I have no complaints with this Starbucks. They are always extremely fast, keep the line moving, and get my order correct. They'll get you in and out when you stop by on the way to work. read more

Starbucks - Ice white chocolate mocha - Coffee & Tea Near Me - Bellevue, Nebraska

1/5 Very disappointing experience. I placed my order through the Starbucks app for in-store pickup. When I arrived, I could clearly see they were busy, so I tried to be patient and waited about 20 minutes before approaching an employee about my order. During those 20 minutes, not a single employee acknowledged me, asked if I needed help, or even asked for the name on my order. When I finally asked about it, they got the manager. During that interaction there was never a "Let me check on that for you" or "We'll get it ready." Instead, the manager focused on her tablet trying to locate my order and eventually told me there was nothing she could do in the store and that I would have to contact customer service. Then, as I was literally about to walk out, she suddenly said, "Oh, I have your drink right here." They did give me a drink, but unfortunately they didn't bother asking for the details of my order or whether it had any customizations. My original drink was ordered dairy-free, and the drink they handed me was not made dairy-free, so I couldn't even drink it. I completely understand that stores get busy and mobile orders can have issues. That wasn't what bothered me. What was unacceptable was the lack of acknowledgment, communication, and attention to the actual order. A simple interaction with a customer shouldn't require standing around for 20 minutes, tracking down an employee yourself, being told nothing can be done, and then receiving a drink that doesn't match what you ordered. read more

This is absolutely the slowest Starbucks I have ever been to in my entire life. You get in the drive-through line and you cannot get out even if you are stuck here for 20 minutes and need to leave. I do not understand if this place is just understaffed, but how long can it possibly take to make someone's coffee and hand it to them out the window is beyond me. I am the fourth person in line and I have been sitting here for 15 minutes with two screaming kids in the car. Just make the drinks and hand them out people! This is insane! read more

I haven't had Starbucks in a while, but felt like giving it a chance today over Scooters before work today 11/5 at 2:30pm. Big mistake. There were multiple workers behind the counter who didnt acknowledge me when I came in- which would be fine except I was the only one in line. I waited at the register while the baristas were in the middle of a story. I waited. And waited. And waited. For close to 3 full minutes until one finally looked up and reluctantly walked over to me while rolling her eyes. I understand when people are in a bad mood, but this was the most hostile interaction with a cashier I've ever had. She cut me off while trying to order multiple times and took upwards of 10 minutes to make 2 frappes. Scooters would never give attitude like this, so that's where I'll be from now on. read more

Wish I could give it zero stars ever since the new remodel this place has gone downhill the drinks taste off and customer service is not even in the picture i wish this location could of been on the list for locations that were cut and closed. Honestly don't even waste your money here. read more

Starbucks - Iced Matcha Latte - Coffee & Tea Near Me - Bellevue, Nebraska

Slowest drive through ever. They are rude, they always complain about being short handed. Plan on waiting a good 20-30 mins no matter what time it is. read more

Ordered a venti strawberry açaí lemonade refresher and they proceeded to not put strawberries in it, I know they automatically come in them. the strawberries are the best part smh. ruined my night. read more

Good and quick service I've never had an issue I get a drink twice every week and theirs never a problem

Every time I have come to this location, it takes a LONG time in the drive-thru. All of the workers are always super friendly and kind when I have come. It is just a bit unorganized as they ask what other item I am waiting on after giving me a couple things I ordered. The drive thru line also always seems to be very long. They always get my drink and food order right. Just takes quite a bit of time. Definitely not a go to spot for me to stop for coffee or food. read more

Usually the line goes pretty fast in the drive through, but this morning, we waited 20 minutes behind a van who had already gotten their drinks but remained there talking. They even passed a small dog through the window to the barista. I'm not one to complain, but I feel like that might've violated some codes/health regulations. read more

Acknowledge customers when walking in. Like we know you are busy , but saying hello it will be just a moment is better than ignoring customers. I was standing there 6 people working so I decided to order online and the girl got snarky when she finally noticed me - bad management in customer service read more

Not sure if I am being unreasonable about this or not but I ordered a BSSE and about 4/5 of the drink was ice. Felt like I spent $8 for ice. Finished the drink in 5 minutes, if that. read more

Starbucks - Venti Iced Brown Sugar Oatmilk Shaken Espresso - Coffee & Tea Near Me - Bellevue, Nebraska

At this particular store the employees have always been very friendly (5 star rating). As for speed of service it's horrible at this location (1 star rating). I know they have a ton of traffic on a hourly rate so I can only imagine how exhausted the employees are. There are serving their customers as quickly as they can make the drinks. I've waited over 20+ minutes to place my order on a few separate times. I now try to order ahead and run inside to grab my drinks. It's much faster that way. read more

