Did a mobile order for my coffee this morning at this location. There was no parking so I had to circle for about 5 minutes. Walked in and was not greeted as I am used to at a Starbucks. My coffees were ready and tasted as expected! read more

Starbucks - Mobile order pick-up area - Coffee & Tea Near Me - Brea, California

The thing I used to like about this location was the seating, inside and out. Apparently, the remodel was just about making a huge storage area in the back? Three seats inside. What the hell? Starbucks has forgotten it was a coffee shop, not a counter for mobile orders. The next remodel, maybe they'll resize to just a walk-by window and robo baristas. When coffee places only care about money. read more

Woman on the phone was extremely rude had horrible customer service. This is my first time ever leaving a bad review.

I was disappointed with this Starbucks. I had ordered 3 drinks -- a white mocha, cafe misto, and a matcha latte (w/sweet cream & less ice), but the white mocha didn't taste like a white mocha and the matcha latte did not have the sweet cream nor did it have less ice -- in fact it had MORE ice. read more

I'm really disappointed in this Starbucks and I will not go back. Two days ago on a Thursday morning, I had ordered some oatmeal and my name was up on the screen when I arrived. I have a disability in my left leg and I walked in limping and asked for the code to the restroom. The guy asked me if I had ordered something and proceeded to say I have to order something first! I said really needed to use the restroom and then I showed him my name up on the screen. He then gave me the code. I was dressed professionally, and I was not looking like someone off the streets that might use their bathroom for wrong reasons. I felt very judged and especially with my disability felt very awkward. I think it's wrong to hold people from using a restroom. Clearly people may choose to use the restroom before they order a coffee. When I was done using the restroom, I came back to tell the guy that he had poor judgment, and I felt he did not treat well. He just turned his head and didn't acknowledge me and then the other guy looked at me and just turned his head and didn't acknowledge me either. It was really a mistreatment and poor training. The manager should know better how to train their employees. Apparently there was an incident in 2018 in which a patron was denied to use the restrooms that led to some legal issues. Starbucks then changed its policy. Clearly, the employees and the manager are not aware of Starbucks, Sease and rules. read more

No comparison, no harm。Picture 1 Picture 2 is ice brown sugar oatmilk espresso from this store 。 It's really good . Picture 3 same item I ordered from la Mirada Starbucks , only half , Looks like someone threw it away。 read more

Starbucks - Coffee & Tea Near Me - Brea, California

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Came here on a work-from-home day. The internet here is decent, which is saying a lot for this part of Southern California where business class bandwidth seems hard to come by. I ordered an Americano the last time I came here. To say that the coffee was the best I've ever had would be a complete lie, especially considering having worked in the pacific northwest (PNW) in cities such as Seattle, where (in my opinion) the best coffee is. However, one thing Starbucks has gotten consistently is consistency. I've yet to have a Starbucks Americano that tastes differently regardless of the Starbucks that I go to. On the note of bandwidth: The most recent time I came here, I speedtest'ed and got around 25 Mbps down and 1 Mbps up. Not bad, so it makes this place a good candidate for work from home (WFH) days. Still nowhere near the fiber speeds that I saw in Starbucks locations in Phoenix, Arizona where results would show 50 Mbps down, 50 Mbps up. But we're not talking about Arizona... read more

Starbucks - New wifi sign in process. - Coffee & Tea Near Me - Brea, California

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I was really craving refreshing refresher from starbucks. Ever since my great aunt died I haven't been eating or drinking much and today I finally felt my appetite come back. I ordered my drink and the it took nearly a thousand years to finally get my order. I was so upset the workers were rude and not understanding at all I heard them call me fat. I ended up being late for my great aunts funeral. The interaction I had today was far worse than my great aunt dying. read more

I went to this Starbucks for a salted caramel cold brew while waiting for my dogs grooming appointment to finish and I ended up getting the worst stomach virus that lasted 6 days. This is the only food item I had that was different from my family all of whom did not get sick. I understand it's a risk anytime we eat outside our home but it just makes me nervous to think about the hygiene at this particular location. read more

