name. ABSOLUTE THE RUDEST. couldn't even look at me at the window to take my card. just kept shoving the scanner out the window while I repeated to say "it's a card" and then couldn't even LOOK to take the card out of my hands, she held her hand out. When ordering my drink, I asked for an oatmilk iced chai and she cut me off before I could even finish asking for my drink she cut me off saying "NO OATMILK". normally I never have any issues at this Starbucks and other baristas are extremely friendly. TAKE THIS LADY OFF THE HEADSET. she's so rude and not just to me but to the lady in the car in front of me as well. HORRIBLE read more

This location gets my drink order wrong about 40% of the time. Have talked to them, but it's always an excuse...new barista, we thought you wanted a latte (even though I ordered on the app and my order was correct.) Today, they again, got it wrong--adding sugar. So I went back and received a new tea and they gave me the wrong kind of tea on the 2nd go around. No more. read more

For a little Saturday treat, we ordered drive thru. Daniel was an absolute gem. He is the only person we encountered today with genuine kindness. Please recognize him today. I really appreciated his customer service skills! Thank you Daniel! read more

Coffee : standard Bathroom standards Cleanliness : fair Ambiance : ok TP : plenty Soap : ok Towels : ok Trash : not too full read more

They claim they open at 5AM. I came at 5:15 and they have the door locked. I drive thru the drive thru and nobody responded. So I went to the door and it was locked , the workers just stared at me and didn't give me a reason as to why I couldn't get anything . The new workers also are very ignorant and half of them seem like they don't even want to be there. This place was so much better before the lock down and now they kind of just suck . Going to another location now. read more