Starbucks - a person holding a sandwich in their hand - Coffee & Tea Near Me - Bellevue, Nebraska

I love the refreshers and that's probably the thing I would go get because the coffee I feel for the prices, a cheat and rather go to their competition as their competitions drink starts with an S, have espresso and here in Starbucks you have to put that extra for everything except for their espresso drinks that's so limited. I find their staff sometimes being not the easiest to ask to fix your drink and when you ask for less ice, they still put the same thinking you will not notice. read more

Mobile order for a single venti coffee drink took half an hour even though there were 8 baristas working. Must prioritize drive thru I guess. Literally 0 point in using the app if you have to wait this long. read more

This Starbucks is the slowest Starbucks in the metro. The only reason they are still in business is because it is the closest one to us and our neighbors. If you're in a hurry hit up scooters in the same plaza. read more

Super friendly employees. My drink was good. Store clean. Minus one star because the blueberries I received in my oatmeal expired two days ago. They were still good and tasted fine and I'm not an expiration date freaked out person, but they are on there and its attention to detail that can make all the difference. Thanks for making our stop pleasant. Oh...drive thru was packed...we went in but they cleared those cars out quickly! read more

Went through the drive thru and ordered a dark roast coffee and received a blondie. Kelly had the nerve to argue with me and tell me rather rudely that I ordered a blondie. I said, "no I didn't" and she very insolently said, yes you did" and walked off. I have never heard of this blondie thing. Anyways, she told me! Okay!!! I called the 800 number for customer service to complain over a month ago and all I can hear is crickets. read more

My basketball team and I came in before our game and the service was horrible. First, it took 30 minutes for us to get our drinks ( it wasn't even busy) and one was made very much wrong and they proceeded to have an attitude with us when we asked for it to be made again correctly (it tasted like cinnamon water). Secondly, the lady who took our order had a very nasty attitude towards us. For example, when we were ordering and she asked "if that was all we wanted" she would roll her eyes if we wanted to add more (we all had separate orders, that contained a drink and something to snack on). Lastly, the man making our drinks had an horrible attitude and slammed our drinks down on the counter. I am very disappointed at the lack of costumer service skills at this location especially since this place is not cheap and I truly feel like we wasted our money there because on top of the service our drinks and food were made poorly and I do want a refund. I highly recommend you do not go to this location. It as a 2.5 star rating for a reason. read more

This Starbucks continues to disappoint. From the lack of active listening (my order is extremely simple, nothing crazy) to the lack of common sense, hot tea served without a sleeve or a stopper, I am over it. This is not a first time occurrence, I will be taking my business elsewhere and recommend others do the same. UPDATE: Sleeves and stoppers out of stock=poor management. Lady on the phone continued to try and correct me even though the drink was indeed made wrong. read more

My wife and I were in Bellevue this past weekend and were jonesin' for some Starbucks so we looked this place up and stopped here. I ran in to order our drinks. There was no line, thankfully, so I stepped up to the plate. The employees were really nice, like most Starbucks, and made me feel better about asking a couple newbie questions about their macchiatos. After ordering, I only waiting for a couple minutes until I heard my names called, 'Theodore', and 'Jessabelle'. (Two separate orders to take advantage of a Starbucks app promo). The service was really fast. All in all, I would definitely come back here for some more delicious, overpriced coffee! read more

This place has a great location just really inconvenient hours. Went on 01-13-2022 @ 5:45 pm but the place was understaffed and I was unable to be served since it would close early. Lol coffee shop that can't stay up late. read more

I can hardly wait for the robo-baristas to be installed at Starbucks. At least they will put on the thermal huggies and sip hole stoppers for you. read more

Starbucks is a go-to for those quick coffee stops and this is the closest location to me. However, I've been a little disappointed most times I visit this store. My drink of choice is an Americano and often times the beans taste over roasted or the ratio of water to espresso has altered greatly. Service here is usually friendly but not usually as fast as I'd hope for- order ahead is a life saver here. read more

I asked for two sandwiches only got one. I went back up. I was waiting for the second sandwich. The lady yelled at me. I told her I was just waiting and I had not said anything. Poor service. read more

Not the largest location if you're coming to get some work done, there are about 7 tables or so and many only seat 2. However, they do have a drive thru which many people take advantage of and not all Starbucks have. Otherwise, standard menu and orders move along quickly. They have more packaged snacks than some other locations do but everything else is about the same. read more

Starbucks - Healthy snacks? - Coffee & Tea Near Me - Bellevue, Nebraska

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It's Starbucks... your standard well flavored milk coffee. The parking lot here is not outstanding ... in fact most of the time it's crowded. Every once in a wwhile they get my drink wrong. So now I usually order on the app on the way there ... no communication problem and it's ready when i arrive. The inside is nice and clean but in the smaller side. Do their prices keep going up ... how much will you pay for some steamed milk and sugar flavor ... just admit your addicted and move on. read more