Great service! Very quick with take out orders. I was served by a young Jessica Biel. She was very polite and made you feel welcomed. Faculty is very clean. They do not have drive thru but parking is manageable. They carry NItro! read more

Starbucks - Coffee & Tea Near Me - Brea, California

This location advertises that they're open until 9pm on Sundays both online and on their front door. I show up at 8:50 and everyone is gone and the door is locked. Yes, it's 10mins till closing, but it was the only time that I had between my two jobs and I drove to this location because it was SUPPOSED TO BE OPEN. . . Change your hours if you're not going to be there when you say. Highly unprofessional. read more

Excellent service at this Starbucks. My daughter wanted a custom drink and the employees were great about making it. read more

Starbucks - Wandavision Frappuccino - Coffee & Tea Near Me - Brea, California

This is the new Starbucks standard when you ask for no ice, almost half the cup is empty asked for a refund because it's just not worth it. They're nice though. read more

Starbucks - Coffee & Tea Near Me - Brea, California

This is one of the largest and most busiest SB around here and its neighboring cities. However, parking is a little difficult and sitting inside gets crowded bc it's always busy here. One upside to this location is that there is alot of seating outside and you can still get wifi. There is only 1 bathroom which can get a long time at times and there's a code you need to get in. Not sure why they have this considering the neighborhood is quite nice. Theres another smaller SB closeby in dowtown brea and the seating inside is a bit better considering it's a but separated from all the noise. read more

This Starbucks is one of my favorite locations to go to in the area. Unfortunately, since it's near Downtown Brea, sometimes finding parking is really hard. Other than that, it's a nice Starbucks (that has the Reserve with the clover machine) and does not have a drive thru. Every time I've come here, the staff have always been courteous and helpful. Sometimes the line is ridiculously long and takes a ridiculously long time for me to order. Other than that, I've mostly had a pleasant experience. read more

Manager janni is rude. I was wait long time. Until Jenni came to the cashier and talked to the lady behind me And took her order, the left the cashier machine leave me there . Then I complained to her, she said don't know that.... read more

A friendly Starbucks. However, not the neatest one. Messy tables， floor and restroom......sigh. And it took 10 mins for a iced americano while there was only 1 water order in front of me. read more

Starbucks - Messy table - Coffee & Tea Near Me - Brea, California

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Great place if you don't mind vagrants high on drugs coming in and out, shouting inside while customers try to enjoy their beverages. One guy had needle marks all over his arm, was bleeding and touching everything around him, including all of the commonly used chairs and tables that are meant for customers. Absolutely disgusting. Will definitely not be visiting this store. It smells and leaves customers feeling unsafe. Starbucks needs to rethink their policy of anyone coming in to sit and used their facilities. For the price of coffee here, it's definitely not somewhere I want to be when you have to deal with this ridiculousness. Go to other stores nearby is my advice. They have had this issue at this store for some time cannot seem to shake it. It's a shame because all of the employees here are really nice and friendly. read more

Beautiful location, all the usual perks...but there was a hair in my tea! Of course they were really sorry about that and replaced it but ew Plenty of parking, peaceful place close to movies and shopping read more

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Open the damn restrooms. We come in and spend 30 damn dollars on crap drinks and you won't let us use the restroom. I will never go to Starbucks again. read more

I love coming here and doing my work or just relaxing on random days. It's nice here they always smile and their drink menu of both coffees and teas gives you a variety. It's not too busy but at times they do have a line. What I like though is even if there is a line they can serve people really quick. I don't think I've ever waited for more than a few minutes for anything I've ordered. I've tried some of the items they have besides their coffee and teas. Their brownies are good but I think I might avoid those for health reasons but their little snack packages below like the turkey flatbread sandwiches, they have cut fruits and veggies or their other healthy snacks like their packs that have apples and carrots. Delicious. In all the times I've gone there, there was one time where I felt like the food may not have been fresh but it was just that one time. All the other times, no. The food was fresh. I'm not gonna hold that one time against them because it was just one time. Besides their staff are kind. The menu seems to change with the seasons which is nice because then it's not the same thing all year round day in and day out. I like that. Plus, it's a chance to try some new flavors in different drinks. read more

Starbucks - Team fuel before team meeting. The cold brew with vanilla sweet cream is bomb. - Coffee & Tea Near Me - Brea, California

Awesome! I like this Starbucks, always friendly and fast for how busy it is. Very tasty drinks and cake pops

Visiting from Fayetteville, North Carolina and was helped by a sweet young lady at the cash register. Her name was Maddy. She offered to fill up my water bottle without me even asking! She was very sweet & affable and was very easy to make conversation with. There was a handsome, friendly marine veteran (OORAH!) named Jesse that made my drink and was very cordial! I was wearing one of my Naval Academy SS shirts. We spoke about Navy/Marines stuff and my experiences at the academy. This location has the best service and staff that I have encountered at a Starbucks thus far! I would definitely recommend this Starbucks! read more

Starbucks! Haha came back to back days, once at 4pm and the other at 7AM. First visit- looking for the cranberry bliss bar and they had only one left! :O I was really surprised that there was only the one left. Also kinda surprised that they ran out so quickly of foods. I had the Christmas code from their "Starbucks for Life" promo and the barista didn't know what it was. It took one half-confused scan of the bar code and everything after was all peachy. Next morning, I was using my GC free dozen reward and ordered a fun and amazing Caramel Frap with toffee nut and other sugars :P Starbucks. Decent coffee whenever I want :P Tons of parking, next to Downtown Brea. Nearest location? The one on the OTHER SIDE OF THE STORES, in DT Brea itself :P On Imperial and Brea Blvd. read more

This is the location that was quickly remodeled after the camera in the bathroom disgrace. Nice new interior, same bad service. They have a real issue keeping the burners hot. The coffee, especially blonde roast, is never kept hot and has to be rebrewed freshly. Frustrating. Additionally they have trouble following basic directions. How hard is it to *not* heat my pastry? Or when they toss the pastry in a bag with the plastic still on it, lol. Give me a break. Such a bad customer experience that I stopped coming here. Now I go the Coffee Bean down the street. read more

Starbucks - Keeping it classy Starbucks Brea. Love the plastic I have to unwrap. - Coffee & Tea Near Me - Brea, California

My everyday pick me up!! Love the Cold Brews!! The new White Chocolate Macadamia one is my new fav!!

Supervisor Tiffany was helpful & cheerful about my special request for brewing decaf. Jaden also was considerate to bring out my order to my table. Music wasn't too loud, & they kept the lines moving quickly, overall a nice store! Thx! read more

Best Starbucks in Brea. Great service, fast and friendly, and always gets your order right. Come in here any day and they'll deliver every time. I come to this one over the drive thru one down the street for this reason. Whoever they here, keep them! Just the other day I was running a couple mins late to pick up my nitro brew and the girl waited til she saw me come in, so that it was fresh and cold!!!! read more

I have worked At a Starbucks so I feel a little kinship with these places whether I am in Eugene Oregon or here in Brea, Calif. This one has crappy parking. read more

how can you not enjoy the social friendly environment. its a pretty penny for a cup of coffee but the benefit outways the issue of cost. I ordered the Strawberry Acai Refresher which is not just good but on a hot day is so freaking awesome and surprisingly refreshing so I highly recommand giving it a shot if you havent already. read more

I have been here almost EVERYDAY for 6 and a half years. This Starbucks location is outstanding. They're the only ones who get my very customized drink right, every time! They keep a smile, work very hard and genuinely care about customer satisfaction. Kudos to the entire staff. read more