Came in to get my regular drink. Grande iced macchiato. Comes out to almost 6$. So I don't get it often. Everyone seemed mad or inconvenienced. A smile and being acknowledged would of been nice. Instead I got the cold shoulder. Looks like I won't be going to sbux as often. Not paying 6$ for a drink and be treated like I was troubling someone. Update review. I've been here many more times and each time they have been nice and pleasant. I wanted to try something new and ordered a cold brew and didn't like it. I drove back and lady with dark reddish (dyed) hair ,changed my drink, no questions asked. read more

I have not been to this location in a long time but i'm glad I did the other day. I had to get blood drawn that morning so I didn't get my cup of Joe. I went here on shaky legs and made my order. Both myself and the barista had a hard time as she just got in as well. I waited for my name to be called and when I did I saw that my venti was shorter then it usually is. When I asked about it they said I had ordered a tall. They said no problem and remade it. I wanted to pay the difference but they said not to worry and even offered me the drink they had already made. it made me feel good to know that they are working hard even on my worst days. Love my crew! read more

This store consistently gets orders wrong, burns espresso shots, and the staff is less than pleasant (except for the one gentleman with all of the ink. He's amazing although I'm not positive he still works there). I continue giving them chances every several months because it's so close to work but I'm over it. I will drive out of my way to another store from here on out. read more

This location is also busy and bustling. The facility is clean and the staff is always super nice. Drive thru can accumulate a long line at busy times. Try the carmel crunch frappuccino for a dessert in drink form. read more

Not happy with the service I got! I was rushed ordering my drink through the drive thru. They have me no chance to ask for sugar free and I'm a type 1 diabetic. When I told them this they made no attempt to make me a sugar free drink. I asked for the carb information on the vanilla syrup they used and told me it doesn't matter because they make a big batch of the sweet cream ‍ everything I eat or drink I absolutely have to give myself insulin for. Now I'm not able to drink my coffee I just paid for. Some homeless person is about to get there day made. Fuck that Starbucks! read more

Speed of getting your order has increased in my last few times coming in over the past two months. Also noticed they upped their staff to 6 baristas for the morning rush! Drive thru still takes awhile due to the amount of cars, so if your just getting a brewed coffee to go run inside and save yourself an extra 5-10min. read more

Every single time I stop at this Starbucks they manage to mess up my drink. It's not even that complicated! An iced Caramel Macchiato with an extra shot. They won't clarify if they miss something, the other day it was hot as heck and I ordered the same drink, the guy was definitely not listening and didn't care. I ended up with a hot caramel Macchiato no extra shot. Trust me, save yourself the frustration and drive to the Starbucks on 72nd and highway 370. read more

There's limited amount of Starbucks in this city therefore I come to this one often and order the same mango passion fruit drink today I ordered 5 for my entire family and they gave me pure passion fruit tea that's not sweet what's so ever. Please pay attention the lady said they didn't have a mango drink when it was clearly on the menu. read more

We get to the window and ask for a brownie. They inform us that they are out of brownies, which is totally fine and we understand how delicious they are. Then we asked for a cheese danish with a caramel drizzle, as we have gotten at other Starbucks locations. After we asked for it, she (didn't get a name, but she was working around noon, today) responded, "What?" So I asked for it again, and she said, "Uh I don't know if we can do that because it's going to stick to the bag it's put into." I then simply asked for caramel in a "pup cup" or a lid or just in something to drizzle it over. She said, "Um we can't do that & we have nothing to put it in." How can every other Starbucks in the world do this, but not you? read more

I've never had issues with Starbucks before but the staff here at the drive thru are VERY rude and rush you when you are trying to order. Also, they didn't have anything I was trying to order. Since they were out of everything I ordered a drink I never had before it tasted like BURNT espresso. read more

I know there are Starbucks everywhere and although they look similar and the coffee is pretty consistent regardless of location, what makes them unique are the staff. This one stands out because the barista was friendly, funny and just made getting the grounds before the morning grind a pleasant experience. read more

There isn't many Starbucks locations in Bellevue, so I recommend hitting this one up of course! Its a standard issue Starbucks, good service and good drinks, nothing extra special, just what you would expect. Its located in a convenient shopping area so you can take care of errands while you sip away on a $5 mocha, turn that dry cleaning bill from $2 to $7! read more

Tuesday 720pm I visited No greetings when I entered Interior trash can by door full Nobody asked If I needed help while I sat and waited for my date to arrive Once I ordered my drink the cashier was polite and the service was quick read more