Visited my local Starbucks, unfortunately SCOTTY service was sh**. Incredibly rude and terrible personality. I order one the most basic drinks and he started raising his voice to my girlfriend about if her drink was going to be hot or cold. Then made a scene about the buy one get one free and having to scan the barcode. Yo Scotty if your reading this either find a way to love your job or quit. I get it it's the day before valentines and your single af. No need for the attitude. read more

Stopped here on my way to work. First time at this location. Staff was very friendly but the whole place was very dirty. There was a thick layer of dust on both the floor and tables, and dust floating heavily through the air. It honestly seemed like nobody had cleaned the floor or tables in weeks with the amount of dust, dirt, and crumb buildup. Again, great staff but probably will not return to this location due to how dirty it was. read more

I frequent this Starbucks location and the one consistent thing I have noticed is associate Jenni's horrible attitude and personality. As a customer facing employee, she does not seem to have the skill set needed to create a positive and inviting experience for customers. She is not personable and during my experience this mor morning she was rude and condescending. Jenni took and rang up my order and walked away in bad mood which was odd. I saw the person before me was not happy and maybe this set her off but taking it out on other guests is not ok. Jenni's behavior and attitude is consistent though each time I go in. Horrible. All other associates are a super friendly and helpful. read more

I went here this morning to order a venti iced green tea latte and a double-smoked bacon and cheddar sandwich. The place is very clean and looks nice. It was pretty packed today when I came inside. When I came to order the drink, the barista was very friendly and got my order with no complications. The friendly staff is the reason why I would give them two stars. The atmosphere is calm since some are studying while some are socializing. When I was waiting for my drink, I notice that the barista was holding on a venti-sized cup with white liquid (most likely milk) with caramel and ice. Then, he took matcha powder, I believe, and scooped many scoops in. Afterwards, he put on the lid and attempted to stir it but it was not stirred. In fact, it looked like milk mixed in with patches of green. He did not bother to re-attempt my drink but I let it slide because I thought I could just stir it myself. After many tries and many sips of matcha powder, I finally mixed it in. However, the green tea latte's color looked very different from other Starbucks I have been to. When I retried it, it tasted not at all like the usual iced green tea latte. After drinking a few sips, I just decided to throw away the drink. The double-smoked bacon and cheddar sandwich was fantastic though! I was just fairly upset about the quality of my drink. read more

Wow. I've never thought that I'd be able to get the level of service and excellence I have gotten from this Starbucks. The coffee I got benefited my life in the typical ways you'd imagine, it made me richer, it made me happier, and it made me taller. The tall guy made my coffee, so I can only imagine that's part of the reason why my visit was so great. Everyone else there is pretty great too, some guy kept asking me if I had hydrated though, not sure why. I replaced water with Budweiser back in 92 and I feel great. Anyways, go get some coffee here, and tip, they're great. read more

I ordered my drink online but by the time I arrived at the location my babies fell asleep and it takes 20mins to load my babies, so I ended calling the Starbucks and asking if I can cancel my order because I cannot get out of the car anymore but they came out and gave me my drink instead. I really appreciate that. Thank you Starbucks and the workers their. read more

I have been meaning to write this review for a long time now, I just haven't got around to it. I really, really, really adore this team that works at this location. I have been going here consistently for a little over three years now and I have grown to befriend most of the baristas that work here. I have seen employees come and go, which break my heart, but their spot is filled with a new, and just as great employee. There are some notable names I want to include who are personally my fave; Maddy, Josh, Keith, Eve...they make my day so much better. During this pandemic, I haven't gone because it's not a drive-thru and I want to limit person-to-person contact and much as I can. I have been going to other locations near me and it's not the same. I can't wait to go when it's safe again. Love you guys! read more

How does this have 3 stars, it's Starbucks everyone, relax. Always decent coffee, always clean, and they move the line quickly. read more

Went to Starbucks this morning in Walnut, got a vanilla nitro brew for my morning pick me up. Left the store before trying it and when I was back on the road discovered it tasted like dirty water. Stopped off at the Starbucks in Brea, brought it into Keith and he remade it exactly how it's supposed to taste! Thank you for making my morning read more